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Customer Relationship Job Vacancies in Bihar

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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a vital role in helping passengers with their travel needs. Your main responsibilities will include:- **Ticket Sales**: Assist customers in booking and purchasing airline tickets, ensuring they have all necessary information regarding flight schedules and prices.- **Customer Service**: Provide excellent service to passengers by answering their questions, addressing concerns, and guiding them through the ticketing process.- **Check-in Assistance**: Help travelers with the check-in process, ensuring they understand the necessary procedures and have all required documents ready.- **Handling Payments**: Accurately process payments and manage transactions for ticket sales, ensuring that all financial dealings are handled securely and efficiently.- **Information Updating**: Stay informed about changes in flight schedules, prices, and airline policies to provide accurate information to customers.To excel in this role, candidates should possess the following skills:- **Communication Skills**: Ability to communicate clearly and effectively, both verbally and in writing, to interact with passengers and colleagues.- **Attention to Detail**: Focus on accuracy while handling bookings and payments to minimize errors.- **Basic Computer Skills**: Familiarity with computer systems and software used in ticketing and payment processing.- **Customer-Oriented Mindset**: Strong desire to assist customers and ensure a pleasant experience.- **Team Player**: Ability to work collaboratively with colleagues in a fast-paced environment.No prior experience is required, making this a great opportunity for recent graduates or individuals looking to start their careers in the travel industry.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Patna
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Patna, you will play a crucial role in ensuring passengers have a smooth check-in experience at the airport. This position is suitable for both freshers and those with some experience, requiring only a 12th-grade education. Key Responsibilities: - **Passenger Check-In**: Assist in the check-in process by issuing boarding passes and ensuring passengers are informed about their flight details. - **Customer Service**: Provide excellent customer service, addressing any inquiries or concerns passengers may have to enhance their travel experience. - **Document Verification**: Ensure all travel documents, such as ID and tickets, are valid and properly checked before boarding. - **Coordination with Staff**: Work closely with airport staff and cabin crew to ensure all processes run smoothly and efficiently. - **Problem Resolution**: Handle any issues that arise, such as flight delays or cancellations, and provide appropriate solutions to passengers.Required Skills and Expectations: Candidates must have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to ensure accuracy in document verification and check-in processes. A positive attitude and the ability to handle stressful situations gracefully are important. Being a quick learner and adapting to a fast-paced environment will help you succeed in this role. Additionally, being punctual and reliable is key to maintaining smooth flight schedules.
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  • Fresher
  • 2.3 Lac/Yr
  • Muzaffarpur
Customer Relationship Retail Sales Marketing Communication Management Skills Field Sales b2c Marketing Selling Skills Lead Generation Sales and Demonstrations
We are looking for a motivated Field Sales Executive intern to join our team in Muzaffarpur, India. This position is ideal for freshers who are ready to learn and grow in a sales environment.Key Responsibilities:- **Sales Outreach**: Actively reach out to potential customers, introducing our products and services to generate interest and sales opportunities.- **Relationship Building**: Develop and maintain strong relationships with clients, ensuring their needs and concerns are addressed promptly to foster loyalty.- **Market Research**: Gather information about competitors and market trends to support sales strategies and improve performance.- **Reporting**: Regularly report on sales activities and outcomes, helping to identify successful methods and areas for improvement.Required Skills and Expectations:Candidates must possess strong communication skills, as engaging and persuading potential customers is essential for success in this role. A good understanding of customer service principles and basic sales strategies is important; however, we welcome fresh perspectives and enthusiasm. The ability to work independently and manage time effectively while being self-motivated is crucial, as this internship allows you to work from home. We expect a positive attitude, willingness to learn, and a strong commitment to reaching sales targets. Male candidates are preferred for this internship role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saran
Customer Relationship Corporate Sales Marketing Communication Agency Sales Direct Sales Field Marketing b2c Marketing Negotiation Skills
We are looking for a Field Sales Executive to join our team in Saran. This role is ideal for someone who enjoys working outdoors and engaging with customers. You will play a crucial part in promoting our products and driving sales.**Key Responsibilities:**- **Customer Engagement:** Interact with potential clients to understand their needs and introduce them to our products, helping to create strong relationships.- **Sales Presentations:** Deliver informative and persuasive sales presentations that showcase product features and benefits, aiming to convert leads into sales.- **Market Research:** Conduct market research to identify new opportunities and assess competitor strategies, ensuring our sales approach is effective.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing detailed reports to management for performance analysis.- **Collaboration:** Work closely with team members and other departments to ensure customer satisfaction and resolve any issues that arise during the sales process.**Required Skills and Expectations:**Candidates should have a minimum of 12th-grade education. While experience is preferred, individuals with 0-3 years of experience are welcome to apply. Strong communication skills are essential, as you will be interacting with various clients. A positive attitude and the ability to work independently are crucial for success in this role. Being proactive and results-driven will help you meet your sales targets. Candidates must be male and willing to work full-time from our office in Saran.
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  • 1 - 5 yrs
  • Boring Road Patna
Microsoft Excel Inbound Negotiation Skills Convincing Power Cold Calling Good Communication Skills Presentation Skills Direct Marketing Customer Relationship
DRR Builtcon Pvt. Ltd. is seeking an experienced and dynamic Real Estate Manager to lead sales operations, manage teams, and drive business growth. The ideal candidate should have strong knowledge of the real estate industry and proven experience in sales and team management.
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Hiring For Sales Manager

DRR BUILDCON PVT.LTD

  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Boring Road Patna
Customer Relationship Management Skills Marketing Communication Leadership Interpersonal Skills Lead Generation Real Estate Sales
We are seeking a Sales Manager with 3 to 5 years of experience to lead our sales team and drive revenue growth. This full-time position is based in our Patna office on Boring Road. The ideal candidate should be a graduate with a proven track record in sales management.Key Responsibilities include developing strategic sales plans to achieve company goals. You will analyze market trends to identify opportunities for expansion and new customer acquisition. Monitoring team performance is essential, as you will set targets and provide coaching to ensure these targets are met. Building and maintaining strong relationships with clients is crucial, as is presenting products and services to potential customers. Additionally, you will lead the recruitment and training of new sales staff, fostering a motivated and effective sales team.The required skills for this role include strong leadership abilities to inspire your team and drive performance. Excellent communication skills are necessary for interacting with clients and managing team relations effectively. You must possess strong analytical skills to evaluate market data and develop actionable strategies. Additionally, a proactive attitude and problem-solving abilities are essential for overcoming challenges and achieving sales objectives.Candidates should be self-motivated and able to work effectively in a fast-paced environment. A successful Sales Manager will demonstrate passion for sales, a customer-oriented mindset, and a commitment to achieving results.
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  • Fresher
  • Patna
Customer Handling Relationship Development Teamwork
We are looking for a dedicated Patient Relation Officer to manage and enhance our patient interaction processes. This is a part-time work-from-home role suitable for freshers who have completed their 12th standard.Key Responsibilities:- **Manage Patient Inquiries:** Respond to patient questions and concerns through phone or email, ensuring they receive clear and accurate information.- **Coordinate Appointments:** Schedule and confirm patient appointments, maintaining an organized calendar to prevent conflicts and ensure efficiency.- **Assist in Patient Navigation:** Help patients understand their treatment options and guide them through the healthcare process, ensuring a smooth experience.- **Maintain Records:** Keep accurate and up-to-date patient records, making sure all information is securely stored and easily retrievable.- **Provide Support:** Offer emotional support and reassurance to patients, helping them feel valued and cared for throughout their journey.Required Skills and Expectations:- **Excellent Communication Skills:** Ability to articulate ideas clearly and effectively in both verbal and written formats, as communication is key to patient relations.- **Empathy and Patience:** Show understanding and compassion towards patients, recognizing that they may be dealing with stressful situations.- **Organizational Skills:** Capable of managing multiple tasks efficiently while maintaining attention to detail.- **Basic Computer Skills:** Familiarity with common software applications and the ability to adapt to new technologies for record-keeping and communication tasks.- **Team Player:** Willingness to collaborate with healthcare professionals and contribute to a positive working environment. This role is perfect for those who are eager to start their career in healthcare with a strong focus on patient care and support.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales Direct Marketing Field Sales
Payment one time Job for girls and boys Salse marketing
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Relationship Manager - Patna

Rajat Intermediary Pvt Ltd

  • 1 - 6 yrs
  • Patna
Customer Service Team Building HNI Acquisition HNI Client Handling Good Communication Skills
We are looking for a dynamic and result-oriented Relationship Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth individuals (HNIs) and retail clients. Your primary focus will be to advise clients on equity investments, assist them in trading, drive revenue through stockbroking products, and acquire new clients to expand our market footprint.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Computer Networking Computer Science Customer Relationship Receptionist Activities General Administration Convincing Power Telephone Handling Customer Communication Front Office
We are looking for a friendly and organized Office Receptionist to join our team in Patna, India. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start a career. Key responsibilities include greeting visitors and guests warmly, ensuring they feel welcomed. You will answer phone calls and respond to inquiries, helping to create a positive first impression. Managing incoming and outgoing mail is essential, as is maintaining office supplies and keeping the reception area tidy. You will also assist in scheduling appointments and coordinating meetings, ensuring everything runs smoothly. The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. A friendly demeanor and a professional appearance are crucial. Attention to detail is important for managing responsibilities accurately and efficiently. The ability to multitask in a busy environment will help you succeed in this role. We expect you to be proactive and adaptable, ready to handle various tasks as needed. Basic computer skills and familiarity with office equipment will be beneficial. We welcome applicants with 0 to 6 years of experience, and we encourage fresh graduates to apply. If you are a motivated individual looking for an opportunity to grow, we invite you to join our team.
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Fresher hiring for Front Desk Receptionist

Prime View It and Electronic Pvt Ltd

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Bettiah Pashchim Champaran
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Office Work Computer Skills Front Office Front Desk
A front desk receptionist acts as the first point of contact, greeting visitors, managing multi-line phone systems, and performing clerical tasks to keep the office running smoothly. Key responsibilities include scheduling appointments, handling mail, managing security logs, and maintaining a welcoming reception area. Typical requirements include proficiency in Microsoft Office, excellent communication skills, and a professional attitude.CONTACT US :
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Areraj East Champaran
Customer Relationship Packaging Delivery Boy Route Planning Delivery Partner Hard Working
We are looking for a dedicated Delivery Executive to join our team in Areraj. The ideal candidate will be responsible for ensuring timely and safe delivery of packages to customers while maintaining high service standards.**Key Responsibilities:**- **Package Delivery:** Safely transport items from the warehouse to customers' locations within the assigned area, ensuring timely deliveries.- **Route Planning:** Plan and follow the most efficient routes for delivery to minimize delays and enhance customer satisfaction.- **Customer Interaction:** Communicate politely and effectively with customers upon delivery, providing them with information and collecting feedback if necessary.- **Order Management:** Keep track of assigned deliveries and report any issues or delays to the supervisor to maintain seamless operations.- **Vehicle Maintenance:** Ensure that the delivery vehicle is kept clean and well-maintained, reporting any issues to the management for prompt resolution.**Required Skills and Expectations:**- **Education:** Candidates must have completed at least 10th grade.- **Experience:** We welcome applicants with 0 to 6 years of experience in delivery or related services.- **Communication Skills:** Must possess good verbal communication skills to interact with customers and team members effectively.- **Time Management:** Ability to manage time efficiently to meet delivery schedules.- **Team Player:** Should work well within a team environment while also being self-motivated and proactive in completing tasks.- **Physical Fitness:** The role may require lifting and carrying packages, so good physical fitness is necessary. If you are a motivated individual looking for a full-time opportunity as a Delivery Executive, we encourage you to apply.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
We are looking for a Cargo Associate to join our team in Patna. This is a full-time job where you will work from the office. This role is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th pass. **Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for safely loading and unloading cargo from trucks or containers, ensuring items are handled properly to prevent damage.- **Documentation and Record-Keeping:** You will maintain accurate records of shipments, including tracking information and cargo details, to ensure everything is accounted for.- **Inspecting Cargo:** You will check all incoming and outgoing cargo for damages or discrepancies, reporting any issues to your supervisor for resolution.- **Organizing Cargo Area:** You will help keep the cargo area organized and clean, ensuring that items are stored correctly and safely for easy access.- **Assisting Team Members:** Collaboration with other team members is essential, as you may be required to support their tasks and coordinate effectively during busy times.**Required Skills and Expectations:**- Candidates should have a basic understanding of cargo handling and be willing to learn new processes quickly. - Attention to detail is crucial, as you will need to ensure accurate documentation and careful handling of cargo.- Good physical fitness is expected since the role involves manual handling of heavy items.- Effective communication skills are necessary for working as part of a team and interacting with supervisors and other personnel. - A strong work ethic and reliability are expected, as punctuality and dedication to tasks are important in this role.
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Hiring For Field Sales Executive

Anjaneya Info Solutions

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Parwalpur Nalanda
Customer Relationship Marketing Communication Lead Generation Field Sales b2c Marketing Field Marketing
Key ResponsibilitiesCustomer Acquisition: Identify, prospect, and secure new business opportunities via cold calling and, in some cases, door-to-door visits.Relationship Management: Build and maintain strong, long-term relationships with both new and existing clients to ensure satisfaction and repeat business.Sales Execution: Conduct in-depth product presentations, demonstrations, and negotiations to close deals.Target Achievement: Meet or exceed monthly, quarterly, and annual sales targets set by management.Market Intelligence: Monitor industry trends, competitor activity, and customer feedback to adapt sales strategies.Reporting: Prepare accurate sales reports, forecasts, and maintain updated records in CRM systems.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Ticket Booking Air Ticketing
We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.Required Skills and Expectations:Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Musrigharari Samastipur
Good Communication Good Communication Skills Good Conversation Customer Relationship Receptionist Activities
Calling any offce work customer related document filling deta entry camputer work
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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Data Management Microsoft Excel Microsoft Office Microsoft Word Customer Relationship Administrative Skills Basic Computers Typing Data Entry Office Work
Office Associate
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Bhagalpur
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for Ticket Checking Staff to join our team in Bhagalpur. In this role, you will help ensure that all passengers have valid tickets while maintaining a positive atmosphere. This position is ideal for individuals with little to no experience who are looking to start a career in the transport sector.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Darbhanga
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff for our office in Darbhanga, India. This role is suitable for individuals with 0 to 2 years of experience. If you have completed your 12th grade and are ready to engage with our customers, we encourage you to apply.Key Responsibilities:- **Ticket Verification:** Ensure that all passengers have valid tickets for their journey. You will check tickets to confirm that they match the journey details and prevent fraud.- **Customer Assistance:** Help passengers with any questions or concerns they may have regarding their tickets or travels. Being friendly and approachable is essential for this role.- **Reporting Issues:** If you notice any discrepancies or issues, you will need to report them promptly to your supervisor. This helps maintain a safe and smooth operation.- **Maintaining Records:** Keep accurate records of ticket checks. Document any incidents or unusual activities to ensure compliance with company policies.Required Skills and Expectations:The ideal candidate should have good communication skills and a pleasant demeanor to effectively interact with customers. Attention to detail is critical for verifying tickets accurately. You should be reliable, punctual, and able to work as part of a team in a busy environment. A positive attitude and willingness to learn are also important, as you will be a representative of our company.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna City
Customer Relationship Air Ticketing Ticket Booking
Join our team in Patna City as an Airport Ticketing Staff member. You will assist customers with flight bookings and provide information about travel options, ensuring a smooth airport experience.Key Responsibilities:1. **Customer Service**: Greet passengers and assist them with their inquiries regarding flights, schedules, and travel regulations, ensuring a friendly and informative experience.2. **Ticket Sales**: Process flight bookings, issue tickets, and handle any changes or cancellations. You will ensure accurate data entry and maintain up-to-date records.3. **Assisting Passengers**: Help passengers with check-in procedures and provide guidance for connecting flights. Your role is vital in creating a positive travel experience.4. **Problem Resolution**: Address any issues that passengers may encounter, such as changes in flight schedules or baggage inquiries, providing timely solutions.5. **Collaboration**: Work closely with other airport staff and flight crews to facilitate smooth operations and communication regarding passenger needs.To succeed in this role, you need strong communication skills and the ability to work well under pressure. Attention to detail is crucial when handling bookings and passenger information. You should also be willing to learn about airline procedures and policies. A positive attitude and a commitment to customer satisfaction will help you excel in creating memorable experiences for travelers. Previous experience in customer service is a plus, but candidates with a passion for the airline industry are encouraged to apply.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Staff member, you will be responsible for handling airline ticket bookings and providing excellent customer service. Your role is essential to ensure passengers have a smooth travel experience.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets based on their travel preferences and requirements.- **Customer Assistance:** Provide support to passengers with inquiries about flights, ticket changes, and cancellations, ensuring they receive timely and accurate information.- **Data Entry:** Accurately enter passenger details and booking information into the airline system to maintain updated records.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring customer transactions are conducted securely and efficiently.- **Issue Resolution:** Address any issues or concerns customers may have regarding their tickets or travel plans, working to find satisfactory solutions.- **Collaboration:** Work closely with other team members to ensure a seamless ticketing process and effective communication within the office.To excel in this role, you should have the following skills and expectations:- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and providing clear information.- **Attention to Detail:** An eye for detail is crucial to ensure accurate data entry and ticketing processes.- **Customer Service Orientation:** A friendly and helpful attitude towards customers will enhance their experience and foster loyalty.- **Basic Computer Skills:** Familiarity with computers and software applications is required for entering data and processing bookings.You will be a vital part of the travel experience for customers as you help them navigate their booking needs.
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  • Fresher
  • 7.5 Lac/Yr
  • Gaya
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel plans. Your main tasks will include booking flights, providing information about fares, and ensuring a smooth experience for travelers.**Key Responsibilities:**- **Flight Booking:** You will be responsible for booking domestic and international flights for customers, ensuring they get the best options available. Accuracy in entering details is crucial.- **Ticket Issuing:** After confirming bookings, you will generate and issue tickets, checking that all travel information is correct.- **Customer Assistance:** You will assist customers with inquiries about flight schedules, fare changes, and policies, ensuring they receive clear and timely information.- **Handling Payments:** You must process payments securely and efficiently, understanding various payment methods accepted in the travel industry.- **Problem Resolution:** If customers encounter issues such as cancellations or itinerary changes, you will help resolve these problems efficiently, providing suitable alternatives.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and understanding their needs.- **Attention to Detail:** You should pay close attention to details to avoid errors in bookings and ticket issuance.- **Customer Service Orientation:** A friendly and helpful attitude is necessary to provide an excellent experience for all travelers.- **Basic Computer Skills:** Knowledge of computer operations and basic software applications will help you in managing bookings and documentation.- **Ability to Work Under Pressure:** You should be able to work effectively in a fast-paced environment, especially during busy travel seasons.The position is suitable for freshers who have completed at least the 10th grade and are eager to start their career in the travel industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking Good Communication Customer Handling
We are seeking a motivated Air Ticketing Executive to join our team in Patna. This role is ideal for candidates with 0 to 1 year of experience and a minimum education of 10th grade. The position requires full-time commitment and involves working from our office.**Key Responsibilities:**- **Booking and Reservation Management:** Handle ticket bookings and reservations for domestic and international flights, ensuring accuracy and efficient processing.- **Customer Support:** Assist customers via phone or in-person, providing information on flight schedules, ticket pricing, and travel regulations to enhance their travel experience.- **Ticket Issuance:** Finalize and issue ticket confirmations to customers after completing the booking process, ensuring all details are correct.- **Handling Queries:** Address client queries and concerns regarding flight changes, cancellations, or refunds, offering timely solutions.- **Financial Transactions:** Manage payment processing for ticket purchases while ensuring security and accuracy in all transactions.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and team members.- Basic computer proficiency is required to operate reservation systems and handle correspondence.- A customer-focused attitude is vital for providing excellent service and maintaining positive client relationships.- Ability to work under pressure and manage multiple tasks simultaneously while meeting deadlines.- A detail-oriented mindset is crucial for ensuring precision in bookings and compliance with travel regulations.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gaya
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff member, you will be a vital part of our team responsible for ensuring smooth operations at the airport ticketing counters. Your role will involve assisting travelers with their ticket purchases and providing exceptional customer service.**Key Responsibilities:**- **Ticket Sales**: You will sell tickets to passengers, answering any questions they may have about flights, prices, and travel dates.- **Customer Assistance**: You will assist customers by providing information about flight schedules, boarding times, and procedures to ensure they have a hassle-free experience.- **Handling Payments**: You will manage cash and electronic payments, making sure all transactions are accurate and secure.- **Issue Boarding Passes**: You will issue boarding passes for passengers, ensuring all details are correct before printing or sending them electronically.- **Addressing Complaints**: You will listen to customer concerns and complaints, working to resolve issues and provide solutions in a friendly manner.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th pass. Strong communication skills are essential to effectively interact with passengers and provide helpful information. A basic understanding of computers and ticketing software will be beneficial. You should be detail-oriented, as accuracy is vital in ticketing and payments. Candidates must also be able to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining a positive attitude. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.**Key Responsibilities:**- **Ticket Booking:** You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- **Customer Assistance:** Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- **Reservation Management:** Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- **Payments Handling:** Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- **Problem Solving:** Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
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