Customer Care Job Vacancies in Gujarat

We are looking for a dedicated Customer Service Associate to join our team in Ahmedabad. This role is perfect for individuals with up to 2 years of experience who want to serve customers and ensure their satisfaction. Candidates must have completed at least 12th grade.Key Responsibilities:1. **Customer Interaction**: Engage with customers through calls and emails, answering their questions and providing useful information in a friendly and professional manner. Ensure all interactions are positive and helpful.2. **Problem Solving**: Listen to customer concerns and issues, providing effective solutions or escalating them to the appropriate department when necessary. Aim to resolve issues on the first contact whenever possible.3. **Data Management**: Maintain accurate records of customer interactions and transactions. This includes entering customer feedback and ensuring that all information is up-to-date and organized.4. **Team Collaboration**: Work closely with other team members and departments to improve service quality and address customer needs effectively. Share insights and feedback to help enhance processes.To succeed in this role, you should have excellent communication skills and a friendly attitude. You must be patient, adaptable, and willing to learn new processes. Proficiency in basic computer skills and knowledge of customer service practices will help you thrive. A strong commitment to meeting customer needs is essential in this role.

We are looking for a dedicated Sales Coordinator to support our sales team and ensure smooth operations in our office located in Manjusar. This role is ideal for a motivated individual with 1 to 2 years of experience in sales coordination.**Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team by managing schedules, handling inquiries, and coordinating meetings. This helps ensure that the team can focus on closing sales.- **Manage Sales Orders:** Process sales orders and maintain accurate records. Timely order processing is crucial for customer satisfaction and efficient sales operations.- **Customer Interaction:** Communicate with clients to address their queries and provide information about products and services. Strong client communication enhances customer relationships and drives sales.- **Data Entry and Reporting:** Record sales data and prepare reports for management. Accurate data entry is essential for analyzing sales performance and making informed decisions.- **Coordinate Events and Promotions:** Support the organization of sales events and promotional activities. Effective coordination boosts sales visibility and engages potential clients.To succeed in this role, candidates should possess strong organizational skills, attention to detail, and the ability to communicate effectively. Proficiency in Microsoft Office and familiarity with CRM software is expected. We encourage applications from females who hold a B.Com degree and have the ability to thrive in a team-oriented work environment.

As an Airport Staff member in Ahmedabad, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, including verifying tickets and issuing boarding passes to ensure a seamless experience.- **Baggage Handling**: Manage passenger baggage, including loading and unloading luggage from planes, ensuring that it is processed carefully and promptly.- **Customer Service**: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks**: Assist in conducting security screenings of passengers and their belongings to maintain safety standards established by airport regulations.- **Ground Support**: Collaborate with ground crew to facilitate timely boarding and deplaning of passengers, contributing to overall operational efficiency.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal communication is essential for interacting effectively with passengers and team members.- **Teamwork**: Ability to work as part of a team in a fast-paced environment, supporting your colleagues and ensuring operations run smoothly.- **Problem-Solving**: Capability to handle unexpected situations calmly and efficiently, ensuring passenger satisfaction.- **Attention to Detail**: A keen eye for detail to manage various tasks accurately and ensure compliance with safety regulations.- **Basic Technical Skills**: Familiarity with computers to assist in check-in and data entry tasks.This position is ideal for individuals who are motivated, eager to learn, and passionate about providing quality service in the aviation industry.

SALES COORDINATOR - FEMALELocation - VadodaraReporting location - Por or TarsaliSalary - Rs 25000 to 30000 pmSundays off/ 9 am to 6 pmAge profile - 27 years and above_________________________________________Suitable candidates must respond with following details if interested1. UPDATED RESUME2. PRESENT / LAST SALARY 3. JOINING DATE

Hi, We are hiring Retail Customer Relationship Manager for leading apparels company Degree:-Graduation/MBAExperience:-5-6yLocation:-Ahmadabad Salary :- 50000-60,000 per month Share your Updated resumeBest RegardsPinnacle Placement & Staffing company6265842976

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

We are seeking a motivated Sales Coordinator to join our team in Ahmedabad. The ideal candidate will facilitate sales operations, support the sales team, and ensure smooth communication between different departments.Key Responsibilities:1. **Sales Support**: Assist the sales team by preparing sales documents, processing orders, and managing customer inquiries to ensure efficient sales operations.2. **Data Management**: Maintain accurate records of sales activities, leads, and customer interactions in the database to help the team track progress and improve strategies.3. **Communication**: Act as the main point of contact for the sales team, coordinating with other departments to ensure timely delivery of products and services.4. **Reporting**: Generate regular reports on sales performance and customer feedback to help the management make informed decisions and identify areas for improvement.5. **Customer Relations**: Build and maintain strong relationships with customers, addressing their needs and ensuring a positive experience to encourage repeat business.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in sales coordination or a related field along with a graduate degree. Strong communication and organizational skills are essential. The candidate must be proficient in Microsoft Office and have the ability to manage multiple tasks efficiently. A proactive attitude and attention to detail are crucial for success in this role. Candidates should also be able to work cooperatively in a team-oriented environment.

K9HR SOLUTIONS, Charmi Patel (HR Reqruiter- Mo. No. 91062 25460 Email ID: hr003@k9hr.com) is looking for a Project Manager to handle end-to-end project execution from understanding client requirements to final delivery. The role includes team coordination, task allocation, progress tracking, quality control, and ensuring timely submission as per client expectations. Understand project requirements from client and plan execution conduct team meetings and allocate work to employees monitor daily progress and ensure regular updates ensure project completion within defined deadlines perform QC (Quality Check) as per client requirements

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Job Tittle - Customer Service Representative (Health Care Industry).Job Location - Ahmedabad , Faridabad , Kolkata.Experience - 2-3 years experience in sales / marketing and healthcare industry.Key Responsibilities Providing correct & effective communication to existing & prospective customers about products & their applications in various steps.Developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice.Identifying customer needs and closing sales calls to achieve territory targets.Collecting Ability to drive market creation initiatives under the guidance of company account manager.Collecting field level data as required.Requirement and Qualification Graduation in B.sc , B. pharm, D. pharm.Candidate should have local area experience.Self motivated.Good Communication Skills.Core Selling Skills.Good Customer Relationship Management Skills.

Job Title: Banking Sales ExecutiveLocation: Jaipur, Surat, Udaipur, Ahmedabad, PalanpurSalary: 15k 40kExperience: 1+ years in Banking NBFC SalesKey Responsibilities:-Source and acquire new customers through field visits, cold calling, and references.- Cross-sell banking/NBFC products such as loans, credit cards, deposits, and insurance.- Ensure compliance with KYC and company policies.- Manage customer lifecycle and resolve queries effectively.- Report sales performance and pipeline updates to management.Requirements:- Minimum 1 year of experience in financial sales (Banking/NBFC).- Excellent communication and presentation skills.- Strong target orientation and negotiation ability.- Graduate/Postgraduate (Commerce/Finance preferred).

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Front Desk Duties: Handle walk-in inquiries, incoming calls, route calls, and provide basicinformation about services. Record and maintain accurate data of walk-in clients in CRM & GoogleSheet Provide general administrative support, including scanning documentsand coordinating courier services Assist with other administrative tasks as assigned by managementTelesales Counselor Duties: Make new sales calls 150/ per day (Leads will be given by us). Ensure maximum documents are collected from clients and share thempromptly with the assigned counselor for further processing. Take regular follow-ups with counselors regarding application status, missingdocuments, and next steps in the process. Ensure to achieve Application Conversion Targets and Fees Payment Targets asassigned monthly & intake wise.Requisite Skills: Excellent communication skills (verbal and written) Proficiency in Microsoft Office Suite, especially Excel Strong organizational and multitasking abilities Customer service orientation Time management skills Ability to work with diverse populationsDesired Skills: Proven experience of 1 year as Front Desk or in Telesales is preferred

1. Monitor and supervise installation of hospital beds and medical furniture at client sites.2.Manage and guide installation workers /technicians for timely and proper setup.3.Resolve technical queries and provide after sales service support to existing clients.4.Prepare and submit installation reports and customer satisfaction reports post-installation.5.Ensure adherence to company quality standards during installations.6.Provide training or demonstration to hospital staff/clients on product usage when required.7.Maintain service records, installation logs, and customer feed back reports.8.Coordinate with production and service team for smooth execution of service calls.EDUCATION :Diploma/ITI?BE in mechanical, Electrical, Biomedical, or relevant technical stream.

WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

WE AREW HIRING ON URGENT BASE FOR OUR CLIENT BASE PHARMA COMPANY AT ANKLESHWAR GIDCPOST : STORE MANAGEREDUCATION: BPHARM, MPHARM, BSC MSCEXPERIENCE : 6-8 YEAR IN PHARMALOCATION : ANKLESHWAR GIDC ANKLESHWAR GUJARATSALARY : 8-10 LPA DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

WE ARE HIRING ON URGENT BASE IN PHARMA COMPANYHR ASSISTANTEDUCATION : BCOM MBA HR RELEVANT EDUCATION AND EXPERIENCE MUST REQUIREDLOCATION : RANIYA MANJUSAR VADODARASALARY : NO BAR FOR RIGHT CANDIDATEFULL TIME LONG TERM POSITION REQUIREDAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.

As an Airport Supervisor in Gandhinagar, you will play a vital role in ensuring smooth operations at the airport. You will oversee daily activities, manage staff, and provide excellent customer service to passengers.**Key Responsibilities:**- **Supervise Staff:** Oversee the airport staff to ensure they are performing their duties efficiently and providing quality service to passengers.- **Manage Operations:** Coordinate daily airport operations, including check-in procedures, baggage handling, and security checks to ensure everything runs smoothly.- **Assist Passengers:** Provide assistance to passengers with inquiries, baggage issues, and any other concerns, ensuring a positive travel experience.- **Maintain Safety Standards:** Ensure that all safety regulations and protocols are followed, creating a safe environment for passengers and staff.- **Monitor Performance:** Evaluate the performance of staff and operations, reporting any issues to management for immediate resolution.- **Train New Employees:** Provide training and orientation for new airport staff, ensuring they understand their roles and responsibilities.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. Strong communication skills are essential, as you will interact with passengers and coordinate with staff. You should be able to work well under pressure and manage multiple tasks simultaneously. Experience in customer service or a supervisory role is a plus but not mandatory. Being proactive and having a strong sense of responsibility will help you excel in this position. Flexibility in working hours is also expected, as airport operations run 24/7.

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. **Passenger Assistance:** Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. **Baggage Handling Support:** Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. **Situation Management:** Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. **Information Dissemination:** Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.