Array ( [0] => customer-relationship-executive [1] => mumbai ) 100+ Customer Relationship Executive Graduate Jobs in Mumbai
140

Customer Relationship Executive Graduate Jobs in Mumbai

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  • 5 - 7 yrs
  • 6.5 Lac/Yr
  • Lower Parel Mumbai
Customer Retention Customer Relation Executive Good Communication Skills Strategic Communication Inbound Calls
Urgent Required Customer Relationship Executive (CRE) Automobile Industry 4 wheeler Service center experience is mustFemale candidate Any graduate can apply Good English Communication Pleasant Personality min 5 to 7 yrs experience Salary : 40k to 60kContact Divyaa 9011935513
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  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Support Customer Handling Domestic BPO Chat Support Good Communication Skills Customer Care Written English
As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.
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  • 1 - 4 yrs
  • 4.8 Lac/Yr
  • Mumbai
Customer Relationship Corporate Sales Field Sales Negotiation Skills Lead Generation Selling Skills
Proven experience as a Sales Executive or relevant roleStrong communication, negotiation, and interpersonal skillsAbility to work independently and as part of a teamTarget-oriented with a proven track record in salesBasic knowledge of MS Office / CRM toolsBachelor
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Female - Customer Relationship Executive - Full Time

Crystal Cold Chain Solutions Company

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Lead Generation Inside Sales Cold Calling Inbound Calls B2B Sales Customer Relation Executive
Hello,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can apply on this given mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Export Marketing Customer Relations Global Markets Sales Strategies Data Analysis Product Promotion Competitor Analysis
Export Marketing Executive for Steel Industry Having Experience in Steel & Metals for Minimum 2 Years, Good Communication Skills, Hardworking , Lead Generation , Cold Calling,
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Field Sales Executive - Full Time

Astitva Multipurpose Services (OPC)

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Marketing Communication Management Skills Field Sales Negotiation Skills Corporate Sales
Job Title: Field Sales ExecutiveDepartment: Sales & Business DevelopmentLocation: MumbaiEmployment Type: Full-time________________________________________Job SummaryWe are looking for a motivated Field Sales Executive to generate new business, manage client relationships, and support revenue growth. The role involves field visits, client meetings, proposal follow-ups, and coordination with internal teams for service delivery.________________________________________Key Responsibilities Identify and visit potential clients such as schools, colleges, hospitals, offices, and government institutions Generate new business leads through field visits, references, and cold calling Explain company services (Security, Housekeeping, Catering, Manpower Services) to clients Arrange meetings with decision-makers and close sales deals Prepare and submit quotations, proposals, and follow-ups Coordinate with operations, HR, and accounts teams for smooth onboarding of clients Maintain daily visit reports (DVR) and sales MIS Achieve monthly and quarterly sales targets Collect market intelligence and competitor information Support documentation for tenders and service agreements (if required)________________________________________Required Skills & Competencies Strong communication and negotiation skills Ability to work independently in the field Basic understanding of B2B sales and service contracts Good interpersonal and relationship-building skills Knowledge of local market and institutions Basic computer skills (MS Excel, WhatsApp, Email)________________________________________Qualifications Graduate 23 years of field sales experience (Service industry preferred) Experience in institutional / corporate sales________________________________________Other Requirements Two-wheeler mandatory with valid driving license Willingness to travel locally on a daily basis________________________________________Compensation & Benefits Fixed salary + performance-based incentives Travel allowance / petrol reimbursement Mobile allowance Growth opportunities within the organization________________________________________Reporting ToSales Manager / Business Head
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Jobs by Popular Location

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Vashi Mumbai
Customer Relationship Customer Care Outbound Calling Customer Handling Banking
As a Customer Care Executive in Vashi, Mumbai, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering customer calls and emails promptly, resolving complaints effectively, and ensuring customer satisfaction by offering timely and accurate assistance. You must have excellent communication skills, be patient and empathetic, and have the ability to multi-task in a fast-paced environment. A graduate degree is required, and prior experience in customer service is a plus. The role is full-time and requires you to work from the office in Vashi, Mumbai.
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  • 2 - 5 yrs
  • 4.8 Lac/Yr
  • Mulund West Mumbai
Air Ticketing Ticket Booking Customer Relationship
Counter Staff / Air Ticketing Executive - Domestic & International Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is a significant requirement for this roleLocation : Travel Agency in Mulund West Salary : 20,000/- to 30,000/-pls send your CV on 8767205221
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  • 1 - 2 yrs
  • Mumbai
Sales Customer Relationship Telephone Handling
Key responsibilities:1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through various channels such as phone, email, and chat.2. Resolve customer issues: Address and resolve customer complaints and concerns to ensure customer satisfaction and retention.3. Provide product information: Assist customers by providing detailed information about products, services, and promotions.4. Process orders and returns: Handle customer orders, process returns, and facilitate exchanges according to company policies.5. Maintain customer records: Update and maintain customer databases with accurate information to ensure seamless communication and service.Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers and colleagues in a clear and professional manner.2. Problem-solving skills: Capable of quickly identifying customer issues and finding solutions to meet their needs.3. Customer-oriented mindset: Demonstrate a strong focus on customer satisfaction and go above and beyond to provide exceptional service.4. Attention to detail: Ability to accurately record customer information and process orders with precision.5. Multi-tasking abilities: Manage multiple customer inquiries and tasks simultaneously while maintaining quality and efficiency.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Nahur West Mumbai
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Communication
Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Customer Relationship BPO Voice Telephone Handling Inbound Calls Good Communication Skills
As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.
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Field Sales Executive (Female)

Bridge Property Consultants

  • 0 - 2 yrs
  • Vile Parle West Mumbai
Channel Sales Customer Relationship Marketing Communication Strategic Communication Field Sales Field Marketing Selling Skills Direct Sales
Join our team as a Field Sales Executive in Vile Parle West, Mumbai. Be responsible for building relationships with customers through channel sales, marketing communication, and strategic communication. Conduct field marketing and direct sales to promote our products. Ideal candidates should have 0-2 years of experience, a graduate degree, and excellent selling skills. We are looking for a female candidate who can work from our office location.
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance Insurance Sales Lead Generation Field Sales Agency Channel
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.
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Customer Care Executive

Rojgari Placements Pvt. Ltd

  • 1 - 7 yrs
  • Andheri West Mumbai
Customer Relationship Customer Care Customer Support Customer Service Customer Communication Call Center Customer Management
Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Mumbai
Professional Communication Direct Sales B2B Sales B2c Sales Customer Relationship Diamond Sales Sales Target
Job Description Sales Executive (Jewels)Location: MumbaiType: Open to TravelOpenings: 5Job Type: Full-Time (On-field Sales)Product: Lab-Grown Diamond JewelleryRole OverviewWe are seeking dynamic and motivated Sales Executives with prior jewellery sales experience to joinour team. The role involves driving retail and field sales of lab-grown diamond jewellery, buildingstrong customer relationships, and achieving monthly targets.Key Responsibilities Promote and sell lab-grown diamond jewellery in the assigned region. Achieve sales targets (monthly/quarterly) with additional incentives for overachievement. Build and maintain strong customer relationships through excellent service and follow-ups. Identify new business opportunities and assist in expanding the client base. Conduct on-field visits, client meetings, and retail sales as required. Provide product knowledge to customers and resolve their queries effectively. Coordinate with marketing and operations teams for smooth order execution.Requirements Experience: 13 years in jewellery sales (retail or field). Education: Graduate (preferred, but mandatory with strong Jewellery sales background). Skills:o Fluent in local language + English.o Strong communication and negotiation abilities.o Customer-oriented with a proven sales track record. Willingness to work on-field and travel to different cities. Must have industry knowledge of diamonds/jewellery sector.Compensation Fixed Salary: 25,000 50,000/month (based on prior experience and performance history;includes basic targets). Variable Pay: Attractive incentive structure for achieving and exceeding sales targets.Industry (Mandatory) Jewellery / Lab-Grown Diamonds / Luxury Goods
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Field Sales Executive

Ecora Bioceuticals Pvt. Ltd.

Direct Sales Selling Skills Field Sales Corporate Sales Customer Relationship Agency Sales Negotiation Skills Marketing Communication Management Skills Channel Sales b2c Marketing
Position: Veterinary AssociateA Veterinary Associate job is to promote and sell pets nutritionists / food supplements product of the company's.Meeting with professionals like doctors, distributors by building strong relationships.Explaining product features and benefits.Meeting sales targets, and distributing product samples. Location: Mumbai / Gujarat / Delhi / Jaipur / Lucknow / Patna / Agartala / Guwahati / Kolkata Qualification: B.Sc (Zoology)/ B. Pharma / B.VSc (Animal Nutrition)Interested candidate can share resume on hr@ecorabioceuticals.inCall or WhatsApp: 91+ 98196 43644
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 2 Air Ticketing Executive Jobs in Bangalore, Chennai, Hyderabad, Kolkata, Indore, Pune, Mumbai, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Care Executive (Female)

Vimek Bioconcept Pvt. Ltd.

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Management Customer Communication
We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.
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  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Inside Sales Lead Generation Cold Calling Telesales Executive Telecalling B2B Sales Inbound Calls Outbound Calling
Dear Candidates,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can share your resume on this mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited
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  • 1 - 2 yrs
  • Mumbai
Sales Customer Service Customer Relationship
About us:We are 70+ member strong agri-tech startup, trying to build breakthrough technology productsfor the backbone of this country - the farmers. We have the backing of the giant - Mahindra &Mahindra, who is our strategic investor and have backed us through a recent Series C investment.Our Flagship Product is the Krishe Smart kit (Also known as Simha Kit), which is an IoT-based offeringfor tractor owners, more specifically the Rental Entrepreneurs (RE) who rent out their tractor as ameans to earn income. Over the last 2 years, we have created a 20,000+ strong user base which isthe biggest Agri-telematics deployment in India. Responsibilities: Familiarize yourself with our product and service offerings to provide accurate information tocustomers. Initiate recharge sales by contacting existing customers via phone and promoting thebenefits of our recharge services. Listen attentively to customers, understand their concerns, and provide appropriatesolutions or escalate to the relevant department for further assistance. Achieve monthly and daily Recharge sales targets to contribute to the team's overall success. Maintain accurate records of customer interactions and update the customer databaseaccordingly. Stay updated with industry trends, competitor offerings, and market dynamics to effectivelyaddress customer inquiries and concerns. Collaborate with other team members and departments to ensure a seamless customerexperience.Requirements and skills Fluency in Hindi, Marathi, Kannada, and Telugu (both verbal and written) to effectivelycommunicate with customers. Proven experience in sales, preferably in a customer service or call center environment. Strong communication skills, with the ability to listen actively and provide clear and conciseinformation to customers. Excellent problem-solving skills to address customer issues and find suitable resolutions. Ability to work in a target-driven environment and meet monthly and daily Recharge salesgoals. Strong organizational skills to maintain accurate customer records and handle multiple tasksefficiently. Flexibility to adapt to changing business needs and work schedules. Positive attitude, self-motivated, and a team player.
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  • 2 - 6 yrs
  • Mumbai
Sales Marketing Interpersonal Skills
Requirements:Bachelors degree in Business Administration, Marketing, or a related field (preferred).Proven experience in customer service, sales, or a related role, preferably in the automobile industry.Excellent communication and interpersonal skills.Strong problem-solving abilities and customer-focused mindset.Ability to multitask and prioritize tasks in a fast-paced environment.Proficiency in MS Office applications and CRM (Customer Relationship Management) software.Enthusiasm for automobiles and willingness to learn about new products and technologies.Salary Offer: Rs. 3,60,000/- to 4,80,000/- (LPA)Benefits: Monthly salary incrementation from starting month based on performance + Incentives.
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