Customer Management Job Vacancies in Delhi

We are seeking a dedicated Special Assistant to join our team in Maujpur, Delhi. This role is ideal for individuals with 0-3 years of experience and at least a 10th-grade education. As a Special Assistant, you will play a key role in supporting daily operations.nnKey Responsibilities:nn1. Administrative Support: Assist with routine office tasks, including organizing files and managing schedules to ensure smooth operations.n n2. Communication Coordination: Act as a point of contact by relaying messages and information between team members and external parties, fostering clear communication.nn3. Data Management: Help maintain records and databases, ensuring all information is accurate and up-to-date for efficient tracking and reporting.nn4. Meeting Assistance: Prepare materials for meetings and take notes, allowing for effective follow-up and documentation of key points discussed.nnRequired Skills and Expectations:nnCandidates should possess strong organizational skills and the ability to handle multiple tasks effectively. Good communication skills are essential to convey information clearly and professionally. A proactive mindset is necessary to anticipate needs and improve workflow. Basic computer skills are also required to perform administrative functions and manage data efficiently. Attention to detail is crucial for maintaining accuracy in tasks. The ideal candidate will be enthusiastic about learning and ready to contribute positively to the teams success.

Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are seeking a dedicated Immigration Consultant to join our team in Saket. This is a full-time position suitable for individuals with 0 to 5 years of experience. As an Immigration Consultant, you will assist clients in navigating the immigration process smoothly.Key Responsibilities:- Client Consultation: Engage with clients to understand their immigration needs and provide guidance on suitable options.- Document Preparation: Collect and organize necessary documents required for visa applications, ensuring accuracy and completeness.- Application Filing: Assist clients in completing visa applications and submit them to the relevant authorities on behalf of the clients.- Regulatory Updates: Stay informed about current immigration laws and regulations to ensure all advice is up-to-date and compliant.- Client Support: Provide ongoing support to clients throughout the immigration process, addressing any questions or concerns they may have.- Record Keeping: Maintain detailed records of client cases and applications for future reference and compliance.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills for effective client interactions. A basic understanding of immigration processes and regulations is preferred but not mandatory, as training will be provided. Attention to detail is crucial, as is the ability to manage multiple cases simultaneously. Candidates should be proactive, organized, and possess good problem-solving skills. A positive attitude and a willingness to learn are essential for success in this role.

We are looking for a dedicated Sales Girl to join our team in Karawal Nagar. The ideal candidate will have 1 to 3 years of experience in sales and hold a Bachelors degree (B.A). This is a full-time position that requires working from our office.Key Responsibilities:- Customer Assistance: Greet customers warmly and provide them with assistance to help them find products they need.- Product Knowledge: Learn about our products to effectively explain features, benefits, and uses to customers.- Sales Transactions: Handle cash or card transactions accurately while ensuring a smooth checkout process.- Inventory Management: Assist in restocking shelves and keeping track of inventory levels to ensure that products are always available.- Sales Goals: Meet or exceed daily sales targets set by the management to contribute positively to the teams performance.- Visual Merchandising: Help with arranging displays to create an appealing shopping environment for customers.Required Skills and Expectations:Candidates should possess strong communication skills to interact with customers effectively. A friendly and approachable demeanor is essential for building rapport and encouraging repeat business. Basic math skills are required for handling transactions, and attention to detail is important for maintaining inventory accuracy. The ideal candidate should be a team player, eager to learn, and capable of working in a fast-paced environment. Prior experience in a retail setting is an advantage, but a positive attitude and willingness to grow are equally important.

We are looking for a dedicated and passionate Sales Girl to join our team in Tilak Nagar. This full-time position requires a proactive individual with good communication skills and a friendly disposition.Key Responsibilities:- Customer Engagement: Greet customers warmly and assist them in navigating the store to foster a welcoming shopping environment.- Product Knowledge: Understand and be able to explain the features and benefits of products to customers, ensuring they make informed choices.- Sales Transactions: Handle cash and card transactions accurately, ensuring a smooth checkout process for customers.- Inventory Management: Assist in maintaining inventory levels by restocking shelves and organizing products neatly.- Promotions and Sales: Inform customers about current promotions and suggest additional items that may interest them to boost sales.- Feedback Collection: Encourage customers to provide feedback on their shopping experience to help improve services.Required Skills and Expectations:Candidates must have a minimum of 2 years of experience in a retail sales role. A degree in B.A, B.B.A, B.Ed, B.Sc, or a professional diploma is preferred. Strong communication skills, a positive attitude, and the ability to work in a team are essential. We expect candidates to be detail-oriented, capable of multitasking, and willing to learn about our products to enhance customer service. Candidates should be adaptable and possess good problem-solving skills to handle customer queries efficiently.

We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.

We are looking for a motivated and enthusiastic Sales Girl to join our team in New Delhi. The ideal candidate will have 2 to 5 years of experience in sales and must be a female graduate, ready to work full-time from our office.Key Responsibilities:1. Assist Customers: Greet and help customers in selecting products. Provide information about features, prices, and promotions to enhance their shopping experience.2. Maintain Store Appearance: Ensure that the sales floor is organized and visually appealing. Keep merchandise displayed neatly and ensure shelves are stocked.3. Process Sales Transactions: Handle cash and card transactions accurately. Prepare receipts and manage the cash register efficiently.4. Build Customer Relationships: Engage with customers to create a welcoming environment. Address their needs and feedback to encourage repeat business.5. Meet Sales Targets: Work towards achieving daily and monthly sales goals. Identify opportunities to upsell or cross-sell products to maximize sales.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of retail operations and sales techniques is essential. The ability to work in a team and a positive attitude are vital. Being detail-oriented and able to handle transactions with accuracy is crucial for this role. Finally, a commitment to providing excellent customer service is expected to foster positive experiences for our shoppers.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.