Customer Care Job Vacancies in Odisha

As a Flight Supervisor based in Rourkela, India, you will oversee and coordinate flight operations while ensuring a safe and pleasant experience for passengers. This role is ideal for freshers who have completed their 10th grade and are eager to start a career in aviation.Key Responsibilities:1. Monitor Flight Operations: You will oversee the activities of the flight crew, ensuring that all procedures are followed for a safe flight experience.2. Passenger Assistance: Your role will involve helping passengers with boarding and disembarking, answering their queries, and ensuring their comfort throughout the flight.3. Communication: You'll serve as the key point of contact between the flight crew and airport staff, sharing important updates and coordinating logistics.4. Safety Checks: Regularly conduct safety checks and drills to ensure compliance with aviation regulations and standards.5. Conflict Resolution: Address and resolve any issues or complaints that arise during flights, maintaining a calm and professional demeanor.Required Skills and Expectations:Successful candidates should possess strong communication and interpersonal skills to interact effectively with passengers and crew. A keen attention to detail is essential to ensure compliance with safety standards. You must be able to think quickly and make decisions under pressure. A positive attitude and willingness to learn are important since you will be working in a dynamic environment. Reliability and punctuality are expected, as this role is crucial for maintaining smooth flight operations.

- Assist passengers with check-in, document verification, and boarding pass issuance.- Handle baggage check-in and provide information about flights, gates, and boarding procedures.- Resolve passenger queries professionally and coordinate with airport staff for smooth operations.

We are looking for a dedicated Bike Mechanic to join our team in Bhubaneswar. This role is ideal for someone passionate about bicycles and eager to provide excellent service.Key Responsibilities:- Bike Repair and Maintenance: Perform regular inspections and repairs on bicycles to ensure they are safe and functioning properly.- Customer Service: Interact with customers to understand their bike issues and provide expert advice on repairs and maintenance.- Assembly of Bikes: Assemble new bikes and ensure that all parts are installed correctly, following manufacturer guidelines.- Inventory Management: Keep track of bike parts and tools, ensuring that supplies are well-stocked and organized for efficient service.- Record Keeping: Maintain accurate records of repairs and services performed on each bike to ensure traceability and customer satisfaction.Required Skills and Expectations:- Candidates should have a minimum education of 10th grade and should have a keen interest in bikes.- Previous experience in bike repair is preferred but not mandatory; freshers with enthusiasm to learn are welcome.- The ideal candidate should possess strong problem-solving skills and attention to detail to accurately diagnose and fix issues.- Good communication skills are essential to effectively interact with customers and explain technical matters in simple terms.- The position requires a male candidate who is willing to work full-time in an office environment, demonstrating commitment and reliability.

As an Airline Customer Service Representative, you will play a vital role in providing excellent service to our passengers and ensuring their travel experience is smooth and enjoyable. Your main tasks will include:- Assist Passengers: Help travelers with flight bookings, cancellations, and changes to ensure they have the best possible itinerary.- Provide Information: Offer accurate details about flights, destinations, and airline policies to keep customers well-informed.- Handle Complaints: Address customer issues and resolve problems in a helpful and respectful manner, aiming to achieve customer satisfaction.- Check-In Support: Assist passengers during the check-in process, both online and at the airport, to facilitate a quick and efficient experience.- Coordinate with Team: Work closely with other team members and departments to streamline processes and improve service quality.To succeed in this role, you need to meet the following requirements:- A minimum of a 10th-grade education; previous experience is not mandatory but will be a plus.- Strong communication skills to effectively interact with customers and provide clear information.- A friendly and approachable attitude to create a welcoming environment for passengers.- Good problem-solving abilities to handle unexpected issues and find solutions quickly.- Flexibility to work in shifts, as the airline industry operates around the clock.Your commitment to customer service will help shape positive travel experiences for all passengers.

We are looking for a Delivery Associate to join our team in Sambalpur. This role is ideal for individuals who are motivated and eager to work in a fast-paced environment. The successful candidate will ensure timely and safe deliveries while providing excellent customer service.Key Responsibilities:- Deliver Packages: Safely transport and deliver packages to various locations, ensuring accuracy and timeliness.- Plan Routes: Use navigation tools to plan the best routes for efficient deliveries, minimizing delays and maximizing productivity.- Maintain Vehicle: Ensure the delivery vehicle is clean and well-maintained, reporting any issues to the supervisor promptly.- Customer Interaction: Communicate effectively with customers when making deliveries, providing them with information as needed and maintaining a positive attitude.- Document Deliveries: Keep accurate records of deliveries made, including signatures and any issues that may arise during the delivery process.Required Skills and Expectations:- Candidates should have completed their 12th grade.- A valid driver's license is essential, and experience in driving is preferred but not mandatory.- Strong communication skills are vital to interact with customers and resolve any issues.- The candidate must be organized and detail-oriented to manage deliveries efficiently.- A strong sense of responsibility and reliability is expected, as this role requires adherence to delivery schedules and safety protocols.We welcome young, committed, and energetic male candidates to apply for this full-time position.

