Customer Management Job Vacancies in Bangalore

Candidate should have prior experience in selling Elevators like home, Commercial and Residential Segments , should have eagerness to achieve sales targets month on month and be able to generate prospects on daily basis through social media, , architects , builders and so on.

As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- **Manage Calls:** Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- **Handle Appointments:** Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- **Maintain Reception Area:** Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- **Process Mail and Packages:** Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.

We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- **Check-in Support:** Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- **Customer Service:** Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- **Safety Compliance:** Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- **Coordination with Teams:** Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.

Primary Role: 1. Handling customer enquiries 2. Providing quotations and following up to convert enquiries into work orders. 3. Following up on payments and ensuring timely collections. 4. coordination between sales, operations, and service teams. Key Skills & Qualifications: 1. Minimum Educational Qualification: Graduate 2. Experience: 2-6 years in Enterprise & B2B Sales 3. Gender: Female 4. Age: 24 to 35 years 5. Good English, Kannada and Hindi fluency.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

Candidate Should Be Be or Btech in Mech or Elect , Should Implement and Monitor Elevator Specific Quality Management Systems , Ensure Compliance with Elevator Safety Codes, Electrical Norms and Statutory Requirements

We are looking for a proactive Sales Coordinator to manage client communication and support our sales & design team.Responsibilities:Call leads and schedule meetings for designers and sales teamCoordinate daily appointments and follow-upsCollect and post client reviews/testimonialsHandle payment follow-ups with clientsCoordinate service requests and after-sales supportManage day-to-day coordination tasks across teamsRequirements:1-3 years experience in coordination / tele-calling / customer handlingGood communication and follow-up skillsBasic computer knowledge (Excel, WhatsApp, email)Organized, responsible, and detail-orientedPreferred: Experience in interior or real estate industry