Face-to-Face For Airline Customer Service Representative Jobs (Freshers)

Join our team in Bhubaneswar as an Airline Customer Service Representative. In this role, you will help travelers with their inquiries and ensure a pleasant journey y Responsibilities:nn1. Assist Passengers: Interact with customers to provide information about flight schedules, prices, and services, ensuring they have the support they need during their 2. Handle Booking Requests: Process ticket bookings and changes while maintaining accurate records in the system, offering a smooth experience for all 3. Resolve Issues: Address passenger complaints and concerns promptly and effectively, striving to find solutions that enhance customer 4. Provide Flight Information: Update customers on any flight changes, delays, or cancellations, keeping them informed and helping to manage their 5. Maintain Records: Ensure all customer interactions are logged accurately, providing essential data for future reference and improving service quired Skills and Expectations:nnCandidates should have a minimum education of 10th pass and ideally possess experience in customer service or a related field, though freshers are welcome to apply. Strong communication skills, both in verbal and written formats, are essential to interact effectively with customers. A friendly and professional attitude is expected, along with the ability to work in a fast-paced environment and handle multiple tasks simultaneously while remaining calm under pressure. Flexibility to work on shifts is also necessary.

• Experience

  0 - 2 Years

• No. of Openings

  65

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata