Array ( [0] => customer-management [1] => navi-mumbai ) Customer Management Jobs in Navi Mumbai,Customer Management Job Vacancies in Navi Mumbai Maharashtra
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Customer Management Job Vacancies in Navi Mumbai

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Hotel Front Office Executive - Full Time

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Turbhe Navi Mumbai
Problem Solving Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
The Front Office Executive will be responsible for managing the reception area, welcoming visitors, answering and directing phone calls, and providing administrative support. They will also handle mail and courier services, maintain office supplies, and coordinate with other departments.Key responsibilities include greeting visitors in a professional and friendly manner, managing incoming and outgoing calls efficiently, handling office correspondence and documentation, maintaining a neat and organized reception area, and assisting with general administrative tasks.The ideal candidate should have a diploma and at least 1-5 years of experience in a similar role. They should have excellent communication and interpersonal skills, a professional appearance and demeanor, strong organizational abilities, and the ability to multitask effectively. Attention to detail, proficiency in Microsoft Office, and a customer-oriented approach are also essential for success in this position.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Warehouse Operations Documentation Logistics Software Shipping Coordination Time Management Problem Solving Vendor Relations Supply Chain Customer Service Inventory Management Teamwork Transportation Order Processing International Shipping
The Logistics Assistant will be responsible for coordinating and managing various logistics tasks to ensure efficient operations. Key responsibilities include overseeing inventory management, coordinating shipments, tracking orders, and maintaining accurate records. The ideal candidate should have 1-2 years of experience in logistics, a graduate degree, strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment. This position is full-time and requires the candidate to work from the office in CBD Belapur, Navi Mumbai.
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Opening For Customer Care Executive

Digitide Solution Limited

  • Fresher
  • 3.0 Lac/Yr
  • Airoli Navi Mumbai
Communication Customer Management International BPO Customer Care Customer Service
Job profile: customer care executive
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kharghar Navi Mumbai
Customer Management Kitchen Crew Order Taking Food Delivery Problem Resolution
We are looking for a Crew Member to join our team in Kharghar, Navi Mumbai. As a Crew Member, your primary responsibility will be to assist in daily operations, such as preparing food, serving customers, and maintaining cleanliness in the workspace.Key Responsibilities:- Prepare food: Assist in food preparation, including cutting vegetables, cooking ingredients, and assembling dishes according to recipes.- Serve customers: Take orders, serve food, and provide excellent customer service to ensure a pleasant dining experience.- Maintain cleanliness: Keep workstations clean, wash dishes, sanitize surfaces, and follow proper hygiene protocols to uphold high food safety standards.Required Skills and Expectations:- Education: Minimum 10th pass with basic reading and writing skills.- Communication: Good verbal communication skills to interact with customers and team members effectively.- Team player: Ability to work well in a team, follow instructions, and collaborate with colleagues to achieve common goals.- Physical stamina: Capable of standing for long hours, lifting heavy objects, and working in a fast-paced environment.
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Opening For Sales Manager

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Navi Mumbai
Sales Skills Problem Solving Customer Relationship Virtual Communication Product Knowledge
Job Title: VRM Executive - Inside SalesJob Description:As a VRM (Virtual Relationship Manager) Executive for Inside Sales at Axis Bank, you will be responsible for driving sales growth and enhancing customer relationships through virtual interactions. Your primary duties will include:- Engaging with potential and existing customers via phone, email, and online platforms to promote banking products and services.- Understanding customer needs and providing tailored solutions to meet their financial goals.- Following up on leads generated from marketing campaigns and converting them into sales.- Maintaining accurate records of customer interactions and sales activities in the CRM system.- Collaborating with cross-functional teams to ensure a seamless customer experience.- Achieving monthly sales targets and contributing to the banks overall performance.Key Skills:- Excellent communication and interpersonal skills.- Strong sales acumen and the ability to build rapport with customers.- Proficiency in using digital tools and CRM software.- Ability to work independently and as part of a team.Qualifications:- Bachelors degree.- Prior experience in sales or customer service, preferably in the banking sector.This role is pivotal in fostering strong customer relationships, driving revenue, and ensuring high customer satisfaction.
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Customer Relationship Manager (fresher)

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vashi Navi Mumbai
Insurance Sales Customer Support Educational Sales
ICICI Lombard We Are Hiring! Role: Customer Relationship Manager (CRM) Location: Vashi, Navi Mumbai (Opp. Vashi StationSector 30, Vashi Navi Mumbai, Maharashtra) Open Positions: 40+ About the Company - ICICI LombardICICI Lombard is one of Indias leading general insurance companies, offering a wide range of insurance products such as: Motor/Car Insurance, Health Insurance, Travel Insurance, Home Insurance, Commercial/Business InsuranceICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more. About the RoleWe are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Salary Details Freshers: 16,000 17,000 (In-hand) 2.55 LPA Experienced: Up to 26,000 (In-hand) 3.7 LPA Shift TimingsFor Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)For Female Candidates: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Working Days & Week Offs 5 Days Working 2 Rotational Week Offs
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Jobs by Popular Location

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Relationship BFSI Customer Service Negotiation Skills Team Management Skills Interpersonal Skills
A VRM (Virtual Relationship Manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. A job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling. Key responsibilitiesSales and lead management: Reaching out to new and existing customers to present products, generate leads, and close deals over the phone.Customer relationship management: Building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.Customer service: Providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.Performance and compliance: Meeting sales quotas, achieving Key Performance Indicators (KPIs), and adhering to security protocols and quality standards.
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  • 2 - 2 yrs
  • 3.3 Lac/Yr
  • Rasayani Navi Mumbai
Customer Relationship Sales Process Home Loans
Pay: 22,000.00 - 25,000.00 per monthJob description:Company: Maha Empire PropertiesLocation: Rasayni, MaharashtraDepartment: SalesEmployment Type: Full-timeWorking Hours: 10:30 AM 6:30 PMJob Overview:Maha Empire Properties is looking for a dynamic and result-oriented Sales Manager to handle flat sales at our Rasayni residential project. The candidate will be responsible for achieving sales targets, managing client interactions, and ensuring smooth coordination with the office team.Key Responsibilities:Handle walk-in and inquiry-based sales for residential flats.Conduct site visits, client meetings, and property presentations.Follow up with potential buyers and close sales efficiently.Coordinate with marketing and CRM teams for lead follow-up.Maintain daily sales reports and documentation.Understand customer requirements and suggest suitable units.Achieve monthly and quarterly sales targets.Requirements:1-2 years of experience in flat or real estate project sales.Excellent communication, presentation, and negotiation skills.Strong knowledge of the local market (Rasayni, Panvel, or nearby).Positive and proactive attitude.Salary & Benefits:22,000 25,000 per month + attractive incentivesPerformance-based rewards and career growth opportunitiesWorking Hours: 10:30 AM 6:30 PMCall Now: 7208887774Maha Empire PropertiesJob Type: Full-timeBenefits:Cell phone reimbursement
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  • 1 - 3 yrs
  • Vashi Navi Mumbai
Customer Relationship Branch Administration Microsoft Excel Routing
# Taking care of End to End operation work of Client.1. Well versed with Excel and MS office2. Good in English communication and written3. Familiar with numbers4. Pleasant Personality5. Good in Email Writing
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Vashi Navi Mumbai
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Customer Management Problem Management Interpersonal Skills
Excellent Communication SkillsStrong Thought Process & Problem-Solving Ability
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Navi Mumbai
Sales Communication Call Center Operations Customer Support
Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate
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Hotel Staff Fresher

Subway Restaurant

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Kharghar Navi Mumbai
Customer Management Hotel Staff
This is Subway Restaurant staff job. Maintain the work on the daily basis, handle the customers, Do the job responsibilities very calmly. Basic training will be given in the store.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Customer Management Communication Customer Service Executive
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Turbhe Navi Mumbai
Customer Management Customer Communication Customer Support
Urgent Hiring Alert Company - One Point One Solution Job Title: Customer Support Executive Airline Process Location: Turbhe, Navi Mumbai Employment Type: Full-Time Salary: 28,500 CTC 24,000 In-Hand Shift Details: Male: Rotational (24x7) Female: Day (Any 9 hrs till 8 PM) Weekly Off: 1 Rotational Experience: Minimum 6 Months in Customer Service Requirement: Versant Level 4
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Customer Care Manager (Female Only)

Heritage Motors Mumbai Pvt Ltd

  • 4 - 10 yrs
  • 4.3 Lac/Yr
  • New Panvel Navi Mumbai
Cold Calling Customer Handling
Job Summary:We are looking for a dynamic and customer-oriented Customer Relationship Manager (Female) to join our Tata Motors dealership in Panvel. The ideal candidate will be responsible for managing the end-to-end customer experience, ensuring high levels of customer satisfaction, and maintaining long-term relationships with our valued clients.Key Responsibilities:Customer Handling:Greet walk-in customers and assist them with queries related to Tata vehicles.Understand customer needs and provide guidance on available models, features, and finance options.Maintain a positive, empathetic, and professional attitude toward customers at all times.Relationship Management:Build and maintain strong, long-term customer relationships to drive repeat business.Follow up with potential and existing customers post-visit and post-delivery.Handle customer feedback, concerns, or complaints efficiently and professionally..Requirements:Female candidates only (as per showroom's team diversity goals).Graduate in any discipline (preferred: BBA, BCom, or similar).1 - 3 years of experience in customer service, relationship management, or front-office roles. Freshers with good communication skills can also apply.Excellent communication and interpersonal skills in English, Hindi, and Marathi.Pleasant personality with a customer-first attitude.Proficiency in MS Office and CRM tools is a plus.Coordination:Coordinate with sales, service, and delivery teams to ensure smooth customer experience.Update customer records in CRM software and manage follow-up schedules.Ensure timely delivery of vehicles and documentation.After-Sales Support:Schedule service reminders, insurance renewals, and other customer touchpoints.Share offers, promotions, and upgrades with existing customers.Contact: Rajratna Salve HR (70558871437)
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Navi Mumbai
Customer Relationship Customer Handling Negotiation Skills Customer Management Front Office Receptionist
Roles and Responsibility: Calling customers to sell the products by giving them brief of product prices , features and benefits and understanding their requirements etc. Handling the customers database accurately. Understanding the customers grievance . Attracting customer by demonstrating about merchandise and services. Going out of the box to achieve future sales targets.Requirements and Skills: Proven experience in sales or customer services roles. Proficient in achieving the sales target preferably via phone calls. Excellent communication in English and Presentation skills Relevant knowledge of computers and telephones. Qualities like negotiations and acceptance of rejections.*Immediate Joiners Preferred*
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Outbound Calling Customer Communication Customer Management
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Customer Management
Company Name:- Finmech Business ServicesJob Title: Team Leader - Credit Card Sales Process - ICICI Bank Location: [Ghansoli]Job Type: Full-time(10-7)Salary:- 20k - 28kKey Responsibilities:1. Lead and manage a team of sales agents2. Achieve sales targets and performance metrics3. Monitor and analyze sales metrics.4. Develop and implement sales strategies and process improvements5. Conduct training and coaching sessions for agents6. Handle customer escalations and resolve issues7. Collaborate with clients to understand requirements and preferences8. Ensure compliance with company policies and procedures9. Manage team performance, attendance, and productivity10. Provide feedback and performance evaluationsRequirements:1. 6 months+ of experience in sales, preferably in BPO2.Strong leadership, communication, and interpersonal skills3.Ability to motivate and manage a team4.Analytical and problem-solving skills5.Familiarity with sales software and tools.What We Offer:1. Competitive salary and incentives2. Opportunities for growth and development3. Dynamic work environment4. Recognition and rewards for outstanding performance
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Sales Manager (Only Females)

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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  • 3 - 6 yrs
  • 5.5 Lac/Yr
  • New Panvel Navi Mumbai
Direct Marketing Marketing Customer Relationship Leadership Management Skills Lead Generation Marketing Communication Convincing Power Sales Strategy Communication Skills Lead Management Negotiation Skills
Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth.Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met. Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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Sales Manager (Only Females)

Space India Builders and Developers

  • 3 - 6 yrs
  • 5.5 Lac/Yr
  • New Panvel Navi Mumbai
Direct Marketing Customer Relationship Marketing Management Skills Lead Generation Problem Solving Sales Strategy Lead Management Convincing Power Communication Skills
Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Sales Customer Management CRM
Job Title: Sales ExecutiveCompany: One Point One SolutionsLocation: Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift: Day Shift (10:00 AM 05:00 PM)Work Days: Monday to SaturdayWeekly Off: SundayJob Description:One Point One Solutions is hiring Sales Executives for its outbound calling processes in Axis Bank Collection Process and SBI Life Sales Process, based in Turbhe, Navi Mumbai. The role involves engaging with customers over calls and ensuring high conversion and collection rates.Key Responsibilities:Make outbound calls to customers for collections or sales.Maintain call logs and update CRM systems.Meet daily and monthly targets.Provide excellent customer interaction and service.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 35 years.Gender: Open to Male & Female candidates.Compensation & Benefits:Salary: 17,000 In-Hand 30,000 CTCPerks: Free Pick & Drop facility from Koparkhairane Station to Office and back.Selection Process:Face-to-Face Interview
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  • 1 - 7 yrs
  • 6.5 Lac/Yr
  • Belapur Navi Mumbai
Beverage Knowledge Food Hygiene Food Safety Food Trends Menu Development Team Leadership Purchasing Vendor Relations Waste Management Hospitality Customer Service Regulatory Compliance Quality Control Budgeting Menu Planning Event Planning Scheduling Cost Control
The Food Beverages Manager will be responsible for overseeing all aspects of food and beverage operations at the Navi Mumbai location. This includes managing inventory, ensuring quality control, and training staff on proper food handling procedures. The manager will also be responsible for developing menu offerings and pricing strategies to maximize profitability.Key responsibilities include:- Supervising and coordinating all food and beverage operations- Ensuring compliance with health and safety regulations- Managing inventory levels and ordering supplies as needed- Developing and implementing menu offerings and pricing strategies- Training staff on proper food handling procedures and customer service standardsThe ideal candidate will have a diploma in hospitality management or a related field, along with 1-7 years of experience in the food and beverage industry. Strong leadership and communication skills are essential for this role, as the manager will be responsible for leading a team of staff members. The ability to work in a fast-paced environment and make quick decisions is also critical for success in this position. A passion for creating exceptional dining experiences for customers is a must.
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Opening For Restaurant Captain

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Belapur Navi Mumbai
Customer Relationship Steward Activities Room Service Customer Care Problem Solving Staff Management Good Communication Skills
A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery. Expertia AIExpertia AI+4Core Responsibilities of a Restaurant Captain:Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling. Expertia AIExpertia AI+9Key Skills & Qualifications:Strong leadership and communication abilities.Excellent customer service and conflict-resolution skills.Thorough knowledge of food, beverages, and service etiquette.Ability to remain calm and professional under pressure
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Restaurant Hostess (Female)

Unique Manpower Consultancy

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Belapur Navi Mumbai
Guest Seating Host Stand Management Menu Knowledge Multitasking Organization POS System Operation Problem-solving Teamwork Up-selling Reservation Management Hospitality Time Management Customer Service Cash Handling Stress Management Conflict Resolution Attention to Detail Communication Patience Adaptability
As a Restaurant Hostess in Belapur, Navi Mumbai, you will be responsible for greeting and seating guests, taking reservations, and maintaining a welcoming environment in the restaurant. You will also be required to assist in coordinating dining room activities and providing excellent customer service to guests.Key responsibilities include greeting guests as they arrive, managing reservations, coordinating with the kitchen and wait staff, and ensuring a smooth flow of service throughout the restaurant. Additionally, you will be expected to have a strong understanding of the menu, assist guests with any questions or concerns, and handle any customer service issues professionally.The ideal candidate for this role should have 1-2 years of experience in a similar position, hold a Diploma in hospitality or a related field, and possess excellent communication and interpersonal skills. You should be detail-oriented, able to work efficiently in a fast-paced environment, and have a friendly and outgoing personality. Additionally, the ability to multitask, stay organized, and remain calm under pressure is essential for success in this role.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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