Customer Management Job Vacancies in Noida

Team Leader - Collections Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2-3 Years in Tele-Collections Team: Manage 15-25 Collection Executives Salary: Up to 30,000 CTC + Performance KPI Job Type: Full-time On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435

We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!

We're Hiring! Sales Development Representative - Alibaba (Noida)Join a Global Leader in B2B E-commerce! We're looking for ambitious, driven Sales Development Representatives to join our dynamic team at Alibaba.com - a leading global B2B trade platform connecting 40M+ buyers with sellers worldwide. The OpportunityAre you passionate about sales, have exceptional communication skills, and ready to work with US-based clients? This could be your next career move!

We are seeking a dedicated Sales Manager to oversee our sales team and drive revenue growth in Sector 80. The ideal candidate will have 5 to 10 years of experience in sales, with a proven track record in managing teams and achieving targets.Key Responsibilities:- Lead and Manage Sales Team: Oversee daily operations of the sales team, providing guidance and support to ensure they meet their objectives.- Develop Sales Strategies: Create effective sales strategies to boost market presence and drive sales growth, ensuring alignment with company goals.- Set Targets and Monitor Performance: Establish sales targets for the team and regularly assess their performance against these goals to identify areas for improvement.- Build Customer Relationships: Foster strong relationships with customers, addressing their needs and concerns to enhance customer satisfaction and loyalty.- Conduct Market Research: Analyze market trends and competitor activity to identify new opportunities for growth and adapt strategies accordingly.- Prepare Reports: Generate detailed reports on sales performance, market conditions, and team achievements to inform upper management decisions.Required Skills and Expectations:The ideal candidate should have strong leadership skills, with the ability to motivate and inspire a team. Excellent communication skills are essential for building relationships with customers and stakeholders. A solid understanding of sales principles and experience in achieving sales targets is needed. Candidates should be self-motivated and capable of working under pressure to meet deadlines. Proficiency in data analysis and report generation is also crucial for this role. Being detail-oriented and proactive in problem-solving will be beneficial.

Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0

We are seeking a motivated and dynamic Sales Manager to lead our sales team in Sector 63. The ideal candidate will have 1 to 7 years of experience in sales, with a strong background in customer service and team management.Key Responsibilities:- Lead the Sales Team: Oversee and assist team members to achieve sales targets and improve overall performance.- Develop Sales Strategies: Create effective plans to attract new customers and retain existing ones, ensuring growth in sales.- Monitor Sales Performance: Track sales metrics and analyze results to identify areas for improvement and implement corrective measures.- Build Client Relationships: Establish and maintain strong relationships with customers to enhance satisfaction and loyalty.- Conduct Training Sessions: Organize training and mentoring for team members, equipping them with the necessary skills and knowledge to succeed.- Collaborate with Other Departments: Work closely with marketing and customer support teams to ensure a cohesive approach to sales and customer service.Required Skills and Expectations:Candidates must have a Bachelors degree in B.A or B.B.A. Strong communication and interpersonal skills are essential for working with diverse clients and team members. A successful Sales Manager should demonstrate leadership qualities, possess effective negotiation skills, and be results-oriented. The ability to work harmoniously in a team environment while also independently driving sales is crucial. Previous experience in a sales manager role or similar position is preferred. Candidates should be comfortable working full-time from the office and be willing to adapt to the demands of the role.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

We are looking for a dedicated Sales Manager to join our team in Sector 3. The ideal candidate will have at least one year of experience in sales and a minimum education of 12th pass. This is a full-time office role.Key Responsibilities:- Lead the Sales Team: Guide and motivate the sales team to achieve monthly and annual sales targets, ensuring everyone is focused on group goals.- Develop Sales Strategies: Create effective sales strategies based on market trends and customer needs to improve sales performance and reach new customers.- Customer Relationship Management: Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty, addressing any concerns or issues they may have.- Monitor Sales Performance: Regularly assess the sales performance metrics, analyze data, and provide reports to upper management to help with decision-making.- Train and Mentor Staff: Provide training to new team members and ongoing support to existing staff to improve sales skills and product knowledge.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to effectively engage with customers and team members. Strong analytical abilities are necessary to interpret sales data and make informed decisions. A proactive, results-driven attitude is important for achieving targets and overcoming challenges. Flexibility and teamwork are also essential, as the manager will work closely with various departments to align sales efforts with company objectives.

We are looking for an experienced Travel Agent to join our team in Noida. The ideal candidate will have 5 to 10 years of experience in the travel industry and a strong passion for travel and customer service.Key Responsibilities:- Plan Customized Travel Itineraries: Create personalized travel plans for clients by understanding their preferences and requirements, ensuring a memorable experience tailored to individual needs.- Book Travel Arrangements: Handle all aspects of travel bookings, including flights, hotels, transportation, and activities, while securing the best rates and deals for clients.- Provide Travel Advice: Offer expert advice on travel destinations, visa requirements, and local customs, helping clients make informed decisions.- Manage Client Relationships: Build and maintain strong relationships with clients through excellent communication and follow-ups, ensuring client satisfaction and repeat business.- Stay Updated on Industry Trends: Keep abreast of new travel policies, emerging destinations, and market trends to provide clients with the most current information and options.- Resolve Issues: Address any travel-related problems or emergencies that may arise promptly and effectively, ensuring a seamless experience for clients.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to interact effectively with clients. A solid understanding of travel booking systems and tools is essential. Strong organizational skills and attention to detail are necessary to manage multiple bookings and ensure accuracy. A proactive approach to resolving issues and a customer-first mindset are crucial. Candidates should also have a professional demeanor and be comfortable working in a fast-paced office environment.

We are looking for a diligent Data Entry Operator to join our team in Noida. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in data management. As a Data Entry Operator, your main responsibility will be to input and manage data accurately in our systems. You will also verify and update existing records to ensure information is always current. Attention to detail is crucial, as you will need to identify any errors and correct them promptly.Key responsibilities include:- Data Entry: Accurately inputting data from various sources into the system within deadlines.- Data Verification: Checking and confirming the accuracy of data to maintain high quality.- Record Maintenance: Updating existing records and organizing data to ensure easy access and retrieval.- Communication: Collaborating with team members to understand data requirements and resolve any inconsistencies.The ideal candidate should possess strong typing skills and be comfortable using computers and software programs. A keen eye for detail and the ability to work efficiently under pressure are essential. You should also have good organizational skills and be able to manage your time effectively to meet deadlines. We seek a self-motivated individual who is ready to learn and grow in a professional environment, contributing positively to our data management efforts.

Job Description: SalesCompany: Miracle InfratechLocation: Sector 135, NoidaPosition OverviewMiracle Infratech is looking for dynamic and target-driven Sales Expertise to join our growing real estate team. This role is ideal for individuals who are passionate about sales, client interaction, and building a career in real estate.The candidate will be responsible for generating and qualifying leads, conducting client meetings, and supporting deal closures. The primary KPI is achieving successful property closure .Key Responsibilities1. Lead Generation & Sales SupportGenerate and qualify leads through calls, digital platforms, and field activitiesSchedule and conduct client meetings .Assist Managers in closing dealsMaintain a consistent sales pipeline2. Client InteractionUnderstand client requirements and suggest suitable property optionsBuild rapport and maintain professional communication with clientsProvide basic market insights and project details3. Site Visits & PresentationsCoordinate and assist in property site visitsDeliver project presentations to prospective clientsEnsure a smooth and engaging client experience4. Follow-ups & ConversionPerform timely follow-ups with leadsNurture prospects to move them through the sales funnelSupport conversion of leads into site visits or closures5. CRM & ReportingUpdate daily activities, leads, and follow-ups in CRM systemsMaintain accurate records of all client interactionsShare daily/weekly performance reports with the reporting managerRequirementsExperienceMinimum 1 year of experience in real estate sales .Hard SkillsBasic understanding of sales processesKnowledge of Noidas real estate market .Soft SkillsStrong communication and interpersonal skillsConfidence in client handlingTarget-driven mindsetAbility to learn quickly and adaptPreferred Candidate ProfileInterest in real estate salesKnowledge of Noida/NCR market is an advantageEnergetic, self-motivated, and goal-orientedWork Schedule6 days working (Tuesday off)10:30 AM - 7:00 PMCompensation & BenefitsSalary + performance incentivesLead support providedTraining and growth opportunitiesExposure to premium property portfolioProfessional ExpectationsMaintain professionalism in all client interactionsFollow a client-first approachTake ownership of assigned targetsRepresent the company positively

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. Customer Support: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. Issue Resolution: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. Feedback Collection: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. Database Management: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0

Company DescriptionNutrico Essentials Pvt Ltd is an innovative leader in the herbal extract and nutraceutical industry, supported by the expertise of its parent company, Shri Ram Solvent, which has been a pioneer in botanical extraction since 1986. With nearly four decades of experience, Nutrico Essentials bridges tradition and modern innovation to deliver premium-quality herbal extracts and nutraceutical products. The company takes pride in its commitment to sustainability, ethical practices, and a deep understanding of nature's potential. Nutrico Essentials is dedicated to meeting diverse client needs with a holistic approach, ensuring quality and reliability in every product.Role DescriptionWe are seeking a proactive and results-driven Sales & Business Development Manager to drive growth within the dynamic nutraceutical and herbal extracts sector. This B2B role is responsible for identifying, developing, and closing new business opportunities by leveraging our heritage in botanical extraction and our commitment to quality. The ideal candidate will be a technical seller capable of translating client needs into ingredient solutions.QualificationsStrong Analytical Skills and the ability to analyze and interpret market trendsExcellent Communication skills to build and maintain client relationships effectivelyProven experience and expertise in Lead Generation and Market ResearchA customer-oriented mindset with outstanding Customer Service skillsBachelor

We are seeking an Inside Sales Executive to join our team in Noida. This role requires a dynamic individual with 1 to 3 years of sales experience, who will help us drive sales and build strong customer relationships.Key Responsibilities:- Lead Generation: Identify and reach out to potential customers through calls and emails. Build a strong pipeline of leads to support sales goals.- Customer Engagement: Communicate consistently with existing and prospective customers, understanding their needs and presenting our services effectively.- Sales Presentation: Conduct product demonstrations and presentations to clients. Ensure that prospects are informed about our offerings and how they can benefit from them.- Closing Sales: Negotiate terms and close deals. Work to meet and exceed sales targets while maintaining a positive relationship with clients.- Sales Reporting: Maintain accurate records of customer interactions and sales activities. Provide regular updates on performance to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to engage effectively with clients. Strong problem-solving abilities and a proactive approach are essential. A background in sales, preferably in a related industry, is required. The candidate must be comfortable working in an office environment and be able to manage multiple tasks efficiently. A graduate degree is mandatory, and familiarity with CRM software is a plus. Being a team player with a positive attitude toward learning is highly valued.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.

Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0