Customer Care Job Vacancies in Odisha

We are looking for a Front Desk Receptionist to join our team at Empire Recruitment Solutions to perform a variety of administrative tasks. As a part of this job, you will welcomeguests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of

We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow. **Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously. - **Providing Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Handling Complaints:** Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.- **Maintaining Customer Records:** Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.- **Collaborating with Team Members:** Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.**Required Skills and Expectations:**Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.

We are looking for a visionary personal who can connect with the clients and sell our products.

We are looking for a dedicated Steward to join our team in Bhubaneswar. This full-time role is ideal for individuals with 0 to 3 years of experience who have completed their 12th grade.As a Steward, you will play a vital role in ensuring a high level of service in our dining area. Your main responsibilities will include:- **Table Setting:** You will prepare and organize tables for guests, ensuring that they are clean and well-presented.- **Serving Food and Beverages:** You will assist in serving food and drinks to customers quickly and accurately, while providing excellent customer service.- **Cleaning:** After meals, you will help clean tables, utensils, and dining areas, maintaining a tidy environment for guests.- **Customer Interaction:** You will engage with customers to ensure they have a pleasant dining experience, addressing any inquiries or issues they may have.To be successful in this role, you should possess good communication skills and a positive attitude. A commitment to providing excellent service is essential. Additionally, you should be able to work well in a team and adapt to a fast-paced environment. Reliability and punctuality are important, as is your willingness to learn and improve.If you enjoy working with people and have a passion for hospitality, this position may be a great fit for you.

As a Steward, you will play a crucial role in ensuring exceptional service and maintaining a clean and organized dining environment. - Greet and welcome guests: You will be the first point of contact for customers, creating a positive impression by welcoming them warmly as they arrive.- Take and serve food and drink orders: You will listen carefully to guests requests, accurately take their orders, and ensure that their food and beverages are served promptly and correctly.- Maintain cleanliness and organization: You are responsible for keeping work areas, dining tables, and service areas clean and tidy throughout your shift, ensuring a pleasant dining atmosphere.- Assist with setting up and taking down dining areas: You will help prepare the dining space before guests arrive and clean up after they leave, supporting the overall workflow of the establishment.- Provide excellent customer service: You should be attentive to guests' needs, responding to inquiries and addressing any concerns in a friendly and professional manner.To succeed in this role, you should have good communication skills and a friendly attitude. Being punctual and reliable is important, as is the ability to work well in a team. You should also have a positive approach to feedback and be eager to learn about food and beverage service. A strong commitment to customer satisfaction is essential for creating an enjoyable experience for our guests.

We are looking for a Customer Support Executive to join our team in Berhampur. This is a part-time, work-from-home position suitable for freshers with at least a 12th-grade education. The role involves assisting customers and providing them with the necessary support they need.**Key Responsibilities:**- **Respond to Customer Inquiries:** Assist customers via various communication channels like email, chat, or phone. You will address their questions and concerns promptly and professionally.- **Provide Product Information:** Share accurate information about our products and services to help customers make informed decisions and feel satisfied with their choices.- **Resolve Customer Issues:** Identify and troubleshoot problems customers face and work towards resolving their issues effectively. Your goal is to ensure customer satisfaction.- **Maintain Records:** Keep organized and accurate records of customer interactions and transactions. This is essential for tracking customer needs and improving service.- **Feedback Collection:** Gather feedback from customers regarding their experience. This information will help the company improve its services and products.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should have strong verbal and written skills to interact clearly and effectively with customers.- **Problem-Solving Ability:** You must be able to think critically and find solutions to customer issues promptly.- **Positive Attitude:** A friendly and approachable demeanor is essential for creating a good customer experience.- **Basic Computer Skills:** Proficiency in using computers and navigating through software applications is necessary, as you'll be handling customer inquiries online.- **Self-Motivated:** Since this is a work-from-home role, being self-driven and managing your time effectively is important for success.

he Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them to the appropriate personnel or department. Additionally, they handle phone calls and emails, manage the reception area, and perform administrative tasks as needed.ResponsibilitiesWelcome and greet guests in a friendly and professional mannerAnswer phone calls and direct them to the appropriate person or departmentHandle incoming and outgoing correspondence, including emails and lettersManage the reception area to ensure it is clean and organized at all timesAssist with administrative tasks, such as data entry, filing, and photocopyingMaintain a record of incoming and outgoing guests and employeesHandle guest complaints and resolve issues in a timely and efficient mannerCoordinate with other departments to ensure smooth operationsMaintain knowledge of company products, services, and policiesProvide support to other team members as neededQualificationsHigh school diploma or equivalentPrevious experience in a customer service role is preferredExcellent communication and interpersonal skillsProficient in Microsoft Office suite

We are looking for a dedicated Airline Ramp Executive to join our team at the airport in Bhubaneswar. In this role, you will ensure the efficient handling of aircraft on the ground and support various ramp operations.**Key Responsibilities:**- **Aircraft Loading and Unloading:** You will assist in loading and unloading luggage, cargo, and mail from aircraft, ensuring that everything is handled carefully and efficiently.- **Baggage Handling:** You will manage the moving of passenger baggage to and from the aircraft, ensuring that items are delivered to the correct destination promptly.- **Equipment Operation:** You will operate ground support equipment, such as tugs and conveyor belts, to facilitate ramp operations safely and effectively.- **Safety Compliance:** You will adhere to safety protocols and procedures while working on the ramp to maintain a safe environment for yourself and your colleagues.- **Team Coordination:** You will work closely with team members and other airport staff to ensure smooth operations and timely turnaround of flights.The ideal candidate will have a keen eye for detail, strong teamwork skills, and positive communication abilities. You should be physically fit, as the job requires lifting and moving heavy items. A willingness to work flexible hours, including evenings, weekends, and holidays, is essential. Prior experience in any capacity related to ground operations is an advantage but not mandatory. A 10th-grade education is required for this position.

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

Customer complian registeeCustomer serviceManagement managers feedbackMaintain advance excelPowerpoint presentationPrepare various MIS related to loans product

-Supervise front desk staff and guide them-Handling guest queries, complains, and requests-manage check-in and check-out process-maintain front office records and reports-coordinate with housekeeping and other departmentsensure cleanliness and discipline at front desk

Were looking for a hands-on Assistant Fashion Designer cum Office Manager who can be the bridge between clients, design, and production ensuring smooth execution from order to delivery. Key Responsibilities Handle client orders end-to-end (requirements, timelines, follow-ups) Coordinate production with karigars, vendors, and in-house team Manage trials, fittings, and alterations as per client needs Ensure on-time delivery aligned with client expectations Assist in design coordination and sampling where required Maintain order sheets, measurements, and production status Act as a support system for the head designer in daily operations Manage basic office coordination and workflow

-Handle guest phone calls, reservations, and basic enquiries politely-Greet and seat guests, manage service flow, and take orders-Maintain store inventory and inform management of low stock-Ensure cleanliness, grooming, and front-area presentation-Good communication skills and ability to work in a small team

1. Drive lead generation through personal PR networks, including corporate houses, HNIs, NRIs, and institutional clients.2. Identify potential new markets, customer segments, and bulk investors for company projects.3. Recruit, Onboard and train IBAs, maintain strong relationship with high-performing IBAs.4. Define and implement monthly/quarterly sales plans and ensure team adherence. Take ownership of achieving revenue targets across projects.5. Lead complex negotiations and finalize deals in coordination with Sales Head/Management. Ensure extraordinary customer experience pre- and post-booking.6. Consolidate daily/weekly reports from reportees and prepare analytical insights. Track performance metrics like lead-to-sale ratio, agent contribution, and campaign ROI. Present periodic reports to Sales Head with recommendations for improvements.

Front Desk Management: Greet visitors, maintain a tidy reception area, and manage incoming/outgoing courier services.Call Handling: Answer, screen, and forward incoming calls; make outbound calls for customer support or sales follow-ups.Information Provision: Provide basic, accurate information about company products/services to clients in person or over the phone.Administrative Support: Manage appointment schedules, maintain visitor logs, and assist with data entry and filing.Sales Support: Perform telecalling activities to support sales, collect information, and follow up with leads.

As an Assistant Human Resource at TATA STEEL in Sambalpur, India, you will be responsible for supporting various HR functions within the organization. Your key responsibilities will include assisting with recruitment processes, conducting onboarding for new employees, maintaining employee records, assisting with payroll processing, and supporting HR initiatives and projects. You will also be involved in handling employee queries, coordinating training and development programs, and ensuring compliance with HR policies and procedures.The ideal candidate for this role should have a post-graduate degree in Human Resource Management or a related field. Strong communication and organizational skills are essential, along with the ability to maintain confidentiality and work effectively in a team. Attention to detail, problem-solving abilities, and a willingness to learn and adapt to new tasks are important for success in this position. Prior experience in HR or related fields is an advantage but not required for candidates with the right qualifications and enthusiasm for HR work.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

Join our team as an Assistant Human Resource in Rourkela, India. As a key member of our HR team, you will be responsible for assisting with various HR functions. This role requires a postgraduate degree, 0-1 years of experience, and strong communication skills. You will support HR operations, recruitment, employee engagement, and compliance activities. The ideal candidate should be detail-oriented, organized, and have a strong understanding of HR processes. You will work closely with the HR team to ensure the smooth functioning of HR initiatives and programs. This full-time position requires you to work from the office, so you should be comfortable with in-person collaboration and communication. If you are a motivated individual with a passion for HR, we invite you to apply and grow with us.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

Join our team as an Assistant Human Resource in Bhubaneswar, India. In this role, you will support the HR department in various tasks such as recruitment, onboarding, training coordination, and employee relations. You will also assist in maintaining employee records, updating HR policies, and organizing HR events.Key responsibilities include assisting in recruitment processes by posting job openings, screening resumes, and scheduling interviews. You will also help in conducting orientation sessions for new hires and coordinating training programs for existing employees. Additionally, you will be responsible for maintaining employee records, updating HR databases, and ensuring compliance with HR policies and procedures.We are looking for a candidate with a post-graduate degree in Human Resource Management or a related field. 0-1 years of experience in HR is preferred, but not required. The ideal candidate should have strong communication and organizational skills, attention to detail, and the ability to handle confidential information with professionalism. A proactive and team-oriented attitude is essential for success in this role.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

Join our team as an Assistant Human Resource in Berhampur, India. As part of the HR department, you will support in recruitment, onboarding, training, and employee engagement initiatives. Your responsibilities include assisting in hiring processes, coordinating interviews, and maintaining employee records accurately.You will also help in organizing training programs, updating HR policies, and handling employee queries. The ideal candidate should have a Post Graduate degree in HR or related field, excellent communication skills, and attention to detail. Experience in HR functions is preferred but not required for this entry-level role. We are looking for a team player who is proactive, organized, and eager to learn and grow in the HR field. This is a full-time position that requires working from the office.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

The TR Captain position is an exciting opportunity for individuals looking to begin their career in a dynamic environment. Located in Bhubaneswar, this role requires a dedicated male candidate who has completed at least 10th grade. You will be expected to work full time from the office, with no prior experience necessary. **Key Responsibilities:**- **Team Leadership:** You will lead a small team, ensuring everyone understands their tasks and works together effectively.- **Task Coordination:** It will be your job to assign tasks to team members and monitor their progress, ensuring deadlines are met.- **Communication Management:** Clear and effective communication within the team and with other departments is essential for success in this role.- **Reporting:** You will be responsible for preparing regular reports on team performance and progress, providing insights for improvement.- **Problem Solving:** When issues arise, you'll need to quickly identify and address them to keep the team's work on track.**Required Skills and Expectations:**- Strong communication skills are vital to effectively lead and motivate your team.- Basic organizational skills will help you manage tasks efficiently.- A positive attitude and willingness to learn are essential for success in this entry-level role.- Ability to work in a fast-paced environment and adapt to changing circumstances is expected.- Being a team player is crucial, as collaboration is at the heart of this position. This role is perfect for enthusiastic individuals eager to grow in a supportive workplace.

We are looking for a dedicated and customer-focused Airport Passenger Service Agent to assist passengers throughout their airport journey. Responsibilities include check-in and boarding procedures, verifying travel documents, issuing boarding passes, handling baggage queries, assisting passengers with special needs, and providing flight information. The role requires excellent communication skills, basic computer knowledge, and the ability to work in shifts in a fast-paced airport environment. Prior customer service experience is an advantage.

- Greet and assist airline passengers: As an Airlines Executive, you will be responsible for welcoming passengers, checking them in, and helping them with any queries or concerns they may have before their flight.- Handle ticketing and reservations: You will be in charge of managing ticket bookings, processing reservations, and ensuring that all passenger information is accurately recorded in the system.- Coordinate with other airline staff: Collaborating with airline supervisors, customer service representatives, and ramp executives to ensure smooth operations and excellent customer service throughout the passenger journey.- Assist passengers with boarding and disembarking: Guiding passengers through boarding procedures, helping them find their seats, and ensuring a safe and efficient boarding and disembarking process.- Resolve passenger issues: Addressing passenger complaints, handling emergencies, and providing assistance to ensure a positive experience for all passengers.Required Skills and Expectations:1. Excellent communication skills: Clear verbal communication and active listening abilities to interact effectively with passengers and other airline staff.2. Customer service orientation: A strong focus on providing exceptional service to passengers and addressing their needs professionally and efficiently.3. Attention to detail: Ability to accurately process passenger information, handle ticketing procedures, and ensure all tasks are completed with precision.4. Ability to work well under pressure: Handling multiple tasks simultaneously, staying calm in stressful situations, and resolving issues promptly to ensure smooth operations.5. Basic computer skills: Proficiency in using airline reservation systems, ticketing software, and other related tools to perform job duties efficiently.