Hiring Fresher / Customer Service Associate / 12th Pass

We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.

Key Responsibilities:

- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.

- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.

- Provide Information: Supply accurate information about products and services to help customers make informed decisions.

- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.

- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.

Required Skills and Expectations:

- A minimum of 12th-grade education is necessary.

- Strong communication skills are essential, with the ability to interact positively and clearly with customers.

- A customer-focused attitude, always striving to provide the best possible service.

- Basic computer skills, including familiarity with email and customer management software.

- Ability to work effectively in a team environment while also managing individual responsibilities.

- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.

This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.

• Experience

  0 - 1 Years

• No. of Openings

  8

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Health Insurance, ESI