Customer Management Job Vacancies in Bangalore

We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- **Check-in Support:** Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- **Customer Service:** Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- **Safety Compliance:** Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- **Coordination with Teams:** Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.

Candidate should have prior experience in selling Elevators like home, Commercial and Residential Segments , should have eagerness to achieve sales targets month on month and be able to generate prospects on daily basis through social media, , architects , builders and so on.

We are looking for a Remote Customer Support Executive to join our team. This is a part-time work-from-home position based in Yelahanka, Bangalore. Freshers are welcome to apply, and applicants must have completed at least 10th grade. Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, and chat to address inquiries, resolve issues, and provide support. You will ensure that customers feel heard and valued in every interaction.2. **Issue Resolution**: Identify and troubleshoot customer problems effectively. Your ability to listen and understand their concerns is vital to finding quick and accurate solutions.3. **Product Knowledge**: Stay updated on our products and services to provide customers with the most accurate information and guidance. Being knowledgeable will help you assist customers better.4. **Documentation**: Record customer interactions and feedback in our system. Accurate documentation is essential for tracking issues and improving service quality.5. **Team Collaboration**: Work closely with other team members to share insights and enhance the customer experience. Teamwork is important in ensuring that customer needs are met efficiently.Required Skills and Expectations:Candidates must have strong communication and listening skills, along with a positive attitude and patience. Being detail-oriented is crucial for accurately resolving issues and documenting interactions. Since this position is remote, candidates should be self-motivated and comfortable using computers and various communication tools. A commitment to providing excellent customer service is essential.

Primary Role: 1. Handling customer enquiries 2. Providing quotations and following up to convert enquiries into work orders. 3. Following up on payments and ensuring timely collections. 4. coordination between sales, operations, and service teams. Key Skills & Qualifications: 1. Minimum Educational Qualification: Graduate 2. Experience: 2-6 years in Enterprise & B2B Sales 3. Gender: Female 4. Age: 24 to 35 years 5. Good English, Kannada and Hindi fluency.

As an Air Ticketing Associate, you will play a key role in facilitating travel arrangements for customers. You will be responsible for providing exceptional service and ensuring accurate ticketing processes.**Key Responsibilities:**- **Issue Tickets:** Process ticketing for flights, ensuring correct details and pricing are entered into the system to avoid any errors.- **Customer Assistance:** Respond to customer inquiries regarding flight schedules, prices, and policies to help them make informed travel decisions.- **Manage Bookings:** Handle booking changes and cancellations, ensuring that customers are kept informed of any updates to their travel plans.- **Maintain Records:** Keep accurate records of ticket sales and customer interactions, which helps in monitoring performance and improving services.- **Collaborate with Team:** Work closely with colleagues to share insights and resolve any ticketing or customer service issues promptly.**Required Skills and Expectations:**- Candidates should have completed at least their 10th grade education. - Previous experience in ticketing or customer service is preferred but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to effectively interact with customers and understand their needs.- Attention to detail is crucial to ensure accuracy in ticketing and handling customer requests.- Ability to work in a fast-paced environment and manage multiple tasks efficiently.- A positive attitude and willingness to learn will help you thrive in this role.

Candidate Should Be Be or Btech in Mech or Elect , Should Implement and Monitor Elevator Specific Quality Management Systems , Ensure Compliance with Elevator Safety Codes, Electrical Norms and Statutory Requirements

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

We are looking for a proactive Sales Coordinator to manage client communication and support our sales & design team.Responsibilities:Call leads and schedule meetings for designers and sales teamCoordinate daily appointments and follow-upsCollect and post client reviews/testimonialsHandle payment follow-ups with clientsCoordinate service requests and after-sales supportManage day-to-day coordination tasks across teamsRequirements:1-3 years experience in coordination / tele-calling / customer handlingGood communication and follow-up skillsBasic computer knowledge (Excel, WhatsApp, email)Organized, responsible, and detail-orientedPreferred: Experience in interior or real estate industry