Customer Care Executive - Full Time

  • icon job experience 0 - 4 Years
  • icon job opening 20 Openings
  • icon salary 2.3 - 5.0 Lac/Yr
  • icon job posting Posted today
  • Telephonic interview Telephonic interview
  • icon job location Mumbai

Job Description

Handle customer queries via phone, email, chat, or social media

Resolve customer complaints efficiently and professionally

Provide accurate information about products, services, and policies

Maintain records of customer interactions and transactions

Escalate unresolved issues to the concerned department

Follow up with customers to ensure issue resolution

Meet response time and customer satisfaction targets

Coordinate with internal teams for smooth customer support operations

Maintain professionalism and empathy during customer interactions
  • Experience

    0 - 4 Years

  • No. of Openings

    20

  • Education

    Graduate

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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