Customer Management Job Vacancies in Delhi

We are looking for a dedicated Sales Girl to join our team in Johripur. This is a full-time position suitable for candidates with 0 to 1 year of experience. Ideal for female applicants holding a B.A, B.C.A, B.B.A, B.Com, or a relevant professional degree/diploma.**Key Responsibilities:**- **Assist Customers:** Engage with customers to understand their needs and provide relevant product recommendations, ensuring a satisfying shopping experience.- **Product Knowledge:** Learn about the products sold to effectively answer questions and provide accurate information to customers.- **Sales Transactions:** Handle cash and card transactions at the register, ensuring the accuracy of sales and providing proper receipts to customers.- **Maintain Store Appearance:** Keep the sales floor clean and organized, arranging products neatly to attract customers and enhance the shopping experience.- **Inventory Management:** Help monitor stock levels and notify the management when items need to be reordered, ensuring that the store is always well-stocked.**Required Skills and Expectations:**Candidates should have excellent communication skills and a friendly demeanor to interact well with customers. A basic understanding of sales processes and customer service principles is essential. Ability to work in a team, be punctual, and capable of handling multitasking in a fast-paced environment is expected. A positive attitude, attention to detail, and a willingness to learn are also important for success in this role.

Promote and sell company's engineering instruments to various industries in India.Develop and maintain a strong relationship with clients and ensure customer satisfactionGenerate new business leads and build a robust sales pipelineDevelop and implement sales strategies to achieve sales targetsKeep up-to-date with market trends, industry developments, and competitor activities.Provide products demonstrations and technical support to customersPrepare and submit sales reports to management on a regular basis.Attend industry events, exhibitions, and conferences, to promote company's products and services.

Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.

A Project Manager is responsible for planning, executing, monitoring, and successfully delivering projects within the approved scope, budget, quality standards, and timeline. The role involves coordinating with stakeholders, managing resources, mitigating risks, and ensuring project objectives are achieved efficiently.

We are looking for an experienced Store Manager for Taneira store to oversee daily operations and enhance customer experience at our store in Delhi. The ideal candidate will have 5 to 10 years of experience in retail management and will be responsible for leading the team and driving sales.Key responsibilities include:- **Team Leadership**: Train, motivate, and supervise staff to ensure they provide excellent customer service. Foster a positive and productive work environment.- **Sales Management**: Analyze sales reports and implement strategies to increase revenue. Set sales goals and monitor performance against targets.- **Inventory Control**: Manage inventory levels to ensure stock availability while minimizing excess. Coordinate with suppliers for timely replenishment.- **Customer Engagement**: Handle customer inquiries and complaints effectively. Develop loyalty programs to enhance customer satisfaction and retention.- **Operational Oversight**: Ensure store operations comply with company policies. Streamline processes to improve efficiency and productivity.Candidates should possess strong leadership skills and a deep understanding of retail dynamics. Excellent communication skills are essential for effective team management and customer interaction. Proficiency in inventory management software and basic financial reporting is also necessary. A proactive attitude and problem-solving skills are crucial for daily operations. As a female candidate for this role, we aim to create an inclusive environment where your expertise can guide the team towards success.

We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- **Data Entry and Management**: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- **File Management**: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- **Communication Support**: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- **Document Preparation**: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- **Office Maintenance**: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- **Attention to Detail**: Must have a keen eye for detail to avoid errors in data entry and document preparation.- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- **Communication Skills**: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- **Basic Computer Proficiency**: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.

We are seeking a dedicated and organized Back Office Assistant to join our team in Chandni Chowk, Delhi. This full-time position is ideal for a female candidate with 2 to 5 years of experience in office administration.The Back Office Assistant will be responsible for managing administrative tasks to support daily operations. Key responsibilities include:- **Data Entry**: Accurately input and maintain data in databases and spreadsheets, ensuring information is up-to-date and easily accessible.- **Documentation Management**: Organize and file documents, including invoices and reports, to maintain a tidy and efficient office space.- **Communication Support**: Assist in answering phone calls and responding to emails, ensuring smooth communication between departments and clients.- **Scheduling and Coordination**: Help in organizing meetings, appointments, and company events, ensuring all logistics are handled effectively.- **Inventory Management**: Monitor and maintain office supplies, ordering when necessary to ensure the team has the resources they need.Candidates should have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a team. Proficiency in Microsoft Office applications is essential, along with strong communication skills. A positive attitude and the ability to adapt to changing priorities are also important traits for success in this role.

Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

Ishwar Vedic Life Care is an Ayurvedic wellness company focused on providing natural healthcare and herbal wellness solutions. The company works on promoting Ayurvedic products for daily health care, digestive wellness, men wellness, and overall healthy lifestyle supportlocation Pitampura, DelhiHR Contact: Deepali

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.