Customer Management Job Vacancies in Maharashtra

We are looking for a friendly and motivated Restaurant Waiter to join our team in Latur. In this role, you will help ensure our guests have a pleasant dining experience.**Key Responsibilities:**- **Greeting Guests:** Welcome customers as they arrive, provide menus, and seat them at their tables to create a friendly atmosphere. - **Taking Orders:** Listen carefully to customers' orders and answer any questions they may have about the menu to ensure accuracy. - **Serving Food and Drinks:** Deliver the ordered food and beverages to tables promptly and make sure everything is to the guests' satisfaction. - **Clearing Tables:** Remove used dishes and utensils efficiently to keep the dining area clean and ready for the next guests. - **Managing Payments:** Process customer payments accurately and ensure they receive the correct change, making the checkout smooth. - **Maintaining Cleanliness:** Keep the restaurant tidy by cleaning tables, chairs, and work areas regularly.**Required Skills and Expectations:**We seek candidates who are friendly and attentive to customers. You should have strong communication skills to interact well with guests and team members. A basic understanding of food safety practices is important. You should be able to work efficiently in a fast-paced environment and remain calm under pressure. Being a team player is essential, as you will collaborate with kitchen staff and fellow waiters. Flexibility in working hours, including weekends and holidays, is also required. Previous experience is a plus but not mandatory as we will provide training.

We are seeking a dedicated Relationship Manager to join our team in Navi Mumbai. The ideal candidate will have 1 to 4 years of experience in managing client relationships and will play a crucial role in fostering long-lasting relationships with our clients.**Key Responsibilities:**- **Client Interaction:** Engage with clients regularly to understand their needs and provide tailored solutions, ensuring high satisfaction levels.- **Account Management:** Oversee client accounts and maintain updated records, ensuring all client information is accurate and current.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly, reinforcing trust and reliability.- **Sales Support:** Assist in upselling and cross-selling additional services to existing clients, enhancing their experience and increasing revenue.- **Market Research:** Stay informed about market trends and competitor activities to provide valuable insights to clients and the company.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to effectively interact with clients. Strong interpersonal skills are essential for building rapport and managing relationships. Candidates should be proactive, demonstrating a problem-solving attitude when facing challenges. A Bachelor's degree in Business or a related field is preferred but not mandatory. Familiarity with CRM software will be beneficial. Additionally, a basic understanding of sales principles and market dynamics is important. The ability to work collaboratively in a team environment while also being self-motivated is highly valued.

We are looking for a motivated Field Sales Executive to promote our products/services and generate new business opportunities.Responsibilities:* Visit customers and businesses in assigned areas.* Explain products/services and close sales.* Generate new leads and maintain customer relationships.* Conduct door-to-door field visits.* Achieve monthly sales targets.* Collect customer feedback and market information.* Submit daily activity and sales reports.Requirements:* Good communication and interpersonal skills.* Basic knowledge of the local area.* Ability to work independently in the field.* Sales experience is preferred but not mandatory.

Required sales girl for readymade ladies wear shop. Experienced in sales counter of ladies wear shop. Customer handling and soft spoken. Full time required. Vanacy for 2 post..Salary plus incentive..

We are looking for a dedicated Office Assistant to support our daily operations in Nashik. The ideal candidate should have 1 to 3 years of experience and be comfortable working full-time in an office environment.**Key Responsibilities:**- **Administrative Support:** Assist with daily office tasks, including filing, scanning, and managing documents to keep the office organized.- **Communication Handling:** Answer phone calls and emails, responding to inquiries and directing them to the appropriate staff members in a timely manner.- **Scheduling:** Help coordinate meetings and appointments, ensuring that all necessary arrangements are in place for smooth operations.- **Data Entry:** Maintain and update records in company databases, ensuring accuracy and timeliness of information.- **Supplies Management:** Monitor and order office supplies as needed, making sure that the office is well-stocked and ready for daily activities.Required skills and expectations include:- **Organizational Skills:** A strong ability to prioritize tasks and manage time effectively to meet deadlines.- **Communication Skills:** Excellent verbal and written communication abilities to interact professionally with team members and clients.- **Team Player:** Willingness to work collaboratively with colleagues and support various departments as needed.- **Technical Proficiency:** Basic knowledge of office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and other essential tools.- **Attention to Detail:** A keen eye for detail to ensure tasks are completed accurately and efficiently. If you possess these skills and have a proactive attitude, we encourage you to apply and join our dynamic team!

As an F&B Captain, you will play a crucial role in ensuring exceptional food and beverage service in our establishment based in Andheri. Your responsibilities will include:- **Supervising Staff**: Oversee the performance of servers and other staff to ensure efficient service and adherence to established standards.- **Customer Interaction**: Engage with guests to provide a warm welcome, gather feedback on their experience, and address any inquiries or concerns they may have.- **Order Management**: Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders, maintaining the highest quality of food and drinks.- **Training New Staff**: Provide training and guidance to new team members, helping them understand their roles and the expectations of service quality.- **Inventory Control**: Assist in managing inventory levels of food and beverages, ensuring stock is available for smooth operations.- **Event Coordination**: Work closely with management to set up and manage special events, ensuring all aspects of service meet guest expectations.To succeed in this role, you should hold a degree in Hotel Management or a related vocational course. You must have 1 to 4 years of experience in the food and beverage industry, demonstrating a solid understanding of service standards. Strong communication and interpersonal skills are essential for interacting with both guests and staff. A keen eye for detail and the ability to work in a fast-paced environment will help you thrive in this role. Additionally, being able to lead by example and maintain a positive atmosphere for both guests and employees is crucial.

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

Job Title : Hospital Operations HeadExperience : 8- 10 Years in hospital operations (50+ bed hospital preferred)Location : Nashik , MaharashtraRoles & Responsibilities :Patient Experience: Standardize reception, admission, and discharge processes. Maintain Turnaround Time (Registration < 10 mins, Admission < 20 mins). Handle patient complaints and conduct daily ward rounds.Operational Control: Create and enforce strict SOPs for OPD, IPD, ICU, and Billing. Monitor daily bed occupancy and conduct daily 15-minute operations meetings to ensure zero chaos.Staff Discipline: Implement attendance and shift discipline. Define clear JDs/KRAs for staff, conduct weekly review meetings, and resolve internal conflicts.Revenue & Flow Support: Track Inquiry rightarrow Admission conversion rates and minimize lost cases. Train front desk staff and coordinate with doctors to optimize patient flow and bed utilization.Qualifications & SkillsEducation: Graduate in any discipline + MBA in Hospital Administration / Healthcare Management (Preferred).Experience: Minimum 8 years in hospital operations (Experience in 50+ bed hospital preferred).Core Skills: Process design & SOP implementation, team management, conflict resolution, communication (with doctors + staff), data analysis & MIS, and crisis handling.Required Knowledge: Hospital operations flow (OPD/IPD/ICU), NABH basic standards, patient journey mapping, healthcare billing basics, and HR policies.Attitude: Ownership mindset, discipline-driven, problem solver, and calm under pressure. Performance Targets (KPIs)Metrics: Achieve Patient Satisfaction Score > 4.5, improve Bed Occupancy Rate, control Staff Attrition, and optimize Admission/Discharge TAT.

As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.

We are looking for a reliable and hardworking Shop Helper to join our team in Nashik. This is a full-time position suitable for candidates with little to no experience, making it ideal for those just starting their careers.As a Shop Helper, your key responsibilities will include assisting in daily shop operations, helping to keep the shop organized and clean, and supporting staff with various tasks. You will be responsible for organizing inventory, ensuring that items are stored properly, and restocking shelves as needed. Additionally, you will assist customers by answering basic questions and directing them to the right products.To be successful in this role, you should have a strong work ethic and be able to work well in a team. Attention to detail is important, as you will need to maintain an orderly environment. Good communication skills are necessary to interact with both customers and team members. You should also be able to follow instructions carefully and complete tasks efficiently.A basic understanding of shop processes and products is a plus, but not required. A positive attitude and a willingness to learn are essential, as there will be opportunities to grow within the company. We welcome all applicants who have completed at least their 10th grade education and are ready to contribute to our dynamic team.

We are looking for a dedicated Front Office Executive to join our team in Anandwalli. This part-time position is ideal for recent school graduates seeking to start their careers in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome clients and guests courteously, creating a positive first impression of our organization.- **Managing Phone Calls:** Handle incoming and outgoing calls, directing them to the appropriate departments while maintaining a professional demeanor.- **Scheduling Appointments:** Assist in organizing and maintaining schedules for meetings and appointments, ensuring efficient use of time for the team.- **Maintaining Office Supplies:** Monitor and manage office supplies inventory, placing orders as necessary to keep operations running smoothly.- **Assisting with Administrative Tasks:** Provide general administrative support, which may include data entry, filing documents, and responding to emails.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effective interaction with clients, visitors, and team members.- **Organizational Skills:** Ability to manage multiple tasks efficiently and prioritize work effectively in a busy office environment.- **Technical Proficiency:** Basic knowledge of computer applications such as MS Office (Word, Excel) is necessary for various tasks and documentation.- **Professionalism:** A friendly and professional attitude is crucial, as this role represents the face of the organization.- **Team Player:** Must be willing to collaborate with others and contribute positively to the office atmosphere. This position is an excellent opportunity for individuals seeking to develop their skills in a supportive professional setting.

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

Identify new business opportunities and potential clientsGenerate leads through calls, emails, and field visitsBuild and maintain strong customer relationshipsExplain company products and services to clientsAchieve monthly sales and business targetsPrepare daily reports and follow-up recordsCoordinate with the sales and management teamMaintain professional communication with customers

Job Title: Sales Manager - Real EstateLocation: Kolshet, ThaneEmployment Type: Full-timeJob Summary:We are seeking a result-oriented and customer-focused Sales Manager to manage and convertinbound digital leads for our real estate projects. The incumbent will be responsible forensuring effective lead handling, client engagement, and seamless coordination of site visits,with the objective of achieving sales targets and delivering a superior customer experience.Key Responsibilities:Lead Management (Digital Channels)

As a Front Office Executive, you will play a vital role in the daily operations of our office. Your main responsibility will be to manage the front desk and ensure a welcoming environment for visitors and staff.**Key Responsibilities:**- **Greet and Assist Visitors:** You will be the first point of contact for clients and guests, providing them with a friendly welcome and guiding them to the appropriate departments or personnel.- **Manage Incoming Calls:** You will handle phone inquiries, transferring calls to the relevant staff and taking messages when necessary to maintain smooth communication flow.- **Maintain Reception Area:** You will ensure that the front office area is clean, organized, and presentable, contributing to a professional atmosphere.- **Schedule Appointments:** You will assist in coordinating meetings and appointments for staff, ensuring that schedules are managed effectively.- **Handle Administrative Tasks:** Tasks may include managing correspondence, maintaining office supplies, and performing basic clerical duties to support the team.**Required Skills and Expectations:**The ideal candidate should have a bachelor's degree (B.A, B.B.A, B.Sc, or a relevant professional degree) and 2 to 7 years of experience in a similar role. Strong communication skills are essential, as you will need to interact with various stakeholders. You should be proficient in office software and have good organizational abilities to manage multiple tasks efficiently. A friendly demeanor and a professional attitude are necessary to create a positive first impression.

Job Title: Business Development Executive (BDE)Location: MumbaiEmployment Type: Full-TimeJob Description:Key Responsibilities:Promote and generate demand for the companys product portfolio by engaging with doctors and OT staff in the assigned territory.Ensure complete coverage of targeted doctors and hospitals as per company-specified classifications.Implement sales strategies to meet territory-specific retailing targets.Attend surgeries as per weekly plan to provide product support and clinical consultation.Collect and share relevant market intelligence and competitor activity with the Area Business Manager (ABM).Collaborate with distributors to ensure timely product delivery, stock availability, and hospital supply chain support.Strictly follow company systems, ethics, and values in all professional conduct and communication.Job Specification:Minimum Qualification:Science Graduate (B.Sc., B.Pharm, etc.) PreferredNon-Science Background: Considered only with a minimum of 2.5 years of current experience in a healthcare companyD. Pharma Candidates: Must have a minimum of 2.5 years of relevant healthcare industry experienceExperience:Healthcare industry experience is mandatoryScience Graduates: Minimum 2 yearsNon-Science Graduates: Minimum 2.5 yearsD. Pharma: Minimum 2.5 yearsAge Limit:Up to 35 yearsFitness Requirements:Must be physically and mentally fitShould not have any communicable diseasesMust be willing to undergo a medical check-up, if requiredBasic Skills Required:Computer Literacy: MS Excel, MS Word, InternetCommunication: Fluency in English is mandatoryStrong domain knowledge in the current field of work is essentialKey Competencies:Strong interpersonal and communication skillsGood presentation and negotiation abilitiesSelf-motivated and goal-oriented approachWillingness to learn and adapt to the clinical environmentAbility to work independently as well as in a teamWorking Conditions:Field-based role involving regular travelMust be flexible with working hours, especially to attend surgeries or hospital callsMust be open to working in clinical/OT environments

Job Description: Sales ManagerWe're seeking a sales champion who thrives for deals closer and loves to exceed sales targets. An ideal candidate will excel at creating and closing new opportunities by using a consultative approach. He/She will use their expertise for closing sales opportunities with both new and existing customers by listening to their needs and concerns and providing them guidance/ support throughout the enrolment process. Location: Mumbai (Goregaon West)Note:The week off is on Sunday.(Mon to sat working) Minimum 5 years experience current in high ticket sales in a mandatory requirementAge group 28 to 38Experience in Post Webinar Sales/ Inside Sales for high ticket products/ services is a plusDo Not apply if you are into B2B Sales,Preferred candidates from Timeshare Sales, Subscription Sales (High Ticket), ERP Sales, Training & Coaching Sales, Investment consultant (Not Insurance agent/ sales), Software Sales , Saas Sales ,.Roles and Responsibilities:Responsible for meeting and exceeding the set weekly, and monthly revenue targets while maintaining a positive and professional attitude towards prospects.Connect with business owners and sell them training and coaching courses through webinar and seminars. Responsible for end to end sales from inquiry to payment collection of courses. Experience in end to end sales is a plus pointTo learn and keep upgrading your own product knowledge and sales skills to achieve and exceed sales targets.Responsible for making outbound calls to customers for follow-up, query resolution, objection handling, and sales closing. Maintain Sales reports and keep records of customer calls and note useful information and update the CRM on a timely basis.Go the extra mile to meet sales quota and facilitate future sales by generating references and repeat sales via renewal/ upselling/ cross-selling techniques.Build rapport and establish long-term relationships with customersRequired Skills and Qualifications:Any Bachelors degree (or equivalent).Not preferred hotels, KPO, BPO, B2B Sales, Hospitality, Airlines, Counter Sales, Manufacturers, PRE SALES.Min 5 years of hard-core sales experience in: -Direct Sales, B2C Sales, High Ticket Sales, High-Value Sales, Insurance Sales, High Volume SalesCustomer orientation and ability to adapt/respond to different types of prospects.Aggressive follow up Excellent interpersonal and communication skills both written and verbal.Positive attitude and willingness to learn and excel.Ready To Work on Weekends, must be career-oriented.

Job Openings for 2 Sales Girl Jobs with minimum 2 Years Experience in Wardha, having Educational qualification of : Higher Secondary with Good knowledge in Retail Sales,Counter Sales,Customer Management,Hard Working,Sales,Communication Skills,Selling Skills etc.Experience in counter sales of ladies wear items is preferred. Candidates must be needy for job can apply. Salary + incentive

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

An Institute Manager (often called a Center Manager or Branch Manager) handles the complete end-to-end operations of an educational, training, or coaching hub.Because institutes operate as independent profit centers, this role balances academic administration (managing faculty and student schedules) with business development (driving inquiries and admissions).Here is a comprehensive, production-ready Job Description template for this role:Job Description: Institute ManagerDepartment: Center Operations & AdministrationReports To: Regional Manager / Director / Institute OwnerEmployment Type: Full-Time Job PurposeThe Institute Manager is responsible for the overall operational efficiency, academic quality, and financial profitability of the center. The primary objective is to manage day-to-day center activities, lead a team of administrative and teaching staff, maintain high student-parent satisfaction, and execute local marketing activities to meet monthly and quarterly admission targets. Key Responsibilities1. Center Operations & AdministrationOversee daily facility operations, ensuring a clean, safe, and highly professional learning environment.Manage the execution of batches, lecture timetables, and room allocations for faculty and students.Supervise administrative staff, receptionists, and support personnel, ensuring strict adherence to standard operating procedures (SOPs).Maintain accurate student databases, attendance records, and inventory logs (study materials, infrastructure assets).2. Sales, Marketing & AdmissionsAct as an independent profit center head, driving walking walk-ins, telecalling leads, and local BTL (Below-The-Line) marketing campaigns.Counsel prospective students and parents regarding courses, fee structures, and career pathways to maximize conversion rates.Consistently meet or exceed monthly admission and revenue collection targets.3. Academic & Faculty CoordinationCoordinate with teaching faculty to track syllabus completion, monitor class schedules, and manage faculty availability.Collect and review student and parent feedback regarding teaching quality, addressing grievances promptly to prevent student dropouts.Organize periodic mock tests, parent-teacher meetings (PTMs), and performance assessment distribution.4. Financial Control & ComplianceOversee fee collection, trace outstanding payments, and ensure timely recovery of pending installments.Manage center expenses within allocated budgetary limits and submit detailed weekly/monthly financial expenditure reports to upper management.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. **Key Responsibilities:**- **Administrative Support:** Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- **Communication Handling:** Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- **Office Organization:** Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- **Record Keeping:** Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- **Assistance with Meetings:** Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.**Required Skills and Expectations:**Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.