Freshers For Customer Service Associate - Patna

We are looking for a Customer Service Associate to join our team in Patna, India. This role is ideal for individuals with a passion for helping others and an eagerness to learn. No prior experience is required, making this a great opportunity for recent school graduates.

Key Responsibilities:

1. Assist Customers: Provide prompt and friendly support to customers via phone, email, or chat. You will help answer questions, resolve issues, and ensure a positive experience.

2. Maintain Records: Keep accurate and up-to-date records of customer interactions. You will document inquiries, complaints, and resolutions to help improve future services.

3. Product Knowledge: Learn about our products and services to respond effectively to customer inquiries. You will be expected to continuously update your knowledge to provide the best support.

4. Team Collaboration: Work closely with other team members to address customer concerns. You will share insights and feedback to improve our processes and services.

Required Skills and Expectations:

We are looking for individuals who communicate clearly and effectively. You should have basic computer skills and be comfortable using various software tools. A positive attitude and a willingness to learn are essential for this role. Excellent listening skills will help you understand customer needs better. Being patient and empathic while handling inquiries will create a better experience for our customers. As a remote position, you need a reliable internet connection and a quiet work environment.

• Experience

  0 - 2 Years

• No. of Openings

  780

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab