Openings For Airline Customer Service Representative || Freshers & Experienced

As an Airline Customer Service Representative, you will play an essential role in ensuring a smooth and pleasant experience for our passengers. Your primary responsibilities will include:

- Assisting Passengers: Provide friendly and helpful assistance to travelers, addressing their questions and concerns about flights, tickets, and airport procedures.

- Checking in Passengers: Efficiently check in passengers at the airline counter, ensuring they receive their boarding passes and any necessary information for their journey.

- Resolving Issues: Handle passenger complaints and resolve any issues related to cancellations, delays, or lost luggage, ensuring customer satisfaction.

- Providing Information: Share accurate and clear information about flight schedules, baggage policies, and travel regulations to help passengers plan their travel effectively.

- Handling Payment Transactions: Process ticket sales, refunds, and additional charges related to luggage or services, maintaining accurate records of transactions.

To excel in this role, you should possess the following skills and expectations:

- Communication Skills: Strong verbal communication skills are essential for interacting with passengers in a friendly and clear manner.

- Problem-Solving Abilities: You should be capable of quickly identifying issues and finding suitable solutions.

- Team Player: Ability to work well with others in a fast-paced environment is crucial.

- Attention to Detail: Paying close attention to details ensures that all procedures are followed accurately.

- Customer-Oriented Attitude: A genuine desire to help others and provide outstanding customer service is key to success in this role.

No prior experience is necessary, but a commitment to excellence and a positive attitude are required.

• Experience

  0 - 1 Years

• No. of Openings

  33

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata