Customer Management Job Vacancies in Pune

Sales department: manage online selling through companies app and website and online brand promotion Hiring : Hiring of business partner

* Identify and develop new *B2B sales opportunities* through field visits, cold calling, references, networking, and lead generation.* Visit *corporate offices, companies, architects, interior designers, dealers, institutions, and commercial projects* to generate business.* Understand customer requirements and recommend suitable ergonomic seating and workplace solutions.* Conduct product presentations and demonstrations at customer locations.* Develop and maintain strong relationships with existing and prospective clients.* Generate quotations, follow up on inquiries, and convert leads into orders.* Coordinate with the showroom, sales, production, service, and dispatch teams to ensure smooth order execution.* Maintain regular follow-ups with prospects and existing customers.* Track sales activities, customer interactions, leads, and opportunities through CRM/lead management systems.* Achieve monthly and quarterly sales targets.* Monitor market trends, competitor activities, pricing, and customer requirements.* Participate in exhibitions, corporate meetings, dealer visits, and other business-development activities.* Ensure timely collection and follow-up for outstanding payments wherever required.

Job Summary We are seeking a dynamic and results-oriented Resident Sales Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, and ensuring customer satisfaction. The role requires a sales acumen expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Conduct Presentations and Demonstration as necessary. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree OR Diploma in any field. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales preferably (industrial sales). Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events. Benefits Competitive salary and performance-based incentives. Professional development and training opportunities. Company-provided transportation or travel allowance. Supportive and collaborative work environment.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

We are seeking a dedicated Relationship Manager to join our team in Pune. This role is ideal for individuals with 1 to 2 years of experience and a passion for building strong client relationships.Key Responsibilities:- Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing personalized assistance.- Account Management: Oversee clients' accounts, ensuring their satisfaction and addressing any issues promptly to enhance their experience.- Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling, aiming to meet or exceed sales targets.- Market Analysis: Stay informed about industry trends and client competitors to provide insightful information to clients and improve service offerings.- Reporting: Prepare regular reports on client interactions, satisfaction levels, and potential new business opportunities, sharing these with management.Required Skills and Expectations:The ideal candidate should have a graduate degree and demonstrate strong communication and interpersonal skills. You should be able to listen actively to clients and provide quick and effective solutions to their problems. Proficiency in Microsoft Office and CRM software is essential. A strong sense of responsibility and the ability to work independently while managing multiple tasks will contribute to your success in this role. Candidates should be adaptable and open to learning as they support our clients and the overall growth of the organization.

We are looking for a Field Sales & Marketing Executive to join our team at Aarth Fin-trade Private Limited. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth.

The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- Responding to Customer Queries: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- Troubleshooting Issues: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- Maintaining Customer Records: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- Providing Feedback: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- Participating in Training: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- Customer Support: Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- Issue Resolution: Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- Documentation: Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- Product Knowledge: Stay updated on our products and services to provide accurate information and assist customers effectively.- Feedback Collection: Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Identify and develop new customers through field visit.Promote company packaging machine and solution.conduct client meeting and product presentation.Maintain good CRM.Achieve monthly sales target.Any other work as and when decided by the management.

We are looking for a motivated and experienced Sales Manager to lead our sales team in Pune. The ideal candidate will have 10 to 15 years of experience in sales management, preferably in a similar industry. A Masters degree or Post Graduate Diploma, such as an M.B.A. or PGDM, is required.Key Responsibilities:- Team Leadership: Lead and motivate the sales team to achieve targets and enhance performance through effective coaching and mentoring.- Sales Strategy Development: Create and implement sales strategies that align with overall business goals, ensuring measurable outcomes and growth.- Client Relationship Management: Build and maintain strong relationships with key clients to foster loyalty and long-term partnerships.- Market Analysis: Conduct regular market research to identify trends, customer needs, and competitive landscape, adapting strategies accordingly.- Performance Monitoring: Set and track individual and team performance metrics, providing regular feedback and making adjustments to improve results.- Collaboration with Other Departments: Work closely with marketing, product development, and customer support teams to ensure a cohesive approach to sales.Required Skills and Expectations:The Sales Manager should have excellent communication and interpersonal skills, along with the ability to inspire and lead a team. A strong analytical mindset is crucial for assessing market conditions and performance metrics. The candidate must be adaptable and open to change, with a proven track record of achieving sales targets. Proficiency in CRM software and Microsoft Office Suite is essential. Candidates should be willing to work full-time from the office and demonstrate a strong commercial acumen.

We want a cafe incharge to handle our cafe. Who can cook or willing to learn how to cook. Handle all works of cafe.

Urgent Hiring For Ground StaffInterview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - Pune Work Experience - Fresher & 2 YearsSkills - Computer Operator, Passport Checking

As a Front Office Executive, you will play a vital role in the daily operations of our office. Your main responsibility will be to manage the front desk and ensure a welcoming environment for visitors and staff.Key Responsibilities:- Greet and Assist Visitors: You will be the first point of contact for clients and guests, providing them with a friendly welcome and guiding them to the appropriate departments or personnel.- Manage Incoming Calls: You will handle phone inquiries, transferring calls to the relevant staff and taking messages when necessary to maintain smooth communication flow.- Maintain Reception Area: You will ensure that the front office area is clean, organized, and presentable, contributing to a professional atmosphere.- Schedule Appointments: You will assist in coordinating meetings and appointments for staff, ensuring that schedules are managed effectively.- Handle Administrative Tasks: Tasks may include managing correspondence, maintaining office supplies, and performing basic clerical duties to support the team.Required Skills and Expectations:The ideal candidate should have a bachelor's degree (B.A, B.B.A, B.Sc, or a relevant professional degree) and 2 to 7 years of experience in a similar role. Strong communication skills are essential, as you will need to interact with various stakeholders. You should be proficient in office software and have good organizational abilities to manage multiple tasks efficiently. A friendly demeanor and a professional attitude are necessary to create a positive first impression.

We are seeking a motivated Inside Sales Executive to join our team in Pimple Saudagar. The ideal candidate will be responsible for engaging with potential customers, promoting our products, and driving sales growth. You will work from the office and must possess a positive attitude and excellent communication skills.Key Responsibilities:- Lead Generation: Identify and reach out to potential customers through phone and email, effectively introducing them to our products.- Customer Engagement: Build strong relationships with clients by understanding their needs and providing tailored solutions to meet those needs.- Sales Presentation: Present the features and benefits of our products to clients, showcasing how they can solve specific problems and improve their business.- Follow-up: Maintain regular contact with leads and existing customers to ensure satisfaction and encourage repeat sales.- Sales Reporting: Track and report on sales progress and provide insights on market trends, helping to refine sales strategies.Required Skills and Expectations:The candidate should have a bachelors degree in areas like B.A, B.C.A, B.B.A, or B.Com. A minimum of 1 to 3 years of experience in sales is essential. Strong communication and interpersonal skills are crucial, as well as the ability to work independently and in a team. The candidate should show motivation to achieve sales targets and demonstrate a problem-solving approach towards customer inquiries. A good understanding of the sales process and basic computer skills are also expected.

We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.Key Responsibilities:- Answer Incoming Calls: You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.- Manage Front Desk Operations: Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.- Handle Customer Queries: Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.- Schedule Appointments: Coordinate and schedule meetings or appointments based on the availability of staff and resources.- Data Entry: Record customer information and interactions accurately in our database to maintain updated records.- Support Administrative Tasks: Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.Required Skills and Expectations:- Strong Communication Skills: Must be able to communicate clearly and effectively in person and over the phone.- Organizational Skills: Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.- Tech-Savvy: Familiarity with computers and office software is beneficial.- Positive Attitude: A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.- Willingness to Learn: Open to receiving training and developing new skills in the role. This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- Resolve Issues: You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- Maintain Records: You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.