Array ( [0] => customer-communication [1] => mumbai ) 500+ Customer Communication Jobs in Mumbai,Customer Communication Job Vacancies in Mumbai Maharashtra
572

Customer Communication Job Vacancies in Mumbai

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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Retail Sales
SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Support Customer Handling Domestic BPO Chat Support Good Communication Skills Customer Care Written English
As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.
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  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee daily operations at our Mumbai airport. This role is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th pass. **Key Responsibilities:**- **Manage Daily Operations:** Ensure that all airport activities are completed smoothly, including flight arrivals and departures.- **Staff Coordination:** Supervise and coordinate the activities of airport staff, ensuring everyone knows their tasks and follows procedures.- **Customer Service:** Address passenger inquiries and complaints, ensuring a positive travel experience and efficient problem resolution.- **Safety Compliance:** Monitor safety procedures to comply with aviation regulations, ensuring all safety measures are followed by the team.- **Reporting and Communication:** Prepare reports on daily operations and communicate important information to management, helping in decision-making processes.- **Training and Development:** Assist in training new staff on airport procedures and policies, ensuring they are well-prepared for their roles.To excel in this position, candidates should possess strong communication skills and demonstrate good leadership abilities. An understanding of airport operations and customer service is important. Candidates should be organized, able to handle multiple tasks at once, and work well under pressure. Flexibility in working hours is essential, as this role may involve working at odd hours or weekends. A proactive attitude and a commitment to maintaining high standards will contribute greatly to success in this role.
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Hiring For Sales Manager (Female Candidates Preferred)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Dadar Mumbai
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication
We are looking for a motivated and skilled female Sales Manager to join our team in Dadar, Mumbai. This full-time position is ideal for proactive individuals who can drive sales and lead a successful team.The Sales Manager will oversee daily sales operations, develop strategies to increase sales, and build strong relationships with clients. Key Responsibilities:- **Team Leadership**: Guide and support the sales team by providing coaching and training to enhance their skills and performance.- **Sales Strategy Development**: Analyze market trends and customer needs to create effective sales strategies that meet company goals.- **Client Relationship Management**: Establish and maintain positive relationships with clients to ensure customer satisfaction and loyalty.- **Sales Performance Tracking**: Monitor sales metrics and performance data, preparing reports for upper management to track progress and identify areas for improvement.- **Achieving Sales Targets**: Set and achieve monthly and quarterly sales targets to drive revenue growth and enhance market share.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in sales, with a proven track record of achieving targets. Strong communication skills are essential for interacting with clients and team members. The candidate must be a 12th pass and possess good organizational skills to manage multiple tasks effectively. A positive attitude and a strong desire to succeed are vital for thriving in this role.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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Jobs by Popular Location

  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 2 yrs
  • Vashi Mumbai
Communication Sales Target Achievement
We are looking for a Customer Care Executive who will help our customers with their inquiries and ensure they have a positive experience. This position is based in Vashi and is suitable for candidates with little to no experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions through various channels, including phone calls and emails, providing timely and accurate information.- **Resolving Issues:** You will assist customers in resolving their problems by identifying their needs and providing appropriate solutions efficiently.- **Maintaining Customer Records:** You will document customer interactions and feedback in our system to ensure that all information is accurate and accessible for future reference.- **Providing Product Information:** You will inform customers about our products and services, helping them understand features and offerings to enhance their experience.- **Collaborating with Team Members:** You will work closely with your teammates and other departments to improve customer satisfaction and address any ongoing issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to convey information clearly and courteously to create a positive interaction with customers.- Problem-solving ability: You need to think quickly and find effective solutions to any challenges that customers may face.- Customer-oriented attitude: A genuine eagerness to help and support customers is essential to succeed in this role.- Basic computer skills: Familiarity with using computers and software is necessary to manage customer interactions effectively.- Team player: Being able to work well with others and contribute to a collaborative environment is important for our success.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • 0 - 1 yrs
  • Mumbai
Customer Care Customer Handling Good Communication Skills Customer Relationship Customer Support
Position: Customer Support ExecutiveJob Role:The Customer Support Executive is responsible for assisting customers, solving their queries, and providing the best service experience. The role includes handling calls, messages, and maintaining good customer relationships.Key Responsibilities: Handle customer calls, chats, and emails Provide accurate information about company services Resolve customer issues and complaints politely Maintain customer records and update reports Follow up with customers when required Ensure customer satisfaction
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mumbai
Good Communication Skills Interpersonal Skills B2B Sales Team Work Market Research Analyst Market Analysis Customer Relationship Team Coordinator
We are seeking a dynamic, results-oriented Media Sales professional to lead high-impact sales initiatives and drive revenue growth across our media platforms. The ideal candidate will bring deep industry expertise, a strategic mindset, and a proven history of exceeding ambitious sales targets in a competitive media environment.Key Responsibilities:- Lead strategic sales initiatives across multi-platform media channels, including video, digital, print, and social media, with a focus on high-value partnerships and long-term revenue growth. - Identify, pitch, and secure new business opportunities with top-tier advertisers, agencies, and brands through consultative selling and value-driven solutions. - Act as a trusted advisor to clients by developing deep relationships, understanding business goals, and delivering innovative media strategies tailored to their needs. - Own the end-to-end sales cycle, from prospecting and proposal development to negotiation and deal closure, ensuring exceptional client experience throughout. - Mentor and collaborate with internal sales and marketing teams to craft compelling, data-backed media proposals that align with client objectives. - Monitor and analyze market trends, competitor activity, and audience insights to inform strategic planning and uncover growth opportunities. - Consistently meet or exceed revenue targets, contributing to overall business success and playing a key role in shaping the future of the sales function.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Mulund East Mumbai
Customer Relationship Receptionist Activities Customer Communication Front Desk Office Work
We are looking for a friendly and organized Office Receptionist to join our team in Mulund East, Mumbai. This role is perfect for recent graduates or those with up to 2 years of experience. The receptionist will be the first point of contact for visitors and will help keep the office running smoothly.Key Responsibilities:1. **Greet Visitors:** Welcome Clients with a warm and professional attitude, ensuring they feel comfortable and attended to.2. **Manage Phone Calls:** Answer and direct incoming calls promptly and professionally, taking messages when necessary.3. **Schedule Appointments:** Assist in organizing and coordinating meetings & appointments.4. **Maintain Reception Area:** Keep the reception area tidy and organized, displaying important company information and brochures.5. **Handle Mail and Deliveries:** Receive, sort, and distribute incoming mail, packages.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both written and verbal, with a confident and friendly demeanor. A basic understanding of computer applications, such as MS Office & MS Excel, is essential for managing tasks efficiently. Strong organizational skills are necessary to handle multiple responsibilities while maintaining attention to detail. Reliability and a professional appearance are expected, along with the ability to work well in a team environment. Overall, the individual should be proactive and eager to create a positive experience for all visitors.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Virar West Mumbai
Receptionist Activities Customer Communication Telephone Handling Computer Skills
We are looking for a friendly and organized Front Desk Receptionist to join our team in Virar West. The ideal candidate will be responsible for creating a welcoming atmosphere for visitors and managing various front desk duties. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly as they arrive, creating a positive first impression of the organization.- **Manage Phone Calls:** Answer and redirect phone calls efficiently, providing information or assistance as needed to ensure smooth communication.- **Schedule Appointments:** Assist in scheduling appointments for staff and clients, coordinating availability to optimize time management.- **Maintain Records:** Keep accurate records of visitors and phone calls, ensuring that important information is documented and accessible.- **Provide Information:** Answer queries from guests and clients regarding services, directions, or other general inquiries in a clear and informative manner.- **Handle Mail and Deliveries:** Manage incoming and outgoing mail, packages, and deliveries, ensuring that they are handled promptly and appropriately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting with clients and colleagues.- Basic computer skills, including familiarity with word processing and spreadsheet software, to handle administrative tasks effectively.- A friendly and courteous demeanor to create a welcoming environment for all visitors.- Ability to multitask and stay organized in a busy work environment is crucial for productivity.- Prior experience in customer service or a related role is a plus, but not mandatory for candidates with a positive attitude and eagerness to learn. This is a full-time position, and the candidate must be willing to work from the office.
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  • 0 - 2 yrs
  • 16.0 Lac/Yr
  • Mumbai
Good Communication Good Communication Skills Customer Relationship
Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Outbound Calling Customer Care International BPO International Voice Process International BPO Voice Process BPO Sales International Voice Call Center Good Communication Skills
Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM
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Direct Walk-In For Customer Advisor - Full Time

Hirepulse Solutions Private Limited

  • 1 - 2 yrs
  • Beyond Thane Mumbai
Customer Relationship Customer Care Good Communication Skills Customer Handling
Customer Service Voice (Marathi / Gujarati) Marathi + Gujarati + Hindi Minimum 1 Year recent Voice Process experience Salary: 20,000 In-hand Shifts: 10 AM 7 PM / 12 PM 9 PM 2 Rotational Offs (MonFri)
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Jogeshwari West Mumbai
Route Planning Customer Service Delivery Delivery Excellence Shipment Customer Communication Customer Handling
Key Responsibilities:1. Deliver packages to customers in a timely manner: You will be responsible for delivering packages to customers at the designated locations within the specified time frame.2. Ensure the safety of the packages during transit: Your primary duty will be to ensure that the packages are handled carefully and safely during transit to prevent any damages.3. Maintain accurate records of deliveries: You will need to maintain accurate records of all deliveries made, including recipient signatures and proof of delivery.4. Follow all traffic rules and regulations: As a delivery boy, it is essential to follow all traffic rules and regulations to ensure safe and efficient delivery operations.5. Communicate with the dispatch team: You will be required to communicate effectively with the dispatch team to update them on the status of deliveries and any issues that may arise.Required Skills and Expectations:- Valid driver's license: You must have a valid driver's license to operate a two-wheeler for deliveries.- Good time management skills: The ability to manage time efficiently and meet delivery deadlines is crucial for this role.- Physical fitness: The job may require lifting and carrying packages, so physical fitness is essential.- Good communication skills: Strong communication skills are needed to interact with customers and the dispatch team effectively.- Willingness to work flexible hours: As a delivery boy, you should be willing to work flexible hours based on the delivery schedule.
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  • 0 - 2 yrs
  • 14.0 Lac/Yr
  • Mumbai
Good Communication Customer Relationship
Key Responsibilities:1. Assisting passengers: Help passengers with boarding, disembarking, and any other queries they may have during their time at the airport.2. Baggage handling: Assist in handling passengers' luggage and ensuring it is properly tagged and loaded onto the aircraft.3. Security checks: Conduct security checks on passengers and their belongings to ensure safety and compliance with aviation regulations.4. Aircraft cleaning: Help in cleaning the aircraft interiors, including seats, tray tables, and overhead compartments, to maintain cleanliness and hygiene standards.5. Crowd control: Manage crowd flow at the airport terminal to ensure a smooth and efficient boarding process for passengers.Required Skills and Expectations:- Excellent communication skills to interact effectively with passengers and colleagues.- Basic knowledge of computer systems for processing passenger information.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Strong attention to detail to ensure accuracy in baggage handling and security checks.- Physical stamina to lift and move heavy luggage as required during the job.
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Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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Airport Manager Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Supervisor, you will ensure smooth operations at the airport, managing staff and coordinating activities to maintain safety and efficiency. This role is essential for enhancing passenger experiences and ensuring that airport protocols are followed consistently.Key Responsibilities:1. **Staff Management**: Oversee and train airport staff to ensure high service standards. You will be responsible for scheduling shifts and ensuring that all areas are adequately covered.2. **Passenger Assistance**: Address passenger inquiries and resolve any issues that may arise during their travel experience. Your role is vital in maintaining customer satisfaction.3. **Safety and Security Monitoring**: Ensure compliance with safety and security regulations. You will monitor security checks and assist in implementing safety protocols.4. **Operational Coordination**: Collaborate with various airport departments, such as baggage handling and ground services, to coordinate arrivals and departures efficiently.5. **Report Preparation**: Prepare daily operational reports to track performance metrics. You will analyze these reports to identify areas for improvement.Required Skills and Expectations:You should have a strong understanding of airport operations and excellent communication skills. Being organized and detail-oriented is crucial to manage multiple tasks efficiently. A friendly and approachable demeanor will help you deal effectively with passengers and staff. Basic computer skills are also necessary for preparing reports and managing schedules. Candidates should be adaptable and willing to work in a fast-paced environment.Customer Service, Airport Ticketing, Airline Operations, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Flight Attendant, Airlines Cabin Crew, Fresher, Airport Staff, Ground Staff, Air Hostess, Air Ticketing, Airline Customer Service, Air Ticketing Agent, Flight Attendant, Airlines Cabin Crew, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive,We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.
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Airlines Executive Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, your primary role will involve providing excellent customer service to airline passengers, handling bookings, check-ins, and ensuring smooth boarding processes. You will also be responsible for resolving customer inquiries and issues in a professional manner.Key responsibilities include checking in passengers efficiently, ensuring luggage is properly tagged and boarded, assisting passengers with special needs, and problem-solving any flight-related issues. You will also be required to communicate effectively with airline staff and passengers to ensure a seamless travel experience.To excel in this role, you should have strong communication skills, attention to detail, the ability to work efficiently under pressure, and a customer-centric mindset. You must also be adaptable, resourceful, and capable of handling various tasks simultaneously. Prior experience in the aviation industry or customer service field is a plus, but not a requirement. A positive attitude, willingness to learn, and a commitment to providing excellent service are essential for success in this role.
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  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Communication Skills Negotiation
Looking a highly experienced, customer-focused and presentable Senior Service Engineer / Advisor to join our premium automotive service team. The ideal candidate will have hands on experience with authorized dealerships such as BMW, Volvo, or other luxury automotive brands. This is a customer-facing role that demands excellent communication in English, in-depth technical knowledge, and a confident, professional demeanor. A well-groomed appearance is essential to maintain the high service standards associated with luxury automotive clients.Responsibilities:1. Customer Interaction:* Act as the primary liaison between customers and the workshop team, ensuring clear and courteous communication.* Communicate with customers and vendors to understand their service requirements and provide appropriate solutions.* Handle inquiries, complaints, and feedback related to vehicle service and repairs with a focus on customer satisfaction.* Educate customers on maintenance schedules, warranty details, and service options available.2. Technical Support:* Provide technical assistance and support to customers, dealerships, and internal teams regarding vehicle maintenance, repairs, and troubleshooting.* Interpret technical manuals, bulletins, and diagnostic procedures to resolve issues effectively.* Coordinate with service engineers and technicians to ensure timely resolution of complex technical problems.* Going for test drive on both with technician before work & with customer at the car delivery time.3. Documentation and Reporting:* Maintain accurate records of service requests, repairs performed, and parts used for each vehicle additionally suggest repair works if required.* Generate reports on service activities, technical issues, and customer interactions to track trends and identify areas for improvement.* Prepare service quotations, invoices, and other documentation on Autorox as required.4. Training and Development:* Stay updated on the latest technological advancements in automotive systems and repair techniques.5. Quality Assurance:* Ensure compliance with manufacturers standards, service protocols, and safety regulations.* Conduct quality checks on repaired vehicles to verify workmanship and performance standards.6. Inventory Management:* Monitor and manage inventory levels of spare parts and consumables required for vehicle servicing.* Coordinate with procurement teams to replenish stock and maintain adequate supply levels.7. Team Collaboration:* Collaborate with cross-functional teams including engineering to address customer issues and improve service delivery processes.* Participate in meetings and contribute insights on technical matters and customer service strategies.Skills and Qualifications:Educational Background (Mandatory): 3 years of full time Diploma to 4 years of Bachelors degree in Mechanical Engineering/Automobile Engineering, from recognized institute.Minimum experience: Minimum 5 years of work experience in a service advisor or service engineer role, specifically with authorized luxury dealerships such as BMW, Volvo, Audi or equivalent German brands. Communication Skills: Must possess excellent verbal and written communication skills in English to interact effectively with customers, dealerships, and internal teams. Presentational skill: A well-presented, customer-facing personality with a passion for the automotive sector with good personality. Personality : Height 5.9 Feet tall, good looking, confident, neat, well-groomed, polished and customer-appropriate appearance. Technical Skills: Strong understanding of automotive systems, diagnostic tools, and repair techniques. Proficiency in using computerized diagnostic equipment and software. Problem-Solving Ability: Analytical mindset to diagnose complex technical issues and propose effective solutions. Organizational Skills: Ability to prioritize tasks, manage time efficiently, and work under pressure to meet service deadlines. Customer Focus: Commitment to providing exceptional customer service and maintaining positive relationships with stakeholders. Team Player: Ability to work collaboratively in a team environment and contribute to achieving departmental goals. Adaptability: Willingness to adapt to changes in technology, industry standards, and job responsibilities as required.
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