Customer Management Job Vacancies in Odisha

We are looking for a Delivery Associate to join our team in Sambalpur. This role is ideal for individuals who are motivated and eager to work in a fast-paced environment. The successful candidate will ensure timely and safe deliveries while providing excellent customer service.Key Responsibilities:- Deliver Packages: Safely transport and deliver packages to various locations, ensuring accuracy and timeliness.- Plan Routes: Use navigation tools to plan the best routes for efficient deliveries, minimizing delays and maximizing productivity.- Maintain Vehicle: Ensure the delivery vehicle is clean and well-maintained, reporting any issues to the supervisor promptly.- Customer Interaction: Communicate effectively with customers when making deliveries, providing them with information as needed and maintaining a positive attitude.- Document Deliveries: Keep accurate records of deliveries made, including signatures and any issues that may arise during the delivery process.Required Skills and Expectations:- Candidates should have completed their 12th grade.- A valid driver's license is essential, and experience in driving is preferred but not mandatory.- Strong communication skills are vital to interact with customers and resolve any issues.- The candidate must be organized and detail-oriented to manage deliveries efficiently.- A strong sense of responsibility and reliability is expected, as this role requires adherence to delivery schedules and safety protocols.We welcome young, committed, and energetic male candidates to apply for this full-time position.

A Jewelry Sales Associate or Executive is Responsible for Providing High-quality Customer Service, Driving Sales, and Building Lasting Client Relationships in a Retail Environment. Key Duties Include Assisting Customers with Product Selection, Providing In-depth Knowledge About Gemstones and Metals, and Maintaining Inventory.

Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. This role is ideal for individuals who enjoy working in a fast-paced environment and are committed to ensuring timely deliveries.Key Responsibilities:- Deliver Packages: Safely transport packages to customers addresses, ensuring they arrive on time and in good condition.- Route Planning: Use navigational tools to plan the most efficient delivery routes, helping to optimize travel time.- Customer Communication: Interact professionally with customers during deliveries, addressing any questions or concerns they may have.- Documentation: Maintain accurate records of deliveries, including collecting signatures and checking off items to ensure everything is accounted for.- Vehicle Maintenance: Keep the delivery vehicle clean and well-maintained, reporting any mechanical issues promptly.Required Skills and Expectations:- Knowledge of local roads and neighborhoods in Bhubaneswar is essential for efficient route planning.- Strong communication skills are necessary for effectively interacting with customers and colleagues.- Ability to handle packages safely, demonstrating care and attention during deliveries.- Must possess a valid drivers license and a clean driving record as driving is a central part of this job.- A positive attitude, reliability, and the ability to work independently are highly valued, along with being a team player who can adapt to changing environments. This position requires a male candidate with at least a 10th-grade education, offering an opportunity for individuals with little to no experience to begin their career in logistics.

We are looking for a motivated and responsible Ground Staff Supervisor to oversee daily operations at our facility in Angul, India. This role is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry. As a Ground Staff Supervisor, you will be responsible for ensuring smooth operations at the airport or facility. Your key responsibilities include:1. Supervising Ground Operations: Monitor daily activities and ensure that staff is performing their tasks efficiently and safely.2. Training Staff: Conduct training sessions for new employees, teaching them about safety protocols and customer service standards.3. Customer Service: Assist passengers with inquiries and complaints, aiming to provide a positive experience for all travelers.4. Coordination: Work closely with other departments to ensure seamless operations, including baggage handling and check-in processes.5. Safety Compliance: Ensure that all activities adhere to safety regulations and company policies to maintain a secure environment for staff and passengers.To succeed in this role, you should have strong communication skills, a team-oriented mindset, and the ability to remain calm under pressure. Attention to detail and problem-solving abilities are also essential for addressing any operational challenges. A positive attitude and a willingness to learn will help you excel as a Ground Staff Supervisor.

The Ground Staff Supervisor will oversee airport ground operations, ensuring all processes run smoothly and efficiently at the Kendrapara location. This role is ideal for freshers eager to start their careers in the aviation industry.Key Responsibilities:1. Team Coordination: Supervise the ground staff to ensure effective teamwork and communication among all members, facilitating a harmonious work environment.2. Operational Oversight: Monitor daily ground operations, including baggage handling, passenger assistance, and check-in procedures, to maintain high service standards.3. Safety Compliance: Ensure all safety protocols and regulations are adhered to, conducting regular inspections and training for the ground staff.4. Customer Service: Address passenger concerns and queries, ensuring a polite and efficient service that enhances the customer experience at the airport.5. Reporting: Maintain records of operations and prepare reports for management, highlighting any issues and suggesting improvements.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to lead a team effectively. A proactive attitude with problem-solving abilities is essential, allowing for quick resolution of issues as they arise. Attention to detail is crucial for monitoring operations and ensuring compliance with safety regulations. Candidates must also demonstrate a commitment to customer service, always striving to provide a positive experience for passengers. Freshers with a passion for the aviation industry and a willingness to learn will thrive in this role.

As an Airline Supervisor, you will be responsible for overseeing airport operations and ensuring a smooth travel experience for passengers. Your role is crucial in managing staff and coordinating with different teams. Key Responsibilities:- Oversee Daily Operations: Supervise daily airport functions, ensuring all processes run smoothly, from check-in to boarding, aiding in timely flights.- Manage Staff: Lead a team of ground staff, providing guidance and support to ensure tasks are performed efficiently and correctly.- Customer Service: Address passenger inquiries and resolve complaints promptly, ensuring a high level of customer satisfaction.- Safety Compliance: Ensure that all safety regulations are followed by staff and that the airport adheres to industry standards for safety.- Coordination: Work collaboratively with airport authorities, airline personnel, and other departments to coordinate schedules and resources effectively.- Reporting: Maintain accurate records and reports on operations, staff performance, and customer feedback for continuous improvement.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- Leadership abilities to motivate and guide staff in a fast-paced environment.- Basic problem-solving skills for addressing issues quickly and efficiently.- Attention to detail to ensure all operations comply with safety and quality standards.- A positive attitude and ability to work well under pressure, especially during peak travel times.- Flexibility to handle various shifts, as airline operations run around the clock.

We are looking for a Flight Operator in Bhubaneswar, India, who will play a key role in managing flight operations. This entry-level position is ideal for those eager to start their career in the aviation industry.Key Responsibilities:- Monitor Flights: Oversee scheduled arrivals and departures, ensuring all flights operate on time.- Coordinate with Teams: Work closely with pilots, ground staff, and air traffic control to guarantee smooth operations and safety compliance.- Handle Documentation: Prepare and manage flight-related documents, ensuring accuracy and availability for regulatory audits.- Assist Passengers: Provide assistance to travelers, addressing inquiries and ensuring a positive travel experience.- Report Issues: Quickly report operational concerns or delays to management for prompt resolution.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess strong communication skills to interact effectively with various teams and customers. Organizational abilities are essential to manage time-sensitive operations smoothly. A basic understanding of aviation will be an asset, but training will be provided for those new to the field. Applicants should also be able to work flexible hours, including weekends, as this is a full-time role. A commitment to safety and teamwork is crucial, as you will be part of a collaborative environment aimed at providing excellent service and ensuring the success of our flight operations.

We are looking for a dedicated Airline Customer Service Executive to join our team in Bhubaneswar. This full-time position is perfect for individuals with 0 to 1 year of experience who are eager to start a career in the aviation industry. As an Airline Customer Service Executive, you will play a vital role in ensuring a positive experience for our customers.Key Responsibilities:- Assist Passengers: Greet and assist passengers with their inquiries, bookings, and concerns to ensure a pleasant travel experience.- Handle Reservations: Manage flight reservations, cancellations, and changes by accurately processing requests through the companys systems.- Provide Information: Offer details on flight schedules, fare policies, and travel regulations to help customers make informed decisions.- Resolve Issues: Address and resolve customer complaints or issues quickly and effectively, maintaining a high level of customer satisfaction.- Coordinate with Staff: Work closely with ground staff and other departments to ensure seamless service and communication throughout the passenger's journey.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers. A polite and friendly demeanor is essential, along with the ability to work well in a team environment. Basic knowledge of computer systems is preferred for managing bookings and inquiries. Candidates must be able to handle pressure during peak travel times while maintaining professionalism. A high level of patience and problem-solving skills is crucial to address customer needs efficiently.