Hiring For 12th Pass Freshers - Customer Service Representative

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.

As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have.

Key Responsibilities include:

- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.

- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.

- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.

- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.

The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home