Call Center Executive || Freshers & Experienced

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.

Key Responsibilities:

1. **Customer Interaction**: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.

2. **Issue Resolution**: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.

3. **Data Entry**: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.

4. **Feedback Collection**: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.

5. **Team Collaboration**: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.

Required Skills and Expectations:

Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.

• Experience

  0 - 2 Years

• No. of Openings

  3

• Education

  12th Pass

• Role

  Call Center Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office