As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential.
**Key Responsibilities:**
- **Booking and Issuing Tickets:** You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.
- **Customer Support:** You will answer customer queries regarding flights, prices, and itineraries. It’s important to provide clear and helpful information to enhance customer satisfaction.
- **Managing Reservations:** You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.
- **Payment Processing:** You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.
- **Coordinating with Airlines:** You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.
**Required Skills and Expectations:**
- Strong communication skills are essential for interacting with customers and providing support.
- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.
- Attention to detail is crucial; you will need to ensure all information entered is correct.
- A team-oriented mindset is important to work effectively with colleagues and superiors.
- Customers may have different needs, so being adaptable and patient will help you succeed in this role.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata