Opening For Sales Assistant- Sarees

Job Description (JD)

Sales Executive - Saree Department

Job Title

Sales Executive - Saree Department

Department

Retail Sales

Reporting To

Floor Manager / Department Manager

Location

Store

Job Summary

The Sales Executive - Saree Department is responsible for delivering an exceptional shopping experience by assisting customers in selecting sarees that suit their preferences, occasion, and budget. The role involves achieving sales targets, maintaining attractive merchandise displays, ensuring proper stock handling, and building long-term customer relationships.

Key Responsibilities

Customer Service

Welcome customers warmly and assist them throughout their shopping journey.

Understand customer requirements based on occasion, fabric, colour, design, and budget.

Demonstrate and drape sarees professionally to showcase their features.

Provide accurate information about fabrics, weaving styles, care instructions, and pricing.

Build strong customer relationships to encourage repeat visits.

Sales

Achieve individual and departmental sales targets.

Upsell and cross-sell complementary products such as blouse pieces, petticoats, jewellery, handbags, footwear, and accessories.

Promote ongoing offers, loyalty programs, and festive collections.

Maintain a high Average Bill Value (ABV) and Units Per Bill (UPB).

Merchandise & Display

Maintain neat, attractive, and organised displays.

Fold and arrange sarees properly after every customer interaction.

Ensure all products are correctly tagged and displayed.

Keep shelves and counters clean and presentable.

Inventory Management

Assist in stock receiving and verification.

Monitor stock availability and report fast-moving or out-of-stock items.

Participate in stock counts and inventory audits.

Minimise product damage and stock loss.

Billing & Operations

Coordinate with the billing counter for smooth customer service.

Handle customer queries related to exchanges and returns as per company policy.

Follow SOPs for sales transactions and documentation.

Customer Complaint Handling

Resolve customer concerns politely and professionally.

Escalate unresolved issues to the Department Manager.

Maintain a positive customer experience at all times.

Store Discipline

Maintain punctuality and professional grooming.

Follow company policies and code of conduct.

Work collaboratively with team members to achieve departmental goals.

Skills Required

Excellent communication and interpersonal skills.

Strong selling and negotiation skills.

Knowledge of saree fabrics, weaves, and current fashion trends.

Customer-focused approach.

Ability to upsell and cross-sell effectively.

Teamwork and problem-solving skills.

Preferred Product Knowledge

Banarasi Silk

Kanjivaram Silk

Tussar Silk

Cotton Sarees

Chiffon

Georgette

Organza

Linen

Printed Sarees

Party Wear Sarees

Bridal Sarees

Designer Sarees

Educational Qualification

Minimum: Higher Secondary (10+2)

Graduate preferred.

Experience

1-3 years of experience in saree or ethnic wear retail sales preferred.

Freshers with excellent communication and a willingness to learn may also be considered.

Key Performance Indicators (KPIs)

Sales Target Achievement (%)

Average Bill Value (ABV)

Units Per Bill (UPB)

Conversion Ratio

Customer Satisfaction Score

Repeat Customer Rate

Upselling & Cross-selling Performance

Display & Housekeeping Compliance

Attendance & Punctuality

Stock Accuracy and Shrinkage Control

Working Conditions

Ability to stand for extended periods.

Flexibility to work in shifts as per store requirements

• Experience

  3 - 9 Years

• No. of Openings

  4

• Education

  12th Pass

• Role

  Sales Assistant

• Industry Type

  FMCG / Retail

• Gender

  [ Male / Female ]

• Age Limit

  25 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation