Call Center Job Vacancies in Odisha

Job Title: Business Administrator (Part-Time / Full-Time)Job Overview:We are looking for a responsible Business Administrator to manage daily operations and support business activities.Responsibilities:Handle administrative tasks and documentationManage schedules, meetings, and communicationAssist with basic accounts and reportsSupport HR and office operationsRequirements:Basic knowledge of business operationsGood communication and organizational skillsJob Type:Part-Time / Full-Time (Flexible)Apply:Send your resume to apply.

As a Telecalling Executive, you will play a crucial role in promoting our products and services through effective communication. You will be responsible for reaching out to potential customers, providing information, and generating leads.**Key Responsibilities:**- **Outbound Calls:** Make calls to prospective clients to introduce our offerings and promote our services. This initial contact helps create awareness and interest among potential customers.- **Customer Interaction:** Engage with customers by answering their queries and resolving any concerns. Effective communication will foster a positive relationship, encouraging potential clients to consider our products.- **Lead Generation:** Identify and qualify potential leads during conversations. This involves listening carefully to customer needs and determining how our services can meet those needs effectively.- **Data Management:** Maintain accurate records of all interactions and update the customer database regularly. Keeping organized records helps in tracking progress and managing follow-ups efficiently.- **Feedback Collection:** Gather customer feedback to understand their needs and preferences better. This information will aid in refining our approach and offerings.- **Target Achievement:** Meet assigned sales and call targets. Consistent performance is essential for driving sales and expanding our customer base.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effective interaction with customers.- Basic understanding of computer operations and proficiency in using software for data entry and record keeping.- A proactive attitude and ability to work independently and as part of a team.- Prior experience is preferred but not required; fresh graduates with a positive attitude are encouraged to apply.- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or an Advanced/Higher Diploma.- A commitment to providing excellent customer service and a willingness to learn and adapt.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for Business Development Executive..

Immediate hiring for Bengali speaking and computer familiar candidates for 2 months contract. Get hired immediately and earn between 15-20k per month depending on your call centre experience at Bhubaneshwar office.

Contacting prospective students to promote admissions, explaining course details, fees, and handling inquiries. These roles often require strong communication skills.

Job SummaryWe are looking for a dynamic and customer-focused Electronics Sales Executive to drive sales of electronic products in the store. The candidate will be responsible for assisting customers, demonstrating products, achieving sales targets, and ensuring excellent customer service.Key ResponsibilitiesGreet and assist customers in selecting suitable electronic products based on their requirements.Demonstrate product features, specifications, and benefits to customers.Achieve assigned monthly sales targets and contribute to store revenue growth.Maintain in-depth knowledge of products such as TVs, audio systems, home appliances, mobile devices, and accessories.Ensure proper product display and merchandising as per company guidelines.Handle customer queries, complaints, and provide appropriate solutions.Maintain stock awareness and coordinate with inventory team for replenishment.Process billing and assist customers with payment procedures if required.Promote ongoing offers, schemes, and extended warranty programs.Required QualificationsMinimum 12th Pass / Graduate in any discipline.Prior sales experience in electronics, consumer durables, or retail sales preferred.Freshers with good communication skills may also apply.Skills & CompetenciesStrong communication and interpersonal skillsCustomer service orientationSales and negotiation skillsBasic knowledge of electronic productsAbility to work in a target-driven environment

We are looking for a Field Sales Executive to join our team in Rourkela. In this role, you will be responsible for promoting our products and securing sales directly from customers. This position is suitable for candidates with 0 to 6 years of experience.Key responsibilities include:- **Customer Engagement:** Actively reach out to potential customers to introduce and demonstrate our products. Building strong relationships will help in understanding their needs and customizing solutions accordingly.- **Sales Target Achievement:** Work towards achieving monthly and annual sales targets. You will be expected to develop effective strategies to meet these goals consistently.- **Market Research:** Conduct research to identify new sales opportunities and understand market trends. This involves analyzing competitor activities and finding areas where our products can fill gaps.- **Reporting:** Maintain accurate records of customer interactions, sales progress, and market feedback. Regular reporting to management is essential for strategizing future sales efforts.Required skills and expectations include:- **Communication Skills:** Excellent verbal communication is a must, allowing you to effectively convey product benefits and engage potential customers.- **Self-Motivation:** You should be driven and able to work independently to meet sales objectives while demonstrating a strong work ethic.- **Problem-Solving Abilities:** Capable of identifying customer issues and providing prompt solutions to enhance customer satisfaction.- **Team Collaboration:** Ability to collaborate with team members and support collective goals while remaining focused on individual targets.

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

Business Development ExecutiveJob Summary:The Business Development professional will be responsible for identifying growth opportunities, building, and maintaining client relationships, and driving revenue by securing new business. This role requires excellent communication, negotiation, and analytical skills, with a strong focus on achieving sales targets and contributing to the overall business strategy.Key Responsibilities:1. Lead Generation and Prospecting: Identify and generate new business opportunities through market research, networking, and industry events. Develop and maintain a robust pipeline of prospects. Qualify leads and assess their alignment with company offerings.2. Client Relationship Management: Build and nurture long-term relationships with clients and partners. Act as the primary point of contact for client queries and concerns. Ensure client satisfaction and address challenges proactively.3. Sales and Revenue Growth: Develop and execute sales strategies to meet and exceed revenue targets. Prepare and deliver compelling presentations and proposals to potential clients. Negotiate and close contracts with prospective clients.4. Market Research and Analysis: Stay updated on market trends, competitor activities, and customer preferences. Provide insights to the leadership team to refine business strategies. Identify emerging markets and evaluate their potential for business expansion.5. Collaboration and Coordination: Work closely with marketing and product teams to align offerings with market demands. Collaborate with internal teams to ensure successful project execution and delivery. Share client feedback with relevant teams to improve products and services.6. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and contracts. Prepare and present regular reports on business development activities, including pipeline status and revenue forecasts. Use CRM tools to track progress and manage client relationships effectively.Key Performance Indicators (KPIs):1. Revenue Targets: Achievement of monthly, quarterly, and annual sales goals.2. Lead Generation & Conversion Rate: Percentage of leads converted into paying clients.3. Client Retention Rate: Percentage of clients retained over a specific period.4. Pipeline Growth: Increase in the number of qualified leads in the pipeline.5. Sales Cycle Length: Average time taken to close deals.6. Customer Satisfaction Score (CSAT): Feedback from clients about their experience.7. Market Penetration: Success in entering new markets or expanding in existing ones.8. Proposal Success Rate: Percentage of proposals resulting in closed deals.

Explane company product/services clearlyfollow up with interested leadsmaintain call record and customer dataGood Communication Skills

- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.

Key Responsibilities: Handle inbound and outbound customer calls with professionalism, clarity, and courtesy. Understand customer needs thoroughly and provide accurate, relevant, and timely information. Maintain detailed records of customer interactions, feedback, and responses using Excel sheets. Coordinate effectively with internal departments to address and resolve customer queries promptly. Ensure systematic follow-ups to enhance customer satisfaction and retention. Prepare and maintain daily call reports and submit updates to the reporting authority. Uphold company policies, service standards, and quality benchmarks at all times. Pitch to the customers about the services of the company.Desired Skills & Requirements: Good communication skills in Hindi, English, and Odia. Basic proficiency in MS Excel and MS Word. Excellent customer-handling and interpersonal skills. Ability to multitask and perform efficiently in a fast-paced environment. Prior experience in customer service or tele-calling will be an added advantage.

Job Title: Call Center ExecutiveLocation: BhubaneswarDepartment: Customer ServiceJob Summary:The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.Key Responsibilities:1. Handle Inbound and Outbound Calls:Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.2. Customer Service:Identify customers needs, clarify information, research every issue, and provide solutions.Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.3. Product Knowledge:Maintain a thorough knowledge of the company's products and services.Keep up to date with product and service information and updates.Qualifications:High school diploma or equivalent; a degree in a related field is a plus.Skills:Strong organizational skills and attention to detail.

Position: Sales ExecutiveLocation: BhubaneswarIndustry: Student Stationery, Office Stationery & Copier Paper For DistributorExperience: Minimum 1 year (mandatory)Job Description:We are looking for a dynamic and result-oriented Sales Executive with prior experience in the student, office stationery, and copier paper segment. The candidate should have strong market knowledge of Bhubaneswar and established working relationships with dealers, distributors, and stockists.Key Requirements & Skills:Minimum 1 year of relevant sales experience in student stationery, office stationery, or copier paper industryStrong knowledge of the Bhubaneswar market, including key stationery hubs and trade channelsProven experience working with distributors, dealers, wholesalers, and stockistsAbility to appoint new dealers and expand market coverageStrong negotiation, communication, and interpersonal skillsCapability to achieve monthly sales targets and support collection activitiesExperience in order booking, secondary sales, and market feedback reportingBasic understanding of pricing, schemes, and promotional activitiesSelf-motivated, field-oriented, and capable of working independentlyFamiliarity with MS Excel, WhatsApp reporting, and basic sales documentationTwo-wheeler with valid driving license preferredQualification:Minimum +2 / Graduate (preferred)Candidates who consume gutkha, tobacco products, or alcoholic beverages are strictly not eligible for this position.

Front dest officer for customer support

Job Description:We are seeking a professional and organized individual to join Hotel Yogendra as a receptionist. The receptionist will be responsible for creating a positive impression for visitors, clients, and employees. The ideal candidate will have to have excellent communication skills, a proactive attitude, and the ability to multitask effectively.Responsibilities:Greet and welcome visitors in a professional mannerAnswer and direct phone calls to the appropriate person or departmentManage incoming and outgoing mailsAssist with administrative tasks such as data entry, filing, and photocopyingProvide general administrative support to staff as neededRequirements:12th Pass.At least 1 year of experience into the same fieldGood verbal and written communication skillsProficiency in Microsoft Office Suite (Word, Excel)Strong organizational skills and attention to detailAbility to prioritize tasks and manage time effectivelyBenefits:Competitive salaryStay and food facilitiesOpportunities for professional development and advancementJob Type: Full-timeBenefits:Food providedExperience:Microsoft Office: 1 year (Preferred)Front desk - Receptionist: 1 year (Preferred)total work: 1 year (Preferred)Language:English (Preferred)Work Location: In personContact us: 9437498003

As an Inside Sales Representative, you will be responsible for generating leads, qualifying prospects, and closing sales deals over the phone or through virtual meetings. You will need to have excellent communication skills to effectively pitch products/services and build strong relationships with clients.Key Responsibilities:- Conduct cold calls and emails to potential customers to generate leads- Qualify leads and determine their needs and requirements- Present product/service offerings and benefits to potential clients- Negotiate and close sales deals to achieve sales targets- Maintain accurate records of sales activities and customer interactionsRequired Skills and Expectations:- Proven experience in sales, preferably in a similar role for 1-5 years- Excellent communication and interpersonal skills- Ability to effectively pitch products/services and overcome objections- Strong negotiation and closing skills- Self-motivated and target-driven individual with a positive attitude- Ability to work independently and efficiently from a remote work location.call us 9493236090

Join our team as an Inside Sales Representative in Bhubaneswar, India. As an Inside Sales Representative, your key responsibilities will include contacting potential customers through phone calls and emails to promote and sell products or services. You will also be responsible for maintaining customer relationships and achieving sales targets. We are looking for candidates with 1-5 years of experience in sales, preferably in a similar role. A graduate degree is required for this position. Successful candidates will have excellent communication skills, both written and verbal, and the ability to build and maintain relationships with customers. Strong organizational skills and the ability to work independently are also important for this role. The ideal candidate will be driven, results-oriented, and able to work effectively from a remote location. If you are motivated by sales targets and enjoy building connections with customers, we want to hear from you.

As an Inside Sales Representative, you will be responsible for generating leads, qualifying prospects, and closing sales deals over the phone or through virtual communication channels. Your key responsibilities include conducting outbound calls to potential customers, identifying their needs, demonstrating product knowledge, and persuading them to make a purchase. You will also be expected to follow up with leads, maintain customer relationships, and achieve sales targets. The ideal candidate should have a minimum of 1-5 years of experience in sales, a graduate degree, excellent communication skills, a customer-oriented approach, and the ability to work independently from a remote location. You should be proficient in using sales software and CRM tools, have strong negotiation skills, and be able to adapt to changing market trends. A successful Inside Sales Representative will be proactive, persistent, and results-driven in achieving sales goals.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.