Customer Communication Job Vacancies in Mumbai

Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time

We are looking for a friendly and organized Office Receptionist to join our team in Mulund East, Mumbai. This role is perfect for recent graduates or those with up to 2 years of experience. The receptionist will be the first point of contact for visitors and will help keep the office running smoothly.Key Responsibilities:1. **Greet Visitors:** Welcome Clients with a warm and professional attitude, ensuring they feel comfortable and attended to.2. **Manage Phone Calls:** Answer and direct incoming calls promptly and professionally, taking messages when necessary.3. **Schedule Appointments:** Assist in organizing and coordinating meetings & appointments.4. **Maintain Reception Area:** Keep the reception area tidy and organized, displaying important company information and brochures.5. **Handle Mail and Deliveries:** Receive, sort, and distribute incoming mail, packages.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both written and verbal, with a confident and friendly demeanor. A basic understanding of computer applications, such as MS Office & MS Excel, is essential for managing tasks efficiently. Strong organizational skills are necessary to handle multiple responsibilities while maintaining attention to detail. Reliability and a professional appearance are expected, along with the ability to work well in a team environment. Overall, the individual should be proactive and eager to create a positive experience for all visitors.

We are looking for a friendly and organized Front Desk Receptionist to join our team in Virar West. The ideal candidate will be responsible for creating a welcoming atmosphere for visitors and managing various front desk duties. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly as they arrive, creating a positive first impression of the organization.- **Manage Phone Calls:** Answer and redirect phone calls efficiently, providing information or assistance as needed to ensure smooth communication.- **Schedule Appointments:** Assist in scheduling appointments for staff and clients, coordinating availability to optimize time management.- **Maintain Records:** Keep accurate records of visitors and phone calls, ensuring that important information is documented and accessible.- **Provide Information:** Answer queries from guests and clients regarding services, directions, or other general inquiries in a clear and informative manner.- **Handle Mail and Deliveries:** Manage incoming and outgoing mail, packages, and deliveries, ensuring that they are handled promptly and appropriately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting with clients and colleagues.- Basic computer skills, including familiarity with word processing and spreadsheet software, to handle administrative tasks effectively.- A friendly and courteous demeanor to create a welcoming environment for all visitors.- Ability to multitask and stay organized in a busy work environment is crucial for productivity.- Prior experience in customer service or a related role is a plus, but not mandatory for candidates with a positive attitude and eagerness to learn. This is a full-time position, and the candidate must be willing to work from the office.

Key Responsibilities:1. Deliver packages to customers in a timely manner: You will be responsible for delivering packages to customers at the designated locations within the specified time frame.2. Ensure the safety of the packages during transit: Your primary duty will be to ensure that the packages are handled carefully and safely during transit to prevent any damages.3. Maintain accurate records of deliveries: You will need to maintain accurate records of all deliveries made, including recipient signatures and proof of delivery.4. Follow all traffic rules and regulations: As a delivery boy, it is essential to follow all traffic rules and regulations to ensure safe and efficient delivery operations.5. Communicate with the dispatch team: You will be required to communicate effectively with the dispatch team to update them on the status of deliveries and any issues that may arise.Required Skills and Expectations:- Valid driver's license: You must have a valid driver's license to operate a two-wheeler for deliveries.- Good time management skills: The ability to manage time efficiently and meet delivery deadlines is crucial for this role.- Physical fitness: The job may require lifting and carrying packages, so physical fitness is essential.- Good communication skills: Strong communication skills are needed to interact with customers and the dispatch team effectively.- Willingness to work flexible hours: As a delivery boy, you should be willing to work flexible hours based on the delivery schedule.

