79

Customer Management Job Vacancies in Patna

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Hiring Fresher / Customer Care Executive / 12th Pass

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
View all details
Apply

Airline Customer Service Representative Jobs For 10th Pass Freshers

Fly Careers

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.
View all details
Apply

Hiring Operation Executive For Patna

Job Jerky

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Patna
Team Leader Customer Care Facility Manager Maintenance Operations Utility Maintenance Office Coordinator
We are looking for an Operation Executive to join our team in Patna. In this role, you will play a crucial part in ensuring smooth operational processes within the organization. The ideal candidate should have 1 to 4 years of relevant experience and hold a B.A. degree.**Key Responsibilities:**- **Process Coordination:** Organize and coordinate daily operations to ensure efficiency and effectiveness in workflows.- **Data Management:** Maintain accurate records and databases to support operational activities and decision-making.- **Performance Monitoring:** Track and analyze operational performance metrics, identifying areas for improvement to enhance productivity.- **Communication Liaison:** Serve as a point of contact between different departments to facilitate communication and resolve any operational issues.- **Reporting and Documentation:** Prepare detailed reports on operations and performance to share with management for strategic planning.- **Customer Support:** Assist in addressing customer inquiries or issues, ensuring a high level of service and satisfaction.**Required Skills and Expectations:**The candidate should possess strong organizational skills and attention to detail to effectively manage multiple tasks. Excellent communication skills are essential for collaborating with various teams and stakeholders. A problem-solving mindset is crucial for identifying operational challenges and suggesting solutions. Proficiency in using office software like MS Office is expected, as well as a strong ability to analyze data. The role requires a proactive attitude, adaptability in a fast-paced environment, and a commitment to continuous improvement.
View all details
Apply

Sales Executive — Fitness / Gym

Soham HR Solutions

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Hiring Freshers || Restaurant Manager

Asli Bihari Dabha

  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Patna
Hotel Customer Handling
Manage restaurant staff and reception
View all details
Apply

Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
View all details
Apply

Opening For Assistant Human Resource (Female Candidates Required)

Gramin Khadya Yojna

  • 2 - 5 yrs
  • 1.5 Lac/Yr
  • Boring Road Patna
Time Management Customer Care Interviewing Candidates
Good looking best knowledge
View all details
Apply

Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Offline Data Entry Computer Operator Customer Care Passport Checking Ticket Booking Air Hostess Man Management Ticketing Executive
Urgent Hiring For Ground Staff Job Location All Over India Salary Package 30k to 35kWork Experience Fresher And one yearjob Location Mumbai Delhi Chandigarh Patna Jaipur Chennai
View all details
Apply

Telephonic For Loan Advisor Jobs (Freshers)

Check Point

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Sales Skills Client Relationship Management Problem Solving Mortgage Loans Financial Analysis Communication Skills Business Loan Customer Service Housing Loan Loan Processing Home Loans
We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.
View all details
Apply

Interview For Airport Manager || 12th Pass - Freshers

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
View all details
Apply

Sales Manager

Sky Enterprises Pvt Ltd

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Dak Bunglow Road Patna
Sales Operations Leadership Customer Relationship
We have vacant of 24 Sales Manager Jobs in Dak Bunglow Road, Patna Experience Required : 1 Year Educational Qualification : B.A, B.Arch, B.C.A, B.Com Skill Sales Operations, Leadership, Customer Relationship etc.
View all details
Apply

Sales Manager

Swadha Enterprises Pvt Ltd

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Relationship Retail Sales Leadership
We have vacant of 23 Sales Manager Jobs in Dackbanglo chouraha Patna Experience Required : 1 Year Educational Qualification : B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill Customer Relationship, Retail Sales, Leadership etc.
View all details
Apply

Customer Care Executive Fresher

Indo Job Solutions

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
View all details
Apply

Regional Sales Manager (Male)

Lakshmi North East Solutions (LNES)

Fmcg Sales Direct Sales B2B Sales B2c Sales Customer Acquisition Communication Negotiation Skills Presentation Skills Marketing
- Develop and manage dealer/distributor networks in assigned territories.- Drive sales growth and achieve monthly targets.- Identify and onboard new customers in the furniture and plywood industry.- Maintain strong relationships with channel partners, OEMs, and architects.- Monitor competitor activities and market trends.- Experience in PVC Edge Band / Laminates / Plywood / Furniture Hardware industry preferred.- Minimum 2-6 years of relevant field sales experience.
View all details
Apply

Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
View all details
Apply

Opening For Tele Caller

Ks Homes Pvt Ltd

  • 1 - 5 yrs
  • Bailey Road Patna
Marketing Communication Sales Motivating Skill Customer Management Outbound Sales
Tele sales
View all details
Apply

Restaurant Manager

BS Infinity Lubes

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Patna
Hotel Customer Handling Hotel Restaurant Food Costing Restaurant Staff Steward Activities
Job TitleRestaurant Manager---About the RestaurantAhuna The Swad Of Champaran is a Patnabased restaurant specializing in Ahuna / Champaran Meat (also known as handi meat), a traditional Bihari delicacy. Signature dishes include handi mutton, handi chicken, other non-veg specialties, slow-cooked in earthen pots with mustard oil, ghee, garlic, onions, ginger and whole spices. The dining ambiance is casual to semi-casual, offering dine-in, home delivery, takeaway, and diverse menu items (veg & non-veg, breads, biryani, Chinese styles, etc.). Average cost is approx 350 for two. ---Role SummaryThe Restaurant Manager will oversee day-to-day operations of the outlet: ensuring quality of service and food, managing staff, handling customer relations, maintaining hygiene & compliance, driving sales, and ensuring profitability. The Manager acts as the bridge between kitchen, front-ofhouse, and ownership/franchise management (if applicable).---Key ResponsibilitiesArea ResponsibilitiesOperations Management Oversee daily service from open to close: front-of-house & back-of-house coordination. Ensure kitchen delivers the authentic taste of Ahuna dishes (slow cooking, sealed handi, signature spices) without compromising on quality. Monitor inventory, ordering of supplies, control waste.Staff Management Hire, train, schedule, supervise restaurant staff (servers, cooks, cleaners, etc.). Maintain team performance and morale. Ensure staff are aware of the special requirements of Ahuna cooking and presentation.Customer Experience Ensure customer satisfaction: prompt service, complaint handling, quality of food & ambience. Monitor feedback (online reviews, direct feedback) & improve accordingly. Maintain standards of cleanliness, hygiene, presentation.Financial Management Track sales, costs (food, labour, utilities), profit margins. Manage budget, costcontrol, pricing strategy for menu items. Forecast demand, manage peak hours efficiently.Quality & Standards Ensure compliance with food safety laws, health & safety standards. Maintain high hygiene & sanitation. Uphold restaurant policies and brand standards. Ensure consistency in food taste, portion size, presentation.Marketing & Promotion Work with ownership/marketing team to plan promotions, special offers, tie-ups to attract customers. Manage local outreach (social media, Zomato etc.).Reporting & Administration Prepare daily/weekly/monthly reports (sales, staff, inventory, customer feedback). Ensure legal compliances (licenses, labour laws). Maintain documentation (logs, rota, expense sheets).---Required Skills & QualificationsProven experience as Restaurant Manager or in similar supervisory role in a non-veg/Indian cuisine restaurant.Good understanding of food preparation, especially traditional styles (earthen pot cooking etc.), to maintain authenticity.Strong people management skills: leadership, communication, motivating staff.Good customer service orientation.Basic financial skills: budgeting, cost control, P&L management.Good problemsolving skills, ability to handle pressure, manage during peak times.Knowledge of health & safety / food safety regulations.Flexible with timings (including weekends, evenings).---Desirable / Nice-to-HaveFamiliarity with Ahuna / Champaran Meat cooking style or Bihari non-veg cuisine.Experience in handling delivery/takeaway operations.Some marketing or promotional experience (local outreach, online platforms like Zomato).Ability to speak local languages (Hindi, Bhojpuri) for ease of staff & customer interaction.
View all details
Apply

Assistant Manager CRM

Bhushan International

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Patna
CRM Sales SAP CRM Negotiation Skills Problem Solving Team Leader Customer Relationship Complaint Handling Communication
We have vacant of 1 Assistant Manager CRM Job in Patna, Experience Required : 2 Years Educational Qualification : B.Sc, B.Tech, M.B.A/PGDM Skill CRM Sales, SAP CRM, Negotiation Skills, Problem Solving, Team Leader, Customer Relationship, Complaint Handling, Communication etc.
View all details
Apply

Walk-in | Urgent Requirement For Receptionist (female Candidates Preferred)

Job Finders

Typist Basic Computer Skills Communication Management Skills Presentation Skills Writing Skills Punctual Good Personality Microsoft Excel Good Typing Microsoft Office Receptionist Activities Administrative Skills Public Relation Customer Calling
Urgent Hiring for Receptionist
View all details
Apply

Field Sales Executive

Ecora Bioceuticals Pvt. Ltd.

Direct Sales Selling Skills Field Sales Corporate Sales Customer Relationship Agency Sales Negotiation Skills Marketing Communication Management Skills Channel Sales b2c Marketing
Position: Veterinary AssociateA Veterinary Associate job is to promote and sell pets nutritionists / food supplements product of the company's.Meeting with professionals like doctors, distributors by building strong relationships.Explaining product features and benefits.Meeting sales targets, and distributing product samples. Location: Mumbai / Gujarat / Delhi / Jaipur / Lucknow / Patna / Agartala / Guwahati / Kolkata Qualification: B.Sc (Zoology)/ B. Pharma / B.VSc (Animal Nutrition)Interested candidate can share resume on hr@ecorabioceuticals.inCall or WhatsApp: 91+ 98196 43644
View all details
Apply

Openings For Ground Staff Supervisor || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Ground Manager Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 7980520169
View all details
Apply

Passenger Service Associate - Full Time - Freshers

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
We are looking for a Passenger Service Associate to join our team in Patna, India. This role is ideal for individuals who are enthusiastic about customer service and enjoy helping people.As a Passenger Service Associate, your key responsibilities will include greeting passengers with a warm and friendly attitude. You will assist travelers in checking in, provide information about flights, and help with any inquiries they may have. You will also be responsible for handling luggage and ensuring that all passenger services are delivered efficiently.To succeed in this role, you should possess excellent communication skills, as you will interact with passengers from diverse backgrounds. A strong sense of responsibility and attention to detail is essential, as you will manage important tasks that impact the travel experience. You should be able to work well in a team setting and maintain a positive attitude, even during busy times. Basic computer skills are required to assist with check-in processes and manage passenger information.We encourage applicants with a school education level of at least a 10th pass, and no prior experience is required. Enthusiasm for customer service and a desire to learn and grow in the travel industry are key expectations for this position. If you are eager to start your career in a dynamic environment, we would love to hear from you!
View all details
Apply

Hiring For 10th Pass Freshers - Airport Terminal Services Agent

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent in Patna, India. This role is ideal for individuals looking to start their career in the aviation industry, requiring minimal experience and a passion for customer service.As an Airport Terminal Services Agent, your responsibilities will include:- **Customer Assistance**: You will greet and assist passengers with check-in, baggage handling, and provide information about flights and airport services. Your friendly demeanor will help ensure a positive travel experience.- **Check-In Process**: You will manage the check-in counter, processing passengers tickets and luggage efficiently while adhering to safety and security policies.- **Problem Solving**: If issues arise, such as flight delays or cancellations, you will communicate effectively with passengers, offering solutions and alternatives to ensure customer satisfaction.- **Collaboration**: You will work closely with airline staff, security, and other airport services to maintain smooth operations and assist with any emergencies or special requests.To succeed in this role, you should have strong communication skills and be comfortable interacting with diverse groups of people. A good understanding of customer service principles is essential. You must be detail-oriented, able to follow procedures, and maintain a calm demeanor under pressure. Being reliable and punctual is crucial, as the airport environment can be busy and fast-paced. A 10th-grade education is required, and you should be ready to work full-time from the office.
View all details
Apply

Hiring Fresher - Air Ticketing Executive - Itanagar

Flysky Job Solutions

Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
View all details
Apply

Sales Manager

Swadha Enterprises Pvt Ltd

  • 1 - 7 yrs
  • Patna
Good Communication Skills Customer Calling Team Leader Client Coordination Customer Relationship Retail Sales Direct Sales Direct Marketing Channel Sales Lead Generation
We are looking for 23 Sales Manager Posts in Dackbanglo chouraha Patna with deep knowledge in Good Communication Skills, Customer Calling, Team Leader, Client Coordination, Customer Relationship, Retail Sales, Direct Sales and Required Educational Qualification is : B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree
View all details
Apply

Opening For Sales Manager

BS Infinity Lubes

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Patna
Sales Field Sales Customer Relationship Retail Sales Sales Operations Corporate Sales Channel Sales Direct Marketing Direct Sales Marketing Communication
Job Summary:The Sales Manager Lubricants & Grease is responsible for driving sales growth, developing new markets, and maintaining strong customer relationships within the automotive, industrial, and commercial lubricant segments. This role involves strategic planning, business development, and team leadership to achieve sales and revenue targets.---Key Responsibilities:Develop and implement sales strategies to increase market share in lubricants and grease products.Identify and appoint new distributors, dealers, and bulk customers in target regions.Maintain strong relationships with existing clients and ensure high customer satisfaction.Conduct regular market research and competitor analysis to identify new business opportunities.Achieve monthly, quarterly, and annual sales targets as per business objectives.Lead, train, and motivate the sales team to enhance performance and productivity.Coordinate with logistics and supply chain teams to ensure timely product delivery.Prepare detailed sales reports, forecasts, and performance analysis for management review.Represent the company in exhibitions, trade fairs, and promotional events.Ensure compliance with company policies, pricing structures, and credit control guidelines.---Qualifications & Skills:Bachelors degree in Business Administration, Marketing, or a related field (MBA preferred).Minimum 3-7 years of experience in lubricants, grease, or petroleum product sales.Strong knowledge of industrial and automotive lubricant products.Proven record of achieving sales targets and expanding market reach.Excellent communication, negotiation, and interpersonal skills.Ability to work independently and lead a team effectively.Proficiency in MS Office and CRM software.Willingness to travel extensively within assigned regions.---Key Performance Indicators (KPIs):Achievement of monthly and annual sales targets.Growth in dealer/distributor network.Customer retention and satisfaction rates.Market share improvement.Timely submission of reports and forecasts.
View all details
Apply

Openings For Back Office Manager || Freshers & Experienced

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a motivated Back Office Officer to support our daily operations in Patna, India. This role is ideal for candidates with 0 to 2 years of experience and a 12th-grade education, looking to start their career in a dynamic work environment.Key Responsibilities:1. **Data Entry**: Accurately input and manage information in databases, ensuring data integrity and confidentiality are maintained.2. **Documentation**: Organize and maintain company documents, ensuring all paperwork is filed correctly for easy access.3. **Support Operations**: Assist other departments by providing necessary administrative support, enhancing workflow and efficiency.4. **Customer Interaction**: Handle basic customer inquiries and provide assistance through email and phone communication when required.5. **Reporting**: Prepare and generate reports as needed, contributing valuable insights to the management team.Required Skills and Expectations:Candidates should have strong attention to detail, ensuring accuracy in all tasks. Good communication skills are essential for collaborating with team members and assisting customers. A basic understanding of computer applications and data management is necessary. Being organized and proactive in problem-solving is important for success in this role. Candidates should also be willing to learn and adapt to new processes quickly. A positive attitude and teamwork spirit will help create a productive work environment.
View all details
Apply

Customer Care Executive Fresher

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
View all details
Apply

Customer Care Executive Jobs For Higher Secondary Freshers

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
View all details
Apply
View More Jobs

Apply to 79 Customer Management Job Vacancies in Patna

  • Patna Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs