Client Management Jobs

Role SummaryWe are looking for a Client Servicing Manager to lead client communication, requirement analysis, proposal development, project planning, and end-to-end event delivery. The ideal candidate will manage client relationships, guide internal teams, and ensure flawless execution of all events.Key ResponsibilitiesClient Leadership & StrategyLead client meetings, understand briefs, and convert them into actionable event plansIdentify client needs, propose solutions, and manage expectations at all stagesBuild long-term relationships with key corporate clientsProposal & Budget DevelopmentPrepare event concepts, presentations, budgets, and pitch decksEnsure feasibility, profitability, and alignment with client goalsCollaborate with creative and production teams for accurate inputsProject Planning & CoordinationCreate detailed event timelines, checklists, and workflow plansLiaise with production, creative, operations, logistics, and vendorsManage approvals, revisions, and communication flowsOn-Ground Event DeliveryLead event execution and supervise all client interactions on-siteEnsure all deliverables are completed as per the approved planResolve last-minute challenges professionally and efficientlyTeam ManagementMentor and guide junior CS team membersAllocate responsibilities and monitor team performanceWeekly Review MeetingPresent project updates, client status, and process improvements in weekly reviews

Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

We are looking for a dedicated Decoration Manager to join our team in Jidhafs. The ideal candidate will have between 1 and 7 years of experience in decoration management, bringing creativity and leadership skills to our projects.Key Responsibilities:- Oversee decoration projects: You will plan and manage decoration tasks for various events, ensuring everything meets design standards and client expectations.- Coordinate with teams: Work closely with other departments, suppliers, and vendors to ensure smooth execution of decoration plans.- Manage budgets: You will be responsible for managing decoration budgets, keeping track of expenses, and ensuring projects remain within budgetary limits.- Develop design concepts: Create innovative decoration concepts by transforming ideas into reality while considering client preferences and the latest trends.- Supervise installation: Oversee the decoration installation process to ensure high-quality work and adherence to safety standards.Required Skills and Expectations:The ideal candidate should have strong leadership abilities and excellent communication skills to effectively work with teams and clients. A creative mindset and a keen eye for detail are essential for developing visually appealing decoration concepts. You should be able to manage multiple projects simultaneously and work well under pressure, ensuring deadlines are consistently met. Being proactive and solution-oriented will help you thrive in this role. A passion for design and decoration will drive your success as a Decoration Manager.

We are seeking a talented and experienced Event Planner to join our team in Malad West, Mumbai. The ideal candidate will have at least 10 years of experience in planning and executing a wide range of events. You will be responsible for managing all aspects of event logistics and ensuring every detail is executed flawlessly.Key Responsibilities:- **Event Design and Conceptualization**: Collaborate with clients to create unique themes and design concepts for various events, ensuring their vision is brought to life.- **Budget Management**: Develop and manage event budgets, ensuring all expenses are tracked and that events are executed within financial guidelines.- **Vendor Coordination**: Identify, negotiate, and manage relationships with vendors, including caterers, decorators, and audio-visual teams, to ensure quality service delivery.- **Logistics Planning**: Handle all logistical details, including venue selection, transportation, setup, and onsite management, to ensure smooth event execution.- **Client Communication**: Maintain regular communication with clients, keeping them updated on plans and progress to ensure their expectations are met.Required Skills and Expectations:Candidates must possess strong organizational and multitasking abilities, exceptional attention to detail, and excellent communication skills. A proactive attitude and the ability to work well under pressure are essential. Proficiency in event management software and a solid understanding of the event planning process are also vital. A diploma in a relevant field is required alongside the necessary experience.

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated

We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join ourdynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial rolein ensuring the satisfaction and retention of our clients through exceptional service and effectivecommunication. As a CRM, you will be the primary point of contact for our clients, managingtheir needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities: Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.Key Skills & Qualifications: Polite Disposition: A friendly and professional attitude when dealing with clients. Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needsare met. Excellent Communication: Confident communication skills, both verbal and written,with clients and colleagues. Problem Solving: Ability to understand client circumstances and provide appropriatesolutionsProactive Approach: Always anticipate client needs and take proactive steps to exceedtheir expectations. Availability: Be readily available for calls and maintain consistent communication withclients.Qualifications: Strong command on English language is mandatory. Strong interpersonal, coordination and follow up skills. Quick learner. Ability to handle multiple tasks and maintain attention to detail.

JOB Title : Inside Sales Executive Location: Mumbai ,GoregaonExperience : 0 to 3 years in inside sales/ tele sales/customer acquisitionRoles & Responsibilities:Lead Management & Conversion: Handle inbound leads and make outbound calls Identify new business opportunities Qualify leads based on requirements, budget, and decision authority. Follow up consistently until closure or disqualificationSales Support & Coordination: Share qualified leads with field sales / business development teams Support the sales team with quotations, proposals, and follow-up coordination Schedule meetings, product demos, or calls for sales managersCustomer Communication: Explain products/services clearly and professionally over phone or email Address customer queries and objections Maintain a positive customer experience throughout the sales cycleCRM & Reporting: Update all lead and sales activities in CRM / sales tracker Maintain daily call reports, follow-ups, and conversion status Submit daily, weekly, and monthly sales activity reportsTarget Achievement: Achieve assigned daily calling targets and lead conversion targets Support overall sales target achievement of the teamKey Performance Indicators (KPIs): Number of calls made per day Leads qualified and converted Conversion ratio Revenue supported / generated Follow-up and response timeQualification & Skills: Strong verbal and written communication skills Persuasion and negotiation abilities Follow-up discipline and time management Basic knowledge of CRM and MS Excel Graduate/ Diploma in any discipline Good communication skills

An Architect Designs, Plans, and Oversees the Construction of Buildings and Structures, Ensuring They are Functional, Safe, Sustainable, and Aesthetically Pleasing. They Manage Projects from Initial Client Briefs Through Design, Building Codes, and Final Construction. Key Skills Include Cad Proficiency, Spatial Visualization, and Technical Design Knowledgecore Responsibilitiesclient Consultation: Meeting with Clients to Define Project Requirements, Budgets, and Timelines.design Development: Creating Conceptual Designs, Detailed Drawings, and Blueprints Using Cad and Bim Software (e.g., Revit, Autocad).regulatory Compliance: Ensuring Designs Meet Local Building Codes, Zoning Laws, Fire Regulations, and Safety Standards.project Management: Coordinating with Engineers, Contractors, and Consultants to Oversee Construction Progress, Ensuring Accuracy and Quality.material Selection: Advising On Material Quality, Costs, and Environmental Impact.

A counselor is a trained professional who provides guidance, emotional support, and therapeutic interventions to help individuals navigate personal, academic, behavioral, or mental health challenges. They assess client needs, develop treatment plans, and use techniques like CBT to build coping strategies, often working in schools, hospitals, or private practices to improve overall mental health.Key ResponsibilitiesAssessment & Treatment: Evaluate client needs through interviews, assessments, and diagnostic tests to develop personalized treatment plans.Counseling Sessions: Conduct individual, group, or family therapy sessions to address issues such as stress, anxiety, depression, or addiction.Goal Setting & Coping: Help clients define goals, gain insight, and learn practical coping mechanisms.Documentation: Maintain accurate, confidential records of patient progress and treatment, complying with legal and ethical standards.Collaboration & Referral: Work with families, teachers, or medical professionals and refer clients to specialists when necessary.Crisis Management: Provide intervention during acute crises to ensure client safety.

TASKS OF RELATIONSHIP MANAGERAdvise retail clients by studying their financial needs and suggest suitable financial packages, and carry out all banking instructions.Carry out checks and support retail clients following guided rules.Get new retail clients through business relationships based on trust and honesty.Handle retail clients and look for opportunities to sell banking services.Graduate with 0-1 years of work experience. Full Time Banking sector with 0-1 years of work experience. Age Limit: Below 25 Years

The Branch Manager will lead the Bangalore Events vertical end-to-end - overseeing client servicing, operations, production, and sales functions. This is a senior leadership role responsible for P&L, team performance, client satisfaction, and business growth.Key ResponsibilitiesBusiness LeadershipOwn the Bangalore Events P&L - revenue, GP, and cost managementSet monthly and quarterly targets for the team and monitor performanceBuild and maintain key client relationships at a senior levelTeam ManagementLead and manage the CS, Operations, and Production teamsHire, train, and mentor team members across all functionsConduct weekly reviews and ensure accountability at all levelsClient Servicing & Business DevelopmentPersonally handle top-tier client accounts and escalationsDrive new business acquisition and expand existing accountsReview all major proposals, budgets, and presentations before submissionOperations OversightEnsure all events are executed on time, within budget, and to the highest qualityReview event P&L post-execution and drive continuous improvementMaintain vendor relationships and ensure SOPs are followedWeekly Review MeetingLead the weekly review - present business updates, team challenges, and strategic priorities

Role SummaryThe Client Servicing Asst Manager will support the CS Manager in handling corporate client accounts - from brief collection and proposal preparation to on-ground execution and post-event reporting.Key ResponsibilitiesClient CommunicationUnderstand client briefs and convert them into clear internal requirementsMaintain proactive and professional communication with clients at all timesSupport proposal writing, budgeting, and presentation creationInternal CoordinationWork with production, creative, logistics, and operations teamsEnsure timelines, deliverables, and quality standards are met across all projectsTrack project progress and share regular updates with clients and internal teamsOn-Ground SupportSupport the CS Manager during event setup and executionEnsure all deliverables match client expectations on event dayResolve minor on-ground issues and escalate larger challengesDocumentationMaintain project files, approval sheets, and post-event reportsUpdate MIS trackers and ensure all records are accurate and currentWeekly Review MeetingParticipate in weekly reviews to present project updates and closure status

We are looking for a proactive Sales Coordinator to manage client communication and support our sales & design team.Responsibilities:Call leads and schedule meetings for designers and sales teamCoordinate daily appointments and follow-upsCollect and post client reviews/testimonialsHandle payment follow-ups with clientsCoordinate service requests and after-sales supportManage day-to-day coordination tasks across teamsRequirements:1-3 years experience in coordination / tele-calling / customer handlingGood communication and follow-up skillsBasic computer knowledge (Excel, WhatsApp, email)Organized, responsible, and detail-orientedPreferred: Experience in interior or real estate industry