Customer Management Job Vacancies in Chennai

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- **Resolving Issues:** You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- **Maintaining Customer Records:** You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- **Providing Product Information:** You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- **Upselling when Appropriate:** You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- **Problem-Solving Ability:** You must be able to think critically and come up with solutions quickly to assist customers with their issues.- **Basic Computer Skills:** Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- **Customer-Oriented Attitude:** A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

Greetings from NIGSOFT Pvt Ltd,We are looking for a motivated and results-driven Field Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting sales targets, and building strong relationships with clients through on-ground sales activities. This role requires regular travel within the assigned territory to promote our products/services and drive business growth.Key Responsiblities :* Identify and approach potential customers within the assigned territory to generate new business* Conduct face-to-face meetings with prospective and existing clients to present products/services* Handle customer queries, negotiate pricing, and close sales deals effectively* Build and maintain strong, long-term relationships with clients to ensure repeat business* Stay updated on market trends, competitor activities, and customer needsRequirements :* Bachelor's degree in any discipline (preferred but not mandatory)* 0-1 years of experience in field sales, direct sales, or a similar role* Strong communication, negotiation, and interpersonal skills* Own two-wheeler and valid driving license preferred.* Ability to work independently and manage time effectively while travelingSkills :* Sales and negotiation* Relationship management* Lead generation* Target-driven mindsetLocation : ChennaiExperience : Freshers / ExperiencedSalary : 15000 - 18000Interested Candidates share their resume to hr@nigsoft.com or 9003111592Benefits:Cell phone reimbursementInternet reimbursementPaid sick timeWork Location: In person

Exciting Job Opportunity - SBI Credit Card Sales ExecutiveCompany: Calibehr Business Support Services Pvt. Ltd.Client: SBI CardsLocation: Chennai Salary: 18,000 - 20,000 per month + Attractive IncentivesEligibilityMinimum Qualification: 12th Pass / Diploma / Any Graduate.Freshers and experienced candidates are welcome to apply.Good communication and convincing skills.Willingness to work in field sales.BenefitsFixed SalaryAttractive IncentivesCareer Growth OpportunitiesTraining and Support

We are seeking a dedicated Transport Executive to join our team in Chennai. The ideal candidate should have 5 to 11 years of relevant experience, along with a background in B.A or B.B.A. This full-time role requires working from the office and is open exclusively to male candidates.**Key Responsibilities:**- **Manage Transport Operations:** Oversee daily transport activities to ensure efficient and timely transport of goods and personnel.- **Coordinate Logistics:** Work closely with suppliers and clients to schedule and track deliveries, ensuring all logistics operations flow smoothly.- **Ensure Compliance:** Monitor transport processes to ensure adherence to safety and regulatory requirements, minimizing risks during operations.- **Optimize Routes:** Analyze and determine the most efficient transportation routes to reduce costs and time during delivery.- **Maintain Records:** Keep accurate records of transportation activities, including vehicle maintenance, driver schedules, and delivery logs for reporting purposes.- **Communicate Effectively:** Liaise with various departments, drivers, and external stakeholders to facilitate seamless transport solutions.**Required Skills and Expectations:**Candidates should possess strong organizational abilities and attention to detail. Effective communication skills are essential for coordinating with teams and external partners. Additionally, candidates should be adept in problem-solving and possess a solid understanding of logistics and transport management. Proficiency in using relevant software and tools is also expected. The ideal candidate should have a proactive attitude and the ability to work well under pressure, ensuring all transport operations run smoothly.

Experience in warehouse operations and team supervision.Knowledge of inventory management systems and warehouse processes.Good leadership, communication, and problem-solving skills.Ability to work in shifts and manage multiple tasks effectively.

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

Just build Team work and communication.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.

Driver Job DescriptionRoute Management: Plan and follow efficient routes using navigation apps, manage traffic and delays.Vehicle Maintenance: Perform pre-registration sheet checks, refuel the vehicle, check that all tires are properly inflated and all oil levels are correct before picking up the vehicle, keep the cabin clean, and arrange for repairs.Documentation: Fill out logs, submit reports, and obtain the signature of the Site Safety Officer daily.Customer Complaints: It is essential to inform the cleaning staff to clean the toilets of complaining customers in a very clean manner to prevent recurrence of complaints.Customer Communication: Communicate with customers regarding complaints and contact them immediately by phone.Photo Sending: When cleaning the toilet on all floors, or even if the toilet on that floor cannot be cleaned, take a photo and immediately send it to the customers of that floor and the company WhatsApp group.

Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958

We are looking for a reliable Heavy Driver to join our team. The driver will be responsible for transporting goods safely and efficiently. **Key responsibilities:**- **Transport Goods:** Safely drive heavy vehicles to deliver materials and products to various locations.- **Load and Unload Cargo:** Assist in loading and unloading goods, ensuring they are secure and handled properly.- **Maintain Vehicle:** Regularly check and maintain the vehicle to ensure it is in good condition, reporting any mechanical issues to management.- **Navigation Skills:** Use maps and GPS for efficient route planning, ensuring timely deliveries while following traffic rules.- **Record Keeping:** Maintain accurate records of deliveries, mileage, and fuel consumption for tracking purposes.**Required skills and expectations:**- A valid heavy vehicle driving license is essential to operate the assigned vehicle legally and safely.- Candidates should have at least 1-5 years of experience in driving heavy vehicles, demonstrating reliability and skill.- A minimum education level of 12th pass is required, ensuring a basic understanding of documentation and communication.- Strong knowledge of road safety regulations and local traffic laws is important for safe driving practices.- Must be physically fit to handle the demands of the job, including lifting and moving cargo.- Good communication skills are necessary to interact effectively with team members and clients.- Punctuality and a strong work ethic are essential to meet delivery schedules and maintain a professional image.

Content Development Write original, high-quality content for social media posts, blogs, landing pages, product descriptions, brochures, and emailers. Develop engaging, audience-focused content such as car reviews, buyer guides, feature stories, industry trends, and lifestyle integration posts. Script compelling video content and reels for product features, behind-the-scenes, testimonials, service showcases, and dealership activities. Plan and supervise the end-to-end development of short-form video content for platforms like Instagram Reels, YouTube Shorts, and Facebook Stories. Collaborate with designers, video editors, and photographers to ensure creative alignment and storytelling across content formats. Maintain a consistent and engaging brand voice in all written and visual communication.SEO & Web Content Create SEO-friendly content with targeted keywords to boost organic rankings. Collaborate with SEO teams to optimize metadata, tags, and headers. Update and maintain existing content to ensure accuracy and relevance.Brand & Marketing Campaigns Support product launches and promotions with creative copy (taglines, ad scripts, banners). Work closely with social media and design teams to align messaging across platforms. Write content for multimedia formats such as videos, infographics, and scripts for vehicle walkthroughs.Research & Accuracy Conduct thorough research on vehicles, market trends, and competitor content. Stay updated with the latest news, auto shows, and tech advancements in the automobile space.Proofreading & Editing Edit and proofread content for grammar, style, and tone. Ensure all content is in line with brand guidelines and consistent across platforms.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge