Customer Service Manager - Full Time - Freshers

We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.

Key Responsibilities:

- Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing clear and helpful answers.

- Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.

- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.

- Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.

- Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.

Required Skills and Expectations:

- Strong communication skills are essential, allowing you to convey information clearly to customers.

- A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.

- Basic computer skills are needed to manage customer records and perform online tasks.

- You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.

- Punctuality and reliability are important, as you will work fixed hours in the office setting.

• Experience

  0 - 2 Years

• No. of Openings

  15

• Education

  10th Pass

• Role

  Customer Service Officer

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Age Limit

  18 - 33 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Petrol Allowance, Health Insurance, Accommodation