Customer Management Job Vacancies in Jharkhand

We are looking for a dedicated Store Keeper to manage the storage and inventory processes effectively at our facility in Dhanbad. The ideal candidate will be responsible for overseeing the handling of goods, maintaining accurate records, and ensuring the smooth operation of the store.Key Responsibilities:- Inventory Management: Track and record the quantity of goods received and stored, ensuring all products are accounted for accurately.- Stock Organization: Arrange products in the storage area logically and neatly to facilitate easy access and stock retrieval when needed.- Receiving Goods: Inspect incoming shipments carefully for quality and accuracy, and report any discrepancies or damages.- Distribution Coordination: Assist in the distribution of products to relevant departments, ensuring that all items are delivered promptly and in good condition.- Record Keeping: Maintain daily logs of inventory movements, including shipments received and items distributed, to keep accurate and up-to-date records.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. The role is suited for individuals with 0 to 2 years of experience. Strong organizational skills and attention to detail are essential for managing inventory accurately. Candidates must also possess good communication skills to effectively collaborate with team members. A positive attitude and a willingness to learn are important, as this role offers opportunities for professional growth within the organization. The position requires full-time commitment, with a work-from-office arrangement.

Sales ManagerExecutive - Microsoft Dynamics 365 Enterprise Applications Sales Samadhan (A unit of RITC Pvt. Ltd.) Ranchi, Jharkhand Role Overview Samadhan (A unit of RITC Pvt. Ltd.) is looking for a consultative and results-driven sales professional to grow our Microsoft Dynamics 365 practice. This is a hands-on, end-toend sales role for someone who can understand a prospects business, establish credibility with senior stakeholders, demonstrate relevant solutions, build commercial momentum, and convert qualified opportunities into long-term customer relationships. The role is best suited to a self-starter who is comfortable owning targets, travelling extensively, working closely with presales and delivery teams, and maintaining disciplined follow-through until closure. Position Details Role: Sales Manager - Microsoft Dynamics 365 Company: Samadhan (A unit of RITC Pvt. Ltd.) Location: Ranchi, Jharkhand Experience: 2-5 years in ERP, enterprise software, or business applications sales Employment model: Full-time, office-based role with a six-day workweek Travel: Frequent travel across India based on business requirements Relocation: Candidates must be willing to relocate to Ranchi What You Will Own Discovery and qualification: Lead structured discovery conversations to understand the prospects business model, processes, pain points, priorities, budget, decision criteria, stakeholders, and expected timeline. Qualify opportunities rigorously and focus effort where there is a strong business fit. Solution demonstrations: Plan and deliver persuasive L1 solution overviews and L2 process-focused demonstrations for Microsoft Dynamics 365 Business Central and Dynamics 365 Finance and Operations. Consultative solution positioning: Convert business requirements into relevant solution narratives and measurable value propositions in collaboration with presales, functional, technical, and implementation teams. Sales-cycle management: Own opportunities from initial engagement through discovery, demonstration, proposal, commercial negotiation, objection handling, and closure. Proposal and commercial coordination: Prepare and present solution scope, proposals, commercials, assumptions, and business value in a clear and professional manner. Stakeholder engagement: Build trusted relationships with business owners, CXOs, finance leaders, operations teams, IT stakeholders, and other decisionmakers. Follow-up and closure: Maintain prompt, structured follow-ups; confirm agreed next steps; identify and address blockers; create appropriate urgency; and move qualified prospects toward closure. Pipeline and forecasting: Maintain accurate opportunity stages, activities, notes, next actions, probability, value, and forecasts in the CRM system. Events and market development: Represent Samadhan at industry events, exhibitions, webinars, Microsoft or partner initiatives, and customer meetings. Engage prospects confidently and ensure timely post-event conversion activity. Territory travel: Travel as required for customer meetings, discovery workshops, demonstrations, events, negotiations, and closure discussions. Cross-functional collaboration: Work closely with marketing on campaigns and lead nurturing, and with delivery teams to ensure a complete and accurate sales-to-delivery handover. Market intelligence: Track competitor offerings, ERP market developments, customer trends, and the Microsoft Business Applications ecosystem to improve positioning and win rates. What We Are Looking For 2-5 years of relevant experience in ERP, enterprise software, SaaS, or business applications sales. Practical sales exposure to Microsoft Dynamics 365 Business Central and/or Dynamics 365 Finance and Operations. Candidates should be able to discuss the business value, relevant process areas, and typical implementation considerations with prospects. Demonstrated ability to conduct discovery calls, qualify opportunities, and independently deliver L1 and L2 demonstrations. Working understanding of business processes across finance, sales, purchasing, inventory, manufacturing, projects, warehousing, or supply chain. Experience managing B2B sales cycles involving multiple business and technical stakeholders. Evidence of achieving sales targets, progressing opportunities consistently, and contributing to successful closures. Strong presentation, business communication, consultative selling, negotiation, and objection-handling skills. Ability to work independently while coordinating effectively with presales, marketing, functional consulting, technical, and delivery teams. High standards of ownership, responsiveness, CRM discipline, and professional conduct. Bachelors degree in business, marketing, commerce, engineering, information technology, or a related field. An MBA or relevant postgraduate qualification is an advantage. Preferred Profile Microsoft certifications or formal training in Dynamics 365 Business Central, Finance and Operations, or the wider Business Applications ecosystem. Experience selling ERP solutions to manufacturing, distribution, packaging, or other process-oriented businesses. Exposure to value-based selling, solution workshops, account planning, or partner-led enterprise sales. Existing relationships within the Microsoft, ERP, consulting, or enterprise technology ecosystem. Ability to simplify complex business and technology topics for both operational and executive audiences. A proactive, resilient, and commercially aware working style, with the maturity to balance customer needs and organisational priorities. How Success Will Be Measured Achievement of agreed revenue, order-booking, and new-customer acquisition targets. Creation and maintenance of a healthy, qualified, and appropriately weighted opportunity pipeline. Improvement in discovery-to-demonstration, demonstration-to-proposal, and proposal-to-closure conversion. Consistent opportunity progression, sales-cycle velocity, and forecast accuracy. Timely and effective prospect follow-up, including conversion of leads generated through events and campaigns. Quality of customer engagement, commercial documentation, CRM records, internal collaboration, and sales-to-delivery handover. Who Will Thrive in This Role This role will suit someone who enjoys meaningful customer conversations, is confident presenting software solutions, follows through without repeated supervision, and takes personal responsibility for moving opportunities forward. It may not suit candidates looking for a purely inside-sales role, a five-day workweek, limited travel, or a position without individual sales accountability. Application Interested candidates should submit an updated rsum with a brief note covering their Microsoft Dynamics 365 Business Central and/or Finance and Operations sales experience, examples of enterprise opportunities handled or closed, current and expected compensation, notice period, present location, willingness to relocate to Ranchi, and readiness to work a six-day week and travel as required.

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: Burdwan Compound Department: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

Join a dynamic team as an Airport Ticketing Executive in Dumka, India. This full-time position is ideal for individuals with a passion for travel and customer service, looking to kickstart their careers.nnAs an Airport Ticketing Executive, your key responsibilities will include:nn- Ticket Sales: Assist customers in booking flight tickets, providing information on schedules, routes, and pricing to ensure a smooth purchasing experience.n n- Customer Service: Address customer inquiries and concerns professionally, ensuring high levels of satisfaction while maintaining a positive representation of the company.nn- Documentation Handling: Accurately process ticketing documents, ensuring compliance with airline policies and regulations to avoid any issues for travelers.nn- Problem Solving: Resolve issues related to flight changes, cancellations, and refunds, working closely with airlines to find solutions for customers in a timely manner.nnCandidates are expected to have a minimum of a 10th-grade education. Preferred applicants should have up to 2 years of experience in a similar role, though those just starting their careers are encouraged to apply. Strong communication skills are essential for effective customer interactions. Attention to detail and a familiarity with ticketing systems or travel management will be advantageous. A positive attitude and the ability to work in a busy environment are crucial for success in this role.

Join our team in Ranchi as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth operations at the airport. This full-time position welcomes candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnKey Responsibilities:nn1. Customer Assistance: Provide excellent service to passengers, helping them with check-in procedures, boarding processes, and any inquiries they may have to enhance their travel experience.nn2. Baggage Handling: Efficiently manage the loading and unloading of passenger baggage, ensuring that all luggage is processed correctly and safely.nn3. Safety Compliance: Adhere to safety regulations and protocols, maintaining a secure environment for both passengers and staff at the airport.nn4. Communication: Collaborate with fellow team members and communicate effectively with flight crews and ground services to coordinate operations smoothly.nnRequired Skills and Expectations:nnCandidates should possess strong communication abilities and demonstrate a friendly demeanor while interacting with passengers. Being detail-oriented is essential, especially for baggage handling and ensuring compliance with safety measures. Applicants should be adaptable, able to work in a fast-paced environment, and willing to take on various responsibilities as needed. A teamwork-oriented mindset is crucial, as the role involves constant interaction with colleagues and passengers.

We are looking for a motivated Airline Supervisor to join our team in Deoghar, India. This entry-level position is ideal for a female candidate with a passion for the aviation industry, who enjoys working in a dynamic environment. Key responsibilities include:- Supervising Staff: Oversee the daily activities of airline support staff, ensuring they follow safety protocols and provide excellent customer service.- Customer Service: Assist passengers with their queries and concerns, ensure a positive travel experience, and resolve any issues that may arise.- Operational Duties: Monitor check-in, boarding, and baggage handling processes to ensure they run smoothly and efficiently.- Training New Employees: Provide guidance and support to new team members, helping them understand their roles and responsibilities within the airline

We are looking for a motivated Shop Helper to join our team in Azad Basti, Jamshedpur. This role is ideal for individuals with hands-on experience who enjoy working in a retail environment.Key Responsibilities:1. Assisting Customers: Greet customers warmly and help them with their inquiries to ensure a positive shopping experience.2. Stock Management: Keep the store organized by restocking shelves, arranging products, and removing expired items.3. Cleaning Duties: Maintain a tidy and hygienic shop environment by regularly cleaning the work area and ensuring that displays are attractive.4. Supporting Staff: Work closely with other team members, assisting them with tasks as needed and ensuring smooth shop operations.Required Skills and Expectations:Candidates should have at least 3 to 9 years of experience in a similar role, demonstrating a strong understanding of retail operations. A minimum education level of 10th grade is required. We seek an individual who is physically fit, able to lift merchandise, and comfortable standing for long periods. Good communication skills are essential, as is the ability to work well within a team. A proactive attitude and willingness to learn are crucial. The ideal candidate will be reliable, punctual, and ready to contribute positively to our shop

The role of Store Incharge requires an enthusiastic individual to manage daily operations in a retail environment in Jamshedpur. This position is suitable for candidates with little to no experience, making it ideal for recent graduates or those looking to begin a career in retail.Key Responsibilities:- Inventory Management: Oversee the stock levels of products to ensure a consistent supply, taking regular counts and updating records as needed. This ensures that customers find what they need and that the store operates smoothly.- Customer Service: Assist customers with their inquiries and provide support as necessary, helping create a positive shopping experience. Your friendly approach will encourage repeat business.- Sales Support: Help in promotional activities and suggest products to customers, contributing to overall sales targets. Your efforts can make a significant impact on the store's performance.- Store Organization: Maintain cleanliness and order in the store, ensuring products are displayed neatly and the environment is welcoming. A well-organized store enhances customer satisfaction.- Team Collaboration: Work closely with team members and management to fulfill store objectives and address any issues. Teamwork is essential for achieving common goals.Required Skills and Expectations:Candidates should possess good communication skills and the ability to work effectively in a fast-paced environment. A positive attitude and willingness to learn are essential, alongside basic problem-solving abilities. Being detail-oriented will help ensure tasks are completed accurately, contributing to a well-run store. A minimum education level of 10th pass is required for this position.

We are looking for a motivated Sales Executive to join our team in Bokaro. This role is ideal for individuals who are eager to start their career in sales and possess a strong desire to succeed.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and provide them with appropriate product information, helping to build strong customer relationships.- Sales Generation: Actively promote and sell our products to achieve set sales targets, ensuring you contribute positively to the overall sales goals of the company.- Market Research: Gather and report information about competitors and market trends, allowing the company to adapt and enhance its sales strategies.- Follow-Up: Maintain regular communication with potential and existing customers to ensure satisfaction and encourage repeat business.- Team Collaboration: Work closely with other members of the sales team, sharing insights and strategies that can help improve overall performance.Required Skills and Expectations:Candidates should have a basic understanding of sales principles and a keen interest in learning more. Strong communication skills are essential for effectively engaging with customers. The candidate should show good interpersonal skills and a positive attitude towards teamwork.We value individuals who are adaptable, eager to learn, and ready to take on challenges. A high school diploma (10th Pass) is the minimum educational requirement, and we welcome those with 0 to 2 years of experience in sales or customer service to apply.

We are looking for an Airline Customer Service Executive to join our team in Dumka. In this role, you will be the first point of contact for our passengers, helping them with their travel needs. Key Responsibilities:- Assist Passengers: Help customers with inquiries about flight schedules, ticket bookings, and changes to their itinerary.- Provide Information: Communicate airline policies and procedures clearly to ensure customers understand their options.- Handle Complaints: Effectively manage and resolve customer complaints with patience and professionalism to maintain positive customer relations.- Process Transactions: Accurately process ticket sales, refunds, and exchanges, ensuring customers receive the correct services.- Coordinate with Team: Work closely with other departments to resolve issues and maintain a smooth flow of operations.Required Skills and Expectations:- Strong communication skills are essential for addressing customer inquiries and complaints effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for passengers.- Basic computer skills are required to manage bookings and process transactions efficiently.- Ability to work in a fast-paced environment, staying calm even during busy periods.- Team-oriented mindset, as collaboration with colleagues is necessary for optimal service delivery.We welcome candidates with 0 to 1 year of experience who have completed at least the 10th grade. If you are passionate about customer service and enjoy helping others, we encourage you to apply.

As an Airport Supervisor in Dhanbad, you will play an important role in ensuring the smooth operation of airport activities. You will be responsible for overseeing daily airport functions and ensuring safety and customer satisfaction.Key Responsibilities:- Supervise Airport Operations: You will monitor daily operations, ensuring that all procedures are followed correctly and efficiently.- Coordinate with Staff: You will work closely with teams, including ground staff and security, to ensure a seamless passenger experience.- Handle Passenger Inquiries: You will assist passengers with their queries and provide information about flight schedules, procedures, and airport services.- Ensure Compliance with Safety Standards: You will ensure that all safety regulations are adhered to, maintaining a safe environment for both passengers and staff.- Assist in Problem Resolution: You will address any issues or complaints from passengers promptly, working towards a quick and effective solution.- Monitor Lost and Found: You will manage the lost and found department, ensuring that lost items are documented and returned to their owners.Required Skills and Expectations:You should possess strong communication skills, allowing you to interact clearly and effectively with passengers and staff. Attention to detail is vital, as you will manage operations where accuracy is crucial. A friendly demeanor is important to create a welcoming environment for travelers. Being organized and able to manage multiple tasks efficiently will help you thrive in this fast-paced setting. Since this role is for freshers, a positive attitude and eagerness to learn are essential qualities.

We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Bokaro, India. This full-time position is ideal for those looking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding processes, and any inquiries they may have, ensuring a smooth and pleasant travel experience.nn2. Baggage Handling: Safely manage luggage, including loading and unloading bags, ensuring that all items are accounted for and handled carefully.nn3. Communication Coordination: Serve as a point of communication between airline operations and passengers, providing important updates and information regarding flights and gate changes.nn4. Safety Compliance: Maintain high standards of safety and security in all operations, following established guidelines to ensure the well-being of passengers and staff.nnRequired Skills and Expectations: nnCandidates should have completed at least the 12th grade and possess strong communication skills in English and the local language. The role requires a friendly demeanor, as you will interact with diverse passengers. Candidates should be team players, with the ability to work in a fast-paced environment. A keen attention to detail is essential to ensure that all operations run smoothly and efficiently. Prior experience in customer service or a related field is an advantage, but not mandatory; we welcome freshers who are passionate about contributing to the aviation sector.

As an Airport Ticketing Executive, you will be responsible for assisting passengers with ticket bookings and inquiries at the airport. This role is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.nnKey Responsibilities:nn1. Customer Assistance: Provide first-class service by greeting passengers, addressing their ticket-related questions, and assisting them in booking flights through the system.nn2. Ticket Booking: Handle the ticketing process by accurately entering passenger details, ensuring all information is correct and confirmed.nn3. Problem Resolution: Actively resolve any issues or complaints related to ticketing, helping to enhance the customer experience.nn4. Coordination with Airlines: Liaise with various airlines to ensure smooth ticketing transactions and stay updated on flight schedules and changes.nn5. Documentation: Maintain accurate records of tickets sold and keep the necessary documentation organized and up to date.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with customers and colleagues. A proactive attitude is essential for problem-solving and providing the best possible service. Attention to detail is crucial for booking accuracy, and a friendly demeanor will help create a welcoming environment for all passengers. Being a team player is important, as you will collaborate with fellow staff members in a busy airport setting.

We are looking for an Airport Supervisor to manage daily operations at our airport in Ranchi, India. This is a full-time position, suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.nnAs an Airport Supervisor, your key responsibilities will include overseeing airport operations to ensure they run smoothly and efficiently. You will manage staff schedules, ensuring adequate coverage to meet passenger needs. This role also involves coordinating with different departments, such as security and maintenance, to facilitate a safe and punctual travel experience. You will be responsible for handling any passenger inquiries or complaints, ensuring customer satisfaction throughout their journey.nnTo be successful in this position, you should possess strong communication skills to interact effectively with passengers and team members. Good organizational abilities are crucial for managing multiple tasks simultaneously, and a proactive approach will help in resolving any arising issues swiftly. Attention to detail is essential, as you will be monitoring various operational aspects, ensuring compliance with safety and regulatory guidelines. Adaptability is also important in this dynamic work environment. You should be a team player, ready to support colleagues and contribute positively to team dynamics. Overall, a passion for delivering excellent service and ensuring a pleasant airport experience for travelers will be key to your success in this role.