116

Customer Relationship Executive 10th Pass Jobs in Delhi

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff
We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.
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  • 0 - 2 yrs
  • Delhi
Corporate Sales Customer Relationship Technical Sales Field Sales Direct Sales Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Delhi. This role is perfect for individuals eager to start their sales careers in a dynamic environment. As a Field Sales Executive, you will be responsible for promoting our products and building relationships with clients.Key responsibilities include:- Client Visits: Regularly visit potential and existing clients to understand their needs, present our products, and close sales effectively.- Sales Presentation: Create and deliver persuasive sales presentations that highlight the benefits of our products to potential customers.- Market Research: Conduct research to identify new sales opportunities, including networking and cold calling.- Sales Reporting: Maintain accurate records of sales activities and report progress to the management team regularly.To succeed in this role, you should have strong communication skills and a friendly demeanor. A positive attitude and the ability to handle rejection are essential for this position. Candidates should be self-motivated and ready to take initiative to meet sales targets. Basic computer skills and proficiency in English are preferred, although training will be provided to enhance your skills. This full-time position is suitable for male candidates who have completed at least the 12th grade and are eager to learn and grow in the sales field. Join us and build a rewarding career in sales.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mayapuri Delhi
Customer Relationship Field Sales
We are seeking a motivated and results-driven Field Sales Executive to join our team in Mayapuri, Delhi. This role focuses on actively engaging with customers to promote and sell our products. Ideal candidates should have experience in sales and a passion for achieving targets.Key Responsibilities:1. Customer Engagement: You will visit potential customers, introduce our products, and build strong relationships to understand their needs and preferences.2. Sales Pitch: You will present our products effectively, highlighting their benefits and features to encourage purchases.3. Market Research: You will gather insights about market trends and competitor activities, which will help shape our sales strategies and product offerings.4. Reporting: You will maintain accurate records of sales activities, customer interactions, and feedback to keep the management informed of progress and challenges.5. Team Collaboration: You will work closely with colleagues to ensure a cohesive approach in meeting sales targets and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential for effectively conveying product information and negotiating with customers.- Must have a proactive attitude and be self-motivated to achieve sales goals.- Able to handle challenges and objections from customers with patience and professionalism.- A good understanding of basic mathematics is preferred to assist with quotations and transactions.- Must be physically fit to travel within the designated area and conduct face-to-face meetings. This position is ideal for individuals who are passionate about sales and eager to contribute to a dynamic team.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tughlakabad Delhi
Customer Relationship Marketing Communication Lead Generation Field Sales Direct Sales Field Marketing Negotiation Skills
Job description:Aadishwar Food Products is looking for dynamic and result-driven Field Sales Executives to expand our market presence in Delhi, Bangalore, Chandigarh, and Patna.The candidate will be responsible for generating sales, building strong customer relationships, and promoting the company products.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Communication B2c Sales Customer Relationship Channel Sales Direct Sales Lead Generation Field Sales Field Marketing
We are seeking a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This position is suitable for candidates who are looking to start their career in sales and gain valuable experience in the field.Key Responsibilities:- Identify potential clients: You will research and locate potential customers in the area, helping to expand our client base.- Conduct sales presentations: You will meet with clients to present our products, explaining their benefits and features clearly to encourage purchases.- Build and maintain relationships: You will establish strong relationships with existing and potential clients to foster trust and loyalty.- Gather market intelligence: You will collect information about market trends and competitor activities, providing valuable insights to help improve our sales strategies.- Report sales activities: You will maintain accurate records of your sales activities and report on performance to the management team regularly.Required Skills and Expectations:Candidates must have completed their 12th grade education. A strong willingness to learn and a passion for sales are essential. Good communication skills are necessary in order to effectively interact with clients. The ability to work independently, manage time efficiently, and be self-motivated is important. Additionally, a basic understanding of using mobile devices and computers for reporting purposes is expected. This internship role is open exclusively to male candidates. If you are eager to dive into the world of sales and build your career, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- Resolve Issues: Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- Provide Product Information: Educate customers about products or services, helping them make informed decisions tailored to their needs.- Follow Up: Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.Required Skills and Expectations:You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Connaught Place Delhi
Customer Relationship Direct Sales Lead Generation Field Sales
We are looking for a motivated Field Sales Executive to join our team in Connaught Place, Delhi. This full-time position is ideal for recent school graduates who are eager to start their careers in sales.Key Responsibilities:1. Customer Engagement: Actively approach potential customers in the field to promote our products and services. You will need to build strong relationships and understand their needs.2. Selling and Closing: Present our products effectively to customers, highlighting their benefits. You will be responsible for closing sales and meeting set targets.3. Market Research: Stay informed about market trends and competitor products. Gather feedback from customers to help improve our sales strategy.4. Reporting: Maintain accurate records of sales activities and customer interactions. You will regularly report to your manager on progress and any challenges faced.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, as engaging with customers is key to success in this role. A proactive attitude and the ability to work independently are essential. Basic knowledge of sales techniques is a plus but not mandatory, as training will be provided. Strong organizational skills and the ability to manage time effectively will help you thrive in a fast-paced environment. Being a team player and demonstrating a willingness to learn are also important for this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Pitampura Delhi
Customer Relationship Sales Administration Lead Generation Retail Sales Communication Skills Cold Calling
Sales Executive Job DescriptionAyurvedic Medicine CompanyJob Title: Sales ExecutiveIndustry: Ayurvedic Medicine / Herbal ProductsLocation: Pitampura Delhi =110034Experience: Fresher / ExperiencedEmployment Type: Full-Time / Part timeJob SummaryWe are looking for a motivated and energetic Sales Executive to promote and sell Ayurvedic medicines and herbal healthcare products. The candidate will be responsible for generating sales, visiting clients, maintaining customer relationships, and achieving Reword sales targets.
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  • 1 yrs
  • 6.0 Lac/Yr
  • Delhi
Foreign Languages Geographical Knowledge Cultural Awareness Multitasking Abilities Product Knowledge Problem-Solving Travel Industry Knowledge Time Management Computer Proficiency Communication Skills Client Relationship Management Teamwork Reservation Systems Sales Techniques Customer Service Market Research Negotiation Skills Attention to Detail Adaptability Interpersonal Skills
We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- Client Engagement: Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- Travel Planning: Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- Sales Management: Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- Booking Coordination: Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- Customer Support: Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.
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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. Key Responsibilities:- Client Acquisition: Identify and approach potential customers to promote products or services, helping to expand our client base.- Sales Presentation: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- Market Research: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- Relationship Building: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- Sales Reporting: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.Required Skills and Expectations:- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Delhi
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Packaging Community Relation Strategic Communication Customer Handling Route Planning Customer Service Delivery Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
We are looking for dedicated Food Delivery Boys to join our team in Delhi. This full-time position is suitable for individuals with a passion for providing excellent service and a love for food. You will play a vital role in ensuring that our customers receive their meals quickly and efficiently.Key Responsibilities:- Deliver Food Orders: Transport food from the restaurant to the customers location in a timely manner. Your speed and efficiency will ensure customer satisfaction.- Check Orders for Accuracy: Before leaving the restaurant, verify that each food order matches what the customer has requested to prevent delivery errors.- Maintain Hygiene Standards: Follow all hygiene and safety protocols during the delivery process to ensure the food remains safe for consumption.- Handle Payments: Collect payments from customers if required and provide receipts, ensuring accurate transactions.- Provide Excellent Customer Service: Greet customers with a smile and address any questions or concerns they may have about their order to enhance their experience.Required Skills and Expectations:- Communication Skills: You should be able to interact positively with customers and colleagues, ensuring a pleasant experience for everyone involved.- Time Management: Ability to manage your time effectively is essential to make timely deliveries and keep customers happy.- Physical Fitness: The job may require lifting and carrying food bags, so a reasonable level of fitness is necessary.- Punctuality and Reliability: Arrive on time for your shifts and be dependable in fulfilling delivery commitments to build customer trust. Ideal candidates will have completed at least the 10th grade and possess a desire to learn and grow in the food delivery industry. Experience is a plus, but newcomers are welcome.
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Opening For Sales Executive

Interior Xpressions

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Badarpur Delhi
Lead Generation Communication Skills Negotiation Skills Customer Handling Client Relationship Building
We are looking for a motivated Sales Executive to join our team in Badarpur. The ideal candidate should have 1 to 3 years of experience in sales and have completed at least the 12th grade. This full-time position requires a presence in the office.Key Responsibilities:- Generate Leads: Actively seek out new sales leads through networking, referrals, and other sources to expand the customer base.- Meet Sales Targets: Set and achieve monthly sales targets to contribute to overall company goals.- Maintain Customer Relationships: Build and nurture long-term relationships with clients to ensure repeat business and maintain customer satisfaction.- Understand Products: Gain comprehensive knowledge about the companys products and services to effectively explain their benefits to customers.- Prepare Sales Reports: Document and analyze sales activities and trends to provide insights to the management team.- Assist in Marketing Initiatives: Collaborate with the marketing team to develop campaigns that enhance product visibility and attract potential customers.Required skills and expectations include having strong communication skills to interact effectively with clients; good negotiation abilities to close sales deals; and a proactive approach to problem-solving and customer service. Basic computer skills, including knowledge of MS Office, are essential. Candidates should be self-motivated, target-oriented, and able to work well in a team environment. A positive attitude and the ability to adapt to changing situations are also important for success in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
Good Communication Skills Customer Relationship
Responsibilities: Handle inbound and outbound calls to assist customers with queries and support needs. Manage and respond to customer inquiries via phone, email, and social media. Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders. Call customers for feedback post-purchase to improve service experience. Perform abandoned cart calls to drive order completion and conversion. Maintain a polite, professional, and proactive approach with all customer interactions. Work closely with internal teams to resolve complaints and ensure customer satisfaction. Maintain records of interactions and take notes on customer feedback and issues.
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Hiring Freshers || Field Sales Executive

Cosmetica India Private Limited

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Karol Bagh Delhi
Customer Relationship Marketing Communication Field Sales Field Marketing Selling Skills Direct Sales Retail Sales
Job OverviewCosmetica India is looking for a motivated and energetic Field Sales Executive to promote our services and build strong client relationships across Delhi NCR. The candidate should be comfortable with field visits and meeting clients regularly.Key ResponsibilitiesVisit potential and existing clients in assigned areas across Delhi NCRPresent and explain company products/services to customersGenerate new business opportunities and leadsAchieve monthly and quarterly sales targetsMaintain strong and professional customer relationshipsCoordinate with internal team for service booking and executionCollect payments and maintain proper documentation (if required)Submit daily and weekly sales activity reportsConduct basic market research and track competitor activitiesRequirements03 years of sales or field marketing experienceFreshers with good communication skills can also applyBasic understanding of sales and customer handlingGood communication and convincing skillsWillingness to travel within Delhi NCRTwo-wheeler preferredSkills RequiredCommunication & negotiation skillsCustomer relationship managementTarget-oriented approachBasic reporting and coordination skillsWhat We OfferFixed salary + performance incentivesGrowth opportunitiesSupportive work environmentTraining and development
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Providing Information: You are expected to give accurate information about our products and services, helping customers make informed decisions.- Managing Complaints: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- Updating Customer Records: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- Collaborating with Team Members: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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