44

Business Management Skills Job Vacancies in Kolkata

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  • 5 - 8 yrs
  • 10.0 Lac/Yr
  • Kolkata
Business Acquisition Key Client Retention Communication Skills Presentation Skills Risk Mitigation Regulatory Compliance Asset Management Investment Strategies Leadership Skills Interpersonal Skills
Job Role: Wealth ManagementDepartment: Sales ; Location: Kolkata Years of Experience: 5-8 years of which min 3 years in Private Bank / Wealth Management Industry, preferably a female. Min Educational Requirement: Post Graduate/ CA/ CFA/ MBA from recognized Universities, Advanced degree preferred Individual Contributor/ Team Manager: Individual contributor or Team ManagerJob Description / Key Responsibilities: Client Acquisition - Generating AUM by acquiring new clients and nurturing relationships with HNI and UHNI clients in high potential markets of eastern India. Primarily responsible to shape investment strategies, business growth and ensure exceptional service delivery to privileged clients in high potential markets of eastern India. Identify and acquire new privileged clients, thus expanding the client base, through Portfolio Management, Advisory, and Research Based AUM products (PMS, AIF, MF, Debt, Unlisted, Third Party Products). Contact prospective clients to present information and explain our products and anticipated returns. Provide a genuine advisory approach with highest level of customer service. Develop and maintain strong relationships with high net-worth clients, understand their investment goals and risk appetite, and provide tailored investment solutions. Implement strategies to enhance client satisfaction, address concerns and foster long-term relationships. Plan periodical meetings and touch-points with clients. Engage in periodical competitor mapping and suggest product and business team to track market developments. Monitor and assess performance regularly, suggest modifications taking into consideration client goals and market conditions. Responsible for completion of regulatory requirements like KYC, advisory and account opening related documentation, through his/her team. Stay up-to-date with market trends, economic indicators and relevant financial news. Ensure 100% adherence of Portfolio Management, to all relevant regulatory compliances.Key Result Area (KRA):Margin AcquisitionClient RelationshipMarket ResearchComplianceKey Performance Indicators(KPI):Margin Acquisition - AUM in CroresClient SatisfactionClient RetentionCompetitor Mapping on best practicesAdherence to Regulatory ComplianceRisk MitigationOrganization-based Competencies:Data DrivenSense of OwnershipTeam PlayerQuality of OutputFinancial AcumenTechnical Competencies:Financial Analysis / Quantitative SkillsStrong understanding of Asset Management and Investment StrategiesAsset AllocationCompliance & Risk ManagementBehaviour-based Competencies:Communication SkillsPresentation SkillsLeadership SkillsInterpersonal SkillsStrategic mindsetTarget-oriented
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  • 0 - 6 yrs
  • Kolkata
Life Insurance Banking Operations Agency Channel Direct Channel Good Communication Partner Management Business Development Lead Generation Channel Partnering Partner Training Relationship Building Team Building Leadership Skills
We are seeking a dedicated Manager Business Partner to enhance our operational success in Kolkata. This role is ideal for individuals with a passion for business development and stakeholder engagement. Candidates should have a proactive approach and excellent communication skills.Key Responsibilities:1. **Stakeholder Engagement**: Build strong relationships with clients and partners to understand their needs and align our services accordingly.2. **Business Development**: Identify growth opportunities in the market and develop strategies to attract new clients while retaining existing ones.3. **Data Analysis**: Analyze business performance metrics to provide insights and recommendations for improvement.4. **Project Management**: Oversee various projects to ensure they are completed on time and within budget, coordinating with different teams as needed.5. **Reporting**: Prepare and present reports on business performance, opportunities, and challenges to senior management.Required Skills and Expectations:Ideal candidates should possess excellent communication and interpersonal skills, enabling effective relationship-building. A strong understanding of business processes and a willingness to learn about market trends are essential. The ability to work independently and manage time efficiently is crucial. Candidates should be comfortable with data analysis and have a basic understanding of project management principles. Flexibility and adaptability in a dynamic work environment will be highly valued. A proactive attitude combined with a willingness to embrace challenges is important for this role.
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  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Kolkata
Excellent Communication Skills Leadership and Team Management Ability Strong Sales and Marketing Skills Client Relationship Management Business Presentation Skills Target-oriented Approach Corporate Sales b2b Marketing Marketing Communication Lead Generation Negotiation Skills Revenue Generation Channel Sales Sales Business Development
1. BUSINESS DEVELOPMENT MANAGERLocation: Kolkata (All Areas)Company: Tourism & Adventure Services Company (Channel Partner Hiring)Channel Partner: Immortal SolutionNumber of Positions1 PositionSalary & BenefitsSalary: 40,000 per monthAllowance: 10,000 per monthExperience Required2 5 Years in Tourism / Travel / Sales / Franchise DevelopmentLanguage Requirement English (Fluent) Hindi (Fluent) Bengali (Fluent)Job RoleWe are looking for an experienced Business Development Manager to lead the Kolkata region. The manager will supervise 15 Business Development Executives and drive franchise expansion for the companys tourism and adventure travel services.Responsibilities Manage and lead a team of 15 Business Development Executives Achieve franchise development targets across Kolkata region Build franchise network for tourism packages and travel services Guide and train executives in sales and marketing Conduct business meetings and presentations with potential franchise partners Build strong relationships with investors and business owners Monitor team performance and ensure target achievement Support marketing and brand expansion in the Kolkata marketSkills Required Excellent communication skills Leadership and team management ability Strong sales and marketing skills Client relationship management Business presentation skills Target-oriented approachContact for ApplicationRohit GuptaChannel Partner RecruitmentImmortal SolutionPhone:+91 9830451613+91 8910207569
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Hiring Fresher - Business Development Team Leader - Kolkata

Bajaj Allianz Life Insurance Company LTD

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kolkata
Team Management Presentation Skills Lead Generation Communication Client Management Business Acumen Goal Setting Relationship Building Sales Strategy
We are seeking a motivated and enthusiastic Business Development Team Leader to guide our team in Kolkata. This role is ideal for individuals with a passion for driving growth and building relationships.The primary responsibilities include leading team meetings to set targets and strategies. You will mentor and support team members to enhance their skills and performance. Developing and maintaining relationships with potential clients will be essential for driving new business opportunities. Analyzing market trends and customer feedback will help in identifying areas for improvement. You will be responsible for preparing reports on team performance and progress towards goals.Candidates for this role should possess strong communication and interpersonal skills to effectively connect with clients and team members. Leadership experience, even in a volunteer capacity, will be beneficial in guiding others. A basic understanding of market analysis and business strategies is required, along with a willingness to learn and adapt in a fast-paced environment. Additionally, candidates should be comfortable working in an office setting and must have completed at least their 12th grade. The ideal candidate will demonstrate a positive attitude and a proactive approach to problem-solving. This position is suited for individuals eager for a career in business development and looking to grow their skills in a supportive team environment.
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  • 2 - 8 yrs
  • 9.0 Lac/Yr
  • Salt Lake Kolkata
Cold Calling Tele Marketing Tele Caller Telesales Executive Outbound Sales Outbound Calling Communication Skills Outbound Voice International Sales International Business Development Sales Development Representative Good Communication Skills ERP Sales Software Sales Software Solution Sales Technical Sales Appointment Setter Lead Generation Pre Sales Pipeline Management Inside Sales Technology Consultant Telecom Sales International BPO Voice Process Sales Techniques
- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.
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  • 2 - 5 yrs
  • Kolkata
Office Operation Business Co Ordinator Data Warehousing Data Management Microsoft Office Office Accountant Customer Relationship Tally Administrative Skills Office Superintendent Followups Office Work Microsoft Excel Microsoft Word Clerical Work Data Entry Typing Skills MS Office Receptionist Activities Basic Computers
Role DescriptionThis is a full-time on-site role for an Office Assistant located in Kolkata. The Office Assistant will perform day-to-day administrative and clerical tasks to ensure the smooth functioning of the office. Responsibilities include managing phone calls, handling office equipment, scheduling appointments, maintaining office supplies, and providing general administrative support to the team.QualificationsStrong Phone Etiquette and effective Communication skillsProficiency in Administrative Assistance and Clerical SkillsExperience with Office Equipment and related operationsAbility to multitask, prioritize, and manage time efficientlyAttention to detail and organizational skillsProficiency in basic computer applications such as Microsoft Office SuiteEducational qualification: High school diploma or equivalent; additional certifications in office administration are a plusknowledge about Tally Software.
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  • 0 - 3 yrs
  • Kolkata
Business Management Skills Telecaller
Responsibilities:1. Making outbound calls to potential customers to promote and sell products or services.2. Handling customer inquiries and providing information about products or services.3. Following up on leads and scheduling appointments for sales team.4. Maintaining a high level of customer satisfaction through excellent communication and problem-solving skills.5. Documenting all calls and customer interactions in the CRM system.6. Meeting daily and monthly sales targets.Skills:1. Excellent verbal communication skills.
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Customer Manager Channel Network Management Communication Negotiation Business Management Skills Target Achievement Self-motivated
ROLE OVERVIEWWe are seeking a driven and result-oriented Field Sales Executive to join our IT refurbished products division in Kolkata. The incumbent will be responsible for developing business opportunities, managing client relationships, area mapping, and ensuring achievement of monthly and quarterly sales targets.KEY RESPONSIBILITIESSales & Business Development1) Generate leads and acquire new clients for refurbished IT products (laptops, desktops, accessories, etc.) in Kolkata and surrounding regions.2) Build and strengthen relationships with channel partners, retailers, and end customers.3) Understand customer requirements and recommend suitable refurbished product solutions.4) Negotiate pricing, close deals, and ensure timely order execution and fulfillment.Area Mapping & Market Penetration1) Conduct structured area mapping for the assigned territory and maintain updated client data.2) Identify untapped sectors and develop strategies to penetrate new markets.3) Visit potential customers regularly to create visibility and brand presence for refurbished stocks.Sales Target & Reporting1) Achieve or exceed monthly and quarterly sales targets as assigned.2) Prepare daily/weekly reports on sales activities, lead pipelines, area coverage, and revenue performance.3) Report to the management with market insights and competitor analysis.4) Ensure accurate maintenance of CRM/sales tracking systems with updated client interactions.Customer Service & Retention1) Provide after-sales support and address customer queries related to refurbished product quality, warranty, and service.2) Build long-term customer loyalty through consistent follow-ups and exceptional service delivery.
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Good Communication Skills Basic Computer Skills Business Understanding Hard Working Lead Generation Sales Communication Skills Presentation Skills Problem Management Basic Computers
1. Sales and Marketing:- Promote and sell credit cards to existing and new customers.- Meet sales targets and performance metrics.- Identify and pursue new business opportunities.2. Customer Relationship Management:- Build and maintain relationships with customers.- Provide excellent customer service and support.- Respond to customer queries and concerns.3. Product Knowledge:- Stay up-to-date with credit card products, features, and benefits.- Understand and communicate the value proposition of credit cards to customers.4. Documentation and Compliance:- Ensure accurate and complete documentation for credit card applications.- Comply with regulatory requirements and company policies.5. Reporting and Analysis:- Track and report sales performance and customer interactions.- Analyze sales data to identify trends and opportunities.
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Good Communication Skills Business Understanding Customer Management
Tensoten ServicesOpening For Airport ground Staff - FreshersTensoten Services Kolkata, West Bengal via Career Page2 days agoFulltimeNo Degree MentionedApply on Career PageApply on Placement IndiaApply on JoobleApply on Recruit.netJob descriptionOpening for Ground Staff for Leading Airlines @ IGI Kolkata Airport ( Male and female)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation CourseThen company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + UniformJob Location after Training will be at Kolkata AirportJob Resp...Report this listingCConfidentialDomestic/International Airport jobs ground staff/ticketing /cabin crewConfidential Kolkata, West Bengal via OLX India3 days agoFulltimeApply on OLX IndiaApply on Jobs Trabajo.orgJob descriptionGreat opportunity for Airport jobs ground staff /ticketing /cabin crew in trivandrum international airportGreat opportunity for Airport jobs ground staff /ticketing /cabin crewApply now just.URGENT REQUIREMENT IN AIRLINE ALL GROUND STAFF POST.GOLDEN OPPORTUNITY FOR FRES/EXP.Vacancy open for airport jobs airlines - Make your career in Airlines Jobs in so many Departments - Recruitment in airport Job urgent Hiring All staff for indigo airlinesAirlines - Airport Job - Ground Staff JobJob location:- nearest Airport'sAirlines Job Opened- Airlines - Airport Greeting from Airlines,Job vacancy for domestic and international Airline, Airports operations. Kindly go through the job details process to apply as mentioned below-Passenger Handling.1. Ground Staff : 26,500 to 48,5002. Cash Counter : 35,500 to 52,5003. Tag Boy : 20,500 to 26,5006. Food Counter : 22,500 to 27,0007. Security Supervisor : 24,500 to 30,5008. Driver : 23,000 to 35,0009. Loader : 20,500 to 26,000C.S.A : 36,500 to 55,000Qualification: - 10th, 12th Pass to graduate & Post Graduate (Hospitality Aviation must apply)Hiring for = SA , CSA , BR , BA , CCE, Electrician, Mechanical & Technical operator, Tag Boy , Food Counter , Luggage Counter , Front Desk, Helper, Loader, Security Supervise, Driver, Floor In-charge, Computer Operator, Air Ticket Manager, ETC.Facility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Apply this job call to HR-: HARSH KUMARCALL TIMING BETWEEN 10 AM TO 5 PMThanks and Regards Aviation Industry
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Opening For Personal Assistant (Only Females)

TechnoSAS Online Services Private Limited

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Kolkata
Management Skills Secretarial Activities Interpersonal Skills Presentation Skills Business Planning Problem Solving
Location: Kolkata but candidate have to be comfortable with travelling in local and out station. Company will bear all the travelling expenses.
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Looking For Business Consulting

Digital India The Money Making Society

Good Communication Skills Market Analysis Closing Supervisor Sales Business Development Online Lead Generation B2B Sales Business Understanding Business Management Skills
A person is responsible for leading a company's sales team by developing and implementing sales strategies, setting sales goals, hiring and training sales representatives, monitoring performance, analyzing sales data, and ensuring the team meets revenue targets, and the person will be make good customer relationships and identifying new leader and partner for business growths.
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Looking For Project Manager

Divyaguru Services Pvt.Ltd

Team Management Skills Business Controller
Site manager
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Business Development Consultant

Bajaj Allianz Life Insurance company limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Team Management Skills
POST: - Insurance Consultant/ Retail Partner (RP)/Business development and sales executive Salary : 19000(Inc. Allowance)+ Incentives EXTRARecruitment Process - Interview + IRDAI Exam( Training will be Given )EXAM CENTRE : NEAREST NSEIT CENTRE OF YOUR LOCATIONBRANCH: Kolkata ( WORK FROM HOME )Job role: TEAM LEADER (Recruit > Activate >Team Management > Team Development >Team Building > Drive Sales Through Team ONLY).During the ON JOB TRANING( PRACTICAL + THEORY) you will receive a stipend of 100000 PLUS, According to your Performance. The ON JOB TRAINING ( Practical ) will be OF Approx. 3 months.Currently, IRDA Training will be provided via ZOOM apps. INTERVIEW WILL BE ON ZOOM APPCompany Benefits: - GOOD Salary Provident Fund Medical Benefit Incentives
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Opening For Business Development Executive

JNJ Technologies and services LLP

Communication Skills Time Management Pre Sales Executive Leadership Negotiation Skills Motivating Skill Lead Generation Direct Sales Microsoft Excel Product Promotion
JNJ Technologies & Services LLP Job Description Position: Business Development Executive Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English & Hindi Salary: 2.50 LPA to 4.80 LPA We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. Requirements: Bachelor's degree in business management, marketing, or related field. 0 - 3 years' relevant work experience in business development or similar field preferred. Excellent written and verbal communication skills. Ability to handle multiple projects simultaneously and work under pressure. Proficient in Microsoft Office and relevant software. Responsibilities: Identifying profitable business opportunities Conducting extensive market research Creating actionable business strategies Nurturing relationships with clients Analyzing market trends.
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Business Development Executive

Moople Institute of Animation and Design

  • 1 - 4 yrs
  • 1.3 Lac/Yr
  • South Kolkata
Go-to-market Strategy Corporate Business Development Business Management Skills Sales Business Development
Must be willing to go door to door for generating new leads for admissionsExperience Minimum 1 year experience in field sales with good communication skills. Fluency in regional language is mandatory. Male candidates preferredQualification Graduates preferredSalary fixed salary + Incentives
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Sales Executive Sales Team Leader Telecaller Cold Calling Businesses Team Management Skills Communication Skills Business Development Work From Home
We are looking for 30 Business Development Executive, Team leader Posts in Kolkata,Delhi,Mumbai,Gurdaspur,Amritsar,Ambala,Surat,Ahmedabad,Pune,Hyderabad,Shimla, Dalhousie Chamba,Sales Executive,Sales Team Leader,Telecaller,Cold Calling,businesses,Team Management Skills,communication skills, with deep knowledge in Sales Executive,Sales Team Leader,Telecaller,Cold Calling,businesses,Team Management Skills,communication skills and Required Educational Qualification is : Other Bachelor Degree
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Business Development Manager

Entos De-Pest Solutions Pvt Ltd

Business Management Skills Sales Business Development Lead Generation Negotiation Skills Exhibition Executive
Sales Manager Responsibilities.1.To identify, source and secure both long term and short-term pest control & prevention business opportunities. 2.To develop new business opportunities within current and new customer bases in accordance with the sales strategy. 3. To look after client retention by ensuring customers on going expectations is met. 4.To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. 5.To support the service team by providing customer feedback. 6.To develop good client relationships. 7.To provide reports as per the requirement. 8.To assist with debt collection Requirements: Requirement :Sales experience of a minimum of 1 year in Direct Sales (Pest Control / Facilities Management) for Commercial business / minimum of 1 years of Home product / Home service business, residential cleaning services for Residential business profile Good Interpersonal & Networking Skills .
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Opening For Business Development Manager

Al Azizi import export private limited

International Business Development Business Management Skills Sales Business Development Work From Home
Hiring for 05 Business Development Manager Jobs in Mumbai Beyond Thane,Nashik Pune Road,Pune Solapur Road,Delhi Cantt,Jaipur Road, Ajmer,Aurangabad Road, Pune,Kolkata South, Kolkata,Patna City,Saharanpur Road, Dehradun, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, M.B.A/PGDM, M.Com, M.Ed with Good knowledge in International Business Development,Business Management Skills,Sales Business Development etc.
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BDA /BDM/TL/BDE

Gbh Auto mechanic & services Llp

  • 1 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Communication Skills Project Management Business Development Manager Negotiation Skills Leadership Work From Home
Sell annual cars and bikes subscription products.Generates high quality leads ,build strong relationship with customers and close deals.Coordinate sales operation and implement sales techniques. Supervise,Manage and Motivate team members on a daily basis.
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Good Communication Skills Computer Networking Data Management
Company : Kotak Mahindra Group Qualification - Hs to any graduate Time : Part time & full time Age limit : 25+ to 65 Designation: Business executive/ Hr/ Manager/ Associate partner Responsibilities : Execute core functions: Perform the fundamental tasks necessary to create products or deliver services.Meet standards: Ensure that tasks completed to a high standard of quality and performance.
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Good Communication Skills Customer Management Business Understanding Typing
We are looking for 174 Airline Ground Staff Freshers Posts in Kolkata, Mumbai, Delhi, Bhopal, Indore, Jaipur, Dehradun, Lucknow, Ranchi, Patna, with deep knowledge in Good Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, , , , Bachelor of Hotel Management, ,Experience0 - 1 YearsNo. of Openings174EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.A, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, B.TechRoleAirline Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office
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Good Communication Skills Customer Management Business Understanding Customer Relationship
VistaraVistara Career Cabin Crew at Kolkata in May 2025Vistara Kolkata, West Bengal via Aviation Dreamer55K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo Job Title Ground staff Job Location KolkataWalk-in Date May 2025Job DescriptionsWelcome passengers on board and direct them to your seats.Inform passengers of the aircraft safety procedures and ensure that all hand luggage is safely stored away.Including the safety of the safety device and the safety checks, the flight is ...Report this listingAviation DreamerGround Staff Job in Kolkata Airport [Cargo Agent] May 2025Aviation Dreamer Kolkata, West Bengal via Aviation DreamerFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name IndigoJob Title Cargo Agent [Ground Staff]Job Location Kolkata, West Bengal, IndiaLast Date Of Application NAApplication Process OnlineJob DescriptionsCargo shipment handling.Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.Ensure proper packing, marking and weight is there on the packet/AWB before acceptance.Ensure cargo is properly manifested as per sales planning.Ensure cargo is dispatched from warehouse properly with all relevant documents.Ensure proper documentation and reports are generated.Ensure proper segregation/ trolley make up are done for flights.Ensure cargo is properly loaded/un-loaded from aircrafts.Ensure proper messages are forwarded to various destinations of location of cargo and documents etc.Ensure incoming cargo is properly segregated and delivered to consignee and ensure proper messages are send of discrepancy if any.Ensure all relevant daily maintenance function of equipments is carried out.Liaison with customs/AAI/CUT Operator and ensure all Govt. Regulations of Customs/AAI/CUT Operator are met.Ensure issuance of carting orders for export cargo and delivery orders addressed to CustomsEnsure that proper booking and reservations for shipments are done on the computerEnsure verification and acceptance of Cargo and rate/ volume are checkedEnsure that Cargo Agents issue correct Airway billsUndertake issuance of Airway bill on behalf of assigned ProductPrepare and execute customs paperwork on behalf of assigned Product, if need beSupervise functions performed by the Ground handling staff on the rampSupervise the work of the loaders and ensure that delegated work is performed in the prescribed manner.Ensure that the Ground support equipments are properly maintained and are meeting the safety standards. Also all assets are kept clean and are in serviceable condition.Ensure that all safety / security and SOPs with regard to Cargo operations are taken care of.Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
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