100

Customer Relationship Executive 10th Pass Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Golpark Kolkata
Retail Sales B2B Sales Customer Relationship Marketing Communication
We are hiring a Sales Executive for our RO water purifier business. The candidate will be responsible for handling customer inquiries, explaining products, and closing sales.Responsibilities:Attend incoming customer calls and WhatsApp chatsExplain RO products and services to customersConvert leads into salesCoordinate with technicians for installationFollow up with customersVisit customers if requiredRequirements:Good communication skills (Hindi/Bengali + basic English)Basic sales knowledge (experience preferred)Confident and polite behaviorFreshers can also applySalary & Benefits:
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Dum Dum Kolkata
Direct Sales Lead Generation Marketing Communication Field Sales Customer Relationship
Urgent Hiring - Direct Sales Executive (Male / Female)Company: Kutchina Appliance Location: Dum Dum Nearby candidate hole best
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Field Sales Executive Fresher

Tide Business Platform

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing Negotiation Skills Field Marketing Lead Generation Selling Skills
Job OverviewWe are looking for a dynamic and result-oriented Field Sales Executive to generate new business opportunities and manage client relationships. The candidate will be responsible for visiting customers, promoting products/services, and achieving sales targets.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for a motivated Air Ticketing Executive to join our team in Kolkata. The ideal candidate will enjoy working in a dynamic environment and handling customer inquiries. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring all details are accurate and meet their travel requirements.- **Customer Service:** Provide excellent service by answering queries about flight schedules, prices, and baggage policies, and resolving any issues customers may face.- **Fare Quotation:** Offer customers fare options by checking availability and comparing different airlines prices and services.- **Documentation:** Ensure all ticketing documentation is correctly filled out and processed, maintaining compliance with company standards.- **Payment Processing:** Assist customers with payment procedures, ensuring all transactions are handled securely and documented properly.- **Coordination with Airlines:** Maintain effective communication with airline representatives to stay updated on any changes to flights, schedules, or policies.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively assist customers and convey information clearly.- Basic knowledge of airline systems and fare structures is preferred, though training may be provided for the right candidate.- Attention to detail is important to ensure accurate ticketing and customer satisfaction.- A proactive and friendly attitude is necessary to create a positive experience for customers.- Must be comfortable working in an office environment and have proficiency in computer operations and basic software applications.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Support BPO Voice Good Communication Skills Customer Handling
Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Inbound Calls Outbound Calling
- Build and maintain strong, long-lasting customer relationships: As a Customer Relationship Executive, you will be responsible for building rapport with customers to ensure their satisfaction and loyalty towards the company.- Address customer inquiries and resolve complaints: You will need to actively listen to and understand customer concerns, providing timely solutions to ensure a positive experience and maintain customer retention.- Communicate with customers through various channels: Whether it's responding to emails, phone calls, or messages, you will need to effectively communicate with customers to address their needs and concerns promptly.- Keep accurate records of customer interactions: Maintaining detailed records of customer interactions and transactions is essential for tracking customer preferences and resolving any issues efficiently.- Collaborate with other teams to ensure customer satisfaction: Working closely with sales, marketing, and other departments to coordinate efforts and provide a seamless customer experience.Required skills and expectations:- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and addressing their needs.- Problem-solving abilities: The ability to think critically and resolve customer issues in a timely and effective manner.- Patience and empathy: A customer-centric approach with the ability to listen empathetically and remain calm under pressure.- Basic computer skills: Proficiency in using computer applications and systems to access customer information and communicate effectively.- Ability to work in a fast-paced environment: Adaptability and a positive attitude towards handling multiple customer inquiries and resolving issues efficiently.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
Key Responsibilities:1. Booking Air Tickets: Responsible for booking flight tickets for customers using airline reservation systems.2. Handling Inquiries: Respond to customer inquiries related to ticketing, flight schedules, pricing, and other related information.3. Providing Customer Service: Assist customers with their ticketing needs, provide guidance on airline policies, and offer solutions to any issues that may arise.4. Managing Reservations: Ensure accurate and timely processing of reservations, cancellations, and changes in flight itineraries.5. Coordinating with Airlines: Communicate with airlines to confirm bookings, resolve ticketing issues, and coordinate special requests.Required Skills and Expectations:1. Good Communication Skills: Ability to communicate effectively with customers and airlines to provide accurate information and resolve issues.2. Attention to Detail: Must be detail-oriented to ensure accurate booking of tickets and processing of reservations.3. Computer Proficiency: Familiarity with airline reservation systems and basic computer skills to manage bookings efficiently.4. Customer Service Skills: Ability to handle customer inquiries, provide excellent service, and address customer needs professionally.5. Ability to Work in a Fast-Paced Environment: Must be able to multitask, work under pressure, and meet tight deadlines in a dynamic work environment.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Outbound Calling International BPO Customer Communication Call Center
Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Handling
Customer care executive Location -kolkataFull time job Salary -12000/-upto+incentive+overtime Call-8910772245
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Corporate Sales Retail Sales Channel Sales Strategic Communication Management Skills Direct Sales Field Sales
- Responsible for prospecting new customers: The Field Sales Executive will be required to identify and reach out to potential customers in the Kolkata area to expand the customer base.- Conduct product demonstrations: The candidate should be able to demonstrate the features and benefits of the products to potential customers in a clear and engaging manner.- Close sales deals: The Field Sales Executive is responsible for persuading customers to make purchases and close sales deals successfully.- Build and maintain strong customer relationships: It is important for the candidate to establish good relationships with customers to encourage repeat business and referrals.- Meet sales targets: The candidate will be expected to meet monthly and quarterly sales targets set by the company to drive revenue growth.Skills and Expectations:- Strong communication skills: The candidate should have excellent verbal communication skills to effectively communicate with customers and make sales pitches.- Persuasion skills: The candidate should be able to persuade customers to make purchases and close sales deals successfully.- Self-motivated: The candidate should be self-driven and motivated to achieve and exceed sales targets.- Ability to work independently: The candidate should be able to work independently and manage their time effectively while working from home.- Willingness to travel: The candidate should be willing to travel within Kolkata to meet with customers and conduct product demonstrations.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kolkata
Sales Process Service Marketing Product Promotion Product Sales Specialist Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Technical Sales Field Sales Field Marketing Selling Skills
Smart Structure is Kolkatas emerging online marketplace for home building materials connecting customers directly with trusted local dealers. Our mission is to make construction material buying simple, transparent, affordable and fast.We are hiring energetic, street-smart Sales / Field Executives who are ready to work in the market, build dealer relationships and drive business growth for Smart Structure across Kolkata.This is a high-impact field sales role with strong earning potential based on performance.Dealer Onboarding & Market Expansion Visit hardware & building material dealers across assigned areas in Kolkata Pitch Smart Structure platform and close dealer appointments Onboard dealers and assist with app installation & trainingSales & Business Development Generate orders & sales from onboarded dealers Promote Smart Structures offerings & benefits Achieve assigned appointment & sales targetsMarket Survey & Intelligence Conduct market surveys & collect competitor data Share field feedback with managementField Planning & Reporting Plan daily routes using Google Maps Maintain visit logs, follow-ups & basic reportingWorking Days : Monday to SaturdayEligibility & Requirements : 10+2 / Graduate preferred 03 years experience in field sales preferred Must own a two-wheeler & valid driving license Comfortable with full-day market visits Can use Google Maps & smartphone apps Good communication & persuasion skills Knowledge of Kolkata markets is a plus
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  • Fresher
  • Kolkata
Computer Customer Relation
- Responding to customer inquiries via phone, email, or chat: You will be responsible for addressing customer queries and concerns promptly and professionally, providing accurate information and solutions as needed.- Handling complaints and resolving conflicts: You will need to listen to customer complaints with empathy, de-escalate tense situations, and work towards finding satisfactory resolutions that meet both the customer's needs and company policies.- Maintaining customer records: Keeping accurate and up-to-date records of customer interactions, transactions, inquiries, and feedback is essential for tracking customer preferences and improving service quality.- Collaborating with other departments: Communicating effectively with other teams such as sales, marketing, and technical support to ensure a cohesive customer experience and address complex issues that require cross-functional solutions.- Demonstrating excellent communication skills: Clear and empathetic communication is crucial in customer relations, as you will need to convey information effectively, actively listen to customers, and build rapport to foster positive relationships.Required skills and expectations:- Strong verbal and written communication skills- Ability to multitask and prioritize tasks effectively- Basic computer literacy and proficiency in using communication tools such as email and chat- Empathy, patience, and a customer-focused approach to problem-solving- Willingness to learn and adapt to new processes and technologies- High school diploma or equivalent (12th pass) required, prior experience in customer service is a plus but not mandatory for freshers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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Freshers For Branch Relationships Executive - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.5 Lac/Yr
  • Dum Dum Kolkata
Customer Relationship Guest Handling Passenger Service Good Communication Skills
As a Branch Relationships Executive in Dum Dum, Kolkata, you will be responsible for maintaining positive relationships with customers and guests visiting the branch. Your key responsibilities will include providing excellent customer service, handling guest inquiries, and assisting with passenger service needs. Strong communication skills are essential for this role, as you will be interacting with clients on a regular basis. The ideal candidate should be a 12th pass with good interpersonal skills and a friendly demeanor to ensure a positive experience for all branch visitors. This is a full-time position that will require you to work from the office on a regular basis.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Hospitality English Language Customer Relationship
Position Overview:An Airport Ticketing Staff member plays a key role in ensuring smooth passenger service at the airport. They assist travelers with ticket purchases, check-in procedures, seat assignments, and provide accurate information about flights, fares, and travel policies.Key Responsibilities:Greet passengers and provide friendly, professional assistance.Issue, reissue, and cancel flight tickets as per airline policies.Assist with check-in, seat allocation, and boarding passes.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Utility Handling Utility Executive Airport Cargo Air Hostess Airport Ramp Executive Utility Supervisor Airport Ground Staff Ground Handling Staff Ground Operations Staff Customer Relationship Air Ticketing
We are urgently looking for Ground Staff Executive
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- **Communicate with Customers**: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- **Resolve Issues**: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- **Maintain Records**: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- **Follow Up**: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- **Provide Feedback**: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.
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Ground Staff Freshers Customer Relationship
Hiring for 25 Customer Relationship Executive Jobs in Kolkata, Paschim Bardhaman, Purba Bardhaman, Purba Medinipur, Paschim Medinipur, Purulia, South 24 Parganas, North 24 Parganas, Bhubaneswar, Ranchi, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Ground Staff, freshers, Customer Relationship etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
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Air Ticketing Executive Jobs For Freshers - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Air Ticketing Customer Relationship Ticket Booking Passenger Handling Cargo Executive Good Communication Skills
We are seeking a reliable and enthusiastic Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for recent 12th-grade graduates looking to start their career in aviation and customer service.Key Responsibilities:- **Ticket Sales**: Assist passengers in booking and purchasing tickets, providing clear information about flight schedules and pricing.- **Customer Service**: Address customer inquiries and resolve issues related to ticketing, ensuring a friendly and efficient service experience.- **Documentation**: Handle ticketing paperwork accurately, ensuring all details are correct and processed in a timely manner.- **Coordination with Airlines**: Communicate with airlines to verify flight information and availability, making sure passengers receive the most accurate updates.- **Payment Processing**: Process ticket payments and maintain records of transactions, ensuring compliance with company policies.Required Skills and Expectations:Candidates should be highly organized and detail-oriented, with strong communication skills to interact with passengers effectively. A basic understanding of travel bookings is preferred, but we welcome candidates with no prior experience. Proficiency in using computers and ticketing software is an added advantage. The ideal candidate should demonstrate a strong ability to work in a fast-paced environment and be ready to adapt to the dynamic nature of the airport setting. Punctuality, teamwork, and a positive attitude are essential for this role. Join us and embark on an exciting journey in the aviation industry!
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
currently we are hirring for 150 air cargo executive for pan india based , but for interview you have to come kolkata , kindly intrestes candidtes drop your cv in the given ref. number .... thank you
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 25 Air Ticketing Executive Posts in Kolkata, Murshidabad, Medinipur, Patna, Ranchi, Kharagpur, Andul, Darjeeling, Siliguri, Kalimpong, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Care BPO Voice
We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.
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