We are seeking a dedicated Air Ticketing Executive to join our team in Kolkata. This role involves supporting customers in booking airline tickets and offering excellent service throughout the process.
**Key Responsibilities:**
- **Ticket Booking:** Handle requests from clients to book air tickets. This includes checking flight availability, price options, and finalizing bookings.
- **Customer Assistance:** Provide assistance to customers with any queries related to flights, ticketing policies, and travel itineraries.
- **Payment Processing:** Ensure that all payment transactions for ticket bookings are processed accurately and securely.
- **Record Maintenance:** Keep accurate records of ticket bookings and customer information to ensure smooth follow-up and service delivery.
- **Problem Resolution:** Address any issues that may arise during the booking or travel process, including cancellations or modifications.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and understanding their needs.
- **Attention to Detail:** Accuracy in handling bookings and payments is crucial to avoid errors that can affect customer satisfaction.
- **Basic Computer Skills:** Proficiency in using computers and related software for managing bookings and customer information.
- **Team Player:** Ability to work well within a team environment, cooperating with colleagues to ensure efficiency in operations.
- **Adaptability:** Willingness to learn and adapt to new tools, systems, and procedures in the airline ticketing industry.
This is a full-time, office-based position suitable for candidates with little to no experience in the field, eager to grow their career in travel and tourism.
Experience
0 - 1 Years
No. of Openings
88
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata