Array ( [0] => customer-relationship-executive [1] => lucknow ) Customer Relationship Executive Fresher Jobs in Lucknow | Latest Vacancies
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Customer Relationship Executive Fresher Jobs in Lucknow

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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Lucknow
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
As a Delivery Partner, you will play a crucial role in ensuring that our customers receive their orders efficiently and on time. Your responsibilities will include:- **Order Pickup**: You will be responsible for collecting orders from our designated locations and ensuring accuracy in what you pick up.- **Timely Delivery**: You will deliver these orders to customers promptly, aiming to meet specified delivery timelines.- **Customer Interaction**: Engaging with customers is key. You should provide excellent service and address any queries they may have during delivery.- **Route Planning**: You will plan efficient delivery routes to optimize travel time and ensure punctual deliveries.- **Documentation**: You will maintain records of deliveries made, handling any necessary paperwork to ensure transparency in operations.For this role, you should possess the following skills and meet these expectations:- **Basic Communication Skills**: Good verbal communication is essential for interacting with customers effectively.- **Time Management**: Ability to manage your time well is vital to meet delivery deadlines.- **Problem-Solving Skills**: You should be able to handle unexpected issues during delivery, such as traffic or location difficulties.- **Reliability**: We expect you to be dependable and consistent in your work to maintain service quality.- **Team Player**: Collaborating with team members will be important in ensuring smooth operations. A minimum education of 10th pass is required, and candidates with 0 to 2 years of experience are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth operations at the airport ticketing counter. Your main responsibility will be to assist passengers with ticket sales and provide exceptional customer service.**Key Responsibilities:**- **Ticket Sales:** Process passenger ticket purchases accurately and efficiently, using the airlines booking system to ensure information is correct.- **Customer Assistance:** Help passengers check in for flights, answer queries about flight schedules, and provide information about baggage policies.- **Issue Resolution:** Address any ticketing issues, changes, or cancellations promptly, ensuring passengers feel valued and supported.- **Documentation:** Maintain accurate records of transactions and passenger information, adhering to the required procedures and policies.- **Collaboration:** Work closely with other airport staff to ensure seamless communication and operations, assisting in various tasks when needed.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact clearly and warmly with passengers. Attention to detail is essential for handling tickets and ensuring accuracy in booking and changes. A good understanding of customer service principles is necessary to address passenger needs effectively. Proficiency in basic computer skills is required to navigate booking systems easily. A positive attitude and a willingness to work in a fast-paced environment are important, as is the ability to work collaboratively with team members. A completed education of at least 10th grade is essential for this role, and prior experience in customer service or ticketing is a plus but not mandatory.
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  • 0 - 1 yrs
  • Vikas Nagar Lucknow
Marketing Communication Communication Skills Technical Skills Technical Support Convincing Skills Conversation Skills Problem Solving Customer Relationship Retail Sales Field Sales Negotiation Skills Direct Sales Technical Sales Field Marketing
Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Direct Sales Lead Generation b2c Marketing Management Skills Field Marketing Field Sales Technical Sales Marketing Communication
As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.
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  • Fresher
  • 4.5 Lac/Yr
  • Lucknow
Retail Sales Direct Sales Customer Relationship Lead Generation Field Sales
We hiring sales Executive. For Paytm Location:- Lucknow Product :- EDC swiping machine(B2B)Qualification:- 12th Skill ;- Area KNOWLEDGE, sales Skill, Leader generation, Bike DL must. Should be own bike
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  • 0 - 1 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Channel Sales Marketing Communication
We are looking for 08 Field Sales Executive Posts in Lucknow with deep knowledge in Retail Sales, Customer Relationship, Corporate Sales, Channel Sales, Marketing Communication and Required Educational Qualification is : 12th Pass, B.A, B.Com, B.Sc
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Freshers For Airport Ramp Executive - Lucknow

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assist in the smooth operation of aircraft movement on the airport ramp: As an Airport Ramp Executive, you will be responsible for coordinating with ground staff, ensuring timely arrival and departure of aircraft, and maintaining safety protocols on the ramp.2. Coordinate with airlines and ground staff: You will need to liaise with airline representatives and ground staff to ensure that all parties are informed and working together seamlessly to ensure efficient operations.3. Handle customer service inquiries: You will be required to address passenger inquiries, handle complaints, and provide assistance to passengers as needed, maintaining a high level of customer service at all times.4. Ensure compliance with aviation security regulations: It is crucial to be aware of and adhere to all aviation security regulations to maintain a safe and secure environment for staff and passengers.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal and written communication skills to effectively interact with passengers, airline representatives, and ground staff.2. Attention to detail: Being detail-oriented is essential to ensure the accuracy of flight schedules, passenger information, and compliance with safety regulations.3. Ability to work under pressure: The role may involve handling multiple tasks simultaneously and dealing with unexpected situations, so the ability to work well under pressure is important.4. Knowledge of airline operations: Basic knowledge of airline operations and airport procedures is preferred, although training may be provided for candidates with less experience.
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  • 0 - 1 yrs
  • Lucknow
Field Sales Communication Customer Relationship Retail Sales
Field Sales Executive & Bike is mandatory.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication Outbound Calling
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication Customer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Lucknow
Outbound Calling Customer Service Customer Handling Customer Care Customer Relationship Customer Communication Customer Management Cold Calling Customer Support
As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.
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Retail Sales Customer Relationship Field Sales b2c Marketing Selling Skills Lead Generation
About the Company99 Distributor is a fast-growing FMCG and Beauty Products distribution company working with retailers across India. We are committed to connecting with local markets, delivering quality products, and building long-term business relationships. Company Website: www.99distributor.comResponsibilitiesVisit and connect with retailers in the assigned blockCollect a order from each retailerBuild and maintain long-term retailer relationshipsEnsure product visibility and repeat businessAge: 18 - 40 yearsOwn bike/scooter with valid license preferredGood communication & sales skillsSelf-motivated and target-drivenSalary & BenefitsBasic Salary: 12,000-16,000/monthTravel Allowance: 3,000/monthFood Allowance: 2,000/monthHow to Apply Interested candidates can send their Resume to: Email: hr.field@99distribuotor.in WhatsApp: 9891009419 HR Contact: 9891009419
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Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
Handle customer Query and provide them accurate solution Resolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on O2C performance.Note :- We are charging security amount of 99 rupees for this role
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Retail Sales Direct Sales Channel Sales Negotiation Skills Field Sales Customer Relationship Technical Sales B2B Sales
We are looking for enthusiastic and self-driven Field Sales Executives to join our team at ShinePoints. The role involves promoting and pitching our Reward Points Software to retail stores and forming tie-ups. You will be responsible for meeting shop owners, explaining the benefits of the software, and onboarding them for free trials.Alternatively, you can achieve your targets by building a team of channel partners under you, who will support in expanding sales.Responsibilities:Visit and pitch ShinePoints software to retail store owners.Build partnerships and help stores onboard our reward points program.Hire and manage channel partners to achieve monthly sales targets.Maintain strong client relationships for long-term growth.
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  • 0 - 1 yrs
  • Lucknow
Customer Relationship Customer Support Customer Care Inbound Calls Domestic BPO
*Kickstart Your Career with Woodrock Infotech Pvt. Ltd.*Are you ready to be the voice of a growing brand and take the next step in your career?We're hiring Customer Care Executives (Voice & Non-Voice) to join our dynamic team in Lucknow!+ What We Offer:Work from Office - LucknowFlexible Shifts (Full-Time & Part-Time)Open to Undergraduates & GraduatesFreshers & Experienced professionals welcome$ Competitive Pay + Growth Opportunities+What We're Looking For:Excellent English & Hindi communication skillsCustomer-first mindset & problem-solving attitude A positive, professional, and energetic approachApply Now - Be a Part of Our Journey!Send your CV via WhatsApp to Divyanshi (HR)9250142512
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Direct Sales Field Marketing Customer Relationship Field Sales Lead Generation Corporate Sales B2B Sales b2c Marketing Technical Sales Retail Sales
We are hiring heroes! Time to value your skills.Our team is comprised of highly skilled, innovative employees who want to make a difference in the world. We believe that our personal and professional skill can be applied to every aspect of Vyapartech's business operations, 'as well as in many other fields. Our team is diverse, committed to providing the best possible service, and passionate about that they do. Call for people to start valuing the skills of others around them so that they can accomplish amazing things in their lives.
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Field Sales
We are hiring for the position of Customer Relationship Executive in (Direct sales) our Insurance Team.The role involves building and maintaining strong relationships with policyholders. You will be responsible for addressing customer concerns, guiding them throughout the policy lifecycle, and ensuring they have a smooth and hassle-free insurance experience.
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Sales Marketing Product Promotion Problem Solving Knowledge Fusion Customer Relationship Retail Sales Marketing Communication Management Skills Strategic Communication Lead Generation Field Sales Field Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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  • 0 - 2 yrs
  • Lucknow
Customer Relationship Retail Sales Channel Sales Marketing Communication Field Sales Lead Generation
We are looking for a motivated and result-oriented Field Sales Executive to join our growing team. The candidate will be responsible for generating leads, meeting clients in person, promoting our products/services, and closing sales in the assigned territory.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Field Sales Direct Sales
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipemachine, point of sales software, insurance and other financial products Deployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitormoves as feedback for product enhancementsEnable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefitsVisit existing merchant and resolve if merchant having any issue1-3 Years of relevant experience from Telecom, banking, Retail, Wallet , E commerceFresher candidates with good sales acumen are welcome for the profile. Need toSell Sound box devices as well.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication for talk to foreign ClientsCustomer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Direct Sales
Bike or scooty is required
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  • 0 - 2 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Marketing Communication Direct Sales Field Sales
Includes field sales, bike or scooty is mandatory
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
Key Responsibilities:1. Ticket Booking and Reservation: Responsible for booking and issuing tickets for passengers as per their travel requirements.2. Handling Customer Queries: Addressing customer inquiries related to flight schedules, fares, and other ticketing information.3. Check-in Assistance: Assisting passengers with the check-in process at the airport counter.4. Baggage Handling: Ensuring proper tagging and handling of passenger baggage.5. Coordination with Airlines: Communicating with airline representatives to resolve ticketing issues and ensure smooth operations.Required Skills and Expectations:- Good communication skills to interact effectively with passengers and airline personnel.- Basic computer knowledge to operate ticketing software and online booking platforms.- Attention to detail to accurately process ticket bookings and handle baggage.- Ability to work efficiently under pressure in a fast-paced airport environment.- Customer service-oriented approach to provide assistance and resolve queries promptly.- Willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Passenger Service Customer Relationship Airline Operations Aviation Personality Development Airline Customer Service Communication Skills Good Communication Skills Cabin Crew Flight Attendant Airlines Cabin Crew Airport Staff Ground Staff Air Hostess Air Ticketing Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Airport Executive Airport Representative
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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