Customer Service Manager Job Vacancies in Lucknow

We are seeking an experienced Relationship Manager to join our team in Lucknow. This part-time role is suitable for individuals above 40 years of age, including semi-retired professionals and housewives, who are looking for additional income opportunities in the insurance sector.As a Relationship Manager, your key responsibilities will include:- Building and maintaining strong relationships with clients to understand their insurance needs and provide appropriate solutions.- Conducting regular follow-ups with clients to ensure their satisfaction and address any concerns.- Helping clients navigate the insurance process, providing guidance and support as needed.To succeed in this role, candidates must possess strong communication skills to effectively interact with clients. Having a good understanding of the insurance sector will be beneficial. Additionally, candidates should be self-motivated and able to work independently, managing their own schedules effectively.This position requires work from home, so a reliable internet connection, a laptop, and a mobile device are essential. Candidates should also have any necessary certifications or licenses related to insurance. The ability to travel occasionally for client meetings is necessary. The working schedule is flexible, allowing you to manage your hours effectively. Ideal candidates should be comfortable with online tools and platforms used for client management and communication.

We are seeking a Front Line Manager to join our team in Lucknow. In this role, you will focus on selling life insurance, along with health and general insurance products, primarily emphasizing life insurance.Key responsibilities include managing a sales team, guiding them in effectively promoting and selling life insurance products. You will be responsible for setting sales targets and developing strategies to achieve them while ensuring that the team understands the products thoroughly. Daily activities will involve training team members, conducting performance assessments, and providing ongoing support to enhance their skills and boost sales.The ideal candidate should have a graduate degree and a minimum of 2 years of relevant experience in sales, preferably in the insurance sector. Excellent communication and interpersonal skills are required to effectively lead and motivate the team. Candidates should also possess solid analytical and problem-solving capabilities to assess sales performance and devise strategies for improvement. Expect to work in the office with a typical full-time schedule. You may need to engage in field work and visits, so having a valid driving license and personal vehicle is essential. Additionally, being equipped with a mobile device is necessary for communication and coordination.Join us to play a pivotal role in driving sales and contributing to our company's growth while leading a passionate team in the insurance market.

Delite Spa & Salon, Lucknow is looking for enthusiastic and well-presented Spa Therapist Freshers to join our team.Responsibilities:Customers ko professional spa services provide karnaSwedish, Aroma, Foot Massage etc. jaise treatments mein assist/perform karnaClients ki requirements ko samajhna aur proper service denaSpa hygiene aur cleanliness maintain karnaProfessional aur polite customer service provide karnaRequirements:Fresher candidates can applySpa therapy ka basic knowledge preferred, but not mandatoryGood communication and customer-handling skillsWell-groomed, professional personalityLearning attitude and willingness to growBenefits:Freshers ke liye training/supportAttractive salary + incentivesFriendly working environmentCareer growth opportunities

We are looking for a dedicated Shop Manager to oversee the daily operations of our store in Arjunganj. The ideal candidate will have a strong sense of responsibility and the ability to manage a team effectively.Key Responsibilities:- Manage Store Operations: Ensure the store runs smoothly by overseeing day-to-day activities, including inventory management and sales.- Supervise Staff: Lead and motivate the team to deliver excellent customer service and meet sales goals, providing training and support as needed.- Customer Service: Address customer inquiries and resolve complaints promptly, maintaining a positive shopping experience for all visitors.- Inventory Management: Track stock levels, order new products as needed, and ensure the store is well-stocked and organized.- Sales Reporting: Monitor sales performance and generate reports to identify trends and areas for improvement, assisting in setting future targets.- Maintain Cleanliness: Ensure the store is clean and welcoming, adhering to health and safety standards.Required Skills and Expectations:Candidates should have completed at least the 10th grade and have a willingness to learn. Previous experience in retail or management is a plus but not necessary, as we welcome both new and seasoned individuals. Strong communication skills are essential for interacting with customers and team members. You should be organized, reliable, and able to manage time effectively in a fast-paced environment. Being a team player with a positive attitude will help foster a motivated work atmosphere. Flexibility in working hours is expected, as retail operations may require evenings and weekends.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. Key Responsibilities:- Client Engagement: Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- Account Management: Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- Problem Resolution: Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- Sales Support: Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- Market Research: Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- Reporting: Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.

We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.Key Responsibilities:- Guest Reception: Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- Telephone Management: Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- Administrative Support: Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- Information Management: Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- Mail Handling: Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- Organizational Skills: The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- Computer Proficiency: Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- Interpersonal Skills: A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- Professionalism: The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.

We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. Customer Interaction: Greet and assist customers, answering queries and providing information about services offered.2. Processing Transactions: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. Cash Management: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. Promoting Services: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. Record Keeping: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- Customer Support: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- Communication: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- Problem-Solving: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- Documentation: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- Team Collaboration: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.Key Responsibilities:- Team Leadership: Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- Performance Monitoring: Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- Training and Development: Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- Process Improvement: Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- Reporting: Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- Customer Relationship Management: Engage with customers as necessary to resolve issues and promote a positive customer experience.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

Hiring: Relationship Officer MSME / LAP / Housing LoanDepartmentSales AssetsDesignationExecutive / Senior Executive / Assistant Manager IReporting ToSales ManagerRole OverviewThe Relationship Officer will be responsible for sourcing quality customers as per business targets while strictly following bank processes and policies. The role requires strong coordination with internal teams and maintaining long-term customer relationships.Product CategoriesRO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (secured business loans).Must be handling Direct Market Sourcing (DST model).Strong understanding of MSME / LAP products, documentation, and sourcing mechanism.Exposure to Affordable MSME / Affordable LAP is mandatory.RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Must be handling Direct Market Sourcing (DST model).Good understanding of Housing Loan products, documentation, and sourcing process.Exposure to Affordable Housing Loan segment is mandatory.Key ResponsibilitiesSourcing loan customers as per business plan and targets.Maintaining strict credit discipline and ensuring zero default.Monitoring loan portfolio through regular visits and utilization checks.Ensuring compliance with policies and procedures.Handling complete documentation and file processing.Maintaining accurate records and timely reporting.Resolving customer queries and ensuring satisfaction.Completing loan formalities including explanation of terms, signature collection, and documentation.Performing additional tasks assigned by management.Eligibility & CriteriaGraduation in any stream (mandatory).Minimum 1 year relevant experience with proper relieving letter.23 years BFSI experience preferred.Maximum age: 30 years.CIBIL score: 700 or above.Employment gap should not exceed 4 months.Candidates must join at similar CTC.Avoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Salary & BenefitsSalary up to 25,000 per month (depending on experience & last CTC).Fuel AllowanceMediclaimTerm InsuranceDocuments RequiredAadhaar Card & PAN Card (Copy)Last 3 months payslips / Latest increment letterCurrent organization offer letterExperience & Relieving letter of previous organization

This is sales job in financial feild.1.Acquisition of new client by moving into the market -60%2. Handling of portfolio and create new references from the client -30%3. In house training for operational and technical issues -10%

As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.

Sales Consultant : Automobile Industry Location: Lucknow Full-Time Immediate Joining PreferredWe are Hiring!Are you passionate about automobiles and love interacting with people? Join our dynamic sales team as a Sales Consultant and help customers find their perfect vehicle!Key Responsibilities:Greet and assist customers in the showroom and understand their vehicle requirements.Explain product features, specifications, and pricing clearly.Arrange test drives and follow up with potential buyers.Maintain regular contact with existing and potential clients.Achieve monthly and quarterly sales targets.Maintain proper records of sales and customer interactions.Coordinate with internal departments for smooth delivery and documentation.Requirements:Education: Graduate or equivalent.Experience: Freshers can apply Experience in automobile sales will be an added advantage.Good communication and interpersonal skills.Passion for vehicles and customer service.Ability to work in a team and meet targets.Benefits:Attractive incentives on salesTraining and development supportCareer growth opportunities

We are looking for a motivated and experienced individual for the position of Sales and Center Manager at our motorcycle service center.Your Role: Oversee daily operations of the service center Handle customer inquiries and service bookings Drive sales and build long-term client relationships Manage staff and ensure smooth workflow Requirements: Only serious applicants will be considered Experience in sales and/or automotive service is a plus Strong communication and organizational skills Reliability and a passion for motorcycles are a must Interested?Please send your CV.Akhilbharatiyaautomobileclub@Gmail.comWe are looking forward to hearing from you!

Project Handling on district level

Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.

Full time job with best sales and marketing skills . Financial Marketing knowledge is required.Also good communication skills , banking awareness is required .Candidate should be well aware about fresh sourcing in open market .