Customer Communication Job Vacancies in Mumbai

We are looking for an energetic and reliable Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.

We are seeking a Sales Marketing Manager to join our team in Mumbai. The ideal candidate will have 10 to 18 years of experience in sales and marketing. This role involves driving our sales strategy and enhancing our marketing efforts to increase revenue and brand recognition.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies that align with company goals, ensuring the growth of both new and existing customer accounts.- Market Analysis: Conduct market research to identify new opportunities and trends, assisting in the creation of tailored marketing campaigns.- Lead Generation: Generate leads through various methods, including networking events and digital marketing, to build a strong sales pipeline.- Team Management: Oversee and guide the sales and marketing team to achieve targets, providing support and training where necessary.- Customer Relationships: Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty, ensuring repeat business.- Data Analysis: Monitor and analyze sales data and marketing performance, preparing reports to share insights with upper management for decision-making.Required Skills and Expectations:- Strong leadership abilities with experience managing a team.- Excellent communication and interpersonal skills to engage effectively with clients and team members.- Proficiency in sales tactics and marketing strategies, paired with a hands-on approach to execution.- Analytical mindset to evaluate data and market trends critically.- Proven track record of achieving sales targets in a competitive market.- Ability to adapt quickly and thrive in a fast-paced environment.

We are looking for a dedicated Sales Counselor to join our team in Mumbai. In this role, you will assist customers in understanding our products and services, ensuring they make informed decisions. Your goal will be to foster long-term relationships with clients while meeting sales objectives. Key Responsibilities:- Client Interaction: Communicate with potential customers to provide information about our offerings and understand their needs. This will help build trust and facilitate sales.- Sales Guidance: Educate customers on product features and benefits. By clearly explaining how our products can meet their needs, you will enhance customer satisfaction and drive sales.- Lead Management: Follow up with leads and convert inquiries into sales. This involves staying organized and proactive to ensure no opportunity is missed.- Performance Tracking: Maintain records of sales activities and client interactions. This will assist in identifying trends and improve your sales strategy.- Collaboration: Work closely with the sales team to share insights and best practices for enhancing overall team performance.Required Skills and Expectations:You should have 1 to 7 years of experience in sales or customer service. Excellent communication skills are essential, as you will be the first point of contact for many customers. A strong ability to listen to customer needs and provide tailored solutions is crucial. You should also be comfortable working in an office environment and be a team player who can collaborate effectively to achieve sales targets. A positive attitude and resilience in facing challenges will be important for your success in this role.

We are seeking a dedicated and motivated Field Sales Executive based in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are eager to develop their sales skills and grow within a dynamic environment. As a Field Sales Executive, your key responsibilities will include identifying potential customers and generating new sales leads. You will actively engage with clients to understand their needs and promote our products or services. Building and maintaining strong relationships with existing customers is also essential, as your efforts will help ensure their satisfaction and encourage repeat business. You will be responsible for conducting market research to stay updated on industry trends and competitors, helping you tailor your sales approach effectively.To excel in this position, candidates should have strong communication and interpersonal skills to interact confidently with clients. A results-driven attitude is crucial, along with the ability to work independently and as part of a team. Basic knowledge of sales techniques and customer service principles is preferable. A diploma is required for this position, and a proactive and enthusiastic approach to problem-solving will greatly benefit your efforts in the field. Candidates must be male and comfortable working from our Mumbai office. If you're ready to kickstart your career in sales, we invite you to apply.

URGENT HIRING - MULTIPLE OPENINGS BVC LOGISTICSLocation: Bandra - BKC, MumbaiIts a leading secure logistics company specializing in the transportation and supply-chain management of diamonds, jewellery, luxury goods, and other high-value products.We are currently hiring for multiple positions: Customer Service Executive Sales Executive Field Sales Executive HR Intern Finance InternInterested candidates looking for an opportunity with BVC Logistics are requested to send their updated resume.WhatsApp your Updated Resume: 7400213167Please mention the position you are interested in while sending your CV.Immediate hiring Limited openings Mumbai - BKC#UrgentHiring #BVCLogistics #MumbaiJobs #BKCJobs #CustomerServiceJobs #SalesJobs #FieldSalesJobs #HRInternship #FinanceInternship #LogisticsJobs #Hiring #JobOpening

We are looking for a Customer Support Representative to join our team in Mumbai. This role is ideal for those with 0 to 5 years of experience, including fresh graduates who have completed their 12th grade. As a customer support representative, your main focus will be helping customers with their inquiries and ensuring they have a positive experience with our services.Key Responsibilities:- Assist Customers: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Problem Solving: Help resolve customer issues by identifying their needs and finding suitable solutions or escalating the matter to the appropriate team.- Maintain Records: Keep track of customer interactions by updating our database, ensuring that all information is accurate and up to date.- Provide Feedback: Share insights and suggestions from customer interactions with the team to help improve services and processes.- Team Collaboration: Work closely with colleagues to share knowledge and support each other in enhancing customer satisfaction.Required skills and expectations include:- Strong communication skills, both verbal and written, to effectively interact with customers.- Good listening skills to understand customer needs and concerns.- Basic computer skills to navigate systems for record-keeping and communication.- A friendly and patient demeanor, as the role involves dealing with customers from diverse backgrounds.- Willingness to learn and adapt in a fast-paced work environment. Being a team player is essential.

We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.

Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

Job includes handling calls and taking appointment and making records of the same. Confirming appointments one day prior and patient handling and collecting cash. Have to sit clinic full time. Clinic. Timings are 8 45 am to 8 30 pm.

No Targets No PressureHandle Customer Calls and Enquiries.Call Back Customers to Understand Their Requirements and QueriesProvide Accurate Information and Suitable SolutionResolve Queries Over the CallMaintain and Update Customer Details and Enquiry DataFollow Up with Customer Whenever Required

An education counselor guides students through academic, career, and personal choices. They evaluate student strengths, recommend courses or career paths, and collaborate with parents and teachers to resolve learning or behavioral hurdles.Student Guidance: Lead one-on-one or group sessions to address academic progress, personal goals, and emotional concerns.Assessments: Administer and interpret aptitude, personality, and interest tests to match students with proper career or academic tracks.Planning: Assist with course selection, class scheduling, and post-graduation preparation like college or vocational applications.Collaboration: Meet with teachers, school administrators, and parents to build support systems for at-risk or struggling students.

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

Job Description:Location: Goregaon, Mumbai, MaharashtraJob Summary:We are hiring field service technicians specializing strictly in Washing Machines, Refrigerators, or Microwave Ovens. If you have expert hands-on experience in repairing any one, two, or all three of these specific appliances, we want to hear from you.Note: Candidates must specialize in at least one of these three appliance categories.Key Responsibilities (Based on Your Area of Expertise):Washing Machines: Diagnose, repair, and service Front Load, Top Load, and Semi-Automatic units. Troubleshoot PCB boards, motors, drain pumps, and drum assemblies.Refrigerators: Perform fault diagnosis on Single Door, Double Door, and Side-by-Side fridges. Execute gas charging, leak testing, compressor replacement, and cooling system repair.Microwaves & Ovens: Repair Solo, Grill, and Convection microwave ovens. Handle high-voltage components (magnetrons, capacitors, diodes) and control board issues safely.Customer Service: Perform on-site visits, deliver professional customer interactions, and explain necessary repairs clearly to clients.Requirements:Proven practical experience in repairing Washing Machines, Fridges, or Microwave Ovens (minimum 2 year preferred).Strong knowledge of major brands (LG, Samsung, Whirlpool, IFB, Bosch, Godrej, etc.).Basic electrical diagnostic skills (ability to use a multimeter and read wiring diagrams).Personal two-wheeler with a valid driving license preferred for field movement within Mumbai.Company Location: Sorted SolutionsContact: +91-8007889260Work Location: In person

We are looking for a motivated Inside Sales Executive to join our team in Borivali West. This position requires a proactive individual with a strong customer focus and the ability to drive sales. The ideal candidate should possess 1 to 3 years of experience and have a background in B.Com, B.Pharma, or B.Sc.Key Responsibilities:- Manage Inbound and Outbound Sales Calls: Handle incoming inquiries and make outgoing calls to potential clients to generate sales opportunities.- Build and Maintain Customer Relationships: Establish rapport with clients to understand their needs and provide relevant solutions, ensuring customer satisfaction and loyalty.- Prepare Sales Proposals and Quotes: Create detailed proposals for clients based on their requirements, helping to secure deals.- Meet Sales Targets: Work towards achieving monthly and quarterly sales goals set by the management to contribute to the overall growth of the company.- Provide Product Knowledge: Stay informed about product features and benefits to effectively communicate with clients and answer their questions.- Collaborate with Team Members: Work closely with other departments, such as marketing and customer support, to streamline processes and enhance customer experience.Required Skills and Expectations:- Strong communication skills to effectively interact with clients and team members.- Ability to persuade and influence customers, demonstrating excellent sales techniques.- Good organizational skills and the capability to manage time effectively.- Basic understanding of sales principles and customer relationship management.- Proficiency in using sales software and tools to track leads and sales activities.- A positive attitude and willingness to learn and grow in a fast-paced sales environment.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills