Customer Management Job Vacancies in Jaipur

As an Import Documentation Executive located in Jaipur, India, you will be responsible for managing and processing import documentation related to logistics. The ideal candidate has 2 to 4 years of experience in import documentation or a related field and holds at least a graduate degree. Key responsibilities include preparing and verifying import documents, ensuring compliance with relevant regulations, and maintaining accurate records for shipments. You will also coordinate with shipping and logistics teams to facilitate the movement of goods and address any documentation discrepancies that arise. Strong communication skills and a positive attitude are essential as you will interact with various stakeholders both internally and externally.Applicants should possess basic computer knowledge and demonstrate good documentation skills. Experience in shipping or logistics is a plus. This is a full-time, office-based position, and female candidates are preferred for this role. Candidates are expected to be detail-oriented, organized, and able to work effectively under pressure. The role does not require travel, but candidates should be comfortable handling paperwork and coordinating with different departments. This is an excellent opportunity to grow in the field of import documentation while contributing to a dynamic team in the logistics industry.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Jaipur. This role involves assisting passengers and ensuring they have a smooth travel experience from check-in to boarding.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, ensuring they receive excellent customer service throughout their journey.nn2. Check-in Support: Help passengers with the check-in process, ensuring all necessary documentation is verified and handled properly.nn3. Boarding Management: Coordinate the boarding process, ensuring passengers board flights efficiently and on time.nn4. Information Provider: Offer clear information to passengers about flight schedules, boarding gates, and other travel-related inquiries.nn5. Issue Resolution: Address passenger concerns or complaints promptly and effectively, escalating issues to supervisors when necessary.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a friendly demeanor to interact positively with passengers. Attention to detail is essential for checking documentation and ensuring accuracy in processes. The ability to remain calm and composed in a fast-paced environment is crucial. Candidates should also be team players, willing to collaborate with colleagues to enhance the passenger experience. A willingness to learn and adapt to varying responsibilities is important, particularly in a dynamic airport setting. A minimum educational qualification of a 12th pass is required, and candidates with 0 to 5 years of experience are encouraged to apply for this full-time position.

We are seeking an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for individuals who are passionate about travel and enjoy helping others.nnKey Responsibilities:nn- Assist Passengers: Provide exceptional support to travelers by answering queries regarding bookings, flight details, and travel procedures.n- Handle Check-Ins: Facilitate the check-in process for passengers and ensure all necessary documentation is completed correctly.n- Resolve Issues: Address and resolve customer complaints and concerns efficiently, aiming for high customer satisfaction.n- Promote Services: Inform customers about additional services provided by the airline and encourage upselling whenever possible.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess a positive attitude, excellent communication skills, and a strong commitment to customer service. Previous experience in a similar role is preferred but not mandatory; however, a willingness to learn and adapt is essential. Being detail-oriented and able to multitask effectively in a fast-paced environment will contribute greatly to your success in this role. The ideal candidate should demonstrate patience and professionalism, as you will be the first point of contact for our customers. Working from our office, you will play a key role in creating a positive travel experience for passengers.

The Import Documentation Executive will play a crucial role in managing and processing import documentation efficiently. The ideal candidate will have 4-5 years of relevant experience and possess in-depth knowledge of customs regulations and import procedures.Key Responsibilities:- Prepare Import Documents: Compile and organize necessary documents, such as invoices, packing lists, and certificates of origin, ensuring they meet all legal and compliance requirements.- Coordinate with Customs Authorities: Liaise with customs officials to facilitate the clearance of goods, addressing any inquiries or issues that may arise during the import process.- Track Shipments: Monitor the status of shipments and communicate updates to relevant stakeholders, ensuring timely arrival and delivery of goods.- Maintain Records: Keep comprehensive records of all import transactions, ensuring precise and organized documentation for future reference and audits.- Assist in Compliance Audits: Support internal and external audits by providing necessary documentation and explanations regarding import processes and compliance standards.Required Skills and Expectations:Candidates should possess strong knowledge of import regulations and documentation processes. Attention to detail is critical, along with excellent organizational and time management skills. Effective communication is essential, as the role requires interaction with various stakeholders, including customs officials and suppliers. Proficiency in relevant software and tools used for documentation and tracking imports is expected. The candidate must be a proactive problem solver, capable of addressing issues efficiently to ensure smooth import operations.

We are looking for enthusiastic individuals to join our team as Cabin Crew in Jaipur. As a member of the cabin crew, you will play a vital role in ensuring the safety and comfort of passengers during flights. This is a full-time position suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade.Key Responsibilities:- Passenger Safety: You will be responsible for ensuring that all safety procedures are followed on board. This includes conducting safety demonstrations and being prepared for any emergencies.- Customer Service: You will interact with passengers to provide excellent service, addressing their needs and ensuring a comfortable travel experience from boarding to disembarking.- Cabin Preparation: You will help prepare the cabin before flights, including checking supplies, cleaning, and ensuring that seating areas are tidy and presentable.- Conflict Resolution: You will be trained to handle any onboard issues or conflicts with professionalism, ensuring all passengers feel respected and cared for.- Team Collaboration: You will work closely with other crew members to foster a cooperative environment, keeping communication open for smooth operations during flights.Required Skills and Expectations:- Excellent communication skills are essential for interacting with passengers and fellow crew members.- A friendly and positive attitude is important as you will be the face of the airline.- Basic knowledge of safety protocols is required, and training will be provided.- You should be physically fit and able to perform duties that may include standing for long periods.- Flexibility with working hours is necessary as flights can occur at various times, including weekends and holidays.

Responsible for Solar Fan & lighting division sale (Government Sales, Project Sales and Channel Sales) for Rajasthan. Responsible for market mapping. Keeping track of problem area pertaining to dealer e.g. Order Executionerror, AccountExceptional sales result Compelling leadership skills Cross-cultural sales background Complex project negotiation Exceptional multi-tasker Resolution-oriented Energetic

Job Description - Customer Relationship Executive (CRE) - Solar IndustryPosition Title:Customer Relationship Executive (CRE)Department:Customer Support / Sales CoordinationReporting To:Customer Relationship Manager / Operations ManagerJob Summary:The Customer Relationship Executive (CRE) is responsible for managing customer interactions, handling inquiries, coordinating with the sales and installation teams, ensuring timely project updates, and maintaining strong customer relationships throughout the solar project lifecycle. The role focuses on customer satisfaction, lead follow-up, service support, and post-installation relationship management.Key Responsibilities:Customer Relationship ManagementHandle customer inquiries through phone calls, emails, WhatsApp, and other communication channels.Maintain regular communication with customers regarding project progress.Build and maintain strong customer relationships to ensure customer satisfaction.Address customer complaints and resolve issues promptly.Lead Management & Follow-upFollow up with new and existing leads generated through marketing campaigns.Schedule site visits and meetings for the sales team.Maintain customer databases and update lead status in CRM software.Coordinate with sales executives to ensure timely closure of inquiries.Project CoordinationCoordinate between customers, sales, technical, and installation teams.Inform customers about installation schedules and documentation requirements.Ensure smooth communication during project execution.Documentation & ComplianceCollect and verify customer documents required for solar installation and subsidy applications.Maintain proper customer records and project documentation.Assist customers in completing application forms and required paperwork.After-Sales ServiceHandle service requests and customer complaints after installation.Coordinate with the service team for maintenance and issue resolution.Conduct customer satisfaction surveys and collect feedback.Reporting & MISPrepare daily, weekly, and monthly customer interaction reports.Maintain CRM data accuracy.Track customer complaints and resolution timelines.Required Qualifications:Graduate in any discipline (B.Com, BBA, BA, MBA preferred).1-3 years of experience in customer service, sales coordination, or CRM.Experience in solar, electrical, renewable energy, or EPC industry preferred.Required Skills:Excellent communication and interpersonal skills.Customer handling and problem-solving abilities.CRM software knowledge.MS Excel, Word, and Email proficiency.Ability to manage multiple customer queries simultaneously.Strong follow-up and coordination skills.Key Performance Indicators (KPIs):Customer Query Response Time.Customer Satisfaction Score (CSAT).Lead Follow-up Completion Rate.Complaint Resolution Time.Customer Retention Rate.CRM Data Accuracy.Installation Coordination Success Rate.Customer Feedback Collection Rate.Documentation Completion Rate.Number of Positive Customer Reviews/Referrals Generated.

Position Title:Accounts Cum CashierDepartment:Accounts & FinanceReporting To:Accounts Manager / Finance ManagerJob Summary:The Accounts Cum Cashier is responsible for managing daily cash transactions, maintaining accounting records, handling receipts and payments, preparing vouchers, supporting financial reporting, and ensuring proper documentation of all financial activities. The role requires accuracy, integrity, and compliance with company financial policies.Key Responsibilities:Accounts ManagementRecord daily accounting transactions in Tally/ERP software.Maintain books of accounts, ledgers, and financial records.Prepare journal entries, payment vouchers, receipt vouchers, and contra entries.Perform bank reconciliation and cash reconciliation regularly.Assist in monthly and annual account closing activities.Cash HandlingReceive and disburse cash as per company policies.Maintain daily cash book and petty cash records.Verify cash receipts and payments with supporting documents.Ensure physical cash balance matches the cash book balance.Deposit collections into bank accounts as required.Billing & ReceivablesGenerate invoices and receipts.Follow up with customers for outstanding payments.Maintain customer and vendor account records.Track receivables and payable schedules.Banking ActivitiesPrepare cheques, RTGS, NEFT, and online payment transactions.Coordinate with banks for routine banking activities.Maintain records of bank deposits and withdrawals.Compliance & DocumentationMaintain proper filing of invoices, vouchers, and financial documents.Assist in GST, TDS, and statutory compliance documentation.Support auditors during internal and statutory audits.Ensure compliance with company accounting policies.MIS & ReportingPrepare daily cash reports.Generate expense reports and payment summaries.Provide accounting data and reports to management as required.Assist in preparing monthly MIS reports.Required Qualifications:B.Com / M.Com preferred.Knowledge of Accounting Principles.1-3 years of experience in Accounts and Cash Handling.Required Skills:Proficiency in Tally Prime/ERP Software.Knowledge of GST, TDS, and basic taxation.Strong numerical and analytical skills.MS Excel and MS Office proficiency.Attention to detail and accuracy.Good communication and organizational skills.Key Performance Indicators (KPIs):Cash Reconciliation Accuracy - 100%.Timely Entry of Transactions.Bank Reconciliation Completion.Error-Free Voucher Processing.Collection Follow-up Effectiveness.Timely Invoice Generation.Documentation Accuracy.Compliance Submission Timeliness.Petty Cash Management Accuracy.MIS Report Submission Timeliness

Assist walk-in customers and understand their requirements for furniture Demonstrate product features, benefits, and usage effectivelyDrive sales by recommending suitable products and upselling where requiredMaintain store presentation, visual merchandising, and cleanlinessHandle billing, inventory support, and stock replenishmentBuild strong customer relationships and ensure high customer satisfactionAchieve monthly sales targets and contribute to store revenue

Responsible For Technocomercial Sales BDM Fire fighting fire Alarms Safety equipment for Building Construction sites should Have Knowledge in Fire FightingbFire alarm field.mettings with Builders Contractors ,commercial sites.Company is In uch as Techno Fire Safety System, Techno Fire Protection Services, and Technoinfra Engineering) provide a comprehensive range of techno-commercial sales and services in the fire fighting line.

We are looking for an Airport Representative to join our team in Jaipur, India. This full-time role is perfect for individuals with 0 to 5 years of experience, preferably those who have completed their 12th grade. nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, ensuring they have a pleasant experience during their travel.n- Information Provision: Provide accurate information about flights, services, and airport facilities to travelers and address their queries.n- Coordination with Airlines: Collaborate with airline staff to ensure smooth check-in and boarding processes for passengers.n- Handling Issues: Address any problems or concerns that passengers may face and find timely solutions to enhance their travel experience.n- Documentation Support: Assist passengers with necessary documentation as required for travel, ensuring compliance with regulations.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills and a friendly attitude to interact with passengers. A strong sense of responsibility and the ability to work in a fast-paced environment are essential. The role requires good organizational skills to manage tasks efficiently. Additionally, candidates should be adaptable and ready to work varied shifts, ensuring that travelers receive the support they need at all times. A background in customer service will be an advantage.