81

Customer Management Job Vacancies in Gurgaon

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee operations at the airport. This role is essential for ensuring a smooth and safe travel experience for passengers. **Key Responsibilities:**- **Supervise Staff:** Manage and guide airport staff to ensure they perform their duties effectively and efficiently, helping to create a positive work environment.- **Monitor Operations:** Oversee the daily activities at the airport, including check-in, boarding, and baggage handling to ensure everything runs smoothly and on time.- **Customer Service:** Address passenger inquiries and resolve complaints professionally, ensuring that travelers have a pleasant experience.- **Safety Compliance:** Ensure all operations meet safety regulations and airport policies, promoting a secure environment for both staff and passengers.- **Coordination with Departments:** Collaborate with various airport departments and airlines to coordinate schedules and services, ensuring seamless operations.- **Reporting:** Maintain records and prepare reports on daily operations, staff performance, and any issues encountered, which helps in making informed decisions.The ideal candidate should possess strong leadership and communication skills, along with a basic understanding of airport operations. A high school diploma is required, and previous experience in customer service or airport roles is a plus, though not mandatory. Candidates should be detail-oriented, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent customer support. A proactive attitude and the ability to solve problems quickly will greatly contribute to success in this role.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
View all details
  • 10 - 20 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Operation Manager Head Operations
Job DescriptionThe Head Operations & Customer Fulfilment is responsible for end-to-end execution of export operations for European customers, ensuring cost control, delivery reliability, quality compliance, and system discipline.solution.Required Candidate profiletranslating customer commitments into predictable, repeatable, system-driven outcomes, while leading teams across procurement, ERP executioncapitalplacement02@gmail.comP- 9891750342 W- 7895263093
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
View all details

Hiring For Credit Analyst

Aimsure Global Solution

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Gurgaon Sector 30
Loan Operations Credit Rating Sales Credit Officer Loan Officer Communication Customer Management Credit Investigation Credit Reports Credit Policies Decision Making Credit Risk Assessment
Key Responsibilities:1. Assessing creditworthiness: Reviewing financial information, credit scores, and payment history of clients to determine if they qualify for credit.2. Analyzing risk: Evaluating the risk associated with extending credit to clients based on their financial status and market conditions.3. Making credit decisions: Deciding whether to approve, deny, or modify credit applications based on the analysis conducted.4. Monitoring credit accounts: Tracking the repayment behavior of clients to ensure they are meeting their credit obligations.5. Providing recommendations: Offering suggestions for credit terms, limits, and repayment schedules to mitigate risk and maximize profitability.Required Skills and Expectations:1. Bachelor's degree in finance, accounting, or a related field.2. Strong analytical skills to interpret financial data and assess credit risk.3. Experience with financial modeling and risk assessment techniques.4. Excellent attention to detail and ability to make sound judgments.5. Good communication skills to interact with clients and colleagues effectively.6. Knowledge of regulatory requirements and compliance standards related to credit analysis.
View all details

Vice President (10-15 Years)

A Square Technologies Pvt. Ltd.

  • 10 - 15 yrs
  • 50+ Lakh/Yr
  • Gurgaon
Customer Experience Manager Customer Experience Back Office Operations Operational Enhancements Strategy Development Contact Centre Technology Integration Client Engagement Financial Management
The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.
View all details
Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
View all details
  • 1 - 5 yrs
  • Gurgaon
Direct Sales Retail Store Billing Store Operations Team Leader Retail Customer Management
Store Supervisor (Retail) Job DescriptionJob Title : Retail Store SupervisorDepartment : OperationsJob Type : Full TimeLocation : Gurugram, Sector 57Duties & Responsibilities: Provide exceptional customer service by addressing inquiries and ensuring a positive experience. Interact with customers to understand their needs and preferences, offering services recommendations and assistance. Supervise and lead a team of store employees, ensuring they deliver high-quality service. Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency. Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store. Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making. Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment. Make invoices and bills.Requirements and skills Experience in Retail 1 year to 2 years Powerful leading skills and business orientation Customer management skills Strong organizational skills Good communication and interpersonal skills Graduate Basis MS office
View all details
Medical Billing OHIP MSP AHCIP Customer Life Cycle Management Revenue Cycle Management Canadian Medical Biling ICD-10-CA EHRbilling
We're Hiring: Medical Billing Manager Canadian Physician Billing Location: [Remote / Onsite -Mohali Job Type: Full-time Department: Medical Billing & Revenue Cycle ManagementAre you an experienced Medical Billing Professional with deep knowledge of Canadian physician billing systems (OHIP, MSP, AHCIP, etc.)? We re looking for a highly organized and detail-driven Medical Billing Manager to lead and manage end-to-end physician billing processes for Canadian healthcare providers. Key Responsibilities:Manage the full-cycle physician billing process for multiple Canadian provincesSubmit claims accurately and on time using platforms like OHIP, MSP, AHCIP, and other provincial systemsIdentify and resolve claim rejections or underpaymentsStay up to date with changes in provincial billing codes, rules, and regulationsGenerate billing performance reports and ensure accuracy in monthly reconciliationsCollaborate with physicians, clinics, and administrative teams to streamline workflowsTrain and oversee junior billing staff if applicable Required Qualifications:3+ years of hands-on experience with Canadian physician billingStrong knowledge of billing systems: OHIP, MSP, AHCIP, RAMQ, etc.Familiarity with EMRs and billing software (e.g., Oscar, Accuro, Telus Health, MD Billing)Excellent analytical, communication, and problem-solving skillsStrong attention to detail and ability to work independently Preferred:Experience in multi-specialty physician billingPrior leadership or team management experienceCertified medical billing training is a plus What We Offer:Competitive salary and benefitsOpportunity to work with leading Canadian healthcare professionalsSupportive, growth-oriented team environment
View all details
  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
View all details

International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
View all details
Customer Behaviour Polite Behaviour Packing Skill Cleaning Skill Stall Management Retail Sales Selling Skills Sales Customer Management Counter Sales Communication Skills Hard Working
Staff for food stall Location is very comfortable and safeGood behaviour with customer Communication skill
View all details

Freshers For Airport Manager - Gurgaon/Greater Noida

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Aviation Customer Manager Problem Solving Airline Customer Service Ground Operation
We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.
View all details
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
View all details
  • 2 - 5 yrs
  • Badshahpur Gurgaon
Customer Relationship Customer Handling Team Motivation Team Building
its totally customer handling profile for sales and database maintaining
View all details
  • 4 - 7 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Sales Negotiation Communication Customer Management Client Management
Key Responsibilities:Customer Interaction: Engage with customers, understanding their furniture and home decor needs and preferences.Showcasing Products: Present our diverse range of furniture and decor, emphasising their features, advantages, and suitability for customers spaces.Design Guidance: Provide design recommendations, layout options, and colour coordination that harmonise with selected furniture, ensuring optimal space utilisation.Sales Support: Working on deal closures by resolving any design or product-related inquiries and challenges presented by customers.Trend Insight: Maintain awareness of the latest interior design trends, incorporating this knowledge into customer interactions to provide modern solutions.Team Collaboration: Work in tandem with sales and post-sales teams, ensuring a seamless customer journey. Share insights for product portfolio or showroom presentation enhancements.Feedback Management: Collect customer feedback regarding product preferences, design needs, and overall showroom experience to facilitate ongoing improvement.Product Expertise: Continually enhance knowledge about our furniture, materials, care guidelines, and other pertinent product details to provide accurate information to customers.Qualifications:Educational Qualification: Bachelors degree in Interior Design or related field.Experience: 4+ years in interior design, furniture sales, or a similar role.Communication: Excellent verbal communication skills for effective customer and team interactions.Customer Focus: A genuine inclination to assist customers in finding solutions that cater to their needs.Technical Proficiency: Familiarity with design software and a robust understanding of space planning, colour coordination, and material selection.Sales Insight: Basic knowledge of sales principles and customer service practices.Team Collaboration: Ability to work cohesively with various teams in a dynamic environment
View all details
  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Customer Communication Call Center Cold Calling
Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills
View all details
  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Good Communication Skills Customer Management Chat Support Voice Process BPO Voice Inbound BPO Non Voice International BPO Executive BPO
Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes
View all details
  • 6 - 12 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Marketing Manager Social Media Manager Customer Accounts Manager CRM Systems Analyst Team Coordinator
Develop and execute comprehensive marketing strategies to achieve business objectives and revenuetargets.Lead and manage the marketing team, providing guidance, direction, and support to ensure thesuccessful implementation of marketing plans.Oversee the development of the company's brand identity, positioning, and messaging to effectivelycommunicate value propositions to target audiences.Manage the creation and execution of integrated marketing campaigns across multiple channels,including digital, social media, email, events, and traditional media.Analyse market trends, consumer behaviour, and competitor activity to identify opportunities for growthand innovation.Collaborate with cross-functional teams, including sales, product development, and customer support,to align marketing efforts with overall business objectives.Monitor and report on the performance of marketing campaigns, using data and analytics to optimizestrategies and tactics for maximum impact.Manage marketing budgets and allocate resources effectively to achieve desired outcomes withinbudgetary constraints.Build and maintain relationships with external partners, agencies, and vendors to support marketinginitiatives and enhance brand visibility.Bachelors degree in marketing, Business Administration, or related field. Master's degree preferred.Minimum of 5+ years of experience in marketing leadership roles, preferably in Accounting/Outsourcingsector.Proven track record of developing and executing successful marketing strategies that drive businessresults.Strong leadership and management skills, with the ability to motivate and inspire cross-functionalteams.Excellent communication and interpersonal skills, with the ability to effectively collaborate with internaland external stakeholders.Strategic thinker with a data-driven approach to decision-making and problem-solving.Proficiency in marketing analytics tools, CRM systems, and digital marketing platforms.
View all details
  • 10 - 20 yrs
  • 20.0 Lac/Yr
  • Gurgaon
ERP Implementer Finance Manager Customer Accounts Manager Accounts Incharge Walk in
Knowledge of Finance & Accounts Activities-GST/TDS, Income tax .Exp with ERP implementation environment handling application, data, Platform& infrastructure integration services.Exp applying methodologies for ERP- Priority Software implementations.Required Candidate profileMonthly/QLY/Yearly closing process understanding.Audit Coordination Statutory/Internal Audit
View all details
  • 4 - 10 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Calling Inside Sales Business Development Executive BD Customer Relationship Manager Walk in
Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.Satish Kohli
View all details
  • 3 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Furniture Sales Communication Customer Management
Key Responsibilities:Customer Interaction: Engage with customers, understanding their furniture and home decor needs and preferences.Showcasing Products: Present our diverse range of furniture and decor, emphasising their features, advantages, and suitability for customers spaces.Design Guidance: Provide design recommendations, layout options, and colour coordination that harmonise with selected furniture, ensuring optimal space utilisation.Sales Support: Working on deal closures by resolving any design or product-related inquiries and challenges presented by customers.Trend Insight: Maintain awareness of the latest interior design trends, incorporating this knowledge into customer interactions to provide modern solutions.Team Collaboration: Work in tandem with sales and post-sales teams, ensuring a seamless customer journey. Share insights for product portfolio or showroom presentation enhancements.Feedback Management: Collect customer feedback regarding product preferences, design needs, and overall showroom experience to facilitate ongoing improvement.Product Expertise: Continually enhance knowledge about our furniture, materials, care guidelines, and other pertinent product details to provide accurate information to customers.Qualifications:Educational Qualification: Bachelors degree in Interior Design or related field.Experience: 3+ years in interior design, furniture sales, or a similar role.Communication: Excellent verbal communication skills for effective customer and team interactions.Customer Focus: A genuine inclination to assist customers in finding solutions that cater to their needs.Technical Proficiency: Familiarity with design software and a robust understanding of space planning, colour coordination, and material selection.Sales Insight: Basic knowledge of sales principles and customer service practices.Team Collaboration: Ability to work cohesively with various teams in a dynamic environment.
View all details
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
View all details
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
View all details
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Hiring for 709 Customer Care Executive Jobs in Delhi,Gurgaon,Jaipur,Lucknow,Kanpur,Amritsar,Chandigarh,Karnal,Gwalior, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Customer Communication,Cold Calling,Call Center etc.
View all details

Vice President - CX & BO Innovation

A Square Technologies Pvt. Ltd.

  • 10 - 15 yrs
  • 50+ Lakh/Yr
  • Gurgaon
Customer Experience Manager Customer Experience Back Office Operations Operational Enhancements Strategy Development Contact Centre Technology Integration Client Engagement Financial Management
The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.
View all details

Airport Customer Service Associate Fresher

Skyview India Academy Private Limited

Customer Management Customer Acquisition Customer Relationship Customer Support Coordinator
A Customer Support Executive's job is to help customers with their questions, issues, and feedback, ensuring a positive experience and building relationships through various communication channels like phone, email, or chat.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager, you will play a vital role in ensuring the smooth operation of airport activities. You will coordinate various services and manage staff to provide travelers with a safe and pleasant experience.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all airport operations to ensure that flights are on time and services run smoothly.- **Staff Management:** Lead and support airport staff, ensuring they are trained and performing their duties effectively.- **Safety Compliance:** Ensure all safety regulations and protocols are followed to maintain a secure environment for passengers and staff.- **Customer Service:** Resolve passenger issues and complaints efficiently, ensuring high levels of customer satisfaction.- **Coordination with Airlines:** Communicate regularly with airlines to manage schedules, gate assignments, and any operational changes.**Required Skills and Expectations:**- **Strong Communication Skills:** Clearly convey information and instructions to staff and passengers, facilitating effective interactions.- **Problem-Solving Ability:** Quickly identify issues and implement solutions to enhance airport operations and customer experience.- **Organizational Skills:** Manage multiple tasks and priorities efficiently, ensuring that all airport functions are running smoothly.- **Team Leadership:** Motivate and direct a team, fostering a collaborative work environment while addressing staff needs and concerns.- **Attention to Detail:** Pay close attention to all operational aspects, ensuring compliance with regulations and proper execution of services. Candidates with educational qualifications up to 12th grade and 0 to 5 years of experience in a similar role are encouraged to apply.
View all details
  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Communication Customer Management
An international BPO Customer Care Executive serves as the primary point of contact for customers from a variety of countries, handling inquiries, complaints, and providing information across multiple communication channels (phone, email, chat). The main goal is to ensure high levels of customer satisfaction and maintain a positive relationship with clients.Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats in a professional manner.Resolve customer issues and complaints efficiently and effectively.Provide accurate and complete information about products, services, and promotions.Maintain detailed records of all customer interactions in a CRM system.Meet performance targets for customer satisfaction and call handling.Required Qualifications & SkillsFluent in English, with excellent verbal and written communication skills.Strong problem-solving and conflict resolution abilities.Ability to work in a fast-paced environment and handle challenging situations calmly.Basic computer skills and familiarity with customer service software (CRM).Flexibility to work in shifts to accommodate different time zones.Prior experience in a customer service or BPO environment is preferred.
View all details
View More Jobs

Apply to 81 Customer Management Job Vacancies in Gurgaon

  • Gurgaon Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs