Customer Care Fresher Jobs in Gujarat

As an Airport Ticketing Staff member in Rajkot, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers with ticketing processes and provide outstanding customer service, making travel experiences enjoyable.Key Responsibilities:- **Ticket Sales:** You will assist passengers in purchasing tickets, ensuring they understand travel options, fares, and regulations.- **Customer Assistance:** You will help travelers with inquiries, addressing concerns related to their flights and ticketing, and providing necessary guidance.- **Check-In Support:** You will assist passengers during the check-in process, ensuring they have all required documentation and guiding them through the procedures.- **Problem Resolution:** You will address any issues that arise during the ticketing process, including cancellations or changes, by providing appropriate solutions.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a basic understanding of ticketing systems and customer service principles. You must have strong communication skills, as interacting with passengers is a key part of the role. Being detail-oriented is essential to avoid mistakes in ticketing. A friendly and patient demeanor is expected to handle various passenger needs and concerns calmly. Additionally, a willingness to learn and adapt to airline policies and technology is important for succeeding in this dynamic environment.

Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location -AhmedabadWork Experience - Fresher & 2 Years

We are seeking a reliable and friendly Cashier to join us in Vadodara. The ideal candidate will possess a positive attitude and have the ability to handle cash transactions accurately while providing excellent customer service.Key Responsibilities:- **Processing Transactions:** Handle cash and UPI payments swiftly and accurately while ensuring the correct change is given to customers.- **Customer Service:** Greet customers warmly, assist with inquiries, and ensure an enjoyable shopping experience.- **Maintaining Cash Register:** Keep the cash register clean, organized, and stocked with necessary supplies, reporting any issues to management.- **Handling Returns and Exchanges:** Process returns and exchanges according to store policies, ensuring customer satisfaction and adherence to guidelines.- **Record Keeping:** Maintain accurate records of daily sales and cash flow. Mainting Cash balance with that of the ERP.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong numerical ability to manage cash effectively. Good communication skills are essential for interacting with customers and colleagues. Attention to detail is crucial to prevent errors in transactions. A strong work ethic and reliability are expected, along with a friendly demeanor that welcomes and engages customers. No prior experience is necessary, making this a perfect opportunity for those looking to start their career in retail. Basic Computer skills are mandatory.

We are looking for enthusiastic individuals to join our team as Ground Staff in Surat. This role involves providing support and ensuring a smooth experience for our customers. Key responsibilities include:- **Customer Service**: Interact with passengers, assist with check-in procedures, and answer inquiries about flights and services, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage and process passengers' luggage, ensuring it is safely stored and delivered while maintaining accurate records to prevent loss.- **Safety Inspections**: Conduct routine checks for safety and security, ensuring compliance with airport regulations and maintaining a secure environment.- **Communication**: Coordinate with airline staff and other departments to relay essential information regarding delays or changes, helping to minimize passenger inconvenience.- **Documentation**: Assist in preparing necessary documentation for flights and maintaining accurate records of flight operations, contributing to efficient operations.The ideal candidate should possess:- **Communication Skills**: Ability to interact clearly and effectively with customers and team members.- **Teamwork**: A collaborative mindset, willing to work closely with others to achieve common goals.- **Problem-Solving**: Strong analytical skills to address and resolve any issues that may arise during service.- **Adaptability**: Willingness to work in a dynamic environment, handling varying tasks and responsibilities.- **Organization**: Ability to manage multiple tasks efficiently while maintaining attention to detail.Candidates with 0 to 6 years of experience and a minimum educational qualification of 12th grade are encouraged to apply.

We are looking for dedicated and friendly Airport Ticketing Staff to join our team in Ahmedabad. In this role, you will assist travelers with ticket bookings, provide excellent customer service, and ensure smooth airport operations.**Key Responsibilities:**- **Ticket Sales and Reservations:** Help customers purchase tickets and make reservations for flights, ensuring all information is accurate.- **Customer Service:** Provide assistance to passengers, answering their questions and resolving any issues they may encounter regarding ticketing and travel.- **Check-in Process:** Guide passengers through the check-in process, ensuring they have the necessary documents and helping them check in their luggage effectively.- **Issue Refunds and Changes:** Process refunds or changes to tickets as needed, maintaining a clear understanding of the policies and procedures involved.- **Collaborate with Team Members:** Work closely with fellow staff members to ensure all tasks are completed efficiently and assist each other during busy periods.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and courteously with customers, both verbally and in writing.- **Attention to Detail:** Being careful and meticulous is important to ensure accurate ticket sales and customer information.- **Problem-Solving:** You must be capable of thinking on your feet and handling customer queries or concerns professionally.- **Team Player:** Collaboration with colleagues is essential to create a positive working environment and enhance customer experience.- **Basic Computer Skills:** Familiarity with computers and airline reservation systems will be beneficial in managing bookings and customer data. This position is perfect for individuals looking to start their career in the aviation industry with opportunities to grow while providing exceptional service to customers.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

We are seeking Airport Ticketing Staff to assist passengers with ticket purchasing and related inquiries at our Vadodara location. This role requires a friendly and efficient approach to ensure a positive travel experience for our customers.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing flight tickets by providing accurate information about fares, schedules, and routes. Ensure all transactions are completed efficiently.- **Customer Service**: Address passenger queries and concerns with professionalism, providing assistance with check-in procedures and luggage handling to enhance the customer experience.- **Information Management**: Keep updated on flight schedules and airline policies to provide correct information to passengers. Ensure that any announcements or changes are communicated promptly.- **Problem-Solving**: Handle customer issues, such as flight changes or cancellations, with empathy and prompt solutions, ensuring passengers feel supported during their journey.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in both English and Hindi. A friendly demeanor and ability to work in a fast-paced environment are essential. Basic computer skills are necessary for handling ticketing systems and ensuring smooth transactions. We value teamwork and a strong focus on customer satisfaction, making it vital for applicants to be adaptable and reliable in their role. Fresh graduates are encouraged to apply, as training will be provided.

We are looking for Airport Ticketing Staff to join our team in Surat, India. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th-grade completion.Key Responsibilities:1. **Ticket Sales**: Assist passengers with the purchase of airline tickets both at the ticket counter and over the phone, ensuring accurate processing of transactions.2. **Customer Service**: Provide helpful and friendly assistance to travelers by answering questions, resolving issues, and giving travel information to ensure a pleasant experience.3. **Flight Information**: Keep passengers updated on flight schedules, delays, and cancellations, and guide them through the boarding process to maintain smooth airport operations.4. **Documentation Handling**: Process various travel documents, including passports and boarding passes, making sure all paperwork is accurate and complete.5. **Cash Handling**: Manage cash transactions responsibly, ensuring safe handling of cash sales and proper system recording of ticket sales.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers. Attention to detail is essential for accurately processing tickets and documents. Being a team player will help maintain a supportive work environment. Basic computer skills, including familiarity with ticketing systems and databases, are necessary. A positive attitude and the ability to work in a fast-paced setting will contribute to the overall success of our team.

As an Airport Ticketing Staff, you will play a vital role in ensuring travelers have a smooth and enjoyable experience at the airport. This position involves assisting passengers with ticketing, check-in, and providing information about flights.Key Responsibilities:1. **Ticket Issuance**: You will help passengers book flights and issue tickets efficiently. This includes handling any changes or cancellations they may need.2. **Check-in Assistance**: You will be responsible for guiding travelers through the check-in process, ensuring all necessary documentation is in order.3. **Customer Service**: Providing excellent customer service is essential. You will answer inquiries and address concerns kindly and professionally.4. **Flight Information**: You will keep passengers informed about flight schedules, delays, or changes in a clear and timely manner.5. **Problem Resolution**: You will handle any issues that arise during the ticketing process, working quickly to resolve problems to minimize passenger inconvenience.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be comfortable working in a fast-paced environment. Strong communication skills are essential, as you will interact with diverse passengers daily. Attention to detail is crucial to ensure accuracy when issuing tickets and checking in luggage. A friendly and approachable demeanor will help create a welcoming atmosphere for travelers. No prior experience is required, making this a great opportunity for those starting their careers in the aviation industry.

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a dedicated Accounts Cum Admin Executive to manage daily financial and administrative tasks. This position is ideal for a recent graduate looking to start a career in accounting and administration.Key Responsibilities:1. **Financial Record Keeping**: Maintain accurate financial records and ledgers, ensuring all transactions are documented properly.2. **Invoice Management**: Prepare and send invoices to clients and follow up on outstanding payments to ensure timely collection.3. **Bank Reconciliation**: Regularly reconcile bank statements with company records to identify discrepancies and ensure accurate financial reporting.4. **Administrative Support**: Assist in day-to-day administrative tasks, including managing office supplies, scheduling meetings, and supporting team members as needed.5. **Data Management**: Organize and maintain important documents and files, ensuring easy access and confidentiality.DISTRIBUTE CALLS / TASKS (WORK LOAD MANAGEMENT) CUSTOMER HANDLING (WALK-IN, TELEPHONIC, ETC) RECORD / UPDATE ALL COMPLAINS (TICKETS) IN CRM RECORD ALL INWARD / OUTWARD RECORD & FOLLOW-UP ALL RMA ENTRIESEnter all accounting transactionsDaily Social Media ActivityMaintain our Marketplace (hungamaprice.com)Tele-calling as per need.(Payment Collection, Bill Collection, Offers, etc)Update Customers for their work status from CRMComputer Operating KnowledgeGood Communication SkillAccount & GST Knowledge (preferred)Required Skills and Expectations:The ideal candidate should have a Bachelor

We are looking for a dedicated Customer Service Associate to join our team in Ahmedabad. This role is perfect for individuals with up to 2 years of experience who want to serve customers and ensure their satisfaction. Candidates must have completed at least 12th grade.Key Responsibilities:1. **Customer Interaction**: Engage with customers through calls and emails, answering their questions and providing useful information in a friendly and professional manner. Ensure all interactions are positive and helpful.2. **Problem Solving**: Listen to customer concerns and issues, providing effective solutions or escalating them to the appropriate department when necessary. Aim to resolve issues on the first contact whenever possible.3. **Data Management**: Maintain accurate records of customer interactions and transactions. This includes entering customer feedback and ensuring that all information is up-to-date and organized.4. **Team Collaboration**: Work closely with other team members and departments to improve service quality and address customer needs effectively. Share insights and feedback to help enhance processes.To succeed in this role, you should have excellent communication skills and a friendly attitude. You must be patient, adaptable, and willing to learn new processes. Proficiency in basic computer skills and knowledge of customer service practices will help you thrive. A strong commitment to meeting customer needs is essential in this role.

As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. **Passenger Assistance:** Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. **Baggage Handling Support:** Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. **Situation Management:** Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. **Information Dissemination:** Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.