Customer Management Job Vacancies in Chennai

We are seeking a dedicated Transport Executive to join our team in Chennai. The ideal candidate should have 5 to 11 years of relevant experience, along with a background in B.A or B.B.A. This full-time role requires working from the office and is open exclusively to male candidates.**Key Responsibilities:**- **Manage Transport Operations:** Oversee daily transport activities to ensure efficient and timely transport of goods and personnel.- **Coordinate Logistics:** Work closely with suppliers and clients to schedule and track deliveries, ensuring all logistics operations flow smoothly.- **Ensure Compliance:** Monitor transport processes to ensure adherence to safety and regulatory requirements, minimizing risks during operations.- **Optimize Routes:** Analyze and determine the most efficient transportation routes to reduce costs and time during delivery.- **Maintain Records:** Keep accurate records of transportation activities, including vehicle maintenance, driver schedules, and delivery logs for reporting purposes.- **Communicate Effectively:** Liaise with various departments, drivers, and external stakeholders to facilitate seamless transport solutions.**Required Skills and Expectations:**Candidates should possess strong organizational abilities and attention to detail. Effective communication skills are essential for coordinating with teams and external partners. Additionally, candidates should be adept in problem-solving and possess a solid understanding of logistics and transport management. Proficiency in using relevant software and tools is also expected. The ideal candidate should have a proactive attitude and the ability to work well under pressure, ensuring all transport operations run smoothly.

Experience in warehouse operations and team supervision.Knowledge of inventory management systems and warehouse processes.Good leadership, communication, and problem-solving skills.Ability to work in shifts and manage multiple tasks effectively.

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

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Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.

Driver Job DescriptionRoute Management: Plan and follow efficient routes using navigation apps, manage traffic and delays.Vehicle Maintenance: Perform pre-registration sheet checks, refuel the vehicle, check that all tires are properly inflated and all oil levels are correct before picking up the vehicle, keep the cabin clean, and arrange for repairs.Documentation: Fill out logs, submit reports, and obtain the signature of the Site Safety Officer daily.Customer Complaints: It is essential to inform the cleaning staff to clean the toilets of complaining customers in a very clean manner to prevent recurrence of complaints.Customer Communication: Communicate with customers regarding complaints and contact them immediately by phone.Photo Sending: When cleaning the toilet on all floors, or even if the toilet on that floor cannot be cleaned, take a photo and immediately send it to the customers of that floor and the company WhatsApp group.

Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.**Key Responsibilities:**- **Inventory Management:** Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- **Order Processing:** Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- **Supplier Coordination:** Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- **Documentation:** Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- **Quality Control:** Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.

As a Field Sales Executive based in Chennai, you will be responsible for generating sales and building strong relationships with customers. You will have the opportunity to work in a dynamic environment and develop your sales skills right from your home.**Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential clients to introduce our products or services, helping to expand the customer base.- **Conduct Sales Visits:** Schedule and conduct face-to-face meetings with clients to understand their needs and demonstrate how our offerings can meet those needs.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure satisfaction and encourage repeat business.- **Set and Achieve Sales Targets:** Work towards specific sales goals and targets, contributing to overall team performance and growth.- **Provide Feedback to Management:** Share insights and feedback from the market and customers to help refine products and strategies.**Required Skills and Expectations:**You should hold at least a Bachelor's degree in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Being a male candidate is a requirement for this role. You must possess strong communication and interpersonal skills, as building relationships is key in sales. A motivated attitude and the ability to work independently are essential, as you will be conducting much of your work from home. Basic knowledge of sales processes and a willingness to learn will be beneficial. Prior experience is not necessary, but any enthusiasm for sales will be an added advantage.

As a Retail Manager in Chennai, you will oversee the daily operations of the store, ensuring a positive shopping experience for customers and smooth running of all processes.**Key Responsibilities:**- **Supervise Staff:** Lead and support your team by providing training and guidance. Ensure they understand their roles and deliver excellent customer service.- **Manage Inventory:** Oversee stock levels and product displays. Regularly review inventory to ensure popular items are always available for customers.- **Customer Service:** Address customer queries and resolve complaints effectively. Strive to create a welcoming environment that encourages repeat visits.- **Sales Management:** Monitor sales performance and implement strategies to boost sales. Analyze sales data to identify trends and areas for improvement.- **Maintain Store Standards:** Ensure the store is clean, organized, and visually appealing at all times. Regularly assess the store layout for optimal customer flow.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 10th pass. You should have up to 4 years of experience in retail or related fields. Strong verbal communication and interpersonal skills are essential for interacting with customers and team members. A basic understanding of inventory management and sales strategies will be helpful. You should be able to work independently and have a proactive approach to solving problems. Additionally, being a positive team leader and maintaining high standards of customer service is crucial for success in this role.

A leading restaurant chain is seeking a dynamic Restaurant Manager to lead operations. You will be responsible for overseeing day-to-day operations, ensuring customer delight, driving sales, and building a motivated and disciplined team.This role involves leading restaurant operations, driving sales growth, ensuring customer delight, and building a motivated and disciplined team.Manage day-to-day outlet operations, guest experience, hygiene, and quality standardsDrive sales and upselling initiatives to improve APT and overall outlet performanceLead training, grooming, and staff development programs in coordination with HR and trainersPromote staff empathy, teamwork, and morale building to enhance retention and service qualityTrack sales, food cost, and daily outlet performance reportsEnsure full compliance with brand SOPs and handle customer feedback proactivelySend your resume to Hiring@MilesToGo.in All The Best.For further details call 8610444215

The Salon Manager will ensure operational efficiency, staff coordination, service quality, and customer satisfaction. The role requires someone who can manage both front-end and back-end salon activities independently. Core Responsibilities Manage daily appointments and staff scheduling Supervise service delivery and maintain quality standards Handle client queries and resolve concerns professionally Monitor inventory and coordinate procurement Ensure cleanliness, ambience, and discipline Assist in achieving monthly revenue targets Handle billing, cash reconciliation, and daily reporting Support marketing activities and customer engagement Requirements Preferably 25 years experience in salon/spa management Strong organizational and multitasking ability Good interpersonal and customer handling skills Knowledge of salon services and pricing structures Basic computer skills (billing/Excel preferred) Responsible, punctual, and performance-driven Benefits Fixed Salary: 25,000 per month Stable work environment Growth into senior operational roles Hands-on leadership experience Opportunity to grow with an expanding brand

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

The Banquet Manager will oversee banquet operations, ensuring seamless event execution, client satisfaction, and efficient coordination across teams.Key Responsibilities:Manage end-to-end banquet operations and event executionCoordinate with clients to understand event requirements and expectationsSupervise banquet staff and ensure smooth event flowCoordinate with kitchen, vendors, and support teamsEnsure high standards of service quality and customer satisfactionMonitor budgets, costs, and operational efficiencyHandle escalations and ensure quick resolution during eventsRequired Skills & Qualifications:6+ years of experience in banquet/event managementStrong leadership and team management skillsExcellent communication and client handling abilitiesExperience in managing large-scale events and operationsAbility to multitask and work under pressure

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

We are looking for a reliable Heavy Driver to join our team. The driver will be responsible for transporting goods safely and efficiently. **Key responsibilities:**- **Transport Goods:** Safely drive heavy vehicles to deliver materials and products to various locations.- **Load and Unload Cargo:** Assist in loading and unloading goods, ensuring they are secure and handled properly.- **Maintain Vehicle:** Regularly check and maintain the vehicle to ensure it is in good condition, reporting any mechanical issues to management.- **Navigation Skills:** Use maps and GPS for efficient route planning, ensuring timely deliveries while following traffic rules.- **Record Keeping:** Maintain accurate records of deliveries, mileage, and fuel consumption for tracking purposes.**Required skills and expectations:**- A valid heavy vehicle driving license is essential to operate the assigned vehicle legally and safely.- Candidates should have at least 1-5 years of experience in driving heavy vehicles, demonstrating reliability and skill.- A minimum education level of 12th pass is required, ensuring a basic understanding of documentation and communication.- Strong knowledge of road safety regulations and local traffic laws is important for safe driving practices.- Must be physically fit to handle the demands of the job, including lifting and moving cargo.- Good communication skills are necessary to interact effectively with team members and clients.- Punctuality and a strong work ethic are essential to meet delivery schedules and maintain a professional image.