We are looking for a dedicated Delivery Boy to join our team in Bhubaneswar. The ideal candidate will be responsible for delivering packages to customers in a timely and efficient manner. Key Responsibilities:- Package Delivery: Deliver parcels to customers at their homes or workplaces, ensuring that each item arrives safely and on time.- Route Planning: Plan and take the best route for deliveries to minimize travel time and ensure punctual arrivals.- Customer Interaction: Interact politely with customers while delivering packages, ensuring they receive a positive experience.- Documentation: Maintain records of deliveries, including collecting signatures and any necessary paperwork to ensure order accuracy.- Vehicle Maintenance: Ensure that the delivery vehicle is clean, fueled, and in good working condition to avoid delays.Required Skills and Expectations:- Good Communication: Ability to communicate effectively with customers and team members is essential to provide excellent service.- Time Management: Strong organizational skills are needed to manage delivery schedules and meet tight deadlines.- Basic Navigation Skills: Familiarity with local roads and navigation tools is crucial for efficient delivery routes.- Physical Fitness: Ability to lift and carry packages is important, as the job may require handling heavy items.- Reliability: Dependability in attending work on time and completing deliveries as scheduled is a must. Candidates with 0 to 3 years of experience and a minimum education level of 10th pass are encouraged to apply.

As an Airline Customer Service Representative, you will play an essential role in ensuring a smooth and pleasant experience for our passengers. Your primary responsibilities will include:- Assisting Passengers: Provide friendly and helpful assistance to travelers, addressing their questions and concerns about flights, tickets, and airport procedures.- Checking in Passengers: Efficiently check in passengers at the airline counter, ensuring they receive their boarding passes and any necessary information for their journey.- Resolving Issues: Handle passenger complaints and resolve any issues related to cancellations, delays, or lost luggage, ensuring customer satisfaction.- Providing Information: Share accurate and clear information about flight schedules, baggage policies, and travel regulations to help passengers plan their travel effectively.- Handling Payment Transactions: Process ticket sales, refunds, and additional charges related to luggage or services, maintaining accurate records of transactions.To excel in this role, you should possess the following skills and expectations:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers in a friendly and clear manner.- Problem-Solving Abilities: You should be capable of quickly identifying issues and finding suitable solutions.- Team Player: Ability to work well with others in a fast-paced environment is crucial.- Attention to Detail: Paying close attention to details ensures that all procedures are followed accurately.- Customer-Oriented Attitude: A genuine desire to help others and provide outstanding customer service is key to success in this role. No prior experience is necessary, but a commitment to excellence and a positive attitude are required.

As an Airport Staff member in Bhubaneswar, you will play a vital role in supporting the smooth operations of the airport. This is a full-time position suitable for freshers who have completed their 10th grade.Key responsibilities:- Customer Assistance: Help passengers with check-in, boarding, and baggage issues, ensuring they have a pleasant experience at the airport.- Check-In Operations: Manage the check-in process, which includes verifying passenger details, issuing boarding passes, and tagging luggage.- Information Services: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers and their families.- Security Protocol Compliance: Assist with following security measures by checking passenger identification and luggage for any prohibited items.- Collaboration with Teams: Work closely with other airport staff and departments to ensure efficient handling of operations and customer service.Required skills and expectations:- Effective Communication: Strong verbal communication skills are essential to interact with passengers and colleagues clearly and politely.- Customer Service Attitude: A friendly and helpful attitude is required to assist passengers and resolve any issues they may face.- Attention to Detail: Pay close attention to procedures and policies to ensure safety and compliance.- Team Player: Working well in a team is important, as airport staff often collaborate to ensure operations run smoothly.- Adaptability: Must be able to handle a fast-paced environment and adapt to varying situations and tasks throughout the day.

We are looking for a dedicated Flight Supervisor to join our team in Sundergarh, India. This entry-level position is perfect for freshers with a passion for aviation and flight operations. The role requires you to ensure the smooth running of flights and maintain safety standards.Key Responsibilities:- Oversee Flight Operations: You will monitor all aspects of flight departures and arrivals to ensure everything runs according to schedule.- Safety Compliance: It is crucial to enforce safety regulations and procedures at all times to protect passengers and crew.- Coordinate with Crew Members: You will act as the link between pilots and ground staff, ensuring effective communication before and during flights.- Handle Passenger Queries: Address any questions or concerns from passengers, providing assistance and information to enhance their experience.- Maintain Records: You will keep accurate records of flight operations and passenger details as part of the operational requirements.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills. Attention to detail is essential for monitoring flight operations accurately. The ideal candidate must demonstrate a positive attitude, be a quick learner, and be comfortable working in a team environment. Flexibility in working hours is also necessary, given the nature of flight schedules. Being organized and proactive will help you thrive in this dynamic role.

As an Airport Ground Staff Supervisor, you will play a vital role in ensuring the efficient operation of airport ground services. You will oversee teams responsible for various tasks that keep the airport running smoothly. Key Responsibilities:- Supervise Ground Operations: You will oversee daily airport operations, ensuring all activities are performed safely and efficiently.- Manage Staff: Lead and coordinate the ground staff team, ensuring everyone is performing their duties effectively and providing assistance when needed.- Coordinate with Airlines: Communicate with airline staff to ensure that all services are delivered on time, such as baggage handling and check-in procedures.- Ensure Compliance: Make sure that all operations comply with airport regulations and safety standards to promote safe travel for passengers.- Resolve Issues: Handle any operational issues or customer complaints swiftly and professionally to maintain a high level of service.- Monitor Performance: Track the teams performance and productivity, providing feedback and support to help them improve.Required Skills and Expectations:Candidates should have at least a 10th-grade education and ideally some experience in airport operations, though freshers are also welcome. You should possess strong leadership qualities, good communication skills, and the ability to work well under pressure. Being detail-oriented is essential to ensure safety and compliance. Flexibility in working hours is important, as airport operations run 24/7. A positive attitude and a customer-focused mindset will help you succeed in this role.

We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. This role is ideal for individuals who enjoy working in a fast-paced environment and are committed to ensuring timely deliveries.Key Responsibilities:- Deliver Packages: Safely transport packages to customers addresses, ensuring they arrive on time and in good condition.- Route Planning: Use navigational tools to plan the most efficient delivery routes, helping to optimize travel time.- Customer Communication: Interact professionally with customers during deliveries, addressing any questions or concerns they may have.- Documentation: Maintain accurate records of deliveries, including collecting signatures and checking off items to ensure everything is accounted for.- Vehicle Maintenance: Keep the delivery vehicle clean and well-maintained, reporting any mechanical issues promptly.Required Skills and Expectations:- Knowledge of local roads and neighborhoods in Bhubaneswar is essential for efficient route planning.- Strong communication skills are necessary for effectively interacting with customers and colleagues.- Ability to handle packages safely, demonstrating care and attention during deliveries.- Must possess a valid drivers license and a clean driving record as driving is a central part of this job.- A positive attitude, reliability, and the ability to work independently are highly valued, along with being a team player who can adapt to changing environments. This position requires a male candidate with at least a 10th-grade education, offering an opportunity for individuals with little to no experience to begin their career in logistics.

We are seeking a dedicated Duty Supervisor for our office in Rourkela, India. This position is ideal for individuals looking to start their career in supervisory roles.As a Duty Supervisor, you will oversee daily operations, ensuring tasks are completed efficiently. You will liaise with team members to maintain a positive work environment and support the overall productivity of the team.

We are looking for a motivated and responsible Duty Supervisor to oversee the daily operations in our office in Bhubaneswar. The ideal candidate will ensure smooth operations and support team members, making sure tasks are completed efficiently.Key Responsibilities:1. Supervise Daily Operations: Ensure that all daily tasks are carried out efficiently and effectively, maintaining high standards of work.2. Team Coordination: Collaborate with team members to allocate tasks and provide guidance, ensuring everyone is working towards common goals.3. Monitor Performance: Track the performance of team members, providing feedback and support to help them improve their skills and efficiency.4. Resolve Issues: Address any conflicts or challenges that arise during shifts, ensuring a harmonious work environment and effective problem-solving.5. Report to Management: Provide regular updates and reports to the management team on team performance, challenges faced, and solutions implemented.Required Skills and Expectations:The ideal candidate should possess strong leadership qualities, with the ability to motivate and manage a team effectively. Good communication skills are essential for conveying instructions clearly and fostering a positive work atmosphere. Attention to detail and problem-solving abilities are necessary to tackle issues as they arise. A proactive attitude and willingness to learn will contribute to personal and team success. The candidate should have completed their 12th grade and should be comfortable working full time in an office setting.