As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring that the airport runs smoothly. You will be responsible for various tasks that keep passengers and their luggage safe and assist them during their travel experience.
**Key Responsibilities:**
- **Passenger Check-in Assistance:** Help passengers check-in, issue boarding passes, and tag luggage, ensuring a smooth and efficient boarding process.
- **Customer Service:** Address passenger inquiries, providing information about flight schedules, gate changes, and other travel-related questions to enhance their experience.
- **Baggage Handling:** Facilitate the loading and unloading of luggage onto and off airplanes, ensuring that all items are handled carefully and delivered to the correct destination.
- **Security Compliance:** Work with security teams to ensure all airport regulations are followed, maintaining a safe environment for passengers and staff.
- **Coordination with Airlines:** Communicate effectively with airlines to relay important information regarding passenger boarding, delays, or gate changes.
**Required Skills and Expectations:**
Candidates should have a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A strong teamwork mindset is essential for coordinating with colleagues across various departments. Flexibility to work in shifts, including weekends and holidays, is important due to the nature of airport operations. A 10th-grade education is required, and prior experience is not necessary, making this an excellent entry-level opportunity for motivated individuals.