Customer Management Job Vacancies in Lucknow

We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience. **Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.- **Problem Solving:** Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.- **Client Follow-Up:** Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.- **Sales Support:** Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.- **Database Management:** Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.- **Customer Focused:** A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.- **Team Player:** Collaborating with team members to achieve common goals while being able to work independently when required.- **Organizational Skills:** Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.- **Basic Computer Skills:** Familiarity with computers for managing client information and communicating effectively is important for daily operations.

We are looking for a dedicated and enthusiastic Sales Girl to join our team in Lucknow. This full-time role requires a motivated individual who is eager to learn and grow in a retail environment.**Key Responsibilities:**- **Assisting Customers:** Greet customers warmly and help them find products that meet their needs, ensuring a positive shopping experience.- **Product Knowledge:** Learn about the various products we offer to provide accurate information and recommendations to customers.- **Inventory Management:** Help maintain the stock levels on the sales floor and assist in restocking shelves as necessary to ensure products are available for customers.- **Processing Transactions:** Handle cash and card transactions efficiently at the register, ensuring accuracy and security during sales.- **Maintaining Store Cleanliness:** Keep the sales area tidy and organized, creating an inviting atmosphere for customers.- **Promoting Sales:** Actively engage customers by informing them of ongoing promotions or special offers that may interest them.**Required Skills and Expectations:**- Candidates must have completed at least 10th grade education.- A positive attitude and willingness to learn are essential for success in this role.- Strong communication skills are important for interacting with customers and team members.- Basic math skills are necessary for handling cash and transactions accurately.- A team-oriented mindset is important, as collaboration with coworkers contributes to a pleasant work environment.- Prior experience in retail is a plus but not required; freshers are encouraged to apply.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

We are looking for a motivated Sales Associate to join our team in Golaganj. This role involves assisting customers and driving sales in a full-time office environment. **Key Responsibilities:**- **Customer Assistance:** Greet customers, answer their questions, and provide guidance on products to enhance their shopping experience.- **Sales Transactions:** Process sales transactions accurately and efficiently, ensuring a smooth checkout experience for customers.- **Product Knowledge:** Maintain thorough knowledge of the products offered to help customers make informed purchasing decisions.- **Inventory Management:** Assist with inventory management by restocking shelves, checking stock levels, and reporting shortages to management.- **Store Presentation:** Ensure the store is clean and well-organized, with products displayed attractively to attract customers.- **Team Collaboration:** Work closely with team members to achieve sales goals and provide input to improve store operations.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 12th grade. A background in sales is preferred, but not required, as we welcome individuals with 0 to 5 years of experience. Strong communication skills are essential for engaging with customers effectively. Candidates should be detail-oriented, friendly, and able to work well in a team environment. A positive attitude and willingness to learn are highly valued. Male candidates are preferred for this role due to specific team dynamics.

Handle inbound and outbound sales inquiries, providing product details and technical guidance.Develop and maintain strong client relationships with existing and prospective customers.Generate leads through cold calling, emails, and regular follow-ups.Prepare and present quotations, proposals, and sales performance reports.Coordinate with operations and logistics teams to ensure smooth order processing.Maintain accurate records of customer interactions and sales activities in CRM.Stay informed about industry trends, competitor activities, and product advancements.Collaborate with the marketing team to support lead generation strategies.

Hiring: Relationship Officer MSME / LAP / Housing LoanDepartmentSales AssetsDesignationExecutive / Senior Executive / Assistant Manager IReporting ToSales ManagerRole OverviewThe Relationship Officer will be responsible for sourcing quality customers as per business targets while strictly following bank processes and policies. The role requires strong coordination with internal teams and maintaining long-term customer relationships.Product CategoriesRO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (secured business loans).Must be handling Direct Market Sourcing (DST model).Strong understanding of MSME / LAP products, documentation, and sourcing mechanism.Exposure to Affordable MSME / Affordable LAP is mandatory.RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Must be handling Direct Market Sourcing (DST model).Good understanding of Housing Loan products, documentation, and sourcing process.Exposure to Affordable Housing Loan segment is mandatory.Key ResponsibilitiesSourcing loan customers as per business plan and targets.Maintaining strict credit discipline and ensuring zero default.Monitoring loan portfolio through regular visits and utilization checks.Ensuring compliance with policies and procedures.Handling complete documentation and file processing.Maintaining accurate records and timely reporting.Resolving customer queries and ensuring satisfaction.Completing loan formalities including explanation of terms, signature collection, and documentation.Performing additional tasks assigned by management.Eligibility & CriteriaGraduation in any stream (mandatory).Minimum 1 year relevant experience with proper relieving letter.23 years BFSI experience preferred.Maximum age: 30 years.CIBIL score: 700 or above.Employment gap should not exceed 4 months.Candidates must join at similar CTC.Avoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Salary & BenefitsSalary up to 25,000 per month (depending on experience & last CTC).Fuel AllowanceMediclaimTerm InsuranceDocuments RequiredAadhaar Card & PAN Card (Copy)Last 3 months payslips / Latest increment letterCurrent organization offer letterExperience & Relieving letter of previous organization

Counter salesman or sales girl women required hard working

- Monitor and control the operation of electrical equipment in the substation.Explanation: The substation operator will be responsible for overseeing the functioning of various electrical equipment within the substation to ensure smooth operations.- Respond to alarms and emergency situations promptly.Explanation: In case of any alarms or emergencies, the substation operator must react quickly and efficiently to address the issue and prevent any disruptions in power supply.- Conduct routine checks and maintenance on equipment.Explanation: Regular maintenance checks must be carried out by the substation operator to ensure that all equipment is in good working condition and to prevent any breakdowns.- Keep detailed records of equipment performance and maintenance activities.Explanation: Accurate record-keeping is essential to track the performance of equipment and ensure that all maintenance activities are carried out on schedule.- Follow safety protocols and guidelines to maintain a safe work environment.Explanation: Safety of personnel and equipment is paramount in a substation environment, and the operator must adhere to all safety protocols to prevent accidents.Required Skills and Expectations:- Basic knowledge of electrical systems and equipment.- Ability to work in a team and communicate effectively.- Physical fitness and willingness to work in a demanding environment.- Strong attention to detail and problem-solving skills.- Willingness to work in shifts and handle emergencies as they arise.

- Responsible for processing cash, credit, and debit card transactions accurately and efficiently.- Ensure all transactions are recorded correctly in the computer system and reconcile cash drawer at the end of each shift.- Provide excellent customer service by greeting customers, answering questions, and resolving any issues or complaints in a professional manner.- Maintain a clean and organized checkout area, including stocking shelves and ensuring all products are properly displayed.- Assist with inventory management by conducting regular stock counts and alerting management of any discrepancies.- Follow all company policies and procedures regarding cash handling, refunds, and exchanges to prevent loss or fraud.Required Skills and Expectations:- Must have a minimum of 2 years of experience working as a cashier in a retail or similar environment.- High school diploma or equivalent (12th Pass) is required.- Strong attention to detail and accuracy in handling cash transactions.- Excellent communication and customer service skills.- Ability to work efficiently in a fast-paced environment.- Proficient in using computers and cash register systems.- Ability to work well in a team and follow directions from management.

As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.

This is sales job in financial feild.1.Acquisition of new client by moving into the market -60%2. Handling of portfolio and create new references from the client -30%3. In house training for operational and technical issues -10%

Job Description:About RealtoothRealtooth is a premier chain of advanced dental clinics known for delivering world-class dental care with compassion and technology. We take pride in our excellence-oriented culture and are looking for strong leaders to uphold and elevate our service experience. With a strong focus on patient experience and service excellence, we are expanding our leadership team and inviting high-caliber professionals to join us.Role OverviewThe Front Office Manager will be responsible for directing and managing all front desk operations ensuring structured patient engagement, seamless coordination, and maximum patient satisfaction & to ensure a seamless patient journey from entry to exit. This role requires exceptional leadership, strong organizational abilities, and a passion for delivering a high-quality patient experience through efficient reception management, coordination, and team supervision.Key ResponsibilitiesLead and supervise the front desk team across clinics to ensure smooth daily operations.Oversee patient check-in, appointments, billing coordination, and check-out processes with accuracy and efficiency.Maintain a welcoming, professional and patient-centric environment at the reception.Ensure proper queue management and communicate delays or updates to patients politely and proactively.Monitor staff scheduling, attendance, grooming standards and work conduct.Train front office executives on patient handling, communication, service quality and SOPs.Handle escalated issues and ensure timely resolutions with empathy and maturity.Coordinate with CRM, Doctors, Accounts, and Clinic Managers for smooth patient flow.Maintain and analyze front office MIS reports including patient footfall & productivity metrics.Ensure strict adherence to Realtooth protocols, confidentiality and service excellence.Skills & CompetenciesStrong leadership and team-handling capability.High emotional intelligence, patience, and service orientation.Ability to multitask, stay organized, and work under peak hours calmly.High emotional intelligence, patience, and problem-solving capability.Strong sales & persuasion skills while maintaining a service-oriented approach.Proficiency in MS Office / Softwares / Google Sheets and report preparation.Capability to multitask, prioritize, and work in a fast-paced, performance-driven environment.Eligibility CriteriaFluency in English is Mandatory (100% speaking and reading & writing)Pleasing & Confident PersonalityProfessional appearance, behaviour and discipline.Qualification: Graduate / Postgraduate (Any stream) MBA will be added benefitExperience: 37 years in Front desk managing / CRM / Patient Relationship / Hospitality / Healthcare / Wellness / Hospital industryMinimum 23 years of team-leading or supervisory experience preferredLocation: Lucknow : Gomtinagar & Gomtinagar ExtensionWhat We OfferCompetitive salary with lucrative incentivesFast-track growth and leadership opportunitiesStrong professional learning & development environmentOpportunity to work with an established premium healthcare brandPlease share your CV here-Contact HR: +91 8604902116 ormail us at - hr.realtooth@gmail.comJob Types: Full-time, PermanentWork Location: In person

Position for PS and MS group Sales Manager Key Responsibilities Develop and execute effective sales strategies to achieve company targetsLead, train, and motivate the sales team to improve performanceSet individual and team sales goals and monitor progressAnalyze sales data and market trends to identify opportunitiesBuild and maintain strong relationships with customers and partnersCollaborate with marketing and leadership teams to align strategiesPrepare sales forecasts, budgets, and performance reportsManage the sales pipeline and ensure accurate CRM dataHandle key accounts and assist with complex negotiationsRequirements & QualificationsBachelors degree Proven experience as a Sales Manager or similar leadership roleStrong leadership, communication, and coaching skillsExcellent negotiation and customer relationship skillsAbility to analyze data and make strategic decisionsExperience with CRM software and sales reporting toolsResults-oriented mindset with strong problem-solving skillsWHAT WE OFFER TO SALES MANAGERCompetitive salary plus commission/bonusCareer growth and leadership development opportunitiesSupportive and collaborative work environment

Rudransh Solartech is a fast-growing solar EPC company specializing in residential, commercial, and industrial rooftop solar installations across Uttar Pradesh. We are committed to delivering reliable solar solutions and promoting clean energy for a brighter tomorrow.We are looking for a dynamic and result-oriented TEAM LEADER to lead our solar sales operations, manage field teams, and drive revenue growth across assigned territories.Key ResponsibilitiesLead and manage sales activities for rooftop solar projects (Homes, Commercial & Industrial)Generate and close leads through field sales, channel partners, and referralsBuild and manage a team of sales executivesMeet monthly and quarterly sales targetsConduct site visits, client meetings, and proposal presentationsCoordinate with technical and installation teams for smooth project executionMaintain CRM records, sales reports, and pipeline updatesDevelop relationships with local builders, dealers, and corporate clientsRequirementsProven experience in solar sales / EPC sales / electrical or energy sectorStrong communication and negotiation skillsAbility to manage a team and work independentlyKnowledge of net metering, subsidy process, and rooftop solar systems is a plusWillingness to travel within assigned districtsGraduation preferred (MBA in Sales/Marketing is an advantage)What We OfferAttractive fixed salary + high performance incentivesGrowth opportunities in a rapidly expanding solar companySupportive management and performance-based rewardsOpportunity to work in the renewable energy sector

We are seeking a dynamic and results-driven Field Sales Executive to promote and sell our books and publishing services. The role involves meeting bookstores, distributors, educational institutions, authors, and other potential clients to expand market reach and increase sales. The ideal candidate should be comfortable with extensive fieldwork and travel.* Promote and sell books and publishing services in assigned areas* Visit bookstores, distributors, schools, and institutions* Generate new leads and maintain client relationships* Achieve sales targets and submit sales reports* Willingness to travel extensively, including outstation travel

Full time job with best sales and marketing skills . Financial Marketing knowledge is required.Also good communication skills , banking awareness is required .Candidate should be well aware about fresh sourcing in open market .