We are seeking a dedicated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals eager to start their careers in the aviation industry.
Key Responsibilities:
- Customer Service: Assist passengers with inquiries and provide information about flights, baggage policies, and airline services to ensure a positive travel experience.
- Check-In Support: Help passengers with the check-in process, ensuring that all necessary documents are verified and that travelers are informed of boarding procedures.
- Ticketing Operations: Process ticketing for both domestic and international flights, including changes, cancellations, and rebooking as needed while updating relevant records.
- Problem Resolution: Address and resolve passenger issues or complaints promptly, demonstrating excellent communication and problem-solving skills to maintain customer satisfaction.
- Collaboration: Work closely with team members and other departments to ensure smooth operations, including coordinating with ground staff and management when necessary.
Required Skills and Expectations:
Candidates should have completed a minimum of 10th grade education and possess excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential as the role involves direct interaction with passengers. Basic computer skills and the ability to work in a fast-paced environment are also important. We expect a commitment to professional development, punctuality, and a customer-focused attitude throughout your work.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata