Customer Management Job Vacancies in Gurgaon

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003

Experience in business development and market researchIdentify and develop new business opportunities, support client acquisition, coordinate meetings and presentations, maintain sales records and CRM updates, support ongoing projects and client queries

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

We are looking for a Senior Sales Manager to lead our sales team in Gurgaon. The ideal candidate will have 4 to 7 years of experience in sales and hold a B.B.A or B.Com degree.**Key Responsibilities:**- **Lead Sales Strategy Development**: Create and implement effective sales strategies to achieve revenue targets and expand market presence.- **Team Management**: Oversee and motivate the sales team, providing guidance and support to enhance performance and drive results.- **Client Relationship Management**: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention.- **Market Analysis**: Conduct market research to identify trends, competitor activities, and potential opportunities for growth.- **Performance Reporting**: Monitor and report on sales performance metrics, offering insights and recommendations for improvement.- **Training and Development**: Organize training sessions to improve the skills and knowledge of team members, fostering a culture of continuous learning.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to build relationships with clients and team members. Strong analytical skills are essential to assess market trends and sales data effectively. A proven track record of achieving sales targets is expected, along with the ability to work in a fast-paced environment. Candidates should also demonstrate leadership qualities, showing capability in managing teams and driving them toward success. Proficiency in using CRM software and other sales tools is an advantage.

Promote and sell Logitech products including keyboards, mouse, webcams, headsets, and IT accessoriesManage and expand dealer, distributor, and corporate customer baseAchieve monthly and quarterly sales targetsDevelop market presence across assigned Haryana territoriesConduct product demonstrations and training sessionsMonitor competitor activities and market trendsPrepare sales reports and maintain customer data

JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070

Sales professionals with ability to achieve results. Result oriented candidates with proven track need preferred. Own conveyance and laptop is recommended. This is a field sales work not WFH or WFO.Must have excellent communication skills and a pleasing personality. The job involves space-selling for our publication. Similar experience with a print / digital publication will be an advantage. Only result-oriented, target-driven, and self-starters need apply.

We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.

We are looking for a dynamic and result-oriented Inside Sales Executive to support our growing operations in India. The role involves handling inbound and outbound sales activities, coordinating with distributors and channel partners, and supporting the sales team in expanding market presence for industrial tools across India.Job Description:Handle inbound & outbound sales enquiriesGenerate and follow up on leads, quotations, and ordersCoordinate with distributors, dealers & internal teamsMaintain customer data and sales recordsSupport sales targets and market expansion activities14 years experience in inside sales / B2B / industrial productsGood communication skills (English & Hindi)Basic knowledge of industrial tools or machinery preferredProficient in MS Office; CRM knowledge is a plusWhat We Offer:Opportunity to work with an international manufacturing brandStrong support from an established Indian industry group.Growth-oriented role.

Join our team as a Sales Manager in Gurgaon, India. As a Sales Manager, your key responsibilities will include managing a team of sales representatives, setting sales goals, developing sales strategies, identifying new business opportunities, and building strong relationships with clients. You will be responsible for achieving sales targets, analyzing sales data, and providing regular reports to the management team. The ideal candidate should have 1-7 years of experience in sales, a graduate degree, and strong leadership skills. We are looking for a dynamic and results-driven individual who is able to work well under pressure and meet tight deadlines. Excellent communication and negotiation skills are essential for this role, along with a proven track record of successful sales performance. The Sales Manager should also have a strong understanding of the sales process and industry trends. If you are a motivated sales professional looking for a challenging opportunity to showcase your skills, this role is perfect for you. Apply now and take your career to the next level!

Lead Engagement : Handle inside sales through the provided leads. Conduct cold calling, email outreach, and follow-ups to qualify and convert leads into sales. Customer Understanding & Solution Selling : Understand customer pain points and offer tailored solutions. Craft compelling, unique selling propositions to drive engagement.Sales Processes: Prospect, qualify, and manage leads. Create deal proposals and ensure timely follow-up to closure. Upsell and cross-sell products/services to existing clients based on their needs.Support & Coordination : Provide pre-sales support to the sales and marketing teams. Assist in finding, winning, and renewing customers. Promote company products/services across geographies.Tracking & Reporting: Maintain accurate records of sales, revenue, and invoices. Monitor sales progress and provide reports to stakeholders.

Key Responsibilities:1. Assessing creditworthiness: Reviewing financial information, credit scores, and payment history of clients to determine if they qualify for credit.2. Analyzing risk: Evaluating the risk associated with extending credit to clients based on their financial status and market conditions.3. Making credit decisions: Deciding whether to approve, deny, or modify credit applications based on the analysis conducted.4. Monitoring credit accounts: Tracking the repayment behavior of clients to ensure they are meeting their credit obligations.5. Providing recommendations: Offering suggestions for credit terms, limits, and repayment schedules to mitigate risk and maximize profitability.Required Skills and Expectations:1. Bachelor's degree in finance, accounting, or a related field.2. Strong analytical skills to interpret financial data and assess credit risk.3. Experience with financial modeling and risk assessment techniques.4. Excellent attention to detail and ability to make sound judgments.5. Good communication skills to interact with clients and colleagues effectively.6. Knowledge of regulatory requirements and compliance standards related to credit analysis.

Need sales manager to sell gym subscription and manage gym

An established Pvt. Ltd. media firm based in Gurgaon is hiringSales Manager / Sales ExecutiveOur growing retail business seeks an experienced, motivated Sales Manager to meet customershelp them find their needs, and upsell our services.The candidate should quickly absorb and retain product knowledge. The successful candidate will receive on-the-job training for one week and then take over the responsibilities. If you love a challenge and have a flair for sales and an analytical mind, we cant wait to see your resume.The ideal candidate must have a BBA or MBA degree in sales and marketing stream.Apply if you are result-oriented and willing to perform.Salary25,000 to 35,000 per monthPlus mobile expensesConveyance allowancePlus incentivesPlus bonusYou can take home approx.. Rs.35,000/- to Rs.60,000/- per month.You get trained by professional management with corporate and media backgrounds.To schedule your interview, please connect by WhatsApp.9810503404, 9810503047

Job DescriptionThe Head Operations & Customer Fulfilment is responsible for end-to-end execution of export operations for European customers, ensuring cost control, delivery reliability, quality compliance, and system discipline.solution.Required Candidate profiletranslating customer commitments into predictable, repeatable, system-driven outcomes, while leading teams across procurement, ERP executioncapitalplacement02@gmail.comP- 9891750342 W- 7895263093

CRM Manager for Real Estate company in sector 56, Gurgaon MCPSClient Handling & Coordination:Act as a single point of contact for post-sales customer queries.Manage customer on boarding and documentation after booking.Coordinate with internal departments (sales, legal, finance, site team) for customer queries and issues.Documentation & Records:Maintain and update client records, booking forms, agreements, and payment receipts.Coordinate agreement execution and registration process with legal teams.Payment Follow-up & Collection:Monitor and follow up on payment schedules as per agreed milestones.Send payment reminders and ensure timely collection.Customer Communication:Regularly update clients regarding construction progress, payment schedules, possession timelines, etc.Handle customer queries and grievances professionally and escalate complex issues when needed.CRM Software Management:Maintain records and activity logs on CRM software (like Salesforce, Zoho, or real estate-specific CRMs).Generate reports and dashboards for management review.Handover & Possession:Coordinate for timely possession, snag list, and final settlement with clients.Key Skills Required:Excellent communication & interpersonal skillsStrong follow-up and coordination abilityCustomer service orientationProficiency in CRM tools/software and MS OfficeKnowledge of RERA processes is an added advantageQualifications:Graduate / MBA preferredPrior experience in CRM in Real Estate industry is mandatory