CRM Executive Job Vacancies in Delhi

About Nexa ConsultancyNexa Consultancy is a Canadian company based in Surrey, British Columbia. We hire directly (we are not a placement agency), and our India team works remotely with our Canada-based team.The roleWe are hiring one India-based executive who handles two things: the day-to-day backend operations that keep client files accurate, and Nexa's digital marketing. That means short-form video, social posts and Meta ads.What you will doBackend operations- Prepare, check and organise client documents, including editing, filling, merging and signing PDFs in Adobe Acrobat- Keep the CRM up to date and accurate after every client interaction- Send and track client follow-ups so nothing is missed- Maintain clean, complete records and trackers (Google Sheets / Excel)- Take part in client meetings on Zoom and Google Meet (camera on)Digital marketing- Edit Reels and short videos for Instagram, Facebook and YouTube- Create social media posts (design, captions and scheduling)- Run and monitor Meta ads: set up campaigns, manage budgets, track cost per lead (CPL) and report resultsWhat you need (you must show proof of every item below)- A portfolio of Reels and short videos you edited, plus social posts you created- Hands-on Meta Ads Manager experience: at least one real campaign you ran yourself, with its budget, cost per lead and results- Hands-on Adobe Acrobat PDF editing: edit, fill, merge and sign- Backend support experience: documents, CRM updates, follow-ups and records- Fluent spoken and written English and Hindi (the first round includes answers in both)- Comfortable on client Zoom and Google Meet calls with your camera on and your face visible the whole time (a work requirement for client meetings)- Your own laptop with a good camera, a noise-cancelling headset, reliable Wi-Fi and an inverter or power backup. You must confirm all four when you apply- Able to work the full-time fixed shift below, with no other job that clashesClient-facing role- Your camera must be on and your face visible throughout every client meeting.- We expect professional, confident conduct and a polished way of presenting to clients.- We work with international clients across time zones, so you must be comfortable with night-time working hours (IST).Shift (full-time, fixed)12:00 PM - 8:00 PM Pacific Time, Monday to Saturday (12:30 AM - 8:30 AM IST).PayPay is discussed in the interview.How to apply1. Apply with your CV and answer the two screening questions below.2. Every applicant then completes the Nexa first-round video interview (about 15 minutes). We email you your questions. Please wait for that email, then record your answers and submit through the link in it.3. Shortlisted candidates are invited to a Google Meet interview with Karan Verma at Nexa Consultancy.Screening questions (required)1. Share a link to your portfolio of edited Reels/short videos and social posts (Google Drive, Instagram, YouTube or a portfolio site; please make sure the link is viewable).2. Describe one Meta (Facebook/Instagram) ad campaign you ran yourself: the objective, total budget, cost per lead (CPL), number of leads and the result.We review every application against the requirements above. Applications without a portfolio link and a real Meta campaign example cannot be shortlisted.

We are looking for a motivated and enthusiastic IT Sales Executive to join our team. The candidate will be responsible for generating leads, connecting with potential clients, understanding their requirements, promoting our IT products and services, and converting prospects into customers.Key Responsibilities:Generate leads through calls, emails, social media, and other channels.Contact potential clients and understand their business requirements.Present and explain IT products and services to clients.Follow up with leads and maintain regular communication.Build and maintain strong relationships with new and existing clients.Prepare quotations and coordinate with clients during the sales process.Achieve assigned sales targets and maintain records of sales activities.Candidate Preferences:Good communication and interpersonal skills.Good convincing and negotiation skills.Basic understanding of IT products and services.Freshers with good communication skills can apply.Prior sales or business development experience will be an advantage.Willingness to learn and grow in the IT sales field.

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are looking for a Business Development Executive with 3 to 6 years of experience to join our team in Nehru Place. You will play a crucial role in driving the growth and success of our business.Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to discover potential clients and new business avenues.- Develop Relationships: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction throughout the sales process.- Prepare and Present Proposals: Create compelling business proposals and present them to potential clients, explaining how our services can meet their needs.- Collaboration with Teams: Work closely with marketing and product teams to align business strategies and improve service offerings in response to client feedback.- Maintain Sales Reports: Keep accurate records of sales activities, client interactions, and follow-ups to track performance and identify areas for improvement.Required Skills and Expectations:Candidates must hold a Masters degree or a Post Graduate Diploma, ideally with an MBA or PGDM. Strong communication and negotiation skills are essential to effectively interact with clients. A team-oriented attitude is important for successful collaboration with colleagues across departments. Candidates should have excellent analytical skills to assess market data and make informed decisions. A proactive approach to problem-solving and a strong commitment to achieving targets will be highly valued. Familiarity with CRM software will be an added advantage.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

Generate qualified leads through referrals, networking, site visits, digital platforms, and channel partners.Meet homeowners, architects, interior designers, builders, and corporate clients to understand project requirements.Conduct client meetings, presentations, and design consultations to showcase company offerings.Coordinate with the design team to prepare proposals, quotations, and project estimates.Build and maintain strong relationships with architects, interior designers, real estate developers, contractors, and channel partners.Identify new business opportunities in residential and commercial interior projects.Follow up with prospects and convert inquiries into confirmed projects.Negotiate commercial terms and close sales while ensuring customer satisfaction.Maintain accurate records of leads, client interactions, and sales activities in the CRM.Achieve monthly and quarterly sales targets and revenue goals.Coordinate with execution and project teams to ensure smooth project handover.Stay updated on market trends, competitor offerings, and emerging design concepts.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

We are looking for a motivated Sales Executive who can generate leads, connect with potential clients, and close deals for our IT & digital marketing services. This role is ideal for someone who is confident in communication and wants to build a career in sales with high earning potential.

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.

As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.- Data Management: Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.- Feedback Collection: Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.- Support Sales Team: Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.- Reporting: Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Customer Retention & CRM Growth OfficerRemote UK Business International Applicants WelcomeWe are partnering with a well-established, multi-branch automotive service group in the United Kingdom to hire a Customer Retention & CRM Growth Officer.This is a remote, full-time opportunity with direct impact on business performance, repeat revenue, and workshop utilisation across multiple UK locations.This role focuses on customer lifecycle management and structured retention campaigns not social media marketing.About the OpportunityOur client operates busy automotive workshops and is looking to strengthen its customer retention systems to ensure consistent repeat bookings for MOT and servicing.The selected candidate will take ownership of reminder campaigns, CRM management, and structured follow-up activity that directly drives bookings and customer loyalty.This is a measurable, performance-driven role tied to real business outcomes.Key Responsibilities* Manage MOT and servicing reminder campaigns (Email & SMS)* Create and optimise campaigns using Mailchimp or similar platforms* Set up and manage WhatsApp Business customer workflows* Maintain and update CRM/customer databases (Excel or garage management systems)* Follow up with customers who have not booked after reminders* Conduct outbound calls to assist customers with bookings* Request and manage Google Reviews post-service* Execute weekly and monthly retention campaigns* Maintain accurate records and notes within CRM* Track and report on retention and booking performance metricsWorking Hours* Monday to Friday* 8:30 AM 5:30 PM UK Time (GMT)* Approximately 2:00 PM 11:00 PM India Time (depending on daylight saving)Compensation* INR 6,00,000 per year (or 5,000 equivalent)Performance-based incentives linked to retention and booking outcomesThis compensation is positioned competitively for long-term international remote employment.Required Experience* 25 years experience in:* Customer service* CRM management* Retention marketing* Appointment coordination* Experience making daily outbound customer calls* Experience managing structured databases or CRM systems* Experience creating and managing email or SMS campaigns* Automotive industry experience is advantageous but not mandatory.Preferred Technical Skills* CRM or garage management systems* Microsoft Excel or Google Sheets* Mailchimp or similar email marketing tools* WhatsApp Business* SMS campaign platforms* Google Reviews/customer feedback systemsCandidate Requirements* English proficiency at C1 Advanced level* Clear, professional communication suited to UK customers* Comfortable handling outbound calls daily* Strong organisational skills and attention to detail* Quiet professional home workspace* Reliable high-speed internet* Ability to maintain confidentiality and follow data protection standardsPerformance MeasurementSuccess in this role will be measured by:* Repeat booking rate* Customer retention percentage* Customer reactivation outcomes* Review generation rate* Campaign-to-booking conversionCareer ProgressionThis opportunity offers structured growth into:* Customer Success Leadership* CRM Management* Retention Strategy LeadershipAs the client continues expanding, leadership pathways will open.Application Process* Direct applicants only (Email your resumes/CV at: anthony@affinitysteps.com)* Shortlisted candidates will complete a short paid assessment* Hiring timeline: 24 weeks

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Job Summary:We are seeking a proactive and results-driven B2B Sales Executive to accelerate business growth for our premium portfolio of herbal extracts, essential oils, and carrier oils. In this role, you will be responsible for identifying new B2B opportunities across the pharmaceutical, cosmetic, and food industries. You will manage existing client relationships and achieve strategic sales targets to expand our footprint throughout the domestic Pan-India market.Key Responsibilities:-1.Business Development: Identify and onboard new B2B clients, including manufacturers in the skincare, ayurvedic, and nutraceutical sectors.2.Lead Generation: Conduct market research to find potential leads through cold calling, LinkedIn networking, and industry trade shows.3.Account Management: Maintain and grow relationships with existing distributors and bulk buyers to ensure repeat orders and long-term partnerships.4.Negotiation & Closing: Handle inquiries, provide accurate price quotations, negotiate contract terms, and close sales deals.5.Market Analysis: Monitor competitor activities, pricing trends, and emerging demands for specific herbal extracts or essential oils.6.Reporting: Maintain updated records in the CRM and provide weekly sales forecasts and performance reports to management.Qualifications & Skills:-*Education: Bachelors degree in any field.*Experience: 2 - 5 years of experience in B2B sales or relevant experience, preferably in the herbal, chemical, or pharmaceutical industry.*Communication: Fluent in English and Hindi; excellent negotiation and presentation skills are essential.*Soft Skills: Self-motivated, resilient, and capable of working in a target-driven environment.Tools: Proficiency in MS Office (Excel/PowerPoint) and experience with CRM software (e.g., Salesforce, Zoho).Why join Green Vibes Biotech?1. Opportunity to work with a growing leader in the natural wellness and botanical solutions space.2. Competitive salary with performance based incentives & commission

The Performance Marketing Specialist atBharataagman is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Key responsibilities:1. Identify new business opportunities: Research and analyze market trends to identify potential areas for business growth.2. Develop and implement business strategies: Create and execute strategies to penetrate new markets and increase revenue.3. Build and maintain relationships: Establish and maintain relationships with clients, partners, and stakeholders to drive business growth.4. Lead sales efforts: Direct sales teams to achieve revenue targets and drive business development activities.5. Drive business expansion: Expand the company's market reach by exploring new business opportunities and partnerships.Required skills and expectations:1. 4-8 years of experience in business development or related field: Demonstrated experience in driving business growth and achieving revenue targets.2. Strong communication and negotiation skills: Ability to effectively communicate with clients, partners, and internal teams to drive business objectives.3. Proven track record of successful business development: Demonstrated ability to identify new business opportunities and drive business expansion.4. Strong leadership and team management skills: Ability to lead and motivate sales teams to achieve business goals.5. Analytical and strategic mindset: Ability to analyze market trends, develop business strategies, and make data-driven decisions for business growth.

Key Responsibilities & RolesLead Generation & Sales: Identifying potential customers through networking, cold calling, and email outreach to build a sales pipeline.Client Relationship Management: Building and maintaining strong, long-term relationships with new and existing clients.Pitching & Negotiation: Delivering presentations, preparing proposals, and negotiating terms to close deals.Market Analysis: Researching industry trends to identify new business opportunities and competitive advantages.Strategy Implementation: Developing sales strategies to reach targets and tracking key performance indicators (KPIs).

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.