Customer Communication Job Vacancies in Kolkata

Airport Terminal Services Agent - Job DescriptionJob Title: Airport Terminal Services AgentAnnual Salary:

Swansh Group is seeking a dynamic and experienced Sales Head to lead its wealth management distribution business across mutual funds, AIFs, PMS, Insurance and other financial products. This role is a revenue centre responsible for driving growth, building strong distribution networks, and managing both B2B and B2C channels reporting to Director.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role is essential for driving sales and building strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a Bachelors degree.**Key Responsibilities:**- **Identify Leads:** Research and find potential clients to expand the customer base for our products.- **Conduct Sales Visits:** Meet clients face-to-face to present products, answer questions, and close sales.- **Build Relationships:** Establish and maintain good relationships with clients to ensure customer satisfaction and repeat business.- **Achieve Sales Targets:** Meet or exceed sales goals by effectively promoting our products and services.- **Prepare Sales Reports:** Keep detailed records of sales activities and results to monitor progress and identify areas for improvement.- **Collaborate with Team:** Work closely with colleagues and management to share valuable customer insights and improve overall sales strategy.**Required Skills and Expectations:**Candidates should possess strong communication skills and be comfortable speaking with clients. A proven track record in sales or customer service is important. The individual should be self-motivated, organized, and capable of managing time effectively. Additionally, proficiency in using basic sales tools and software will be beneficial. A positive attitude and the ability to work well under pressure are essential for success in this role.

URGENT HIRING GROUND STAFF KOLKATA AIRPORT Position: Ground Staff Location: Kolkata Airport Qualification: Graduation Must Salary: 16,000 - 20,000 per month Eligibility: Graduation is mandatory Passport is mandatory No visible tattoos Good communication and interpersonal skills Customer service-oriented attitude Willing to work in rotational shifts.INTERESTED CANDIDATES SHARE YOUR RESUME AT - snehasis.joomvista98@gmail.com Work with some of the most prestigious companies in the aviation industry.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

We are looking for a dynamic and result-oriented Telecaller to generate leads and assist customers for Car Loans, Balance Transfer, Top-Up Loans, Motor Insurance, and Insurance Renewals. The candidate will be responsible for calling potential customers, explaining our financial products, collecting documents, following up on leads, and coordinating with banks, NBFCs, and insurance companies.

Food delivery by pidgeLocation available in - kalighatGuaranteed Fixed Earning (Base Cost)Weekday (Mon-Thu) - Rs 32WeekEnd (Fri-Sun) - Rs 40aranteed Order Surge[8AM-3PM & 7PGuaranteedM-12AM] - Rs 15- 25Any other time - upto Rs 05First Mile Payout distance - Rs 3 / KmLast Mile Payout distance - Rs 10/KmDaily Earning ---insentive500 -------------1001000------------ 3001500-------------5002000-------------7002500-------------10003000-------------1300HR contact - 8777017938 (TL)Vehicle type - bike / cycle / EVApply document - Aadhar card, PAN card , valid mobile numberMonthly salary up to - 20k - 45K

Helped in shop sales, arranged products properly, assisted in loading and unloading goods, and supported senior staff in daily store activities.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

As an Aviation Trainer, you will play a crucial role in developing and delivering training programs for aspiring aviation professionals. You will help shape the future of the aviation industry by providing knowledge and skills to students.**Key Responsibilities:**- **Conduct Training Sessions:** You will lead engaging training sessions that cover various aspects of aviation, ensuring participants understand key concepts effectively.- **Develop Training Materials:** You will create diverse teaching materials such as presentations, manuals, and handouts to enhance learning and cater to different learning styles.- **Assess Learner Progress:** You will evaluate students' understanding and skills through assessments and practical exercises, providing constructive feedback for improvement.- **Stay Updated with Industry Trends:** You will continually research and incorporate the latest aviation trends and regulations into your training programs.- **Ensure Compliance with Safety Standards:** You will educate students on essential safety protocols and regulations to prepare them for real-world aviation environments.**Required Skills and Expectations:**Strong communication skills are essential, as you will interact with students and convey complex information clearly. A passion for aviation is a must, along with a desire to inspire and mentor others. Being adaptable and open to feedback will help you refine your training techniques. Additionally, candidates should be comfortable with using technology for training purposes, as you will likely use various digital tools and platforms for instructional purposes. Proficiency in teamwork and interpersonal skills will contribute to a supportive and interactive learning environment.

We are seeking a dedicated Back Office Assistant to support our operations in Kolkata. The ideal candidate will have 2 to 5 years of experience and a graduate degree, providing essential administrative and operational support.Key Responsibilities:- **Data Management**: Organize and maintain important documents and records, ensuring accurate data entry and retrieval for smooth business operations.- **Communication**: Serve as a point of contact for internal teams. Respond to inquiries and relay information promptly and clearly.- **Report Generation**: Assist in creating and compiling regular reports, ensuring timely completion and accuracy to help in decision-making processes.- **Inventory Management**: Monitor stock levels and assist in placing orders for supplies, helping to maintain operational efficiency.- **Administrative Support**: Perform general office duties such as filing, scheduling meetings, and managing correspondence to ensure the office runs smoothly.Required Skills and Expectations:Candidates should have strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good communication skills, both written and verbal, are important for interacting with colleagues. A proactive attitude and the ability to work independently as well as part of a team are expected. Candidates should be reliable, flexible, and capable of managing multiple tasks efficiently in a fast-paced environment.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

As an Airline Supervisor, you will play a crucial role in ensuring smooth operations at the airport. Your main responsibility will be to manage staff and assist passengers throughout their travel experience.**Key Responsibilities:**- **Supervising Staff:** You will oversee the team working at the airport, ensuring they perform their duties efficiently and follow company policies.- **Customer Assistance:** You will be the point of contact for passengers, addressing their queries, providing information, and assisting with any issues they may face during their journey.- **Checking Flight Schedules:** You will monitor flight arrivals and departures, ensuring that information is communicated clearly to both staff and passengers.- **Coordinating Operations:** You will collaborate with various departments, including ticketing and baggage handling, to ensure all areas work together seamlessly.- **Maintaining Safety Standards:** You will ensure all safety procedures and regulations are followed, helping to create a safe environment for both passengers and staff.**Required Skills and Expectations:**The ideal candidate should have a pleasant personality and strong communication skills to effectively interact with passengers and team members. Basic computer skills are essential for managing flight information and schedules. A high level of organization is important for coordinating tasks and solving problems quickly. As you will be working on the front line, a customer-focused attitude is crucial for providing excellent service. Candidates should be flexible and able to work in a fast-paced environment, displaying a willingness to learn and adapt.

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.

URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible TattoosPlease share your resume on this mail id - snehasis.joomvista98@gmail.com Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.