Fresher Customer Management Jobs

### **Job Description - FMCG Channel Sales Executive**As a **Channel Sales Executive**, you will be responsible for expanding the Company's retail and distribution network by visiting retailers, distributors, and outlets. Your role includes promoting FMCG products, generating new business opportunities, achieving monthly sales targets, maintaining strong customer relationships, ensuring product availability, collecting orders, and providing regular market feedback to support business growth. You will represent the Company professionally while delivering excellent customer service and driving sales performance.

We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. **Customer Interaction**: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. **Sales Techniques**: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. **Market Research**: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. **Sales Reporting**: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.

Welcome and assist customers in a friendly and professional manner.Understand customer needs and recommend suitable products.Promote products and special offers to increase sales.Handle customer inquiries and resolve complaints effectively.Process sales transactions and operate the cash register/POS system.Maintain product displays and ensure shelves are well-stocked.Keep the store clean, organized, and visually appealing.Monitor inventory levels and report stock shortages.Achieve individual and store sales targets.Follow company policies and procedures.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

We are looking for a motivated Sales Manager to join our team in Bareipali. In this role, you will help boost our sales and build strong relationships with customers. You will work closely with our sales team to implement strategies that drive growth and meet targets.**Key Responsibilities:**- **Manage Sales Team:** Oversee the daily activities of the sales team, providing guidance and support to ensure they meet sales goals.- **Customer Engagement:** Reach out to potential customers, understand their needs, and promote our products or services effectively.- **Sales Strategy Development:** Collaborate with team members to create and implement sales strategies that will increase revenue.- **Market Research:** Analyze market trends and competitor activities to identify new opportunities and areas for improvement.- **Reporting:** Prepare sales reports to track performance, presenting insights to senior management for better decision-making.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and team members. You should be goal-oriented, focused on achieving results while maintaining a positive attitude. Basic knowledge of sales processes and techniques is crucial. Since this position requires teamwork, being collaborative and supportive of your colleagues is important. A keen interest in learning and adapting to new challenges will greatly benefit your role. A minimum of a 12th-grade education is necessary, and previous experience is an advantage but not mandatory.

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).

looking for service co ordinator i.e reception cum office assistant, knoweledge of word, excel , e-mail, with good communication with customers. maintaing data and interacting with our service team for support.

We are looking for a dedicated Accounts Cum Admin Executive to join our team in Dadar. This role is crucial for maintaining financial records and supporting administrative tasks. **Key Responsibilities:**- **Manage Financial Records:** Keep accurate accounts of all financial transactions, ensuring that all entries are correctly documented and organized.- **Invoice Management:** Prepare and send invoices to clients while ensuring timely follow-ups for payments to support cash flow.- **Vendor Payments:** Oversee payments to suppliers and vendors, maintaining an up-to-date record of all outgoing funds.- **Bank Reconciliation:** Perform regular reconciliation of bank statements to ensure that all accounts are balanced and discrepancies are addressed promptly.- **General Administrative Support:** Assist with general office tasks such as filing, data entry, and answering phone calls, ensuring smooth daily operations.- **Documentation:** Maintain and organize company documents and records, facilitating easy access whenever needed.**Required Skills and Expectations:**Candidates should possess strong attention to detail and good organizational skills to manage multiple tasks effectively. Basic knowledge of accounting principles, along with familiarity with accounting software, will be beneficial. Proficiency in Microsoft Office, especially Excel, is essential for data management.Effective communication skills in both verbal and written formats are required to interact with clients, vendors, and team members. The candidate should be proactive, eager to learn, and capable of working in a team-oriented environment. A commitment to maintaining confidentiality and professionalism is expected.

As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.**Key Responsibilities:**- **Customer Engagement:** Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- **Sales Presentations:** Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- **Lead Generation:** Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- **Relationship Management:** Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.

We are looking for a motivated female Telecaller to join our team in Gwalior. The ideal candidate should be a graduate with 0 to 4 years of experience in telecalling or customer service.As a Telecaller, you will be responsible for making outbound calls to potential customers and providing them with information about our products or services. You will engage with customers, understand their needs, and assist them in making informed decisions.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients to introduce our offerings and generate interest.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing their queries effectively.3. **Data Management**: Maintain accurate records of calls and customer interactions to ensure proper follow-up and tracking.4. **Lead Generation**: Identify potential leads and pass them on to the sales team for further action.5. **Feedback Collection**: Gather customer feedback to help improve services and product offerings.Required Skills and Expectations:Candidates must possess strong communication skills in English and Hindi, along with a pleasant phone demeanor. The ability to listen actively and respond appropriately to customer queries is essential. Basic computer skills and familiarity with CRM software are preferred. An outgoing personality with a positive attitude towards work will contribute to success in this role. The ideal candidate should be ready to work full time from our office in Gwalior.

Generate business from Cooperative Banks, Meet decision-makers and present CBS Solutions, Conduct product demos and client presentations Manage complete sales cycle from lead generation to closure, Build strong relationships with bank officials, achieve monthly & quarterly sales targets.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

We are looking for a dedicated Sales Girl to join our team in Habra. This is a full-time position suitable for freshers who have completed at least their 10th grade. The ideal candidate should be enthusiastic, friendly, and ready to interact with customers daily.**Key Responsibilities:**- **Customer Service:** Greet and assist customers as they enter the store, ensuring they feel welcomed and valued.- **Sales Support:** Help customers in finding products they are looking for and provide information about features and benefits to encourage purchases.- **Merchandising:** Organize and display products neatly on shelves and in promotional areas to attract customer attention.- **Inventory Management:** Assist in tracking product stocks and notify the management when items are low in quantity.- **Transaction Handling:** Operate the cash register, handle payments, and ensure that transactions are processed accurately.- **Feedback Collection:** Collect and report customer feedback to help improve service and product offerings.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to engage with customers effectively. A friendly attitude and a positive demeanor are essential for creating a good shopping experience. Basic numeracy skills are necessary for handling cash transactions. Candidates should be able to work well in a team and be adaptable to fast-paced environments. A focus on customer satisfaction and willingness to learn about products will be valuable in this role.

We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to start their career in customer service. As a Customer Care Executive, you will work from home and be responsible for providing excellent support to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, messages, and emails from customers, answering their questions and guiding them through any issues they may have.- **Troubleshoot Issues:** Identify and resolve customer problems by offering effective solutions, ensuring that the customer feels valued and satisfied.- **Maintain Customer Records:** Accurately document interactions with customers in the company database, ensuring that all information is up-to-date and easily accessible.- **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and encourage them to provide feedback.- **Provide Product Information:** Keep yourself updated about the products or services offered by the company so you can answer customer questions accurately and confidently.Required skills include:- **Communication Skills:** You must have excellent verbal and written communication skills to effectively interact with customers.- **Problem-Solving Abilities:** Being able to think critically will help you address customer concerns efficiently.- **Technical Skills:** Basic knowledge of computer software and online communication tools is essential for this remote position.- **Customer-Focused Mindset:** A genuine desire to help customers and provide them with an exceptional experience is crucial for success in this role.

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.