Customer Management Job Vacancies in Assam

Policy Management: Create and update clear company travel and expense (T&E) policies.Vendor Negotiations: Partner with airlines, hotels, and car rental companies to secure corporate discounts.Booking & Logistics: Coordinate flights, lodging, ground transportation, and visas for employees or corporate guests.Budget & Expense Tracking: Monitor spending, manage corporate travel cards, and generate cost-savings reports.HR BHANITA-9282706501

We are looking for dedicated Airport Ground Staff in Guwahati, India. This role is suitable for individuals with little to no experience, making it a great opportunity for recent graduates. The job is full-time and requires working from the office.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.n- Ticket Checking: Verify passenger tickets and travel documents at various checkpoints to maintain security and compliance.n- Communication: Provide information to passengers regarding flight schedules, gate changes, and any delays or issues, enhancing customer satisfaction.n- Coordination: Work closely with airline staff, security personnel, and other ground staff to ensure efficient airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and team members. A friendly attitude and a willingness to assist customers are essential for providing a positive experience. Punctuality and reliability are crucial, as airport operations require adherence to strict schedules. The ideal candidate should also be a team player, willing to cooperate with colleagues to maintain smooth daily operations. Basic computer skills and a good understanding of customer service principles will be beneficial. Candidates need to have completed their 12th grade, and prior experience in a related field is a plus but not mandatory.

DEPUTY MANAGER - GUWAHATIA dynamic and result-oriented Deputy Manager to handle admissions, student counselling, business development, and relationship management. The role involves achieving admission targets, building relationships with students and educational institutions, conducting school/college/university visits, and coordinating with HODs and professors. Experience: 3-7 years.

Job TitleSales Executive - Saree DepartmentDepartmentRetail SalesReporting ToFloor Manager / Department ManagerLocationStoreJob SummaryThe Sales Executive - Saree Department is responsible for delivering an exceptional shopping experience by assisting customers in selecting sarees that suit their preferences, occasion, and budget. The role involves achieving sales targets, maintaining attractive merchandise displays, ensuring proper stock handling, and building long-term customer relationships.Key ResponsibilitiesCustomer ServiceWelcome customers warmly and assist them throughout their shopping journey.Understand customer requirements based on occasion, fabric, colour, design, and budget.Demonstrate and drape sarees professionally to showcase their features.Provide accurate information about fabrics, weaving styles, care instructions, and pricing.Build strong customer relationships to encourage repeat visits.SalesAchieve individual and departmental sales targets.Upsell and cross-sell complementary products such as blouse pieces, petticoats, jewellery, handbags, footwear, and accessories.Promote ongoing offers, loyalty programs, and festive collections.Maintain a high Average Bill Value (ABV) and Units Per Bill (UPB).Merchandise & DisplayMaintain neat, attractive, and organised displays.Fold and arrange sarees properly after every customer interaction.Ensure all products are correctly tagged and displayed.Keep shelves and counters clean and presentable.Inventory ManagementAssist in stock receiving and verification.Monitor stock availability and report fast-moving or out-of-stock items.Participate in stock counts and inventory audits.Minimise product damage and stock loss.Billing & OperationsCoordinate with the billing counter for smooth customer service.Handle customer queries related to exchanges and returns as per company policy.Follow SOPs for sales transactions and documentation.Customer Complaint HandlingResolve customer concerns politely and professionally.Escalate unresolved issues to the Department Manager.Maintain a positive customer experience at all times.Store DisciplineMaintain punctuality and professional grooming.Follow company policies and code of conduct.Work collaboratively with team members to achieve departmental goals.Skills RequiredExcellent communication and interpersonal skills.Strong selling and negotiation skills.Knowledge of saree fabrics, weaves, and current fashion trends.Customer-focused approach.Ability to upsell and cross-sell effectively.Teamwork and problem-solving skills.Preferred Product KnowledgeBanarasi SilkKanjivaram SilkTussar SilkCotton SareesChiffonGeorgetteOrganzaLinenPrinted SareesParty Wear SareesBridal SareesDesigner SareesEducational QualificationMinimum: Higher Secondary (10+2)Graduate preferred.Experience1-3 years of experience in saree or ethnic wear retail sales preferred.Freshers with excellent communication and a willingness to learn may also be considered.Key Performance Indicators (KPIs)Sales Target Achievement (%)Average Bill Value (ABV)Units Per Bill (UPB)Conversion RatioCustomer Satisfaction ScoreRepeat Customer RateUpselling & Cross-selling PerformanceDisplay & Housekeeping ComplianceAttendance & PunctualityStock Accuracy and Shrinkage ControlWorking ConditionsAbility to stand for extended periods.Flexibility to work in shifts as per store requirements

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

Answering Inquiries: Respond to customer questions via phone, email, live chat, social media, or in person.Resolving Issues: Handle product returns, process exchanges, troubleshoot problems, and address complaints.Processing Transactions: Receive orders, calculate costs, handle cash or card payments, and update billing details.Managing Accounts: Review customer records, make necessary account updates, and document the details of each interaction.HR RINKY-6001425182

CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

Job Openings for 50 Walk-in Hiring For Airport Ground Staff Jobs for Freshers in Kolkata, Bhubaneswar, Patna, Durgapur, Dhanbad, Dumka, Howrah, Asansol, Jharsuguda, Jhargram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, , Other Bachelor Degree with Good knowledge in Ground Staff, freshers etc.ExperienceFresherNo. of Openings50EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.Tech, Any Bachelor DegreeRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata, india

We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Hiring for 120 Airline Ground Staff Jobs in Kolkata,Patna,Asansol,Bhubaneswar,Gaya,Ranchi,jharkhnd,Durgapur,Malda,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, Other Bachelor Degree with Good knowledge in customer s,Customer Management,Aviation,Ground Staff,Guest Handling,Guest Relation Executive,Customer Care Associate etc. #If you have any queries, you can contact this number- +91 8961167542# To apply send your CV/Resume to this Whatsapp number- 8961167542/ Email- interjetplacement@gmail.com

We are looking for a dedicated Airline Customer Service Executive to join our team in Guwahati. This entry-level position is ideal for individuals passionate about the airline industry and customer satisfaction.As an Airline Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and support throughout their travel experience. Key Responsibilities:- Customer Interaction: You will greet passengers, assist with inquiries, and provide information about flights, schedules, and services to ensure a smooth travel experience.- Ticketing and Reservations: Assisting customers with ticket bookings, changes, and cancellations while ensuring all transactions are processed efficiently.- Problem Resolution: Addressing customer complaints and concerns effectively, aiming for quick and satisfactory resolutions to enhance customer loyalty.- Documentation: Maintaining accurate records of customer interactions and transactions to help with future communications and provide valuable feedback to the management team.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills in both English and local languages. A friendly and approachable demeanor, along with the ability to handle challenging situations, is essential. Basic computer skills and a willingness to learn are also important. You should be a team player, ready to work in a fast-paced environment, and remain flexible regarding work hours, including weekends and holidays.

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.