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Customer Communication Job Vacancies in Mumbai

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Sales Counselor (1-7 Years)

Jamboree Education

  • 1 - 7 yrs
  • Mumbai
Educational Sales Sales Process Good Communication Sales Convincing Power Handling Customer Queries
Location: Dadar & BorivaliCompany DescriptionJamboree is India's leading institute for study abroad test prep and admission counseling, known for achieving the highest scores in GMAT and GRE in the industry. The institute has helped thousands of students gain admission to top universities worldwide. Jamboree offers rigorous test prep for GRE, GMAT, IELTS, and TOEFL, along with comprehensive application guidance and interview training. Our programs are designed to bring out the best in students, making them highly valued by top universities around the world.Job Description:Counsel walk-ins and telephonic inquiries, providing accurate guidance regarding Jamboree's products and services.Follow up with leads and consistently achieve daily calling targets.Achieve sales and service delivery targets.Ensure timely delivery of services and streamline operational processes for efficient center functioning.Maintain a consistent and positive customer experience aligned with the brand standards. Coordinate with faculty members to ensure smooth scheduling and execution of classes.Required Candidate Profile: 2 to 6 years of experience in counselling and sales within the education sector, preferably in overseas education.Proven ability and track record in counselling students and parents while effectively handling the end-to-end sales process.Strong communication, interpersonal, and relationship management skills.Added Perks: Monthly performance based incentivesWork Schedule: 6 days a week including Saturdays and Sundays, Timings: 11am- 8pm. One weekday will be the week off day.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Traffic Control Air Hostess Air Cargo Air Freight Air Ticketing Ground Staff Ground Staff Executive
We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.
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  • 0 - 5 yrs
  • Mumbai
Minimum Knowledge Of Medical Field Customer Relationship Corporate Sales Marketing Communication Negotiation Skills
We are seeking a dedicated and motivated Field Sales Executive based in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are eager to develop their sales skills and grow within a dynamic environment. As a Field Sales Executive, your key responsibilities will include identifying potential customers and generating new sales leads. You will actively engage with clients to understand their needs and promote our products or services. Building and maintaining strong relationships with existing customers is also essential, as your efforts will help ensure their satisfaction and encourage repeat business. You will be responsible for conducting market research to stay updated on industry trends and competitors, helping you tailor your sales approach effectively.To excel in this position, candidates should have strong communication and interpersonal skills to interact confidently with clients. A results-driven attitude is crucial, along with the ability to work independently and as part of a team. Basic knowledge of sales techniques and customer service principles is preferable. A diploma is required for this position, and a proactive and enthusiastic approach to problem-solving will greatly benefit your efforts in the field. Candidates must be male and comfortable working from our Mumbai office. If you're ready to kickstart your career in sales, we invite you to apply.
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  • 1 - 5 yrs
  • Bandra East Mumbai
Good Communication & Interpersonal Skills Customer Handling Salesnegotiation MS OfficeExcel Target-oriented Approach Coordination Skills and Willingness to Learn.
URGENT HIRING - MULTIPLE OPENINGS BVC LOGISTICSLocation: Bandra - BKC, MumbaiIts a leading secure logistics company specializing in the transportation and supply-chain management of diamonds, jewellery, luxury goods, and other high-value products.We are currently hiring for multiple positions: Customer Service Executive Sales Executive Field Sales Executive HR Intern Finance InternInterested candidates looking for an opportunity with BVC Logistics are requested to send their updated resume.WhatsApp your Updated Resume: 7400213167Please mention the position you are interested in while sending your CV.Immediate hiring Limited openings Mumbai - BKC#UrgentHiring #BVCLogistics #MumbaiJobs #BKCJobs #CustomerServiceJobs #SalesJobs #FieldSalesJobs #HRInternship #FinanceInternship #LogisticsJobs #Hiring #JobOpening
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Relationship Customer Support Good Communication
**Hiring - Customer Support Executive TCI Express** **Company:** TCI Express Ltd. **Location:** Mumbai
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Female - Customer Service Associate - Santacruz Mumbai

The Centurion Hospitality and Infra Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Santacruz Mumbai
Customer Relationship Good Communication Skill
Customer service- handling clients via telephone, mails , handling clients. You have to do booking for hotel
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Female
  • Andheri West Mumbai
Excellent Communication Basic Computer Knowledge.
Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!
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  • 1 yrs
  • Andheri East Mumbai
Good Communication Skills Product Knowledge Sales Skills Client Relationship Management Customer Service
Help customer to resolve there financial disputes consultant the customer about the proper loan process
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Jobs by Popular Location

  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Customer Relationship Air Ticketing Ticket Booking Housekeeping Internal Communication Personality Development Good Communication Google API Airport Ramp Customer Service Air Cargo Ground Manager Multitasking Ability Safety Aware
As an Airport Representative in Mumbai, you will be the first point of contact for travelers, ensuring they have a smooth and pleasant experience at the airport. This role is ideal for individuals looking to start their career in the travel industry.Key Responsibilities:1. Customer Assistance: Greet passengers as they arrive and assist them with check-in, baggage handling, and any inquiries they may have.2. Flight Information Coordination: Provide passengers with up-to-date information regarding flight schedules, delays, and gate changes to keep them informed.3. Problem Resolution: Address any issues or concerns raised by passengers quickly and effectively, ensuring their needs are met.4. Service Promotion: Inform travelers about available services and promotions at the airport, enhancing their overall experience.5. Collaboration: Work closely with airline staff and other airport personnel to facilitate smooth operations and enhance customer satisfaction.To succeed in this role, you should possess strong communication and interpersonal skills, as you will interact with diverse travelers. A friendly and approachable demeanor, along with problem-solving abilities, is essential. Attention to detail and the ability to operate in a fast-paced environment are also crucial. Candidates should have completed their 12th grade and can range from fresh graduates to those with up to five years of experience in customer service or related fields. The role requires you to work full-time from the office at the airport.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Female
  • Borivali West Mumbai
Receptionist Activities Telephone Handling Customer Communication Front Desk
Job includes handling calls and taking appointment and making records of the same. Confirming appointments one day prior and patient handling and collecting cash. Have to sit clinic full time. Clinic. Timings are 8 45 am to 8 30 pm.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mumbai
Customer Calling Basic Computer Communication
No Targets No PressureHandle Customer Calls and Enquiries.Call Back Customers to Understand Their Requirements and QueriesProvide Accurate Information and Suitable SolutionResolve Queries Over the CallMaintain and Update Customer Details and Enquiry DataFollow Up with Customer Whenever Required
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  • 2 - 3 yrs
  • Mumbai
Community Relation Internal Communication Educational Sales Target Achievement Active Listening Academic Counsellor Customer Handling
An education counselor guides students through academic, career, and personal choices. They evaluate student strengths, recommend courses or career paths, and collaborate with parents and teachers to resolve learning or behavioral hurdles.Student Guidance: Lead one-on-one or group sessions to address academic progress, personal goals, and emotional concerns.Assessments: Administer and interpret aptitude, personality, and interest tests to match students with proper career or academic tracks.Planning: Assist with course selection, class scheduling, and post-graduation preparation like college or vocational applications.Collaboration: Meet with teachers, school administrators, and parents to build support systems for at-risk or struggling students.
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  • 0 - 5 yrs
  • 10.0 Lac/Yr
  • Mumbai
Sales Process Handling Customer Queries Convincing Power Client Counselling Sales Good Communication Negotiation Skills
As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.
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  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Mumbai
Appliance Repair Electrical Knowledge Product Knowledge Customer Service Time Management Analytical Skills Communication Skills Mechanical Skills Technical Skills Troubleshooting Quality Control Refrigeration Technician Washing Machine Repairer Oven Repair Refrigeration Multi Appliance Technician
Job Description:Location: Goregaon, Mumbai, MaharashtraJob Summary:We are hiring field service technicians specializing strictly in Washing Machines, Refrigerators, or Microwave Ovens. If you have expert hands-on experience in repairing any one, two, or all three of these specific appliances, we want to hear from you.Note: Candidates must specialize in at least one of these three appliance categories.Key Responsibilities (Based on Your Area of Expertise):Washing Machines: Diagnose, repair, and service Front Load, Top Load, and Semi-Automatic units. Troubleshoot PCB boards, motors, drain pumps, and drum assemblies.Refrigerators: Perform fault diagnosis on Single Door, Double Door, and Side-by-Side fridges. Execute gas charging, leak testing, compressor replacement, and cooling system repair.Microwaves & Ovens: Repair Solo, Grill, and Convection microwave ovens. Handle high-voltage components (magnetrons, capacitors, diodes) and control board issues safely.Customer Service: Perform on-site visits, deliver professional customer interactions, and explain necessary repairs clearly to clients.Requirements:Proven practical experience in repairing Washing Machines, Fridges, or Microwave Ovens (minimum 2 year preferred).Strong knowledge of major brands (LG, Samsung, Whirlpool, IFB, Bosch, Godrej, etc.).Basic electrical diagnostic skills (ability to use a multimeter and read wiring diagrams).Personal two-wheeler with a valid driving license preferred for field movement within Mumbai.Company Location: Sorted SolutionsContact: +91-8007889260Work Location: In person
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chembur East Mumbai
Presentation Skills Event Planning Follow-up Relationship Building Communication Sales Customer Service
As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.
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Inside Sales Executive - Full Time

QB Biotechnology Pvt Ltd

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Borivali West Mumbai
Inside Sales Customer Communication Good Communication Skills MS Office Mails
We are looking for a motivated Inside Sales Executive to join our team in Borivali West. This position requires a proactive individual with a strong customer focus and the ability to drive sales. The ideal candidate should possess 1 to 3 years of experience and have a background in B.Com, B.Pharma, or B.Sc.Key Responsibilities:- Manage Inbound and Outbound Sales Calls: Handle incoming inquiries and make outgoing calls to potential clients to generate sales opportunities.- Build and Maintain Customer Relationships: Establish rapport with clients to understand their needs and provide relevant solutions, ensuring customer satisfaction and loyalty.- Prepare Sales Proposals and Quotes: Create detailed proposals for clients based on their requirements, helping to secure deals.- Meet Sales Targets: Work towards achieving monthly and quarterly sales goals set by the management to contribute to the overall growth of the company.- Provide Product Knowledge: Stay informed about product features and benefits to effectively communicate with clients and answer their questions.- Collaborate with Team Members: Work closely with other departments, such as marketing and customer support, to streamline processes and enhance customer experience.Required Skills and Expectations:- Strong communication skills to effectively interact with clients and team members.- Ability to persuade and influence customers, demonstrating excellent sales techniques.- Good organizational skills and the capability to manage time effectively.- Basic understanding of sales principles and customer relationship management.- Proficiency in using sales software and tools to track leads and sales activities.- A positive attitude and willingness to learn and grow in a fast-paced sales environment.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Cold Calling Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Calling Domestic Voice Process Voice Process BPO BPO Voice Inbound Calls Inbound Calling Inbound Voice Process Inbound Calls Handling
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Retail Sales
SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
International Voice International Voice Process BPO Sales Good Communication Skills International BPO Customer Care Call Center Outbound Calling
Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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