Hiring For 12th Pass Freshers - Customer Care Executive

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi.

Key Responsibilities:

- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.

- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.

- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.

- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.

- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.

Required Skills and Expectations:

- A minimum education level of 12th pass is necessary for this position.

- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.

- You should possess good listening skills to fully understand customer concerns and provide effective solutions.

- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.

- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 28 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home