Airport Guest Relationship Executive Jobs For Freshers - Kolkata

As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.

Key Responsibilities:

- Guest Assistance: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.

- Information Provider: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.

- Problem Resolution: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.

- Coordination with Staff: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.

- Feedback Collection: Gather feedback from passengers to improve services and pass valuable insights to management.

Required Skills and Expectations:

Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata