Hiring Freshers || Customer Support Executive

We are seeking a Customer Support Executive to join our team in Acharya Vihar. This is a full-time position suitable for freshers who have completed their 10th grade. The successful candidate will play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:

- Assist Customers: Respond to customer inquiries and provide accurate information about products and services, ensuring a clear understanding of their needs.

- Resolve Issues: Handle customer complaints efficiently by identifying the problem and offering effective solutions, aiming for customer satisfaction.

- Maintain Records: Document customer interactions in our database, ensuring all information is accurate and up-to-date for future reference.

- Collaborate with Team: Work closely with the customer support team to share insights and improve service procedures, contributing to a positive and productive work environment.

- Follow Up: Conduct follow-up calls or messages to ensure customer issues are resolved and gather feedback for service improvement.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to effectively assist customers. A friendly and approachable demeanor is essential for creating a positive customer experience. Basic computer and typing skills are necessary for record-keeping and communication. Applicants should be able to work well under pressure and demonstrate problem-solving abilities. Initiative and a willingness to learn are important, as training will be provided to help you succeed in this role.

• Experience

  Fresher

• No. of Openings

  50

• Education

  10th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, ESI

• Walk-in interview location

  BPO Convergence Pvt. Ltd.5th Floor, OCAC Tower,Plot No. N-1/7-D, Acharya Vihar Square,Near Doordarshan Colony / RRL Post Office,Bhubaneswar, Odisha,PIN: 751013

• Walk-in Date

  14/08/2026 - 31/12/2026

• Walk-in Time

  10:00 AM