Customer Care Job Vacancies in Odisha

Join our team in Bhubaneswar as an Airline Customer Service Representative. In this role, you will help travelers with their inquiries and ensure a pleasant journey experience.nnKey Responsibilities:nn1. Assist Passengers: Interact with customers to provide information about flight schedules, prices, and services, ensuring they have the support they need during their travels.nn2. Handle Booking Requests: Process ticket bookings and changes while maintaining accurate records in the system, offering a smooth experience for all passengers.nn3. Resolve Issues: Address passenger complaints and concerns promptly and effectively, striving to find solutions that enhance customer satisfaction.nn4. Provide Flight Information: Update customers on any flight changes, delays, or cancellations, keeping them informed and helping to manage their expectations.nn5. Maintain Records: Ensure all customer interactions are logged accurately, providing essential data for future reference and improving service delivery.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th pass and ideally possess experience in customer service or a related field, though freshers are welcome to apply. Strong communication skills, both in verbal and written formats, are essential to interact effectively with customers. A friendly and professional attitude is expected, along with the ability to work in a fast-paced environment and handle multiple tasks simultaneously while remaining calm under pressure. Flexibility to work on shifts is also necessary.

Job Title: Receptionist*Location: Bhubaneswar *Employment Type: Full-time*Experience: 1-2 years*Department: Administration / Front OfficeJob SummaryWe are looking for a friendly, professional, and well-organized Receptionist to manage our front desk and provide excellent customer service. The ideal candidate will be responsible for welcoming visitors, handling calls and correspondence, coordinating appointments, and supporting day-to-day administrative activities.Key Responsibilities* Greet and welcome visitors, clients, and guests in a professional manner.* Answer, screen, and direct incoming phone calls.* Manage visitor entries and maintain front-desk records.* Schedule and coordinate appointments and meetings.* Receive and distribute mail, courier packages, and documents.* Respond to basic customer inquiries and provide relevant information.* Maintain a clean and organized reception area.* Coordinate with different departments for visitor and administrative requirements.* Maintain office supplies and assist with basic administrative tasks.* Handle emails, data entry, filing, and documentation as required.* Ensure smooth day-to-day operations of the reception/front office.### Requirements* Graduate or equivalent qualification preferred.* Good verbal and written communication skills.* Basic computer knowledge, including MS Office and email.* Pleasant personality and professional appearance.* Good organizational and multitasking abilities.* Ability to handle visitors and calls politely and efficiently.* Freshers can apply; prior receptionist/front-office experience is an advantage.Key SkillsCommunication Customer Service Front Office Management Telephone Etiquette MS Office Time Management Coordination MultitaskingSalary[10k - 15k ] per month, depending on experience and skills.Working Hours: 8-9hrs ,Day shift. To Apply:Interested candidates can send their CV to [Email:hr@generoushrsolutions.com]

Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.

We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.

We are looking for a dedicated and efficient Front Office Cashier to join our team in Bhubaneswar. This role is ideal for candidates with a background in accounting or finance, especially recent graduates with a B.Com degree.Key Responsibilities:- Manage Transactions: Process cash, credit, and check transactions accurately while ensuring proper handling of the cash register.- Customer Service: Greet and assist customers in a friendly manner, addressing their queries and providing information about services.- Maintain Records: Keep accurate records of daily transactions and reconcile cash drawers at the end of shifts to avoid discrepancies.- Issue Receipts: Provide customers with printed receipts and invoices for their purchases, ensuring they receive proper documentation.- Support Front Desk Operations: Assist in various front desk tasks, including answering phones and directing calls, to maintain an organized and efficient front office.Required Skills and Expectations:Candidates must have strong numerical skills and a good understanding of basic accounting principles. Attention to detail is essential to ensure accurate cash handling and record keeping. Good communication skills are important for interacting effectively with customers and colleagues. We expect the right candidate to be dependable, punctual, and able to work in a full-time office environment. This position is suitable for a male candidate who is eager to grow and develop in the financial services field.

As a Customer Relationship Officer, you will play a vital role in managing and enhancing customer interactions. Your main objective will be to ensure excellent service and support for our clients, fostering lasting relationships. Key Responsibilities:- Client Interaction: Engage with customers through phone, email, or in-person to understand their needs and provide appropriate solutions.- Issue Resolution: Address customer complaints and inquiries promptly to maintain satisfaction and ensure a positive experience.- Follow-Up: Regularly check in with clients to ensure they are content with our products and services and to identify opportunities for improvement.- Record Keeping: Maintain detailed records of customer interactions, feedback, and transactions to aid in future communications and service enhancements.- Collaboration: Work closely with other departments to ensure a seamless customer experience and quick resolution of issues.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to articulate clearly and listen attentively. Excellent problem-solving abilities are necessary to address customer concerns effectively. Successful candidates should demonstrate a friendly demeanor and have a positive attitude while interacting with clients. Being detail-oriented is crucial for maintaining accurate records and follow-ups. A minimum experience of 2 to 5 years in customer service is essential, ideally in a role focused on relationship management. Additionally, candidates should have at least completed the 12th grade. You should be comfortable working in an office environment and adapt well to the demands of a customer-focused role.

We are seeking a Customer Support Executive to join our team in Acharya Vihar. This is a full-time position suitable for freshers who have completed their 10th grade. The successful candidate will play a key role in ensuring our customers receive the best possible service. Key Responsibilities:- Assist Customers: Respond to customer inquiries and provide accurate information about products and services, ensuring a clear understanding of their needs.- Resolve Issues: Handle customer complaints efficiently by identifying the problem and offering effective solutions, aiming for customer satisfaction.- Maintain Records: Document customer interactions in our database, ensuring all information is accurate and up-to-date for future reference.- Collaborate with Team: Work closely with the customer support team to share insights and improve service procedures, contributing to a positive and productive work environment.- Follow Up: Conduct follow-up calls or messages to ensure customer issues are resolved and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively assist customers. A friendly and approachable demeanor is essential for creating a positive customer experience. Basic computer and typing skills are necessary for record-keeping and communication. Applicants should be able to work well under pressure and demonstrate problem-solving abilities. Initiative and a willingness to learn are important, as training will be provided to help you succeed in this role.

We are looking for a friendly and organized Spa Receptionist in Bhubaneswar. This position is ideal for someone who enjoys providing excellent customer service and creating a welcoming atmosphere for clients.Key Responsibilities:- Greet clients warmly upon arrival: Ensure that every guest feels welcomed and special as they enter the spa.- Manage bookings and appointments: Schedule and confirm appointments, ensuring the calendar reflects accurate availability without conflicts.- Handle payments and transactions: Process payments efficiently and with care, answering any questions clients may have about services and pricing.- Maintain cleanliness and organization: Keep the reception area tidy and organized, ensuring that brochures, product displays, and waiting areas are presentable.- Assist clients with inquiries: Provide detailed information about spa services, treatments, and promotions, helping clients choose the right options for their needs.Required Skills and Expectations:The ideal candidate should have a pleasant demeanor and strong communication skills to interact effectively with clients. Being detail-oriented is important for managing scheduling and keeping accurate records. A high level of professionalism and discretion is expected, as well as a willingness to learn and grow in the role. Experience in customer service or a similar environment is a plus but not mandatory; a positive attitude and a commitment to providing exceptional service are essential.

He must have the ability to handle the workshop day to day operation...customer handling ,technical deep knowledge of bikes repair work, time managment ,team managment,problem solving ,product knowledge & all

We are looking for a dedicated and enthusiastic Front Office Executive for our office in Bhubaneswar. This is a full-time position suitable for fresh graduates who have completed their 12th grade. The ideal candidate will have excellent communication skills and a friendly demeanor.Key Responsibilities:1. Receiving Visitors: Greet and welcome guests warmly, ensuring they feel comfortable and attended to during their visit.2. Handling Phone Calls: Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel as needed.3. Managing Appointments: Schedule and organize appointments for staff, ensuring that all meetings are well-coordinated and efficiently handled.4. Maintaining Reception Area: Keep the front office and reception area tidy and organized, creating a pleasant environment for visitors.5. Assisting with Administrative Tasks: Provide general administrative support, including filing, data entry, and document management as assigned by supervisors.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills, with the ability to interact effectively with clients and colleagues. A positive attitude and a strong sense of customer service are essential. Candidates must be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in basic computer skills is expected, along with the ability to learn new software quickly. This role requires a female candidate, as specified.

Gen-X Automobiles, an established two-wheeler showroom in Karanjia, Mayurbhanj, is looking for a confident and presentable Female Showroom Sales Executive to join our sales team.The candidate will welcome customers visiting the showroom, understand their vehicle requirements, explain available models and features, provide price and finance information, arrange test rides, and follow up with interested customers to convert enquiries into sales.Key responsibilities:Attend and assist customers visiting the showroom.Understand customers

Client Management1. Act as the primary point of contact for clients from onboarding through to event execution.2. Understand client requirements, preferences, and expectations in detail.3. Present concepts, themes, budgets, and execution plans to clients.4. Maintain strong client relationships and ensure high levels of satisfaction.Event Planning & Coordination1. Coordinate with internal teams (design, production, logistics) for seamless execution.2. Assist in planning weddings, corporate events, and social functions.3. Prepare event timelines, checklists, and detailed execution plans.4. Ensure smooth and clear communication between clients and execution teams.Vendor & On-ground Coordination1. Coordinate with vendors (decor, catering, entertainment, etc.) to deliver as per plan.2. Monitor vendor deliverables and ensure all timelines are met.3. Be present on-site during events to handle client queries and ensure flawless execution.Budget & Documentation1. Assist in budgeting, quotations, and cost tracking.2. Ensure all client approvals and necessary documentation are maintained.3. Monitor expenses and prevent cost overruns

We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. Customer Interaction: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. Issue Resolution: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. Data Entry: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. Feedback Collection: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. Team Collaboration: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.

We are looking for a Front Desk Receptionist to join our team at Empire Recruitment Solutions to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. Key Responsibilities:- Answering Calls: You will respond to incoming customer calls, providing assistance and information as needed.- Resolving Issues: Help customers resolve their problems by understanding their needs and providing appropriate solutions.- Product Knowledge: Stay informed about our products and services to provide accurate information to customers.- Data Entry: Maintain accurate records of customer interactions and update the database as required.- Feedback Collection: Gather and document customer feedback to help improve our services and processes.- Team Collaboration: Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.Required Skills and Expectations:- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.

She should be smart , greetings & assisting customer, must know her job responsibility

As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

Join our team as an Assistant Human Resource in Bhubaneswar, India. In this role, you will support the HR department in various tasks such as recruitment, onboarding, training coordination, and employee relations. You will also assist in maintaining employee records, updating HR policies, and organizing HR events.Key responsibilities include assisting in recruitment processes by posting job openings, screening resumes, and scheduling interviews. You will also help in conducting orientation sessions for new hires and coordinating training programs for existing employees. Additionally, you will be responsible for maintaining employee records, updating HR databases, and ensuring compliance with HR policies and procedures.We are looking for a candidate with a post-graduate degree in Human Resource Management or a related field. 0-1 years of experience in HR is preferred, but not required. The ideal candidate should have strong communication and organizational skills, attention to detail, and the ability to handle confidential information with professionalism. A proactive and team-oriented attitude is essential for success in this role.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

A Receptionist plays a vital role in the smooth operation of an office by managing various administrative tasks and providing excellent customer service to visitors and clients. Responsibilities include greeting visitors, answering and directing phone calls, handling inquiries, scheduling appointments, managing calendars, data entry, administrative support, mail distribution, filing systems, record keeping, supply ordering, inventory management, switchboard operation, appointment setting, meeting coordination, travel arrangements, expense reports, and billing.