Customer Management Job Vacancies in Ahmedabad

As an Airport Staff member in Ahmedabad, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, including verifying tickets and issuing boarding passes to ensure a seamless experience.- **Baggage Handling**: Manage passenger baggage, including loading and unloading luggage from planes, ensuring that it is processed carefully and promptly.- **Customer Service**: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks**: Assist in conducting security screenings of passengers and their belongings to maintain safety standards established by airport regulations.- **Ground Support**: Collaborate with ground crew to facilitate timely boarding and deplaning of passengers, contributing to overall operational efficiency.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal communication is essential for interacting effectively with passengers and team members.- **Teamwork**: Ability to work as part of a team in a fast-paced environment, supporting your colleagues and ensuring operations run smoothly.- **Problem-Solving**: Capability to handle unexpected situations calmly and efficiently, ensuring passenger satisfaction.- **Attention to Detail**: A keen eye for detail to manage various tasks accurately and ensure compliance with safety regulations.- **Basic Technical Skills**: Familiarity with computers to assist in check-in and data entry tasks.This position is ideal for individuals who are motivated, eager to learn, and passionate about providing quality service in the aviation industry.

As a Field Sales Executive based in Ahmedabad, you will play a crucial role in promoting and selling our products to clients in the designated area. This position requires a motivated individual who enjoys working in the field and meeting new people.**Key Responsibilities:**- **Lead Generation:** Identify and pursue potential clients through networking and market research to build a robust sales pipeline.- **Sales Presentations:** Conduct face-to-face presentations and product demonstrations to engage clients and clearly show the benefits of our offerings.- **Relationship Management:** Build and maintain strong relationships with clients, ensuring their needs are met and providing excellent customer service.- **Sales Reporting:** Regularly update sales records and report on sales activities to keep track of progress and identify areas for improvement.- **Market Analysis:** Stay informed about market trends and competitor products to effectively position our offerings and enhance sales strategies.**Required Skills and Expectations:**Candidates should have a minimum of 1-2 years of experience in sales, preferably in a field setting. A strong understanding of sales techniques and customer relationship management is essential. Effective communication and interpersonal skills are crucial, as you will be engaging with various clients. A proactive attitude towards problem-solving and achieving sales targets is expected. Candidates should be able to work independently and manage their time efficiently. Additionally, proficiency in basic computer applications is necessary to handle reporting and customer management tasks. Only male applicants are considered for this position.

Hi, We are hiring Retail Customer Relationship Manager for leading apparels company Degree:-Graduation/MBAExperience:-5-6yLocation:-Ahmadabad Salary :- 50000-60,000 per month Share your Updated resumeBest RegardsPinnacle Placement & Staffing company6265842976

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Key Responsibilities: Lead & motivate the sales team Handle customer inquiries & conversions Manage showroom sales operations Ensure excellent customer experienceRequirements: Experience in automobile/car sales Strong leadership & communication skills Target-driven mindsetApply now - jobs.planteplacements@gmail.com

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

ERP Implementation & Management: Lead end-to-end implementation of ERP system covering Purchase, Inventory, Accounts coordination, and Vendor Management modules. Coordinate with ERP vendor/consultant for system configuration, customization, testing, and go-live activities. Map existing business processes and align them with ERP workflows. Ensure accurate master data creation (items, vendors, BOMs, pricing, taxes, etc.). Train users across departments and provide post-implementation support. Troubleshoot ERP issues, coordinate fixes, and ensure data integrity. Generate MIS reports for management from ERP on purchase, inventory, consumption, and cost analysis. Purchase & Procurement: Handle end-to-end procurement activities including vendor sourcing, negotiation, ordering, and follow-up. Develop and maintain an approved vendor list. Issue Purchase Requisitions (PR), Purchase Orders (PO), and ensure timely delivery of materials. Coordinate with stores for GRN, quality checks, and inventory reconciliation. Monitor stock levels and ensure optimal inventory planning through ERP. Negotiate prices, credit terms, and delivery schedules to achieve cost optimization. Ensure compliance with company purchase policies and controls. Coordination & Compliance: Liaise with Accounts for GST, invoice matching, and payment tracking. Coordinate with production and sales teams for material planning and demand forecasting. Ensure ERP and purchase processes comply with statutory and internal audit requirements. Support management with data analysis and decision-making inputs. Additional Responsibilities: Assist management with any ERP or purchase-related improvement initiatives. Perform any other duties assigned by the company from time to time. Strong understanding of ERP systems (Purchase, Inventory, Accounts integration). Hands-on experience in procurement and vendor management. Good analytical and problem-solving skills. Strong coordination and documentation abilities. Ability to train users and manage change during ERP implementation.Experience in ERP implementation in manufacturing/trading industry preferred.Knowledge of GST and statutory purchase compliance.Advanced Excel and MIS reporting skills.

Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.

As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.