Customer Management Job Vacancies in Chandigarh

We are looking for a friendly and organized Office Receptionist to join our team in Chandigarh. This is a full-time position that allows you to work from home. The ideal candidate will help create a welcoming environment for our visitors and assist with various administrative tasks. nnKey Responsibilities:nn1. Greeting Visitors: Welcome guests and clients with a warm and professional attitude, ensuring they feel comfortable and attended to.n n2. Answering Calls: Handle incoming phone calls, take messages, and transfer calls to the appropriate personnel, ensuring effective communication.nn3. Managing Correspondence: Assist in sorting and distributing incoming mail and packages, as well as preparing outgoing correspondence.nn4. Scheduling Appointments: Help coordinate schedules and appointments, ensuring all parties are informed and prepared.nn5. Data Entry: Maintain and update records as necessary, ensuring all information is accurate and up to date.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both spoken and written, to interact effectively with clients and team members. Basic computer knowledge, including familiarity with email and office software, is essential. Attention to detail and the ability to multitask in a fast-paced environment are important. A positive attitude and willingness to learn will help you succeed in this role, especially if you are just starting your career. Prior experience is not mandatory but will be considered a plus.

Join our dynamic team in Chandigarh as an Airport Ticketing Executive, where you will play a vital role in ensuring a smooth travel experience for our customers. This full-time position is open to applicants with 0 to 5 years of experience and requires a minimum education level of 10th Pass. nnKey Responsibilities:nn1. Ticket Reservations: You will assist customers in booking their flights, ensuring accuracy in their travel details and preferences. This includes providing information about flight schedules, availability, and fares.nn2. Customer Service: Interacting with passengers is crucial. You will handle inquiries and resolve issues related to ticketing and travel arrangements, providing exceptional service to ensure customer satisfaction.nn3. Documentation: You will manage travel-related documents, including issuing tickets and processing cancellations or changes as needed. Attention to detail is important to ensure all information is recorded correctly.nn4. Collaboration with Airlines: You will coordinate with various airlines to stay updated on changes in policies and procedures, ensuring compliance with ticketing requirements and regulations.nnRequired Skills and Expectations:nnCandidates should have strong communication and interpersonal skills to interact effectively with customers and colleagues. Attention to detail is essential for handling ticketing information accurately. A basic understanding of ticketing software or willingness to learn is expected. A positive attitude and a commitment to providing excellent customer service will be key to your success in this role.

We are seeking dedicated Airport Ground Staff to join our team in Chandigarh. This full-time position is suitable for individuals with 0 to 3 years of experience, preferably those who have completed their 12th class.Key Responsibilities:- Customer Assistance: You will greet and assist passengers during check-in and boarding processes, ensuring they receive excellent service.- Baggage Handling: You will be responsible for efficiently managing passengers' luggage, including loading and unloading bags onto aircraft, while ensuring safety and security.- Check-in Services: You will help passengers with check-in procedures, issuing boarding passes, and answering queries about flight details and airport services.- Emergency Response: You will be trained to handle any emergency situations, ensuring passenger safety and following all airport protocols during such incidents.Required Skills and Expectations:Candidates should be proactive, friendly, and possess strong communication skills to effectively assist passengers. Attention to detail and the ability to work as part of a team are essential. A readiness to work in a fast-paced environment and adapt to varying work schedules is important. This role requires a positive attitude, a strong commitment to customer service, and the ability to handle physical tasks, such as lifting luggage. A willingness to learn and grow within the aviation industry is encouraged.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.

We are looking for a dedicated Airport Terminal Services Agent in Chandigarh. This entry-level position is ideal for those with up to two years of experience or fresh graduates who have completed their 12th grade. The role involves assisting passengers and ensuring smooth operations within the airport terminal.nnKey Responsibilities:nn- Customer Assistance: You will greet passengers, provide information about flights, and help with check-in procedures. Your friendly demeanor will create a welcoming environment.nn- Baggage Handling: You will assist in managing luggage and ensuring that it is processed correctly. This includes monitoring lost luggage claims and helping passengers with their baggage queries.nn- Safety Compliance: You will ensure that all safety regulations are followed in the terminal. This helps maintain a secure environment for both passengers and staff.nn- Coordination: You will work closely with various airport departments to manage boarding processes and resolve any issues that may arise.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent communication skills to interact effectively with passengers and team members. A team-oriented mindset is essential, as you will work alongside various airport staff to ensure smooth operations. Attention to detail is important for managing flight schedules and baggage handling. A proactive attitude and the ability to handle stressful situations with a calm demeanor are necessary to excel in this fast-paced environment.

Join our dynamic team as an Airport Ground Staff member in Chandigarh, India. We are looking for enthusiastic individuals with a passion for customer service and a keen interest in the aviation industry. This full-time position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Assistance: You will help passengers with check-in procedures, ensuring their journey begins smoothly. This includes guiding them through documentation and answering any questions they may have.nn2. Baggage Handling: In this role, you will manage the safe loading and unloading of luggage from aircraft while maintaining a keen eye on baggage safety and security procedures. nn3. Coordination with Staff: You will work closely with other airport personnel to ensure efficient flight operations. This involves relaying important information and promptly addressing any issues that arise.nn4. Safety Compliance: Adhering to airport safety regulations is vital. You will be responsible for following protocols to maintain a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact effectively with diverse groups. A customer-oriented approach and problem-solving abilities are essential for addressing passenger needs. Being a team player who can work under pressure in a fast-paced environment is crucial. Additionally, a positive attitude and a willingness to learn will contribute to your success in this role.

We are looking for an Airport Terminal Services Agent to join our team in Chandigarh. This entry-level role is perfect for candidates with a passion for customer service and a desire to start a career in the aviation industry.nnAs an Airport Terminal Services Agent, you will be responsible for various important tasks that enhance the travel experience for passengers. Key responsibilities include checking in passengers, assisting travelers with luggage, and providing information about flights and airport services. You will also coordinate with airlines and ground staff to ensure smooth operations at the terminal.nnTo excel in this role, candidates should have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is crucial for ensuring accurate check-in procedures and managing passenger queries efficiently. A friendly demeanor and a problem-solving attitude will help you assist passengers, especially during busy travel periods.nnWe expect applicants to have completed their 12th grade education and possess a willingness to learn and grow in a fast-paced environment. Previous experience in customer service is a plus but not mandatory. Flexibility in working hours and the ability to work well under pressure are essential for success in this role.nnJoin us to become a vital part of enhancing airport operations and providing excellent service to travelers!

We are looking for a dedicated Shop Worker to join our team in Chandigarh. This is a full-time position suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for helping in daily store operations.Key Responsibilities:- Customer Assistance: Greet customers warmly and help them find the products they need, ensuring a friendly shopping experience.- Stock Management: Assist in receiving, organizing, and restocking products on shelves, keeping the store well-organized and stocked.- Cleanliness Maintenance: Regularly clean and maintain the shop area, ensuring it remains neat and appealing for customers.- Cash Handling: Help with basic cash register operations, processing purchases, and managing payment transactions accurately.- Inventory Tracking: Support in monitoring stock levels and reporting any shortages or discrepancies to the supervisor.

We are seeking a Sales Manager to join our team in Chandigarh. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.Key Responsibilities:- Develop Sales Strategies: Create effective plans to boost sales by identifying target markets and customers' needs.- Build Client Relationships: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- Analyze Market Trends: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- Lead Sales Team: Manage and motivate your sales team to achieve their targets and improve overall performance.- Prepare Sales Reports: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

We are looking for a dedicated Shop Worker to join our team in Chandigarh. This is a full-time position suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for helping in daily store operations.Key Responsibilities:- Customer Assistance: Greet customers warmly and help them find the products they need, ensuring a friendly shopping experience.- Stock Management: Assist in receiving, organizing, and restocking products on shelves, keeping the store well-organized and stocked.- Cleanliness Maintenance: Regularly clean and maintain the shop area, ensuring it remains neat and appealing for customers.- Cash Handling: Help with basic cash register operations, processing purchases, and managing payment transactions accurately.- Inventory Tracking: Support in monitoring stock levels and reporting any shortages or discrepancies to the supervisor.Required Skills and Expectations:- Communication Skills: Must be able to communicate clearly and effectively with customers and team members.- Team Player: Willing to work closely with others and support colleagues in various tasks as needed.- Attention to Detail: Able to notice and address cleanliness issues and product organization to enhance customer satisfaction.- Positive Attitude: Must approach all tasks with enthusiasm and a willingness to learn new skills.- Physical Stamina: Should be prepared for standing and moving around the shop for extended periods. This role is a great opportunity for individuals eager to start their career in a dynamic retail environment.