We are looking for a professional and welcoming Hotel Receptionist to be the first point of contact for our guests. You will manage all aspects of their accommodation, from check-in to check-out, ensuring a seamless and high-quality experience that reflects our brand's standards

Key Responsibilities:1. Respond to customer queries and resolve issues in a timely manner.- The Customer Support Executive will be responsible for addressing customer inquiries via phone, email, or chat and finding solutions to their problems efficiently.2. Provide product information and assistance to customers.- It is crucial for the Customer Support Executive to have a good understanding of the company's products and services in order to effectively communicate this information to customers seeking assistance.3. Maintain customer records and follow up on unresolved issues.- The candidate will need to keep accurate records of customer interactions and ensure that any unresolved issues are followed up on until they are resolved satisfactorily.4. Collaborate with other teams to improve overall customer satisfaction.- The Customer Support Executive may need to work with other departments such as Sales or Product Development to address recurring customer problems and enhance the overall customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers.- Strong problem-solving abilities to quickly assess and resolve customer issues.- Ability to work well in a fast-paced environment and manage multiple tasks simultaneously.- Knowledge of basic computer applications and CRM software to maintain customer records accurately.- Customer-oriented approach with a focus on providing high-quality service and support to customers.

Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai

Greet and assist walk-in customers with courtesy and professionalism Manage customer inquiries, appointments, and follow-ups Handle phone calls, maintain guest records, and coordinate with the sales team Ensure the studio reception area is clean, organized, and presentable at all times Assist with basic administrative tasks, including documentation and customer service support Provide information about collections, promotions, and services Presentable, polite, and confident communication skills Customer-service oriented with a pleasant personality

- Conduct outbound calling to potential customers: The Inside Sales Executive will be responsible for making outbound calls to potential customers to introduce the company's products or services and generate interest.- Handle corporate sales inquiries: The individual will be required to handle inquiries from corporate clients regarding products or services offered by the company, providing necessary information and assistance.- Execute direct sales activities: The Inside Sales Executive will engage in direct sales activities, such as presenting product demos, negotiating pricing, and closing deals with customers.- Generate leads for the sales team: The individual will be responsible for generating leads for the sales team by identifying potential customers through various channels and initiating contact.- Utilize technical sales knowledge: The role will involve utilizing technical sales knowledge to effectively communicate the features and benefits of the company's products or services to customers.- Solve customer problems: The Inside Sales Executive will need to effectively address customer problems or concerns to ensure customer satisfaction and maintain positive relationships.- Demonstrate strong negotiation skills: The individual should possess strong negotiation skills to effectively close deals and secure favorable terms with customers.- Communicate effectively with customers: The role requires effective communication skills to build rapport with customers, understand their needs, and provide them with suitable solutions.Skills and Expectations:1. Bachelor's degree in B.Sc, B.E, or B.Tech.2. 1-5 years of experience in inside sales and customer communication.3. Proficiency in outbound calling, lead generation, and corporate sales.4. Strong problem-solving skills and ability to handle customer inquiries effectively.5. Excellent negotiation skills to close deals and secure favorable terms.6. Strong communication skills to effectively interact with customers and provide suitable solutions.

Pizza Delivery, Pizza Making, Customer Order Taking and Housekeeping

We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.

We Would like to Hire Delivery Boys from all Around the Mumbai

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Delivering the Medicine to Hospitals

Inside Domestic Sales ExecutiveCompany: Athena BPO Pvt. Ltd.Client Process: ICICI Bank Credit Card SalesLocation: Powai, Andheri East, Mumbai 400072Work Type: Onsite (Work from Office)Industry: Banking & Financial Services (BPO)Job Type: Full-TimeShift Timing: 9:30 AM to 7:00 PMInterview Timing: 10:30 AM to 5:00 PMWork Days: Monday to SaturdayWeekly Off: SundayJob Description:Athena BPO Pvt. Ltd. is hiring Inside Sales Executives for its domestic voice process for ICICI Bank (Credit Card Sales). The role requires confident communication and sales skills to reach potential customers via outbound calls and offer credit card solutions.Key Responsibilities:Outbound calling to promote ICICI Bank credit cards.Handle customer queries and close sales effectively.Maintain accurate records and follow compliance protocols.Meet daily and monthly targets as set by the management.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with 03 years experience in telecalling, customer support, or telesales.Age Limit: 18 to 40 years.Gender: Open to Male & Female candidates.Language Skills: Good command over English.Compensation & Benefits:Salary: 14,000 to 25,000 (based on experience and performance)Incentives: Attractive performance-based incentivesPerks:Annual increments and appraisal policyHealth InsuranceProvident Fund, Professional Tax (PT), and ESISelection Process:Face-to-Face Interview (Walk-in between 10:30 AM to 05:00 PM)