Hiring For 12th Pass Freshers - Support Analyst

We are looking for a Support Analyst to join our team in Tamulpur, Assam. This is a full-time, work-from-home position suitable for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. nnThe Support Analyst will be responsible for assisting customers by addressing their queries and resolving issues related to our products and services. nnKey responsibilities include:nn1. Customer Support: Provide timely and effective responses to customer inquiries via email, chat, or phone, ensuring a high level of 2. Issue Resolution: Troubleshoot and resolve technical issues reported by users while documenting the solutions for future 3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions to contribute to process 4. Collaboration: Work closely with other teams to escalate complex issues and improve product functionality based on customer 5. Continuous Learning: Stay updated on product knowledge and industry trends to provide accurate support and enhance customer be successful in this role, candidates should possess strong communication skills, a good understanding of customer service principles, and the ability to problem-solve effectively. Proficiency in computer software and the ability to work independently are essential. Attention to detail and a proactive approach to learning and improvement are highly valued.

• Experience

  0 - 6 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Support Analyst

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, 5 Working Days