Customer Management Job Vacancies in Delhi

As a Collection Executive, your main responsibility will be to manage the collection of outstanding payments from clients and ensure a smooth payment process. You will work in a full-time position at our office in Karol Bagh.Key Responsibilities:- Contact Clients for Payment: Reach out to customers via phone, email, or in-person to remind them of overdue payments and negotiate payment arrangements. This involves maintaining professionalism and a positive attitude.- Manage Payment Records: Keep accurate records of all transactions and communications with clients regarding their payments. This helps to track progress and avoid confusion about accounts.- Resolve Payment Issues: Address any concerns or disputes related to payments directly with clients, working to find solutions that meet the needs of both parties.- Update Management on Collections: Provide regular reports on collection progress and account statuses to your supervisor, highlighting any challenges or successes.- Follow Collection Policies: Adhere to company policies and relevant laws regarding collections to ensure compliance and maintain a good reputation.Required Skills and Expectations:Candidates should have at least 1 to 2 years of experience in collections or a similar role. A minimum of a 10th-grade education is required. Strong communication skills are essential for interacting with clients clearly and effectively. You should be detail-oriented to keep accurate records and handle multiple accounts efficiently. A good problem-solving ability will help in resolving any issues that arise in the collection process. Additionally, you must be comfortable working in an office environment and adhere to work schedules.

We are looking for a dedicated and passionate Sales Girl to join our team in Tilak Nagar. This full-time position requires a proactive individual with good communication skills and a friendly disposition.Key Responsibilities:- Customer Engagement: Greet customers warmly and assist them in navigating the store to foster a welcoming shopping environment.- Product Knowledge: Understand and be able to explain the features and benefits of products to customers, ensuring they make informed choices.- Sales Transactions: Handle cash and card transactions accurately, ensuring a smooth checkout process for customers.- Inventory Management: Assist in maintaining inventory levels by restocking shelves and organizing products neatly.- Promotions and Sales: Inform customers about current promotions and suggest additional items that may interest them to boost sales.- Feedback Collection: Encourage customers to provide feedback on their shopping experience to help improve services.Required Skills and Expectations:Candidates must have a minimum of 2 years of experience in a retail sales role. A degree in B.A, B.B.A, B.Ed, B.Sc, or a professional diploma is preferred. Strong communication skills, a positive attitude, and the ability to work in a team are essential. We expect candidates to be detail-oriented, capable of multitasking, and willing to learn about our products to enhance customer service. Candidates should be adaptable and possess good problem-solving skills to handle customer queries efficiently.

We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.

We are looking for a motivated and enthusiastic Sales Girl to join our team in New Delhi. The ideal candidate will have 2 to 5 years of experience in sales and must be a female graduate, ready to work full-time from our office.Key Responsibilities:1. Assist Customers: Greet and help customers in selecting products. Provide information about features, prices, and promotions to enhance their shopping experience.2. Maintain Store Appearance: Ensure that the sales floor is organized and visually appealing. Keep merchandise displayed neatly and ensure shelves are stocked.3. Process Sales Transactions: Handle cash and card transactions accurately. Prepare receipts and manage the cash register efficiently.4. Build Customer Relationships: Engage with customers to create a welcoming environment. Address their needs and feedback to encourage repeat business.5. Meet Sales Targets: Work towards achieving daily and monthly sales goals. Identify opportunities to upsell or cross-sell products to maximize sales.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of retail operations and sales techniques is essential. The ability to work in a team and a positive attitude are vital. Being detail-oriented and able to handle transactions with accuracy is crucial for this role. Finally, a commitment to providing excellent customer service is expected to foster positive experiences for our shoppers.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

We are looking for a dedicated Sales Girl to join our team in Johripur. This is a full-time position suitable for candidates with 0 to 1 year of experience. Ideal for female applicants holding a B.A, B.C.A, B.B.A, B.Com, or a relevant professional degree/diploma.Key Responsibilities:- Assist Customers: Engage with customers to understand their needs and provide relevant product recommendations, ensuring a satisfying shopping experience.- Product Knowledge: Learn about the products sold to effectively answer questions and provide accurate information to customers.- Sales Transactions: Handle cash and card transactions at the register, ensuring the accuracy of sales and providing proper receipts to customers.- Maintain Store Appearance: Keep the sales floor clean and organized, arranging products neatly to attract customers and enhance the shopping experience.- Inventory Management: Help monitor stock levels and notify the management when items need to be reordered, ensuring that the store is always well-stocked.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor to interact well with customers. A basic understanding of sales processes and customer service principles is essential. Ability to work in a team, be punctual, and capable of handling multitasking in a fast-paced environment is expected. A positive attitude, attention to detail, and a willingness to learn are also important for success in this role.

Promote and sell company's engineering instruments to various industries in India.Develop and maintain a strong relationship with clients and ensure customer satisfactionGenerate new business leads and build a robust sales pipelineDevelop and implement sales strategies to achieve sales targetsKeep up-to-date with market trends, industry developments, and competitor activities.Provide products demonstrations and technical support to customersPrepare and submit sales reports to management on a regular basis.Attend industry events, exhibitions, and conferences, to promote company's products and services.

Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.

A Project Manager is responsible for planning, executing, monitoring, and successfully delivering projects within the approved scope, budget, quality standards, and timeline. The role involves coordinating with stakeholders, managing resources, mitigating risks, and ensuring project objectives are achieved efficiently.

We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- Data Entry and Management: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- File Management: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- Communication Support: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- Document Preparation: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- Office Maintenance: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- Attention to Detail: Must have a keen eye for detail to avoid errors in data entry and document preparation.- Organizational Skills: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- Communication Skills: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- Basic Computer Proficiency: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.