66

Customer Management Job Vacancies in Chandigarh

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  • Fresher
  • 2.0 Lac/Yr
  • Chandigarh
Packing Shop Assistant Warehouse Helper Customer Handling Customer Management Good Communication
We are looking for a dedicated Shop Worker to join our team in Chandigarh. This is a full-time position suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for helping in daily store operations.**Key Responsibilities:**- **Customer Assistance:** Greet customers warmly and help them find the products they need, ensuring a friendly shopping experience.- **Stock Management:** Assist in receiving, organizing, and restocking products on shelves, keeping the store well-organized and stocked.- **Cleanliness Maintenance:** Regularly clean and maintain the shop area, ensuring it remains neat and appealing for customers.- **Cash Handling:** Help with basic cash register operations, processing purchases, and managing payment transactions accurately.- **Inventory Tracking:** Support in monitoring stock levels and reporting any shortages or discrepancies to the supervisor.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate clearly and effectively with customers and team members.- **Team Player:** Willing to work closely with others and support colleagues in various tasks as needed.- **Attention to Detail:** Able to notice and address cleanliness issues and product organization to enhance customer satisfaction.- **Positive Attitude:** Must approach all tasks with enthusiasm and a willingness to learn new skills.- **Physical Stamina:** Should be prepared for standing and moving around the shop for extended periods. This role is a great opportunity for individuals eager to start their career in a dynamic retail environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for dedicated and motivated Ground Staff to join our team in Chandigarh. As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport and providing excellent service to passengers.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during check-in and boarding, ensuring they have a pleasant experience.2. **Baggage Handling**: Safely handle passenger luggage, ensuring it is loaded and unloaded correctly from the aircraft.3. **Flight Information**: Provide timely updates to passengers regarding flight statuses, schedules, and gate changes.4. **Safety Compliance**: Follow safety protocols and guidelines to maintain a secure environment at the airport.5. **Customer Service**: Address passenger queries and resolve any issues professionally to enhance customer satisfaction.Required Skills and Expectations:Candidates should be at least 12th pass, with no prior experience required, though preferences may be given to those with some background in customer service. Strong communication skills in both Hindi and English are essential for interacting with passengers and team members. You should possess a friendly demeanor, be able to work in a team, and manage time effectively in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is expected as the operational demands may vary. Team spirit and a commitment to delivering exceptional service are vital for success in this role.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Chandigarh
Cargo Handling Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Personality Development Basic Computer Skills Airport Ticketing Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Cabin Crew Activities Air Hostess Activities Air Charter Operation Air Ticketing Aircraft Maintenance Airport Operation Interpersonal Skills Ground Management Air Traffic Control Passenger Handling
Join our team as Airport Staff in Chandigarh, India, where you will play an essential role in ensuring smooth airport operations and enhancing passenger experiences.Key Responsibilities:1. **Passenger Assistance**: Greet passengers as they arrive, help them with check-in processes, and guide them to their gates, ensuring they feel welcomed and informed.2. **Baggage Handling**: Assist with the loading and unloading of luggage, making sure that bags are correctly tagged and handled with care to prevent loss or damage.3. **Security Operations**: Follow safety and security protocols, monitor passenger flow, and support security personnel in maintaining a safe environment in the airport.4. **Information Desk Support**: Provide accurate information about flight schedules, airport services, and facilities, helping passengers with their inquiries and concerns.5. **Cleaning and Maintenance**: Ensure that the airport environment is clean and well-maintained by regularly checking and cleaning passenger areas.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably possess good communication skills in English and Hindi. You should be friendly and approachable, ready to assist a diverse range of passengers. Reliability and punctuality are crucial to maintaining smooth operations. A sense of teamwork and ability to adapt to fast-paced situations is essential. No prior experience is necessary, making this an excellent opportunity for freshers looking to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chandigarh Sector 11
Retail Sales Customer Management Counter Sales Communication Skills Sales Hard Working
We are looking for a dynamic and enthusiastic Sales Girl to join our team in Sector 11. In this full-time role, you will play a vital part in helping us serve our customers and achieve sales goals.**Key Responsibilities:**- **Customer Assistance:** Engage with customers, understand their needs, and offer suitable products to enhance their shopping experience.- **Product Display:** Ensure that the merchandise is well organized and attractively displayed to encourage sales and provide a pleasant shopping environment.- **Sales Transactions:** Handle cash and card transactions accurately, ensuring all sales are recorded correctly.- **Inventory Management:** Assist in keeping track of stock levels, helping to reorder items as needed to maintain inventory.- **Promotional Support:** Participate in sales promotions and campaigns by informing customers about ongoing offers and discounts.- **Feedback Collection:** Gather customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a minimum education of 10th pass and previous experience is not required; we welcome fresh talent. The ideal candidate is expected to have good communication skills to interact effectively with customers. A friendly and approachable demeanor is essential for creating a welcoming atmosphere. Being attentive to details and possessing basic math skills will help in processing transactions accurately. The role requires dedication and a willingness to learn, as well as the ability to work well in a team environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Chandigarh
Customer Relationship Customer Care Customer Handling Customer Management
We are Recruiting Customer Representative AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Chandigarh
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handli
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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12th Pass Freshers For Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Chandigarh
Customer Relationship Retail Sales Direct Sales Lead Generation Field Sales Technical Sales b2c Marketing Field Marketing Selling Skills Marketing Communication Negotiation Skills Management Skills
As a Field Sales Executive, your primary responsibility will be to promote and sell products or services to customers in designated areas. You will be expected to meet sales targets, develop new business opportunities, and maintain relationships with existing clients.Key responsibilities include conducting market research to identify potential customers, presenting product information to prospects, negotiating contracts, and closing sales deals. You will also need to provide after-sales support and address customer inquiries or concerns.To excel in this role, you should possess excellent communication and interpersonal skills, a proactive attitude, and the ability to work independently. You must be comfortable working in a fast-paced environment and be willing to travel to meet clients as needed. A high school diploma or equivalent qualification is required, and previous sales experience is preferred but not mandatory. A strong drive to succeed and a passion for sales are essential for this position.
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  • 1 - 3 yrs
  • Chandigarh
Customer Care Holiday Packages Travel Sales Travel Coordination Tours Travel Corporate Travel Management Tour Coordinator
Key Responsibilities:1. Handling customer queries and providing information about travel packages and services.- As a travel executive, you will be responsible for responding to customer inquiries and explaining the various travel packages available to meet their needs.2. Booking flights, hotels, and transportation for customers.- You will be required to make reservations for clients, including booking flights, accommodations, and arranging for transportation as needed.3. Assisting clients with visa applications and travel documents.- Helping customers with the necessary paperwork and documentation required for their travels, including visa applications and other travel documents.Required Skills and Expectations:1. Good communication skills.- Ability to effectively communicate with customers and provide clear information about travel options and services.2. Organizational skills.- Must be able to multitask, prioritize bookings, and manage travel arrangements efficiently.3. Attention to detail.- Accuracy is crucial when booking flights, hotels, and other travel services to ensure a seamless experience for customers.4. Knowledge of travel industry trends and destinations.- Understanding of popular travel destinations, attractions, and industry trends to better assist customers in making informed decisions.
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  • 6 - 7 yrs
  • Chandigarh
AC System Maintenance Component Replacement Cooling System Diagnosis Electrical Wiring Emergency Repairs Equipment Calibration Fault Detection HVAC Troubleshooting Pressure Testing Refrigerant Handling Refrigeration Repair Safety Procedures System Optimization System Installation Team Collaboration Technical Drawings Interpretation Customer Service Regulatory Compliance Quality Control Inventory Management
The AC Refrigeration System Executive will be responsible for overseeing the maintenance, repair, and installation of AC refrigeration systems. Key responsibilities include conducting regular inspections, diagnosing issues, repairing faulty components, and ensuring systems are running efficiently. The ideal candidate should have a minimum of 6-7 years of experience in a similar role, hold a diploma in refrigeration or related field, and possess strong technical skills in troubleshooting and repairing AC systems. Excellent communication skills and the ability to work independently are also essential for this role.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Baddi Chandigarh
Good Communication Skills Active Listening Interpersonal Skills Coordinator
The candidate should have good communication skills and possess leadership skills.The candidate is able to work on customer satisfaction.
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  • 0 - 2 yrs
  • 14.0 Lac/Yr
  • Chandigarh
Good Communication Skills Customer Manager
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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Data Management Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Coordination Skills Front Desk Basic Computer Skills Administrative Skills Microsoft Office Presentable
We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Zirakpur Road Chandigarh
Customer Relationship Customer Handling Convincing Power Customer Management
We are looking for 100 Customer Relationship Officer Posts in Zirakpur Road, Chandigarh, with deep knowledge in Customer Relationship, Customer Handling, Convincing Power, Customer Management and Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Pharma, B.Sc, B.E, B.Tech, LLB, BVSC, Other Bachelor Degree
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Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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  • 0 - 2 yrs
  • Zirakpur Road Chandigarh
Interviewing Candidates Hotel Steward Activities Customer Handling Food Costing Hotel Restaurant Restaurant Staff
The role of a Restaurant Manager is to oversee the daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and optimizing food costing. Responsibilities include hiring, training, and scheduling staff, monitoring inventory and ordering supplies, maintaining cleanliness and sanitation standards, and addressing customer concerns in a timely and effective manner.Skills required for a successful Restaurant Manager include:1. Interviewing Candidates: Ability to conduct interviews, evaluate candidates, and make hiring decisions based on qualifications and fit for the team.
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance Insurance Sales Lead Generation Field Sales Agency Channel
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.
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Quality Engineer

Global Professional Consultancy

  • 3 - 5 yrs
  • 3.5 Lac/Yr
  • Kurali Highway Chandigarh
Inprocess Inspection Customer Management
In Process Quality, Customer Complaints Resolving
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Medical Billing OHIP MSP AHCIP Customer Life Cycle Management Revenue Cycle Management Canadian Medical Biling ICD-10-CA EHRbilling
We're Hiring: Medical Billing Manager Canadian Physician Billing Location: [Remote / Onsite -Mohali Job Type: Full-time Department: Medical Billing & Revenue Cycle ManagementAre you an experienced Medical Billing Professional with deep knowledge of Canadian physician billing systems (OHIP, MSP, AHCIP, etc.)? We re looking for a highly organized and detail-driven Medical Billing Manager to lead and manage end-to-end physician billing processes for Canadian healthcare providers. Key Responsibilities:Manage the full-cycle physician billing process for multiple Canadian provincesSubmit claims accurately and on time using platforms like OHIP, MSP, AHCIP, and other provincial systemsIdentify and resolve claim rejections or underpaymentsStay up to date with changes in provincial billing codes, rules, and regulationsGenerate billing performance reports and ensure accuracy in monthly reconciliationsCollaborate with physicians, clinics, and administrative teams to streamline workflowsTrain and oversee junior billing staff if applicable Required Qualifications:3+ years of hands-on experience with Canadian physician billingStrong knowledge of billing systems: OHIP, MSP, AHCIP, RAMQ, etc.Familiarity with EMRs and billing software (e.g., Oscar, Accuro, Telus Health, MD Billing)Excellent analytical, communication, and problem-solving skillsStrong attention to detail and ability to work independently Preferred:Experience in multi-specialty physician billingPrior leadership or team management experienceCertified medical billing training is a plus What We Offer:Competitive salary and benefitsOpportunity to work with leading Canadian healthcare professionalsSupportive, growth-oriented team environment
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Area Sales Manager / Executive

Apple Energy Pvt Ltd

Client Management Sales Team Work Field Sales Field Survey Customer Retention Client Relationship Distributor Handling Organizational Management Negotiation Skills Dealer Development Territory Sales Area Sales
Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.
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Data Management Data Analysis Customer Care Representative Copy Editing Back Office Processing Non Voice Process Basic Computers Copy Paste Jobs Computer Operations Data Processing Communication Skills Data Entry Hindi Typing MS Office Package Mails Typing Skills Offline Data Entry Online Data Entry English Typing MS Office
We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.
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Ground Hostess - Full Time - Freshers

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Chandigarh
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Hostess in Chandigarh, India, you will be responsible for assisting passengers with check-in procedures, luggage handling, and boarding processes at the airport. You will ensure a smooth and efficient experience for travelers by providing excellent customer service and addressing any inquiries or issues promptly.Key responsibilities include welcoming passengers, checking their tickets and identification, assisting with baggage check-in, and guiding them to the appropriate departure gates. You will also need to keep track of flight schedules, announce boarding calls, and assist passengers with special needs or requests.To excel in this role, you must have strong communication and interpersonal skills to interact with passengers from diverse backgrounds. Attention to detail, organizational skills, and the ability to work under pressure are essential for handling multiple tasks efficiently. Prior experience in customer service or hospitality is a plus, but not mandatory. A positive attitude, professionalism, and a willingness to learn and adapt to changing circumstances are important qualities for success as a Ground Hostess.
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an enthusiastic Airline Customer Service Representative in Chandigarh. This role is ideal for individuals who are passionate about assisting travelers and ensuring a pleasant journey. As a Customer Service Representative, your key responsibilities will include assisting passengers with ticket bookings, changes, and cancellations. You will provide information about flight schedules, check-in procedures, and baggage policies, ensuring customers have all the details they need for a smooth journey. Handling customer inquiries and complaints effectively will also be part of your role, where you will listen carefully and provide solutions to ensure customer satisfaction.To excel in this position, you must have excellent communication skills, both in Hindi and English, to interact with a diverse range of passengers. Strong problem-solving abilities are essential for addressing customer issues effectively. You should be friendly and approachable, providing a positive experience for every traveler. Candidates need to be comfortable working in a fast-paced environment and should be able to multitask efficiently. A willingness to learn and adapt is crucial, especially if you have little to no prior experience in customer service. Attention to detail and the ability to stay calm under pressure will help you succeed in this role. We look forward to meeting individuals who are eager to make a difference in the travel experience of our customers.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Chandigarh. This role is perfect for individuals who enjoy interacting with customers and solving their problems. If you are enthusiastic, friendly, and ready to help, we want to hear from you!Key Responsibilities:1. Responding to Customer Inquiries: You will handle incoming calls and messages, answering questions and providing assistance to customers in a polite and professional manner.2. Resolving Issues: Identify customer concerns and provide effective solutions to resolve their issues, ensuring a positive experience.3. Maintaining Records: Keep accurate records of customer interactions, feedback, and any actions taken to resolve issues. This helps improve our services.4. Collaborating with Team Members: Work closely with your colleagues to share information and provide the best service possible. Teamwork is essential in addressing complex customer needs.5. Providing Product Information: Be knowledgeable about our products and services so you can effectively promote and explain them to customers.Required Skills and Expectations:We are looking for candidates who have completed at least their 12th grade education and have 0 to 2 years of experience in customer service. Strong communication skills are essential, as you will be interacting with customers regularly. You should be patient, adaptable, and possess good problem-solving abilities. A positive attitude and a commitment to providing excellent service are crucial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Basic Computer Skills Customer Service Personality Development Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations
Join a dynamic team as an Airport Terminal Services Agent in Chandigarh, India. This role is perfect for individuals looking to start their career in the aviation industry. You will play a crucial part in ensuring smooth airport operations and enhance the travel experience for passengers.Key Responsibilities:- **Passenger Check-in**: Assist travelers with check-in procedures, ensuring all documentation is correct and guiding them through the process efficiently.- **Baggage Handling**: Manage passenger luggage, ensuring proper tagging and tracking from check-in to loading onto the aircraft.- **Customer Assistance**: Provide support and information to passengers regarding flights, boarding gates, and airport facilities, addressing any inquiries with professionalism.- **Boarding Process**: Oversee the boarding of passengers, ensuring everyone boards in an orderly manner and that flight schedules are adhered to.- **Safety Compliance**: Follow safety protocols and ensure adherence to airport regulations, contributing to a secure environment for travelers and staff.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A positive attitude and a friendly demeanor are crucial for providing outstanding customer service. Basic computer skills are necessary for handling check-in systems and managing passenger information. Adaptability and a readiness to work in a fast-paced environment are essential, along with the ability to handle challenging situations calmly. A high school education is required, and previous experience in customer service is a plus, but not mandatory.
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  • 0 - 2 yrs
  • 16.0 Lac/Yr
  • Chandigarh
Good Communication Skills Customer Manager
- Handling air cargo shipments:Responsible for managing the logistics of air cargo shipments, including coordinating with airlines, freight forwarders, and customs officials.- Ensuring compliance with regulations:Ensure that all air cargo shipments meet national and international regulations, including hazardous materials handling and customs documentation.- Tracking and monitoring shipments:Keep track of all air cargo shipments in real-time, monitoring their progress and resolving any issues that may arise during transit.- Customer service and communication:Provide excellent customer service to clients, keeping them informed of their shipment status and handling any inquiries or concerns they may have.- Documentation and record-keeping:Maintain accurate records of all air cargo shipments, including invoices, customs forms, and other necessary documentation.Skills and Expectations:- Strong communication skills, both written and verbal, to effectively interact with clients, airlines, and other stakeholders.- Attention to detail and organizational skills to manage multiple air cargo shipments simultaneously.- Ability to work in a fast-paced environment and handle high-pressure situations calmly and efficiently.- Basic computer skills to input and track shipment data accurately.- Ability to work independently and as part of a team to ensure smooth operations in the air cargo department.
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