Hiring Freshers || Customer Care Executive

We are seeking enthusiastic and motivated female candidates for the role of Customer Care Executive. This position is ideal for freshers in Kolkata who have completed at least their 12th grade and are eager to start their career in customer service while working from home.

As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with inquiries and resolving any issues they may have. Key responsibilities include responding to customer queries through various communication channels, ensuring that each interaction is handled with professionalism and empathy. You will need to listen to customers, understand their needs, and provide accurate information or solutions promptly.

Additionally, maintaining accurate records of customer interactions and transactions is essential. You will also be required to follow up on customer issues to ensure their satisfaction.

To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and approachable demeanor will help you build rapport with customers. Strong problem-solving abilities and patience are also important, as you will encounter diverse customer needs. Basic computer literacy and familiarity with email and chat platforms are essential. A willingness to learn and adapt in a fast-paced environment is key to your success in this role.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive (Fresher) - Only Females

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home