Customer Management Job Vacancies in Ahmedabad

Join our dynamic team as Airport Ground Staff in Ahmedabad, India, where you will play a crucial role in ensuring smooth airport operations and exceptional customer service.nnKey Responsibilities:n1. Customer Assistance: Provide support to passengers by answering queries, guiding them through check-in procedures, and ensuring their overall comfort and safety.n2. Baggage Handling: Assist in the safe and efficient handling of luggage, ensuring timely delivery to and from the aircraft.n3. Check-in Processing: Facilitate passenger check-in by verifying travel documents and issuing boarding passes, ensuring a seamless travel experience.n4. Coordination with Airlines: Work closely with airlines and other ground staff to coordinate flight schedules and respond to any operational issues that may arise.nnRequired Skills and Expectations:nCandidates should have completed at least the 12th grade and possess strong interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and professionalism in handling various situations, including managing passenger concerns and high-pressure environments, are expected. Basic knowledge of airport operations and an ability to work collaboratively within a team are important for success in this role. Punctuality and reliability are crucial, as you will be part of a fast-paced environment that requires strict adherence to schedules and safety protocols. Previous experience is welcome but not necessary.

We are seeking a detail-oriented Canada Student Processing Specialist to accurately manage international student admissions, document validation, and IRCC study permit applications from end to end.Case Assessment & Strategy: Evaluate client profiles (education, work history, language scores) against current IRCC criteria and identify optimal immigration pathways.Application Preparation & Filing: Compile, review, and assemble a complete application. Quality Assurance & Auditing: Meticulously review background checks, police clearance certificates, medical records, and certified translations to ensure zero errors before final submission.Client & Stakeholder Communication: Guide clients through the document gathering process, provide milestone updates, and assist in drafting responses.Stay up-to-date with changing Canadian immigration laws, temporary public policies, and processing timelines to provide accurate advice.

We are seeking an experienced Sales Officer specializing in cotton yarn to join our team in Ahmedabad. The ideal candidate will have a strong background in sales and a deep understanding of the cotton yarn market.nnThe key responsibilities include managing sales activities, developing relationships with clients, and achieving sales targets. The Sales Officer will actively reach out to potential customers, understanding their needs and presenting suitable yarn products. Maintaining strong relationships with existing clients to ensure customer satisfaction and repeat business is critical. The role will also involve monitoring market trends and competitor activities to inform strategic decisions.nnCandidates for this position should possess excellent communication and negotiation skills, enabling them to connect effectively with clients and close deals. A comprehensive understanding of cotton yarn and its market dynamics is essential. The ability to work independently and as part of a team will be important for success in this role.nnThe Sales Officer is expected to demonstrate leadership qualities and a proactive approach to identifying new business opportunities. Must be detail-oriented and results-driven, with strong analytical skills to evaluate performance and refine strategies. A graduate degree is required, along with 7 to 10 years of experience in sales, specifically within the textile or cotton yarn industries. Male candidates are preferred for this position.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

We are looking for an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of healthcare software consulting projects. The ideal candidate will have strong project management skills, experience working with software development teams, and a good understanding of healthcare technology and client requirements.The Project Manager will act as the primary point of contact between clients, internal teams, and stakeholders, ensuring projects are delivered on time, within scope, and according to quality standards.Key ResponsibilitiesPlan, manage, and deliver healthcare software projects from initiation through implementation and closure.Define project scope, objectives, timelines, milestones, deliverables, and resource requirements.Coordinate with software developers, business analysts, QA teams, UI/UX designers, healthcare consultants, and other stakeholders.Serve as the primary point of contact for clients and provide regular project updates.Gather, clarify, and document client requirements and translate them into actionable project plans.Monitor project progress, budgets, risks, dependencies, and resource allocation.Identify potential project issues and risks and develop appropriate mitigation plans.Conduct regular project meetings, status reviews, sprint planning, and stakeholder presentations.Manage change requests and ensure appropriate impact assessment and approvals.Ensure software deliverables meet agreed quality, security, compliance, and client requirements.Coordinate testing, user acceptance testing (UAT), deployment, implementation, and post-launch support.Maintain project documentation, reports, dashboards, and project management records.Ensure effective communication among clients, technical teams, and business stakeholders.Support continuous improvement of project management processes and delivery methodologies.Required Qualifications & SkillsBachelor's degree in Computer Science, Information Technology, Business Administration, Healthcare Management, or a related field.5-8 years of experience in project management, preferably within software consulting, healthcare IT, or SaaS.Strong knowledge of software development life cycles (SDLC) and Agile/Scrum methodologies.Experience managing multiple projects and cross-functional teams.Excellent client management, communication, presentation, and leadership skills.Strong analytical, organizational, problem-solving, and decision-making abilities.Experience with project management tools such as Jira, Azure DevOps, Asana, Monday.com, or similar platforms.Ability to manage project scope, timelines, budgets, risks, and stakeholder expectations.Preferred Healthcare/Technical ExperienceExperience with healthcare applications, EHR/EMR, practice management, medical billing, telehealth, healthcare analytics, or related systems.Familiarity with healthcare data standards and technologies such as HL7, FHIR, APIs, and interoperability.Awareness of healthcare privacy, security, and compliance requirements such as HIPAA and applicable local regulations.PMP, PRINCE2, CSM, or similar project management certification is a plus.Success in This RoleThe successful candidate will ensure that projects are delivered efficiently, clients remain well-informed and satisfied, and software solutions meet agreed business, technical, quality, and healthcare requirements.

We are seeking a dedicated Project Manager with 4 to 10 years of experience to oversee and ensure the successful execution of our projects in Ahmedabad. The ideal candidate will have excellent organizational skills and the ability to lead a team effectively.Key Responsibilities:- Project Planning: Create detailed project plans that outline goals, tasks, timelines, and resources needed to ensure successful project delivery. This involves breaking down tasks and scheduling them appropriately.- Team Leadership: Lead and motivate a cross-functional team by assigning tasks, providing guidance, and monitoring progress. Your leadership will help ensure everyone works towards common objectives.- Stakeholder Communication: Serve as the main point of contact for stakeholders, keeping them informed about project status, changes, and any potential issues. This requires clear and effective communication skills.- Risk Management: Identify potential risks and challenges that may affect project outcomes and develop strategies to mitigate them. Proactive risk management is crucial for the success of any project.- Quality Assurance: Ensure that all project deliverables meet quality standards and client expectations. This involves reviewing work and providing constructive feedback.Required Skills and Expectations:- Strong leadership skills to effectively manage and inspire team members.- Excellent communication abilities to engage with team members and stakeholders.- Proficiency in project management software and tools.- The ability to analyze problems and make informed decisions quickly.- A solid understanding of budget management and resource allocation.- A proactive approach to project execution and a commitment to achieving results.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

As an Account Manager in Client Servicing, you will be responsible for managing client relationships and ensuring their satisfaction with our services. Your role will focus on understanding client needs, addressing any concerns, and delivering exceptional service. Key Responsibilities:- Client Relationship Management: Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.- Project Coordination: Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.- Communication & Reporting: Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.- Issue Resolution: Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.- Business Development: Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.Required Skills and Expectations:To be successful in this role, you should have 4 to 10 years of experience in client servicing or account management. Strong communication and interpersonal skills are essential, as you will be working closely with clients and internal teams. You should be adept at problem-solving and able to handle multiple projects simultaneously. A proactive approach to identifying client needs and opportunities is key. Familiarity with CRM software and project management tools will be beneficial. A positive attitude and a commitment to client satisfaction are crucial for this role.

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

Job Title: Client Success Manager Company Name: Alliance Recruitment Agency Job Location: Ahmedabad Experience: 4 - 5 yearsAbout the Role:We are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.The ideal candidate bridges the gap between relationship building and commercial strategy, possessing a consultative mind-set to identify upsell and cross-sell opportunities that align with our clients' evolving business goals.