Customer Management Job Vacancies in Chennai

About the InternshipWe are looking for a driven and enthusiastic Sales & Marketing Intern to become a vital part of our team. This internship provides an opportunity to learn sales and marketing strategies, develop essential skills, and actively participate in projects that contribute to business growth.Responsibilities Assist in developing and executing sales and marketing campaigns. Support prospecting, lead generation, and follow-up activities. Conduct market research and analysis. Assist in organizing and promoting events and webinars. Maintain and update customer databases and CRM systems. Provide administrative support, including presentations, reports, and documentation.Internship Details Duration: 30 days Work Mode: Remote Working Hours: Flexible Internship: Sales & MarketingBenefits Internship Completion Certificate Letter of Recommendation Letter of Appreciation upon completing all given tasks LinkedIn Enhancement Guidance Resume Review Career Development Session

Product Marketing Manager - B2B SaaS/TechExperience: 6-9 YearsLocation: ChennaiAbout the Role:Talent Zone Consultant is looking for an experienced Product Marketing Manager to drive product positioning, go-to-market strategy, demand generation, and customer adoption for B2B SaaS/technology products.Key Responsibilities:Develop product positioning, messaging, value propositions, and GTM strategies.Lead marketing plans for new product launches and feature releases.Partner with Product, Sales, Demand Generation, and Customer Success teams.Develop sales enablement materials including presentations, case studies, battlecards, and product collateral.Conduct market research, customer insights, and competitive analysis.Drive product adoption, demand generation, and pipeline growth.Track marketing performance and use data to improve campaigns and GTM initiatives.Key Skills: Product Marketing, B2B SaaS, GTM Strategy, Product Positioning, Product Launches, Demand Generation, Market Research, Competitive Analysis, Sales Enablement, Customer Adoption, Marketing Analytics.

We are looking for a motivated and results-driven Zonal Manager to join our team in Chennai. In this role, you will be responsible for overseeing operations within a specific zone, ensuring that targets are met while leading a team effectively.Key Responsibilities:- Team Leadership: Manage, support, and guide a team of employees in your zone to ensure they perform at their best. This includes setting clear goals and providing regular feedback.- Sales Management: Drive sales initiatives within the zone to achieve revenue targets. You will analyze sales data and market trends to develop effective strategies.- Operational Oversight: Ensure smooth operations across various branches in your zone, identifying areas for improvement in processes and efficiency.- Performance Analysis: Regularly assess team performance and sales outcomes to understand what is working and what needs adjustment, helping to refine strategies for better results.- Stakeholder Coordination: Collaborate with other departments and stakeholders to align on objectives, share insights, and foster teamwork.- Market Research: Conduct research on market conditions and competitors to inform strategic planning and decision-making.To succeed in this role, candidates should possess strong leadership skills, effective communication abilities, and a solid understanding of sales and operations. A minimum of 1 to 5 years of related experience is required, along with a proactive approach to problem-solving and decision-making. Familiarity with data analysis tools will be an advantage. The ideal candidate should be adaptable, detail-oriented, and committed to achieving targets.

need office assistant for real estate and builder office, male or female, salary 10000/- to 20000/-, any degree, office timing 9 a.m to 6.30 p.m

Position: Technical Support Executive(Chat Process)Department: Technical Support / Customer SupportExperience: 6 Months - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Technical Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

Job detail: Back Office AssistantCompany: tic pvt ltd Location: Velachery, chennai.Work timeing: 9 am to 4pmRole: network based on office workSalary: Freshers 18k to 25k experience 25k to 30kRoom Accommodation company charge.

Researching new wholesale food suppliers and negotiating pricesCalculating future needs in kitchenware and equipment and placing orders, as neededManaging and storing vendors

Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification

** Relationship Manager / Senior Relationship ManagerJob Location: ChennaiEmployment Type: Full-TimeExperience: Minimum 2 yearsIndustry Experience: Real Estate, Telecom, BFSI, Credit Cards, Fintech, Wealth Management, Call Center, or Retail## Job OverviewWe are hiring Relationship Managers / Senior Relationship Managers for a customer-facing role in the matrimony and relationship services industry.The selected candidate will be responsible for understanding customer requirements, providing personalized service, managing customer relationships, retaining customers, converting prospects, and assisting members in finding suitable partners.## Key Responsibilities* Welcome customers onboard and create member profiles.* Understand members' preferences, expectations, and requirements.* Identify the unique needs of each customer.* Search, screen, and shortlist suitable profiles.* Establish contact and initiate meetings between members.* Build and maintain strong customer relationships.* Provide a premium and personalized customer experience.* Manage an assigned customer portfolio with regular follow-ups.* Ensure customer retention and satisfaction.* Convert prospects into customers.* Achieve a target of 2 fresh sales per month.* Meet defined service and performance metrics.## Candidate Requirements* Minimum 2 years of experience in a customer-facing role.* Experience in call center, retail, real estate, telecom, BFSI, credit cards, fintech, or wealth management is preferred.* Excellent command of English.* Fluency in the relevant regional language, particularly Telugu/Tamil, as applicable to the location.* Strong communication and listening skills.* Customer-service-oriented approach.* Good persuasion and influencing skills.* High emotional intelligence and empathy.* Ability to understand and analyze customer requirements.* Good presentation and executive presence.* Professional telephone and business etiquette.* Self-driven, proactive, and willing to learn.* Ability to work under pressure and manage stress.* Strong integrity, honesty, and respect for customers.

MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!

As an Assistant Store Manager, you will play a critical role in supporting the daily operations of the store and ensuring a positive shopping experience for our customers. You will work closely with the Store Manager and help lead the team to achieve sales targets and maintain high standards.Key Responsibilities:- Team Supervision: Assist in managing and motivating store staff to deliver excellent customer service and achieve sales goals.- Sales Monitoring: Keep track of daily sales figures and assist in strategizing ways to improve sales performance.- Inventory Management: Help manage stock levels, place orders, and ensure that the store is well-stocked with products to meet customer demand.- Customer Engagement: Interact with customers to address their needs, resolve complaints, and ensure overall satisfaction during their shopping experience.- Training and Development: Support the training of new employees and provide ongoing support to existing staff to enhance their skills.- Visual Merchandising: Ensure that the store displays are appealing and aligned with company standards, attracting customers and encouraging purchases.Required Skills and Expectations:Candidates should have 2 to 8 years of experience in retail management or a related field. Strong leadership and communication skills are essential for guiding the team effectively. A focus on customer service and sales, along with good organizational skills, will be crucial for managing inventory and store operations. Proficiency in using retail management software and tools will be advantageous. The ideal candidate will exhibit a positive attitude, adaptability in a fast-paced environment, and a commitment to fostering teamwork.

We are looking for a dedicated male Sales Manager to join our team at our office on Tambaram - Mudichur Road. This full-time position is suitable for individuals with 0 to 2 years of experience in sales.Key Responsibilities:- Develop Sales Strategies: Create effective sales plans to meet company targets. You will analyze market trends and customer needs to shape these strategies.- Manage Client Relationships: Build and maintain strong relationships with clients. You will be the primary point of contact and need to ensure customer satisfaction and loyalty.- Achieve Sales Targets: Set and meet individual sales goals. You will track your performance and work towards consistently achieving or exceeding set targets.- Conduct Market Research: Gather and analyze market data to identify potential new customers. This helps in understanding competition and finding opportunities for growth.- Train and Guide Team Members: Support and guide junior sales staff in understanding products and sales techniques. This will help in building a strong, efficient sales team.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to effectively engage with clients and team members. A basic understanding of sales processes and customer relationship management is essential. Candidates are expected to be results-driven, with a proactive attitude toward challenges. Adaptability and willingness to learn new skills in a fast-paced environment will be highly valued. A positive mindset and the ability to work collaboratively in a team are also important for success in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- Project Planning and Scheduling: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- Communication Management: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- Resource Allocation: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- Progress Monitoring: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- Documentation Management: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- Strong Organizational Skills: You need to be highly organized to manage multiple projects and deadlines effectively.- Excellent Communication Skills: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- Problem-Solving Abilities: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- Proficiency in Project Management Software: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- Team Player Attitude: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

Greetings from NIGSOFT Pvt Ltd,We are looking for a motivated and results-driven Field Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting sales targets, and building strong relationships with clients through on-ground sales activities. This role requires regular travel within the assigned territory to promote our products/services and drive business growth.Key Responsiblities :* Identify and approach potential customers within the assigned territory to generate new business* Conduct face-to-face meetings with prospective and existing clients to present products/services* Handle customer queries, negotiate pricing, and close sales deals effectively* Build and maintain strong, long-term relationships with clients to ensure repeat business* Stay updated on market trends, competitor activities, and customer needsRequirements :* Bachelor's degree in any discipline (preferred but not mandatory)* 0-1 years of experience in field sales, direct sales, or a similar role* Strong communication, negotiation, and interpersonal skills* Own two-wheeler and valid driving license preferred.* Ability to work independently and manage time effectively while travelingSkills :* Sales and negotiation* Relationship management* Lead generation* Target-driven mindsetLocation : ChennaiExperience : Freshers / ExperiencedSalary : 15000 - 18000Interested Candidates share their resume to hr@nigsoft.com or 9003111592Benefits:Cell phone reimbursementInternet reimbursementPaid sick timeWork Location: In person

Exciting Job Opportunity - SBI Credit Card Sales ExecutiveCompany: Calibehr Business Support Services Pvt. Ltd.Client: SBI CardsLocation: Chennai Salary: 18,000 - 20,000 per month + Attractive IncentivesEligibilityMinimum Qualification: 12th Pass / Diploma / Any Graduate.Freshers and experienced candidates are welcome to apply.Good communication and convincing skills.Willingness to work in field sales.BenefitsFixed SalaryAttractive IncentivesCareer Growth OpportunitiesTraining and Support

We are seeking a Regional Manager for our Chennai office. This role requires a proactive leader who can manage operations effectively within a specific region, ensuring that business goals are met strategically and efficiently.Key Responsibilities:- Team Leadership: Guide and mentor a team of employees in the region, fostering a collaborative environment to enhance performance and morale.- Sales Management: Develop and implement sales strategies to achieve regional targets, including monitoring sales performance and adjusting plans as necessary.- Market Analysis: Conduct thorough analysis of the regional market and competitor activities to identify opportunities and challenges, enabling informed decision-making.- Customer Relationship Management: Build and maintain strong relationships with key clients within the region to enhance customer satisfaction and drive repeat business.- Budgeting and Forecasting: Manage the regional budget, ensuring financial goals are met while monitoring expenses and resource allocation effectively.- Reporting: Regularly report on regional performance metrics to upper management, providing insights and recommendations for improvement.To succeed in this role, candidates should have a minimum of 1 to 5 years of experience in a management role, preferably in a relevant industry. Strong leadership skills, excellent communication abilities, and a proven track record in sales are essential. Candidates should be skilled in strategic planning, able to analyze market trends, and demonstrate effective problem-solving capabilities. A results-oriented mindset and the ability to work in a fast-paced environment are crucial for success.

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.Key Responsibilities:- Customer Engagement: Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- Sales Presentations: Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- Lead Generation: Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- Relationship Management: Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- Sales Reporting: Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.

Content Development Write original, high-quality content for social media posts, blogs, landing pages, product descriptions, brochures, and emailers. Develop engaging, audience-focused content such as car reviews, buyer guides, feature stories, industry trends, and lifestyle integration posts. Script compelling video content and reels for product features, behind-the-scenes, testimonials, service showcases, and dealership activities. Plan and supervise the end-to-end development of short-form video content for platforms like Instagram Reels, YouTube Shorts, and Facebook Stories. Collaborate with designers, video editors, and photographers to ensure creative alignment and storytelling across content formats. Maintain a consistent and engaging brand voice in all written and visual communication.SEO & Web Content Create SEO-friendly content with targeted keywords to boost organic rankings. Collaborate with SEO teams to optimize metadata, tags, and headers. Update and maintain existing content to ensure accuracy and relevance.Brand & Marketing Campaigns Support product launches and promotions with creative copy (taglines, ad scripts, banners). Work closely with social media and design teams to align messaging across platforms. Write content for multimedia formats such as videos, infographics, and scripts for vehicle walkthroughs.Research & Accuracy Conduct thorough research on vehicles, market trends, and competitor content. Stay updated with the latest news, auto shows, and tech advancements in the automobile space.Proofreading & Editing Edit and proofread content for grammar, style, and tone. Ensure all content is in line with brand guidelines and consistent across platforms.